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Ascentis (discontinued)

Ascentis (discontinued)

Overview

What is Ascentis (discontinued)?

Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.

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Pricing

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What is Ascentis (discontinued)?

Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.1
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.8
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

5.8
Avg 8.0

HR Reporting

Pre-built and custom reports, and integration with external data.

6.3
Avg 7.5

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

5.1
Avg 7.9

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.2
Avg 7.9

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

5.9
Avg 7.8

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

5.5
Avg 7.8
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Product Details

What is Ascentis (discontinued)?

Ascentis was an a-la carte full suite workforce management (WFM) technology platform and human capital solutions. Ascentis WFM provided time and attendance solutions that provided clients with scheduling, compliance, complex calculations, and time collection options. The HCM suite, included a fully a-la carte solution.

Ascentis was acquired by UKG in March of 2022. The service will be discontinued.

Ascentis (discontinued) Screenshots

Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.Screenshot of Manage your employees schedule, PTO, accruals through our best of breed timekeeping system.

Ascentis (discontinued) Competitors

Ascentis (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.

UKG Pro, Paylocity, and Paycom are common alternatives for Ascentis (discontinued).

Reviewers rate Direct deposit files highest, with a score of 9.2.

The most common users of Ascentis (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 164)

Saves time! Easy to use!!

Rating: 8 out of 10
March 29, 2018
Vetted Review
Verified User
Ascentis (discontinued)
1 year of experience
Ascentis helps in managing different sectors of the business. Compiles all the record and is a great database.
Payroll across all division can be easily validated with its great reporting tool. Needless to say, the support team is great.
  • Running the payroll and one time exceptions easily. Easy to manage
  • The support team is great
  • Database have structured reporting tier
Cons
  • Sometimes it takes too much time to process and throws us out of the system
It's well suited for a small to mid-size firm.

Ascentis Use for a Small HR Department

Rating: 7 out of 10
February 21, 2018
Vetted Review
Verified User
Ascentis (discontinued)
3 years of experience
Our company uses Asccentis HR to manage employee information and our employees use it to update personal information and view their paycheck stubs. It has helped us reduce the amount of paper files and communication significantly. It also saves time when needing to update information or pull reports out of the system.
  • Quick retrieval of employee information.
  • Simple new employee onboarding process.
  • Easy for employees to use especially those who do not utilize the computer very often for business or personal use.
Cons
  • An easier way to pull specific information from the system for reporting purposes.
  • Technical issues with the remote desktop (although I understand they are currently working on improvements to this).
  • Faster response time from customer service reps.
It is well suited for companies looking for an online solution to keeping employee records. It is probably best for companies with at least 100 employees because of the cost of the product but it pays for itself with the time you will save and the increased level of organization you will be able to have. It is especially useful if you have a small HR staff with a variety of roles.

Ascentis HR Review

Rating: 7 out of 10
March 08, 2018
Vetted Review
Verified User
Ascentis (discontinued)
1 year of experience
It is being used by the whole organization. I feel it is easier to use and more accurate than ADP.
  • PTO
  • Payroll
  • User-friendly
Cons
  • Web downtime
PTO management and accrual and payroll. Easy access by team members for personal data. Enrolling for benefits online is easier. No need for paperwork.

Ascentis: Only Use if You Require LaborMetrix (variable pay)

Rating: 1 out of 10
July 14, 2020
JA
Vetted Review
Verified User
Ascentis (discontinued)
1 year of experience
Ascentis is currently used across two businesses. We have the full suite with the exception of performance management. It is used across the whole organization. Ascentis solves no problems for the organization but does create a multitude of new problems that we did not have to deal with from our previous payroll/HR/benefits/timekeeping provider. Ascentis contractor LaborMetrix addresses the problem of calculating variable pay for hourly employees.
  • Contract with LaborMetrix
Cons
  • Payroll - Requires more manual steps including processing separately in the timekeeping portal, calculating in the variable pay calculator application, exporting from the variable pay calculator application to a .txt file, uploading that .txt file into Ascentis payroll to add the hourly pay. Paychecks do not include the time off balances by default, which is out of compliance with CA earnings statement laws. Administrators have to export the balances and manually upload them for every payroll. Paychecks can display the 401K contribution percentage, but not the Roth 401K contribution percentage. We have to use a separate payroll application to do the W-2 and quarter-end processes because the main web portal is not able to do that. We have to use the separate payroll application to get reports of any use because the main web portal only has a few reports available and they are not helpful. In order to view an employee's paycheck, the administrator has to go through his or her personal profile and payroll screen. The administrator is unable to edit an employee's tax withholdings on the web portal.
  • HR - Almost everything related to configuration and management is only fully-functional on the Remote Desktop that no one mentioned being necessary at all during the sales calls. Administrators cannot do everything from the main web portal. This includes editing employee access and changing the information that is displayed to employees on the main web portal. This includes setting up benefit carriers and employee profile management. Most of the reports available on the web are not useful, and administrators have to use the Remote Desktop to create custom reports.
  • Benefits - Unable to view the EDI feed information. Administrator view does not show the sum of all of an employee's benefit costs. Managing the documents and links in the benefits section requires using the Remote Desktop that no one mentioned during sales and requires unnecessarily complex steps involving adding a picture to a specific folder in the remote desktop and then including the file reference to RD/Company/Admin/Folder/file.jpg just to have a picture displayed for employees instead of just uploading the picture like any other website.
  • Timekeeping - Requires separate processing in order to lock timesheets and process payroll, requires a workaround involving exporting the following pay period to show the current time off balances when downloading the figures to be included on the paychecks,. The system has meal premium features and shifts features, but they conflict and display incorrect times for approaching hours (example shows meal premium after 6.01 hours instead of after 5 hours). Notifications that were sent to the EE and supervisor were sent at midnight the night after the employee already reached the point of getting a meal premium, which does not help anyone avoid it at all. Holidays paid out the number of work hours on the shift plus the 30 minutes of unpaid lunch, which meant they were overpaid. Holidays paid out for days when the employee was not scheduled to work, which meant they were overpaid. Sick balance policies consider transferring to be like a new hire, which incorrectly adds 3 days of sick time to the employee's balance. It's been a year since implementation and problems that caused Ascentis to postpone our implementation still have not been fully resolved. Features highlighted during the sales meetings do not work and we have had to deactivate them to avoid confusion with our staff and supervisors.
  • Mobile App - Paycheck information in the app does not match paycheck information shown on the web portal. It displays hourly-only timesheet features like exception counters and things for salaried employees who do not get meal premiums or OT or clock in and out. It allows employees to add or remove employees from their benefits, which should not be allowed unless the employee had a qualifying life event. It does not allow employees to submit address updates, scheduled for future bug fix but currently displays unpaid hours like unpaid vacation as a dollar amount instead of hours. It's scheduled for a future bug fix but currently shows a total rate that is the sum of an employee's sick rate + vacation rate + regular rate + OT rate + etc... that does not mean anything, but is shown for some reason. It does not allow administrator configuration of what should or shouldn't be visible to employees, does not display all of the pay statements in the employee record when they are all visible on the main web portal, and it has two separate sections in which employees can view their balances and request time off - one from the last paycheck's information and one from NOVATime, which is confusing because they do not always display the same information.
  • Recruiting - The system user experience is extremely convoluted. Also, unlike others that just allow clients to add the forms and things required from applicants, Ascentis charges at least $100 for every form that needs a signature, which is most forms in the new-hire process. Ascentis also charges for each signature. Ascentis also charges for each administrator/manager who would use the recruiting module. None of this was stated during the sales meetings or even in the order form/contract.
  • Reporting - Reports cannot contain timekeeping data, HR/Benefits data, and payroll data in the same report. They all have to be separate reports. Also, unlike ADP or others that do it for free, Ascentis charges the client at least $500-$1000 for creating custom reports.
If a company requires variable pay calculations, LaborMetrix, not Ascentis, is good. Every other aspect is more difficult and time-consuming from running regular payrolls, to managing the database of employees, to entering new hires or terminations, to new hire enrollment or open enrollment, to viewing employee information.

Doubt we will continue using upon expiration of contract.

Rating: 1 out of 10
March 08, 2018
SG
Vetted Review
Verified User
Ascentis (discontinued)
2 years of experience
Our employees use the platform as a tool to review and update benefits and payroll, as well as update family & personal data. Also used during open enrollment. Additionally, staff uses it to request and track PTO. So far, it has not addressed any problems but has actually created more.
  • Provides "one stop" for employees to obtain information on a number of areas 24/7.
Cons
  • HR and Payroll have to be logged in to separately which is extremely inconvenient.
  • Reporting is extremely difficult to use.
  • Not intuitive or user-friendly from the administration side.
  • Payroll requires early transfer of data which is sometimes difficult.
  • Response to problems/trouble has been slow and has resulted in a fair amount of anxiety.
I guess this would be better for a larger firm so that at least benefits enrollment data could be transferred to carriers. This was one of the things we were excited about Ascentis offering. During implementation, it was discovered that carriers of groups under 100 do not accept data transfer.
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