NetSuite CRM Reviews

98 Ratings
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Score 7.7 out of 100

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March 16, 2015
Paul Yeh | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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Online Training

9
Netsuite has comprehensive features, allow full customization plus KPI performance matrix. Over the years we have logged more than 15000 cases.
Read Paul Yeh's full review

Feature Scorecard Summary

Customer data management / contact management (16)
8.9
Workflow management (15)
7.9
Territory management (15)
8.3
Opportunity management (16)
8.6
Integration with email client (e.g., Outlook or Gmail) (14)
6.5
Contract management (11)
7.6
Quote & order management (13)
8.4
Interaction tracking (12)
9.0
Channel / partner relationship management (11)
7.7
Case management (11)
7.6
Call center management (11)
7.0
Help desk management (10)
7.7
Lead management (12)
8.6
Email marketing (11)
9.5
Task management (12)
7.1
Billing and invoicing management (10)
8.1
Reporting (8)
9.1
Forecasting (12)
8.0
Pipeline visualization (13)
7.7
Customizable reports (13)
8.3
Custom fields (14)
8.9
Custom objects (11)
9.0
Scripting environment (11)
7.0
API for custom integration (8)
6.5
Single sign-on capability (11)
7.8
Role-based user permissions (13)
8.8
Social data (4)
8.0
Social engagement (5)
8.4
Marketing automation (11)
7.5
Compensation management (7)
7.0
Mobile access (11)
8.9

What is NetSuite CRM?

NetSuite CRM is built on the same code base as the NetSuite ERP product and is usually used by customers who are already using NetSuite for ERP/Accounting.
In addition to standard customer relationship management and partner relationship management CRM features, it includes sales force automation and sales performance management features like opportunity management, quote and order management, sales forecasting, and incentive compensation management.

NetSuite CRM Video

What is NetSuite CRM?

NetSuite CRM Integrations

NetSuite CRM Competitors

NetSuite CRM Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Netsuite$999.00Per Month

NetSuite CRM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is NetSuite CRM?

NetSuite CRM is built on the same code base as the NetSuite ERP product and is usually used by customers who are already using NetSuite for ERP/Accounting.

What is NetSuite CRM's best feature?

Reviewers rate Email marketing highest, with a score of 9.5.

Who uses NetSuite CRM?

The most common users of NetSuite CRM are from Mid-size Companies and the Computer Software industry.