Bullhorn ATS & CRM

Used for Recruiting. A-Z process and client management

Bullhorn, has provided inaccurate details about applicant/s.<br>Applicant/s are not given proper relief, usually 30 days<br>to correct, inaccuracies gathered by and supplied by non-profits.<br>Non-profit/s, Clearinghouse data, wrong degree/s and dates<br>remember, the disclaimer, non-profit is not responsible for errors?<br>That's just the beginning of the errors, applicant/s are not given<br>the opportunity provide actual documents to correct the errors.<br><br>The errors delay hiring, the applicant is flushed, seeking a new<br>candidate. Applicant/s offer/s are revoked, $150-180k careers,<br>so who is going to step forward and correct the Bullhorn errors?<br><br><br>

I was recently migrated (April '22) from Sendouts ATS (15 years) to Bullhorn ATS. I find the Bullhorn product to be far inferior to the much older Sendouts product. So many ridiculous functionality issues. Search radius for candidates maxed out at 100 miles. I recruit nationally. Sendouts' search radius was 500 miles. Getting logged off the system if actions are not taken within an arbitrary time period. My personal notations on candidates require me to click several tabs to read. While scrolling through a candidate list on Sendouts I was able to clearly read my notations on the candidate's homepage. In entering search strings having to double click on skills to have them populate is a joke. The email functionality makes AOL look state-of-the-art. I could go on and on. Does anyone know of an ATS provider that can migrate me out of Bullhorn. I may be in a pickle regardless based upon a time commitment I made for the product. I just figured that if Bullhorn was the "newer, more robust survivor and acquirer" they'd have a better mouse trap. I couldn't have been more wrong. Last but not least - haven't been able to figure out the integration with LinkedIn! Sincerely, Frustrated in NY.

Bullhorn is our ATS/CRM. We use it for all our Recruiting and Business development tracking and management.

An absolute catastrophe. Lies during sales pitch Incompetent IT helpdesk Incompetent service provision After several conversations we chose bullhorn. Based on the sales pitch, it best suited our development, working method, and requirements. A wrong decision. During the introduction phase, after the finalization of the contract, we found out that we were lied to on several aspects. For example, the system did not work with us, this was specifically discussed during the purchase interview. Then we were lied to about the further process, or as they call it themselves a human error. They believe that they do not have to resolve this, as it was an individual mistake made by one of their employees. The cost of this mistake for us is approximately €1,500. I advise you to look further, there will be better, user-friendly, and fewer lying parties on the market than this one.

Doesn't solve any of my business processes, only used an expensive CV database.

Bullhorn ATS/ CRM is used company wide to support recruitment activities. Bullhorn acts as a central repository for all applicants resumes and respective details. Bullhorn helps in sourcing candidates as well as creating a database of all candidates organisation wide. It helps in recruitment by allowing the user to source candidates across the internal Bullhorn database and offers integration with other job boards.

We use it as a CRM/ATS for handling recruitment and job interview processes. We have the Corporate Edition with integration with LinkedIn Recruiter (Full).

BullHorn is being used across my entire organisation to

• Track and manage client & candidate interactions.
• Search clients & candidates based on a specific requirement or location.
• Market to via SMS, email and phone.
• Manage the sales pipeline effectively.

We use Bullhorn ATS & CRM to store all of our information on our candidates and clients. We use it to bulk email and market jobs.

Bullhorn was used to keep track of all of our candidates and prospects. It was used by both sales and recruiters. I would say that it helps recruiters a lot more than it helps sales. A lot of the info wouldn't cross over into areas it should have. It didn't provide enough options for the sales side of things. It wasn't clear who was a prospect and who was a candidate.

We use Bullhorn every day to keep track of all of our clients and candidates.

We selected Bullhorn as an upgrade from our prior ATS, Birddog. Having used it before, I was excited for the upgrade, or so I thought. Bullhorn is not great for non-agency recruiting. The big sell was all the customization....they neglect to tell you about training and that you do it all and have no idea how. They said their customer support is amazing, which it is in theory but I unfortunately used it multiple times a day and the answers would often counter prior answers.

We were told when we were pricing Bullhorn "Prior to any contract signature, we’d evaluate your database and let you know if any of the fields you currently have would not be brought over via the free migration tool. If we find any fields, we will have a separate conversation on how to get that data into Bullhorn." Yea, that didn't happen and 8 months later we discovered 80K+ records "orphaned" in our database because Bullhorn didn't data map our records from SendOuts, the provider we previously used and that Bullhorn owns. When we called about why this wasn't done, we got the total runaround for almost three hours of the phone being told "I'll have to check your statement of work", "You have to pay extra for that", and finally "I'll call you back", which they didn't and have never done.

I told our account manager what happened and there was NO WAY we were renewing, because Bullhorn failed to hold up their promises from Day 1 and his response was "Please let me know who from our team informed you of the missing records."

So, our data conversion is still not complete, we are currently charged every month for 10 extra licenses that we don't use and that Bullhorn does not provide but will not stop charging us for, our company credit card has been charged twice without our authorization AND our Sales Admin is on the phone 2-3 times a week with Bullhorn Support trying to find missing data or correct a report for at least an hour every call (yesterday was three hours, we're lucky she doesn't quit us with the hassle Bullhorn puts her through). Bullhorn has been the worst vendor experience of my professional life. I have been audited by the IRS and it was easier than dealing with Bullhorn. I expect it will cost us $5-10K to restore the records if we leave IF we get all of our data back from Bullhorn.

And the reporting, the biggest reason we left SendOuts for Bullhorn was advance reporting functionality. Bullhorn's dashboards don't work (does that cost extra too?), you'll have to run 3-5 different reports to get your team's activities and check Bullhorn against their own records as client interviews and candidate prescreens will just disappear. So we have to pay for an additional software, InsightSquared, to sit on top of Bullhorn and provide those dashboards and activity metrics for another $50 a person per month, just to get what we were promised with Bullhorn. Total waste of time and money and a huge regret.

Bullhorn ATS is our main recruiting tool. We use it to keep track of all our day-to-day activity and it also acts as a CRM. Therefore, a lot of our email communication happens via Bullhorn, including client contact, candidate updates and booking interviews etc.

We used Bullhorn as our ATS for our staffing business. We used it to track clients, candidates, and jobs. We used it as a CRM as well as to track candidates through the hiring process with our clients. We also used it as a candidate database. Additionally, jobs from Bullhorn were promoted to our website for posting. It was utilized by our entire company, and helped us understand where candidates were in the recruiting workflow as well as how much revenue and margin we were generating. I have not used iCIMS as an ATS, but I have now used Bullhorn, WinSearch, PC Recruiter, and JobScience. Bullhorn is only better than PC Recruiter, in my opinion.