What users are saying about
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Top Rated
442 Ratings
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Top Rated
1980 Ratings

Cisco Jabber

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Top Rated
442 Ratings
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Score 8.1 out of 100

Webex Meetings

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Top Rated
1980 Ratings
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Score 8.4 out of 100

Feature Set Ratings

    Project Management

    6.5

    Cisco Jabber

    65%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    7.2
    72%
    71 Ratings
    N/A
    0 Ratings

    Gantt Charts

    5.7
    57%
    10 Ratings
    N/A
    0 Ratings

    Scheduling

    6.9
    69%
    80 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.1
    81%
    123 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    112 Ratings
    N/A
    0 Ratings

    Visual planning tools

    4.1
    41%
    17 Ratings
    N/A
    0 Ratings

    Communication

    6.1

    Cisco Jabber

    61%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Chat

    8.7
    87%
    152 Ratings
    N/A
    0 Ratings

    Notifications

    8.4
    84%
    152 Ratings
    N/A
    0 Ratings

    Discussions

    7.7
    77%
    130 Ratings
    N/A
    0 Ratings

    Surveys

    5.0
    50%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.3
    53%
    20 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    4.0
    40%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    2.0
    20%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.8
    78%
    58 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.7

    Cisco Jabber

    67%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    7.5
    75%
    70 Ratings
    N/A
    0 Ratings

    Video files

    6.9
    69%
    103 Ratings
    N/A
    0 Ratings

    Audio files

    7.6
    76%
    108 Ratings
    N/A
    0 Ratings

    Document collaboration

    7.3
    73%
    89 Ratings
    N/A
    0 Ratings

    Access control

    6.8
    68%
    31 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.7
    67%
    33 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.0
    50%
    10 Ratings
    N/A
    0 Ratings

    Device sync

    5.7
    57%
    22 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.4

    Webex Meetings

    84%
    Webex Meetings ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.9
    89%
    665 Ratings

    High quality video

    N/A
    0 Ratings
    8.7
    87%
    657 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.6
    76%
    633 Ratings

    Mobile support

    N/A
    0 Ratings
    8.3
    83%
    601 Ratings

    Screen Sharing

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.6

    Webex Meetings

    86%
    Webex Meetings ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.9
    89%
    657 Ratings

    Whiteboards

    N/A
    0 Ratings
    8.4
    84%
    571 Ratings

    Online Meetings / Events

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.5
    85%
    631 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.6
    86%
    659 Ratings

    Integrates with social media

    N/A
    0 Ratings
    8.0
    80%
    245 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.7
    87%
    629 Ratings

    Slideshows

    N/A
    0 Ratings
    8.8
    88%
    575 Ratings

    Online Events Collaboration

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.5
    85%
    622 Ratings

    Audience polling

    N/A
    0 Ratings
    8.5
    85%
    552 Ratings

    Q&A

    N/A
    0 Ratings
    8.5
    85%
    551 Ratings

    Online Events Security

    Cisco Jabber

    Feature Set Not Supported
    N/A
    8.7

    Webex Meetings

    87%
    Webex Meetings ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.8
    88%
    591 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.7
    87%
    615 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.6
    86%
    330 Ratings

    Attribute Ratings

    • Cisco Jabber is rated higher in 1 area: Usability
    • Webex Meetings is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.1

    Cisco Jabber

    81%
    160 Ratings
    8.6

    Webex Meetings

    86%
    672 Ratings

    Likelihood to Renew

    5.6

    Cisco Jabber

    56%
    6 Ratings
    7.5

    Webex Meetings

    75%
    40 Ratings

    Usability

    9.0

    Cisco Jabber

    90%
    8 Ratings
    8.8

    Webex Meetings

    88%
    100 Ratings

    Availability

    Cisco Jabber

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    438 Ratings

    Performance

    Cisco Jabber

    N/A
    0 Ratings
    8.6

    Webex Meetings

    86%
    415 Ratings

    Support Rating

    7.9

    Cisco Jabber

    79%
    24 Ratings
    8.2

    Webex Meetings

    82%
    152 Ratings

    In-Person Training

    Cisco Jabber

    N/A
    0 Ratings
    7.9

    Webex Meetings

    79%
    2 Ratings

    Online Training

    Cisco Jabber

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    2 Ratings

    Implementation Rating

    Cisco Jabber

    N/A
    0 Ratings
    9.3

    Webex Meetings

    93%
    18 Ratings

    Contract Terms and Pricing Model

    Cisco Jabber

    N/A
    0 Ratings
    7.7

    Webex Meetings

    77%
    11 Ratings

    Product Scalability

    Cisco Jabber

    N/A
    0 Ratings
    8.9

    Webex Meetings

    89%
    410 Ratings

    Professional Services

    Cisco Jabber

    N/A
    0 Ratings
    9.1

    Webex Meetings

    91%
    10 Ratings

    Likelihood to Recommend

    Cisco Jabber

    I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
    Mohammad Mashmoushi | TrustRadius Reviewer

    Webex Meetings

    I was traveling last month, and at this time, my manager asked for an urgent meeting for the whole team, Webex Meetings helped us to meet remotely without returning to our office. We spent about three hours in a meeting discussing all points and begin to take action and follow these actions remotely. It was a great experience.
    Remon Adel | TrustRadius Reviewer

    Pros

    Cisco Jabber

    • Easy connection with internal and external colleagues via syncing with Outlook contacts.
    • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
    • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
    Anonymous | TrustRadius Reviewer

    Webex Meetings

    • Intuitive software. The user interface is really simple to use and one can't have problems navigating around the software.
    • It has screen sharing and whiteboards which provides us the very features we need for an interactive meeting that benefits everyone.
    • Audio and video recording of meetings. I am able to access and rematch meetings in any case I want to review the meetings.
    • Webex Meetings audio and video quality are really good making our meetings run smoothly.
    Vivian Birungi | TrustRadius Reviewer

    Cons

    Cisco Jabber

    • Stability depends on internet connection more than it needs to
    • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
    • Expensive pricing and pricing model for big organizations (per license)
    ozan guner | TrustRadius Reviewer

    Webex Meetings

    • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
    • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
    • Hard to navigate attendees while presenting yourself.
    Nick Melosky | TrustRadius Reviewer

    Pricing Details

    Cisco Jabber

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $50 Per License

    Cisco Jabber Editions & Modules

    Edition
    Jabber for Desktop$50.001
    1. Per License
    Additional Pricing Details

    Webex Meetings

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $12 per month

    Webex Meetings Editions & Modules

    Edition
    Basic$0.001
    Meet + Call Plan$25.001
    Meet Plan$13.501
    EnterpriseContact Sales
    Call Plan$17.003
    1. user/month
    2. none
    3. user/month
    Additional Pricing Details
    Pricing available by monthly or annual subscription, with discounts available for annual commitments.

    Likelihood to Renew

    Cisco Jabber

    Cisco Jabber 5.6
    Based on 6 answers
    I don’t have access to video features.) In an age when our smartphones
    do everything but call our friends, family, or clients, it’s refreshing
    to have a desktop app that can make calls in the smartphone’s place. It
    seems appropriate in a time when we’re all worried about the robots
    rising and taking over the world. Why not transfer the functionality of a
    telephone to the same computer where we program those world-dominating
    robots? It’s practical. Cisco Jabber takes the classic idea of making
    calls with a phone and puts it in the same place where we spend most of
    our worktime. This frees up desk space, as well as keeps the smartphone
    available for what it was invented to do: take Instagram photos. Not to
    mention, because it has its own number, it makes it easier to contact
    clients without having to give them your personal phone number. Need to
    make a call, but you don’t want to share your home phone? Cisco Jabber
    makes that easy. And best of all, because you call through your
    computer, all you need is a microphone to speak and speakers to listen,
    and you never have to pick up the phone at all. If you hate having
    sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
    have access to phone features only, and Cisco Jabber has more available
    that I can’t use, I can see where it may also be a pro for business
    owners that Cisco apparently allows custom features availability for
    users, depending on roles.
    Siddharth Goyal | TrustRadius Reviewer

    Webex Meetings

    Webex Meetings 7.5
    Based on 40 answers
    Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
    Jess Messenger | TrustRadius Reviewer

    Usability

    Cisco Jabber

    Cisco Jabber 9.0
    Based on 8 answers
    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
    Kaitlin Tucker | TrustRadius Reviewer

    Webex Meetings

    Webex Meetings 8.8
    Based on 100 answers
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Lance Herbst .ılı.ılı | TrustRadius Reviewer

    Reliability and Availability

    Cisco Jabber

    No score
    No answers yet
    No answers on this topic

    Webex Meetings

    Webex Meetings 9.0
    Based on 438 answers
    Cisco Webex Meetings is easily available if you are having licenses. Even Cisco Webex Meetings offers free meetings for a particular time period. It has easy to use interface & usage is also user-friendly. If you want to have easy access to meetings & events. Even for unplanned meetings, we can start the meeting in one go.
    Radhika Chavan | TrustRadius Reviewer

    Performance

    Cisco Jabber

    No score
    No answers yet
    No answers on this topic

    Webex Meetings

    Webex Meetings 8.6
    Based on 415 answers
    I can't speak of integration with many software. The only integration I have is with Microsoft Outlook and the integration has been error-free for me. I do think Webex usually loads quite quickly. The only issue we had once was for an international employee who was based in a very low bandwidth environment and it took her 5-10 minutes for the meeting to start. But that issue was only for her and nobody else in the meeting experienced that. However, I have noticed that Zoom has a faster startup time than Webex. Webex, though, is usually faster to load than Microsoft Teams.
    Talha Shahzad | TrustRadius Reviewer

    Support Rating

    Cisco Jabber

    Cisco Jabber 7.9
    Based on 24 answers
    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
    Debbie Johnson | TrustRadius Reviewer

    Webex Meetings

    Webex Meetings 8.2
    Based on 152 answers
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Aziz Khambati | TrustRadius Reviewer

    Implementation Rating

    Cisco Jabber

    No score
    No answers yet
    No answers on this topic

    Webex Meetings

    Webex Meetings 9.3
    Based on 18 answers
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Chris Carpenter | TrustRadius Reviewer

    Alternatives Considered

    Cisco Jabber

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
    Jian Groenewald | TrustRadius Reviewer

    Webex Meetings

    We use Microsoft Teams as our staple platform in the workplace but most of our team prefer Webex Meetings. This is due to its flexibility and stability. We have also used Zoom to bring in remote presenters for lectures and events but many staff are still cautious of using Zoom due to previous security downfalls. WebEx Meetings has a good name with most people we talk to and most users find it easy to adapt to and use.
    lewis brown | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Cisco Jabber

    No score
    No answers yet
    No answers on this topic

    Webex Meetings

    Webex Meetings 7.7
    Based on 11 answers
    Pricing structures are available with multiple options- 1. From Website directly. (Not recommended due to absence of partner support). 2. From Cisco Partner. (Highly recommended they help in setup as well as after-service support to a particular extent that again depends from partner to partner). Small Tip- Free Fell to negotiate with the partner. They can and they will. 3. Cisco through partners for the larger organizations provides Active Use plans. Where they give you as many licenses you want but charge you as per the usage.
    Aziz Khambati | TrustRadius Reviewer

    Scalability

    Cisco Jabber

    No score
    No answers yet
    No answers on this topic

    Webex Meetings

    Webex Meetings 8.9
    Based on 410 answers
    Setting this product in any department is easy since it has the most flexible setup process. The networking path is easy to maintain and monitor since the infrastructure is not complicated. New members who start using this product familiarize themselves within the shortest time possible. Marketing using this product has a great impact on influencing customers and interacting with them.
    Ganbare Yaki | TrustRadius Reviewer

    Professional Services

    Cisco Jabber

    No score
    No answers yet
    No answers on this topic

    Webex Meetings

    Webex Meetings 9.1
    Based on 10 answers
    We did not take advantage of Webex Meetings' professional services.
    Michael Craven | TrustRadius Reviewer

    Return on Investment

    Cisco Jabber

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
    Eric Taylor | TrustRadius Reviewer

    Webex Meetings

    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Daniel Meyer | TrustRadius Reviewer

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