What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

Paylocity Web Pay

58 Ratings
Score 6.4 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

Paylocity Web Pay

If all you need is a payroll company to run your checks, this is for you. DON'T plan on using them for anything else
Shawn M. Henderson profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Paylocity Web Pay
7.7
Pay calculation
ADP SmartCompliance
9.1
Paylocity Web Pay
7.6
Benefit plan administration
ADP SmartCompliance
9.1
Paylocity Web Pay
7.8
Direct deposit files
ADP SmartCompliance
9.1
Paylocity Web Pay
9.2
Salary revision and increment management
ADP SmartCompliance
9.1
Paylocity Web Pay
7.1
Reimbursement management
ADP SmartCompliance
8.6
Paylocity Web Pay
9.0
Support for external payroll vendors
ADP SmartCompliance
Paylocity Web Pay
5.8

Human Resource Management

ADP SmartCompliance
Paylocity Web Pay
6.4
Employee demographic data
ADP SmartCompliance
Paylocity Web Pay
6.4
Employment history
ADP SmartCompliance
Paylocity Web Pay
6.8
Job profiles and administration
ADP SmartCompliance
Paylocity Web Pay
7.0
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Paylocity Web Pay
5.5
Organizational charting
ADP SmartCompliance
Paylocity Web Pay
5.7
Organization and location management
ADP SmartCompliance
Paylocity Web Pay
6.8
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Paylocity Web Pay
6.4

Leave and Attendance Management

ADP SmartCompliance
Paylocity Web Pay
6.6
Approval workflow
ADP SmartCompliance
Paylocity Web Pay
8.0
Balance details
ADP SmartCompliance
Paylocity Web Pay
5.8
Annual carry-forward and encashment
ADP SmartCompliance
Paylocity Web Pay
5.9

Employee Self Service

ADP SmartCompliance
Paylocity Web Pay
7.8
View and generate pay and benefit information
ADP SmartCompliance
Paylocity Web Pay
8.8
Update personal information
ADP SmartCompliance
Paylocity Web Pay
8.5
View company policy documentation
ADP SmartCompliance
Paylocity Web Pay
7.4
Employee recognition
ADP SmartCompliance
Paylocity Web Pay
7.0
View job history
ADP SmartCompliance
Paylocity Web Pay
7.5

Asset Management

ADP SmartCompliance
Paylocity Web Pay
4.9
Tracking of all physical assets
ADP SmartCompliance
Paylocity Web Pay
4.9

HR Reporting

ADP SmartCompliance
Paylocity Web Pay
6.0
Report builder
ADP SmartCompliance
Paylocity Web Pay
6.5
Pre-built reports
ADP SmartCompliance
Paylocity Web Pay
6.8
Ability to combine HR data with external data
ADP SmartCompliance
Paylocity Web Pay
4.5

Onboarding

ADP SmartCompliance
Paylocity Web Pay
5.0
New hire portal
ADP SmartCompliance
Paylocity Web Pay
5.6
Manager tracking tools
ADP SmartCompliance
Paylocity Web Pay
4.3

Performance and Goals

ADP SmartCompliance
Paylocity Web Pay
7.8
Corporate goal setting
ADP SmartCompliance
Paylocity Web Pay
8.0
Individual goal setting
ADP SmartCompliance
Paylocity Web Pay
8.0
Line-of sight-visibility
ADP SmartCompliance
Paylocity Web Pay
8.0
Performance tracking
ADP SmartCompliance
Paylocity Web Pay
7.3

Performance Management

ADP SmartCompliance
Paylocity Web Pay
6.5
Performance plans
ADP SmartCompliance
Paylocity Web Pay
6.6
Performance improvement plans
ADP SmartCompliance
Paylocity Web Pay
5.9
Review status tracking
ADP SmartCompliance
Paylocity Web Pay
7.0
Review reminders
ADP SmartCompliance
Paylocity Web Pay
6.7
Multiple review frequency
ADP SmartCompliance
Paylocity Web Pay
6.3

Recruiting / ATS

ADP SmartCompliance
Paylocity Web Pay
4.0
Job Requisition Management
ADP SmartCompliance
Paylocity Web Pay
4.0
Company Website Posting
ADP SmartCompliance
Paylocity Web Pay
4.0
Applicant Tracking
ADP SmartCompliance
Paylocity Web Pay
4.0

Pros

  • ADP PROVIDES A VERY WELL KNOWLEDGABLE STAFF TO ADDRESS ANY ISSUE YOU MAY ENCOUNTER
  • ADP ARE CONCERNED ABOUT HOW YOU FEEL AS A USER OF THEIR SERVICES AND ALWAYS OPEN TO LEARN WHAT THEY CAN DO BETTER
  • ADP DEFINITELY WILL SEE ANY ISSUE THRU O THE END; GREAT FOLLOW UP SKILLS
Vanessa Anderson profile photo
  • Customer service. We're assigned a dedicated account manager, but there is also a broader team that is aware of our account and can assist with the Account Manager is not available. I've always found them to be very knowledgeable and helpful.
  • User friendly. Both our management team and employee users have found the platform to be more user friendly than our past systems. I have to answer very few questions about how to access areas of the site.
  • Many options. We started with Web Pay's base services, but were able to add advanced HR functions, performance management, and onboarding within the same platform. It's nice to have a single solution rather than multiple vendors pieced together.
Jason Magill profile photo

Cons

  • More flexibility with state jurisdiction set up-sometimes all of the information is not readily available
No photo available
  • An example would be the PM (Performance Management) System within Paylocity. It is not very customizable in particularly with communication settings, launching PM Evaluations and also notifications are poorly able to be used.
  • I also think the Web Benefits module is very poor, and feel that the representatives that oversee it aren't that confident in the system, as well. To my understanding, it was a newly acquired system that wasn't fully executed (in my opinion) with integration of WebPay.
  • I think (this may be a cultural piece), but having more functionality within the WebPay system would be great, and logical corrections could be incorporated, for example if someone wants to add a checking account number into their account, the system would be able to identify if missing digits were not there or the proper state routing number was also there.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Paylocity Web Pay9.2
Based on 6 answers
In general, implementing a new HRIS system is a bear due to the setup and especially benefits vendor feeds. I wouldn't consider based on the amount of work and because our product just works as is.
No photo available

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
Paylocity Web Pay10.0
Based on 2 answers
Up to date technology makes it easy to use for all levels of the organization
Amy Beausoleil profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Paylocity Web Pay9.0
Based on 1 answer
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
No photo available

Performance

No score
No answers yet
No answers on this topic
Paylocity Web Pay5.0
Based on 1 answer
It's so manual, not automated or intuitive.
Bonny O'Neill profile photo

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
Paylocity Web Pay8.0
Based on 1 answer
No answer on this topic is available.

Online Training

No score
No answers yet
No answers on this topic
Paylocity Web Pay10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy profile photo

Implementation

No score
No answers yet
No answers on this topic
Paylocity Web Pay10.0
Based on 1 answer
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy profile photo

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
Ultimate - terrible customer service, not user-friendly, outdated technology, over priced. You have to submit a ticket online, half the time they don't respond and if they do it takes forever. You can't pick up the phone and talk to anyone because they don't give you a dedicated Rep. Their custom fields are very limited and its hard to report on them. There are only certain areas within the system where you can create custom fields. Their reporting capabilities are robust, but it is extremely difficult to use. It takes forever to try and produce a report. They don't have very many standard reports out there. Recruiting system is not robust at all, although they say an update is coming soon. It's nearly impossible to search for resumes by keyword - it will pull up about 500 at a time. No Org chart, which is a huge disappointment. ADP - Not a user friendly system, multiple disjointed systems/modules. Customer service was pretty good at the time.Paychex - Not a user friendly system, multiple disjointed systems/modules (payroll & reporting system, along with everything else). I only had one dedicated Rep that provided good customer service. All of the other Reps really lacked the ability to provide good service (lack of knowledge of the system, didn't understand payroll or the codes we used).
Amy Beausoleil profile photo

Return on Investment

  • SmartCompliance has been a cost saver. We used ADP's full service payroll product previously.
  • The quarterly and yearly reporting has made internal reconciliation much easier. It have been a time and frustration saver.
  • I like that the product is web based and allows us to work towards a paperless office.
  • I feel confident ADP has reduced any risk exposure to noncompliance or late filings.
Michelle Gagnon profile photo
  • From a payroll standpoint it has been a phenomenal resource for staff to use for time off requests.
robert nottingham profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Paylocity Web Pay

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details