Skip to main content
TrustRadius

Overview

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects,…

Read more
Recent Reviews

TrustRadius Insights

Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • Report sharing and collaboration (68)
    9.1
    91%
  • Drill-down analysis (67)
    9.0
    90%
  • Customizable dashboards (69)
    8.6
    86%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (67)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Domo?

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

115 people also want pricing

Alternatives Pricing

What is Spotfire?

Spotfire® is a data visualization platform that utilizes predictive analytics. In addition to data viz, it includes data wrangling capabilities, predictive analytics, location analytics, and real-time streaming analytics. Spotfire® is a business unit of Cloud Software Group, formerly known as…

What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

Return to navigation

Product Demos

Domo demo

YouTube

Domo Demo: Data Visualization

YouTube

Domo Demo

YouTube

DOMO is Awesome - Visualization Tool Demo

YouTube
Return to navigation

Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.3
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

9
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.5
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

7.9
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

9
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9.2
Avg 8.0

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

7.7
Avg 7.9
Return to navigation

Product Details

What is Domo?

Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.

According to the vendor, companies can use Domo to:

  • Connect to Any Business Data
  • Get Analytics & Insights
  • Generate Robust Visual Reports
  • Manage Data
  • Send Messages in Real-Time
  • Manage Projects & Tasks
  • Download or Develop New Apps

Domo Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Additional Features

  • Supported: Real-Time Messaging Platform
  • Supported: Project & Task Management
  • Supported: Appstore

Domo Screenshots

Screenshot of Screenshot of

Domo Video

Why Domo?

Domo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUSA, Australia, Canada, Japan
Supported LanguagesEnglish, Japenese

Frequently Asked Questions

Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.

GoodData, Mediafly Intelligence360, and Looker are common alternatives for Domo.

Reviewers rate Report sharing and collaboration and Report Delivery Scheduling and Role-Based Security Model highest, with a score of 9.1.

The most common users of Domo are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(234)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Domo has become an integral part of organizations, serving as a platform to standardize data consumption and reporting. Users from various departments rely on Domo to visualize information from multiple sources such as Google Analytics, website traffic, product stats, and personal/group trackers. With Domo, regional directors, board of directors, brand leaders, and C-level executives have found a trusted reporting source that addresses the need for consolidated reporting on core KPIs and provides a quick tool for data extraction and analysis. This software has proven to be invaluable in centralizing data visibility and collaboration across departments, allowing users to connect and correlate data from different platforms for historical data analysis and visualization. Whether it is finance, HR, sales, engineering, product development, marketing, or client services departments, Domo is used to report key project indicators and metrics. The software's ability to combine internal and external data provides a holistic view of the organization's performance and leverages data resources effectively. Domo's features have automated reporting processes while reducing reliance on IT resources. It has also provided valuable insights into previously unexplored areas of the business. By aggregating data from various sources, Domo assists customer success teams in understanding customer behavior and performance. In addition, its intuitive user interface makes it an excellent tool for executive reporting by all departments within an organization.

Valuable Tool: Users find Domo to be a valuable tool that provides useful data quickly and easily. Some reviewers have stated that Domo allows them to generate easy-to-read reports and share them with a wide range of stakeholders. The ability to export data in multiple formats is also appreciated by users, as it enables them to customize the information they need for different applications or uses.

User-Friendly Interface: The user interface of Domo is easy to understand and navigate, making it user-friendly. Many users have mentioned that they appreciate the seamless connectivity with other software and data sources, which enables efficient communication among users and spreads information to different teams. Additionally, the capability of connecting multiple platforms makes it easier for users to access and aggregate information from various sources.

Powerful Data Visualization: Domo offers a powerful report generator that automatically creates charts using different metrics, making it a top-notch tool for data visualization. Several reviewers have expressed their satisfaction with the flexibility of Domo, as it allows them to build once, modify, reuse, and avoid repetitive tasks. Furthermore, the centralized platform provided by Domo where all data is stored has been praised by users for giving them access to all their data in one place.

Difficulties in Dataset Management: Some users found it hard to get a visual idea of where their datasets were linked to and felt that it would be helpful to see the schema like in other software such as Sisense or Salesforce. Renaming a field in a dataset caused issues and broke everything that was built. Users desired better tables and pivot tables with basic Excel functionality.

High Cost: The price was considered fairly high for small businesses. Some users mentioned that Domo is expensive and expressed dissatisfaction with the cost of the software.

Steep Learning Curve: The software has a steep learning curve, causing some users to give up and not use it. Users mentioned limitations due to lack of technical know-how, difficulties in navigating through the platform if they do not use it daily, and the need for more comprehensive training.

Users highly recommend integrating Domo with other tools for enhanced functionality and to meet specific business intelligence needs. They suggest exploring other options if Domo does not fulfill these requirements. Users also advise taking ample time for implementation and providing training for new users to become familiar with navigating Domo effectively.

Domo is praised for its ability to make data visually appealing and easy to understand. Users recommend investing time in learning the software as it simplifies live data collection and management, aiding in decision-making. They also advise checking if Domo supports the required type of business intelligence and upcoming upgrades.

Users find Domo to be an excellent tool for managing data effectively, projects, and tasks. It is seen as budget-friendly and easy to use compared to other business intelligence tools. Domo's analysis capabilities, information management features, and ability to connect multiple data sources are highly recommended. Users also appreciate Domo's simple and attractive interface, fluidity, and ease of accessing historical data.

Attribute Ratings

Reviews

(26-50 of 72)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The best example I can give as it relates to this question is within club reporting. It updates almost instantly and allows management to see where we stand at any moment in the day. This allows us to engage our associates in real time so the desired results can be managed easier.
May 09, 2019

Domo

Score 10 out of 10
Vetted Review
Verified User
Incentivized
One of the best features is the ability to store data in the cloud, which gives us more flexibility to access data anywhere. Graphs are fairly easy to build in the product. Data is pushed and retrieved faster as a team, thus helping us roll out projections and past data to the whole team quickly.

Domo works best when your data has access to API feeds, otherwise, good luck...
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a numbers guy, running a department that thrives on statistical data to drive performance. My team uses Domo hourly to track progress and allows us to drill down into the numbers in order to look for "wins" & "opportunities" at a glance. To me, Domo is excellent for its ability to both track all the data and to put it into a form that is easy for all employees to decipher. If someone wants to dig deeper they can, and if someone just wants a quick glance they can get what they need there as well.
Lara Dunwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Domo in my team for student evaluations and it's very well suited to this purpose. I think that challenges can be experienced that result from questionnaire design, rather than from Domo itself. It is important to keep the evaluations fresh and design them as tailored to the individual student as possible, since students lose interest in questionnaires that are repetitive, especially when they are being surveyed several times in one study period.
May 02, 2019

I <3 Domo

Dana Samantha Peterson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Domo is great for quick dashboards, comparison metrics, gauges and scatter plots. It is a little challenging to manipulate the data using beast modes, ETLs, if you are not a programmer/don't know query language.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Domo works fantastically for our needs. I've been a "marketing person" with some analytical skills - Domo made it easy for me to almost really be an analyst, maybe even close to a data scientist. It did take a bit of work for me to learn basic SQL and some other things. We're visualizing and analyzing many different types of datasets which is really exciting and senior executives like having one source to find almost anything they're looking for. My recommendation really depends on your needs and skill levels.
Lori Beckwith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Domo is excellent at drilling-down large amounts of data for all types of users. The ability to then customize solutions for a variety of end goals is super. As a business management platform it is effective at empowering all users to make better business decisions. On the downside, it can be somewhat expensive for small businesses and on-premise deployment isn't offered.
May 01, 2019

Domo Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Domo is great for mid-sized to large companies with a team of people dedicated to developing and managing it. It's not great for small teams or 1 person development teams. The tool is too powerful and robust for a small implementation team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Domo is well suited to roll up data stored in disparate tools -- it is so helpful to have one place to look at charts and metrics. As our other tools improve (like Salesforce), Domo is less relevant for our data directly related to our non-profit's contacts and program work. Additionally, our fundraising function lives in Salesforce, so I can see us relying more on it alone.
Erika Werner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  1. The best solution for the marketing use case.
  2. Speed to market is incredible.
  3. Allows for more rapid expansion through the organization because of connectors, and does not rely on hiring analysts that have a specific skillset and typically an incredibly large/lengthy backlog.
Jon Shurtliff | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you have very analytical people that thirst for data and understand graphical data, this tool is for them.

If you have casual data ingestors, then Domo will be too difficult to successfully implement across an entire business.

We had one division where Domo really took off - this was largely due to the highly analytical personell there.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Domo is a great visualization tool. New features are being developed all the time and we have seen some of our suggestions worked on. The team listens to what we have to say, looks for ways to help us, and then goes to work with the development to see if updates make sense. We've been pleased with their response and the progress on the product over the years.

Where we provide this to our clients, it can be a challenge to manage and customize everything while maintain a simple organization of the data and associated controls for user access.
November 29, 2018

Domo arigato.

Gavin Scott-Miller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Domo is great for a mid-sized company to take the data they are already collecting from many sources, and put them all together in a useful way. It is a little harder to bite for a small business who might not have the resources and money to put into setting this application up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited:
Domo is well suited if your company is trying to be more data-centric and it is pushing this idea to executive levels. Domo apps make easy for executives to visualize and have the information needed on-the-go.
I'd also argue that it is suitable for smaller companies trying to use a single tool for data analysis.

Less appropriate:
If you are trying to have a versatile and powerful tool for data analysis and analytics. Domo doesn't include more sophisticated data science models, or the robust visualizations of Power BI. Also, I'd argue that is not very appropriate for big organizations, since they tend to go to the bigger names (Microsoft or Tableau).
Phil Irvine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Domo is a great report visualization tool for organizations that have a solid underlying infrastructure where their data is consolidated. In my company's instance, we have a data warehouse that captures the majority of our company-specific data. Having Domo sit on top of that and set up to pull in information directly from there has been vital with having accurate reports.
November 21, 2018

Domo, yes it's that good

Canio Caputo ☁ | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Domo is well suited for your organization if you have a data analyst with an SQL background, and it's not if you don't. I would not recommend it if you don't have someone in the org that can dedicate 20 to 30 hours a week maintaining it. Especially if you plan on using it to service your entire organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Domo is a great way to advance the visualization of data, especially at an organization that is starting to face challenges with uniting data from across the org, getting a complete picture, and having a first "one source of truth". It is many times faster than something like Excel, and can also really highlight additional insights, or help you picture info you should be visualizing. However, if you have grown to where you are a) needing real time analytics fed to a system (i.e. customers rely on it), or b) have large amounts of various types/sources of data, you need a different environment underneath and maybe Domo can consume and visualize that.
Return to navigation