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DataMotion

DataMotion

Overview

What is DataMotion?

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a…

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Recent Reviews

DataMotion Review

9 out of 10
April 18, 2024
We use DataMotion to securely share information and details that are sensitive in nature and that shouldn't go over plain email. …
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The use of DataMotion

3 out of 10
March 19, 2024
We use DataMotion to correspond with other offices for situations such as setting up appointments, referring patients, corresponding with …
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DataMotion is good

8 out of 10
February 28, 2024
Incentivized
It is used to send secure and encrypted documents from one person to another, especially for documents containing sensitive information, …
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Necessary

8 out of 10
December 14, 2023
Incentivized
My organization gathers personal/private information so we use DataMotion to send secure information via email. If my colleagues and I did …
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DataMotion Review

7 out of 10
December 14, 2023
Incentivized
We use DataMotion to communicate about PHI. DataMotion lets us send HIPAA-protected information via email. As a research assistant, I am …
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Easy to use

10 out of 10
July 06, 2023
We use DataMotion across our whole organization and is used to securely send documents to lenders and/or customers. We do real estate …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is DataMotion?

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a new solution from…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://datamotion.com/contact-sales

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is DataMotion?

DataMotion provides a secure digital exchange platform that changes how organizations communicate, collaborate, and share information with customers and partners. Users in financial services, insurance, healthcare, and others can leverage the company’s secure messaging and document exchange solutions to simplify and streamline processes, without sacrificing security or compliance. DataMotion offers a variety of pre-built solutions as well as a no-code web component, APIs, and other connectors for integration into a variety of systems. Boasting military-grade encryption and a zero-trust, governed database, DataMotion supports compliance with rigorous corporate policies and government regulations, such as HIPAA, PCI-DSS, CJIS, and FINRA.

The vendor states that in the healthcare sector, DataMotion is a DirectTrust™ accredited and Drummond certified HISP/CA/RA, offering Direct Secure Messaging to facilitate simple and modern clinical exchange. With over 2.5 million clinical end points and access to over 5.3 million NPI addresses, DataMotion enables nationwide exchange with clinical as well as non-clinical endpoints.

DataMotion has 20 years of experience designing solutions to secure email, message, and file exchange needs. The DataMotion secure data exchange platform and DataMotion Direct services are HITRUST CSF® certified.

DataMotion Features

  • Supported: Integration into existing systems and workflows
  • Supported: APIs, a no-code web component, and connectors for easy deployment
  • Supported: Single sign on and Enterprise IdP integrations
  • Supported: Mobile app for storing and sharing secure files
  • Supported: Scalable to millions of users
  • Supported: Military-grade encryption and a zero-trust design
  • Supported: SafeTLS secure inbox delivery without keys or codes
  • Supported: Detailed logging, tracking, and reporting
  • Supported: FedRAMP-certified Microsoft Azure public cloud deployment
  • Supported: DirectTrust™ Accredited and Drummond Certified technology

DataMotion Screenshots

Screenshot of The DataMotion self-service center provides one-stop access for DataMotion products and free trials. It also has answers to frequently asked questions, documentation, and options to get support.Screenshot of The DataMotion mobile app for Apple iPhone and iPad is available for all DataMotion customers. Linking with an existing DataMotion account, disk quota, and message retention period, it extends secure exchange with users wherever they are.Screenshot of The DataMotion secure message portal login includes single sign-in option with Google, Microsoft, and Apple credentials. OAuth2 support is available for corporate IdP integration (Okta). The portal can be customized and co-branded with corporate colors and logos.Screenshot of DataMotion offers documentation, helper libraries, and SDKs, available in a self-service customer center, for API integration.

DataMotion Videos

DataMotion Overview
Introducing DataMotion's Secure Message Center
DataMotion's No-Code Experience

DataMotion Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesInternational support
Supported LanguagesEnglish, Spanish, French, German, Italian, Portuguese, Chinese

Frequently Asked Questions

DataMotion integrates modern secure information exchange into the systems users are in today. A variety of flexible APIs, a no-code web component, connectors, and pre-built solutions enable integration with existing workflows without having to replace systems or develop a new solution from scratch. DataMotion's focus is on creating easy-to-use secure messaging and document exchange, so organizations can improve their user experience and increase efficiency without sacrificing security or compliance.

Webroot Email Security Powered by Zix, Virtru, and Proofpoint Email Protection are common alternatives for DataMotion.

Reviewers rate Ease of integration highest, with a score of 8.4.

The most common users of DataMotion are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(191)

Attribute Ratings

Reviews

(76-100 of 113)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion Secure Email is being used across the whole organization. It is used to comply with HIPPA requirements for our clients. It is used to communicate with clients to send and receive medical information. We also used it to send invoices to clients. Our staff used it to communicate internally when HIPPA related information needs to be shared.
  • Ease of use
  • Clients seem to like its user friendly interface
  • Never had a secure issue using it
  • The address book interface to add users could be made simpler
  • The copy and paste feature could be improved
  • When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person
DataMotion Secure Email is well suited if you need to [send] sensitive information in an encrypted format to recipients that need the information sent in a secure manner. It would be less appropriate for sending [quick] notes or communication that you would send in a less formal or secure manner to others.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use data motion by all of the employees in our organization as well as out clients to email personal health information to each other to protect the PHI of our clients that our work email doesn't offer to us. It has made it more streamline when working with our clients and each other.
  • Easy of use
  • Good customer service
  • Having free accounts
  • When clicking on edit as new sometimes it doesn't send the new email
We email personal health information to each other in our office as well as to our clients to protect the PHI of our clients that our work email doesn't offer to us. It has made it more streamline when working with our clients and each other.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is used by faculty, staff, and students to send secure documents such as government IDs for account purposes and for securely sending medical documentation which is extremely necessary during the Covid 19 pandemic. Without DataMotion we would be very limited in securely sending and receiving data needed for identity verification.
  • Notifications on when messages are opened.
  • Simple to setup when logging in for the first time.
  • Easy to navigate UI.
  • Some users are confused on how to make attachments.
  • Setup email will go to spam inbox at times.
  • No function to reply directly from previously sent messages without creating a new message.
DataMotion is well suited for sending documents securely and easily.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is used by our entire organization to assist in the transmission of secure documents from departments to departments. It is widely used in many departments across the organization and is used with external vendors as well. We implemented DataMotion for requests such as ID approval where clients need to show ID to verify their identity as well as things like onboarding and student hiring.
  • User friendly: DataMotion is very easy for non-IT folks to sign up and use.
  • Email tracking: DataMotion makes tracking emails and managing which have been opened/read easy.
  • Security: DataMotion is easy to set up and is more secure than using standard email.
  • It's not the prettiest site: The GUI could use some work but the functionality is there.
During COVID-19, we specifically used DataMotion while hiring new candidates. Having them be able to set up DataMotion accounts with an external email address as well as having us be able to ensure that their documentation (like passports or SSN documentation) are secure was key. In addition, it made the hiring process easier as we did not have to ask folks to come in, which kept us up to date on all COVID-19 guidelines.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use DataMotion Secure Email here at work, and we sell and maintain the service for our clients. It helps keep messages encrypted and secure. Our clients like it because DataMotion Secure Email is HIPPA compliant and allows them to reliably send messages between other offices and their customers.
  • Easy to install
  • Easy to use
  • Easy to maintain
  • Wish the installer for the DataMotion Secure Email button would bundle both the x86 and x64 versions together.
DataMotion Secure Email is great for your secure email needs, but if you are already using MS Exchange services, then it may be much simpler to just go with the Azure protect services.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use DataMotion to email patients information including x-rays, intraoral photos and treatment plans to other providers.
  • secure private email
  • Easy for the recipient to obtain the information sent
  • user friendly
  • When uploading content/attachments, it sometimes takes a few minutes. Would be great if it would move along a bit quicker.
This is a user-friendly system and I am extremely pleased with the service.
Greg Moman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work as a consultant/broker in employee benefits, working primarily with employers who self-fund medical benefits. My work often includes protected health information. All such information originating from within my company is transmitted via [DataMotion Secure Email].
  • DataMotion Secure email is easily accessed through whatever email client you are using.
  • DataMotion is simple to use for the recipients of a secure email, even if they are not DataMotion users.
  • As a site-based platform, Datamotion can handle the transmission of very large files.
  • If accessing sent emails from the Datamotion site, archiving or finding email traffic after-the fact can be daunting.
  • being able to easily recall or resurrect an email sent months or years earlier is not easy & sometimes impossible.
[DataMotion Secure Email is] most appropriate where large data file transmission is used. Least appropriate when using through your email client platform.
April 24, 2021

DataMotion Review

Score 6 out of 10
Vetted Review
ResellerIncentivized
This is being used by our clients to fulfill meaningful Use 3 Requirements for Transition of Care using DIRECT. This is helping them meet the measure and also provide all transition documentation to the recipient securely via DIRECT email. We are using DataMotion's Restful API to achieve this functionality in our product.
  • Their RESTFUL APIs make the transactions really smooth
  • Their Customer Support is pretty responsive.
  • Their DPP Portal lets us maintain our configuration but at times it is challenging.
  • DPP Portal can be dumbed down for anyone to use it not just technical folks
  • At times it is nice to speak to someone on phone for issues not just limited to emails
  • For using API, we have to create an account for an individual. There should be a separate account for API which should be for the organization.
[Well suited] when some documents need to be securely sent.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We are a Reseller of DataMotion SecureMail and our Organization uses it for our Employees. The majority of the Organization uses SecureMail and we have 100's of Clients using SecureMail through us.<br><br>SecureMail allows us to execute contracts and send sensitive information securely. For our clients it meets their HIPAA Compliance needs.
  • Very User Friendly.
  • They Personalize the Portal to Match your Website.
  • The Pricepoint is Perfect.
  • Sometimes the integrations of SecureMail become problematic.
  • Users get confused about License and Recipient Account.
Suited for:
  • Dental Practices
  • Healthcare Offices
  • Auditors
  • Realtors
  • Attorneys
  • Veterinarians
  • Chiropractors
March 22, 2021

Privacy in Motion!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion Secure Email is used by my organization when sending and receiving private information from clients securely. It does not allow third parties to steal private information. My clients can send me tax returns, their social security numbers, dates of birth, etc. with no fear that unknown third parties may take this information and steal their identity or get credit in their names.
  • Allows for the sending of multiple encrypted documents as attachments in one secure email.
  • Password never expires.
  • Each party has private password that is personal.
  • The system sends documents to third parties in one shot.
  • Could try better promotion of the product
I use it to send private financial information--anything which contains EINS or Social Security numbers or other data--and to receive same. I cannot use DataMotion Secure Email when the recipient will not accept it, unfortunately.

I have recommended your system to several local individuals and real estate brokers who now use it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The purpose of DataMotion Secure Email in our organization is to ensure all emails from our CRM are sent securely, giving the recipient control over their security practices.
  • Reliable service
  • Comprehensive setup for our simple situation
  • Hands-off day-to-day administration
  • Licensing is not self-service
  • Resolving questions takes days or weeks with multiple phone calls with people who don't understand the problem
  • Feels hard to give them more money
To fill a specific need for 100% of emails to be sent securely from the CRM, they feel bulletproof. But for a very fluid user base, with frequent changes of users, the hassle of closing and setting up accounts feels relatively high.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Two of us deal with PHI and other sensitive information as we troubleshoot health plan claims &amp; authorization issues, and assist with Medicare coordination.
  • They are a HIPAA business associate.
  • By using separate secure messaging for all sensitive info, I am unlikely to accidentally share PHI or PII via my regular, unencrypted e-mail.
  • Because we use the DataMotion site, there is no need for additional software.
  • The search feature is very limited. I should say essentially useless.
  • Recipients cannot tell when others have been copied.
When transmitting PHI, PII, sensitive mental health, or other information, our IT department offers nothing like it. It also handles large files well. Plus, our clients can spontaneously generate secure messages to us—a very helpful feature!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion Secure Email is used by our company to receive important results regarding lab tests we run for our patients. It is a safe way to transmit important, sensitive, patient-related medical information that we can trust. It's extremely easy to use and doesn't slow down our [workday] when we are in the middle of treating patients. We have never had an issue with it and we appreciate how organized it keeps all of our files.
  • Extremely easy to login and logout safely and quickly.
  • Keeps files organized in a manner that is easy to access.
  • Safely transmits private medical documents.
  • The interface is not aesthetically pleasing.
  • The emails come twice when something is uploaded to DataMotion Secure Email.
  • It doesn't state clearly that it is HPPA compliant.
The laboratory we work with [sends] us all of our results for our patients via DataMotion Secure Email which is great for us because we don't have to pay for it. It might be less appropriate for smaller companies if the cost is high to integrate with DataMotion Secure Email.
January 23, 2021

Maximum data security

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization resulted in working remotely for all employees during this Covid-19 pandemic and sending and receiving confidential and personally identifiable data from our clients required a secure and protected environment. DataMotion met this requirement and now we are able to easily and quickly exchange this information and at the same time tighten security.
  • DataMotion has provided a safe and trackable exchange of data.
  • We are able to send and receive large files
  • DataMotion reliability , ease of use and powerful capabilities attracted us.
  • Hackers can still have access to our data because the software protected only the data that is encrypted.
It perfectly fits organizations that do their business online and are at risk of their data leaking, accounts being compromised, or identity theft that can lead to the downfall of their company.
January 21, 2021

Quick to the point

Score 10 out of 10
Vetted Review
Verified User
Incentivized
[Used] through email with Dentist office and Insurance cost estimate with a future procedure. Loved the security and privacy that it gave me in trusting confidence. Was quick and precise in the instructions and speed of receiving the information I needed at the time. Easy access and convenient for my busy schedule.
  • Trusted security of information
  • Easy and convenient access
  • Quick response to information
  • No digging through hoops
  • Quick password sent to cell phone
[Well suited] for the health and private sector for personal emails and quotes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use DataMotion to securely send all types of documents to patients that contain Protected Health Information. It eliminates the need for faxing or mailing records and other requests by parents.
  • Secure.
  • Easy integration.
  • Clunky interface.
  • Not user friendly for person receiving email.
DataMotion gets the job done and securely emails what we need it to. It integrates well with our email software. It runs in to trouble with delivering emails depending on the security settings of the recipient.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is used to securely exchange emails and files with clients in the cloud. During this time that working remotely is the new norm, we find Datamotion to be useful in protecting all our information from risk of potential loss - which could affect our finances and reputation.
  • Sending encrypted emails is secure and simple with Securemail.
  • It is easy to use and implement .
  • Eliminates rogue file transfer.
  • It is costly for small organization.
It is well suited for Real estate companies that need all their financial data and clients data that risk exposure protected.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is being currently used in our organization to encrypt email messages and automatically monitor all our outbound emails. It is being used across the whole organization and has yielded great results. Through the extension of DataMotion across the whole company, it has greatly decreased the risk of exposure to our email communications and we are able to share data with great confidence.
  • Easy to use and accessible by all our end users.
  • It allows us to monitor all our sensitive data to ensure compliance and security.
  • It allows sharing of data internally and externally.
  • For large file encryption and transfer, DataMotion provides secure file transfer.
  • They do not show the cost of the product publicly which was our cause of concern.
It is well suited for organizations that transfer large files and share files with sensitive data that when hacked can jeopardize the company brand. It is less appropriate for organizations that are not digitally transitioned and rarely use the internet to communicate.
January 15, 2021

Simple and Secure

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used when communicating with clients or other providers to make sure it is HIPAA-compliant and secure. Has been especially helpful during the COVID-19 pandemic since we are all working remotely and need to have encrypted communications with each other online.
  • Fairly streamlined and simple.
  • Encrypted and safe.
  • Mostly intuitive, but some clients have difficulty figuring it out.
  • Sometimes the emails go to spam folders, but not sure how to remedy that.
Well-suited for healthcare workers who need an encrypted, HIPAA-compliant way to communicate, especially if doing telehealth.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
DataMotion is currently being used for prescription correspondence with pharmacies as well as for other medical data. Several workers in this department either initiate or receive this correspondence on a daily basis. It addresses issues with HIPPA compliance, as well as general confidential information transference. Since most companies are agreeable with this method, we have been able to take full advantage of DataMotion within our workflow.
  • Delivers secure email in a timely manner. There is no waiting time.
  • Provides read receipts with the receiver's information available. So we know who read it and when.
  • We are able to use it in conjunction with our regular email system. This helps us to expedite responses while still keeping the message secure.
  • It would be nice to be able to forward a message from the "Track Sent" folder without losing the previous timestamp (from, sent, subject). This way the receiver knows that I am adding to a previously sent and unread message.
DataMotion is definitely well suited for medical correspondence. I'm sure its use spans far beyond into other areas.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are able to send a large volume of sensitive emails and documents using this email encryption service. It has helped us in decreasing the cost of operations and improve efficiency in our everyday workflows. We are using it across multiple departments in our organization and we have been able to reap the benefits associated with the tool. It encrypts and delivers the messages, tracking, and logging all under one single platform.
  • Datamotion SecureMail enhances business processes and reduces costs while mitigating security and compliance risk.
  • Implementations take only a few minutes and immediately got our company reaping new operational and cost reduction benefits.
  • I have not met any setbacks with the software, only the UI needs to be improved to make it more attractive.
If you are looking for a tool that can dramatically decrease the cost and difficulty of delivering data securely in a compliant way to your partners, clients, and employees, I recommend adopting DataMotion SecureMail. It provides a secure data delivery hub for all users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using DataMotion SecureMail to send encrypted emails across the whole organization. It has done a great job of protecting our sensitive data and file attachments from data theft or accidental exposure of data. It is very easy to use and even encrypts large file attachments and keeps track of secure messages email messages and file attachements.
  • It is easy to use and affordable.
  • It offers reports to administrators to assist them to keep track and monitor how the services are utilized.
  • It is great at helping organization stay compliant with the government regulations.
  • It encrypts even the largest file attachments.
  • I have nothing to complain about the software as it has worked as we expected. It is a very reliable and cost-effective solution.
If you are searching for software that offers easy compliance and secure file transfer, I recommend switching to DataMotion SecureMail. It is a great tool for use in moving sensitive business communications and processes forward.
Score 10 out of 10
Vetted Review
Verified User
Our business is using DataMotion to secure reports being sent to the state with personal medical information.
  • DataMotion is very easy to access.
  • I think one feature that would help would be auto complete.
I think it's well suited for a business that has confidential information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use DataMotion SecureMail in our organization to send data to clients, track reports to manage and prevent internal hacking of passwords, and login IDs. It is used across the whole organization. The system security is powerful and flexible to allow us to customize as our needs change. The results after using the software have been favorable and have solved the problem we had of generating reports in our systems and delivering to clients through emails securely. It offers us better metrics and proof that files have been delivered in a timely manner. Our client services have improved and productivity increased.
  • DataMotion SecureMail's SSL format and flexibility is ideal or working with any type of your existing systems.
  • Global clients can send files via emails without having to use complicated FTP clients.
  • There was a smooth transition of our clients to SecureMail without training them.
  • The user interface could be improved to look modern and sleek.
It is well suited for companies that deliver sensitive information that may contain social security numbers to the intended individual though a public internet
December 11, 2020

Patient Approved

Score 9 out of 10
Vetted Review
Verified User
Incentivized
To my understanding, it's used as a HIPPA compliant secure portal to connect patients to their providers to discuss appointments, treatment, check-ins, and billing.
  • Secure
  • Easy to Use
  • Unattractive/Outdated looking
It does the job of keeping communication secure when email cannot be used for whatever reason, and it is easy to attach documents when needed as well.
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