What users are saying about
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Top Rated
456 Ratings
Top Rated
324 Ratings

Deputy

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Top Rated
456 Ratings
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Score 8.6 out of 100
Top Rated
324 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Human Resource Management

    Deputy

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.5
    85%
    132 Ratings

    Employment history

    N/A
    0 Ratings
    7.7
    77%
    129 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.7
    77%
    127 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.1
    71%
    119 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.5
    65%
    94 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.2
    72%
    114 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.2
    72%
    94 Ratings

    Payroll Management

    Deputy

    Feature Set Not Supported
    N/A
    7.7

    UKG Ready

    77%
    UKG Ready ranks higher in 6/6 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    137 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    7.6
    76%
    85 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    7.7
    77%
    47 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.5
    75%
    106 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.3
    83%
    108 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.1
    71%
    101 Ratings

    Leave and Attendance Management

    Deputy

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.5
    75%
    122 Ratings

    Balance details

    N/A
    0 Ratings
    7.4
    74%
    129 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    7.1
    71%
    111 Ratings

    Employee Self Service

    Deputy

    Feature Set Not Supported
    N/A
    7.8

    UKG Ready

    78%
    UKG Ready ranks higher in 4/4 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.0
    80%
    124 Ratings

    Update personal information

    N/A
    0 Ratings
    8.1
    81%
    129 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.6
    76%
    104 Ratings

    View job history

    N/A
    0 Ratings
    7.3
    73%
    108 Ratings

    Asset Management

    Deputy

    Feature Set Not Supported
    N/A
    7.3

    UKG Ready

    73%
    UKG Ready ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.3
    73%
    52 Ratings

    HR Reporting

    Deputy

    Feature Set Not Supported
    N/A
    7.4

    UKG Ready

    74%
    UKG Ready ranks higher in 2/2 features

    Report builder

    N/A
    0 Ratings
    7.5
    75%
    139 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.3
    73%
    139 Ratings

    Onboarding

    Deputy

    Feature Set Not Supported
    N/A
    6.3

    UKG Ready

    63%
    UKG Ready ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    6.5
    65%
    90 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    6.1
    61%
    72 Ratings

    Performance and Goals

    Deputy

    Feature Set Not Supported
    N/A
    6.4

    UKG Ready

    64%
    UKG Ready ranks higher in 2/2 features

    Individual goal setting

    N/A
    0 Ratings
    6.4
    64%
    46 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.5
    65%
    52 Ratings

    Performance Management

    Deputy

    Feature Set Not Supported
    N/A
    7.3

    UKG Ready

    73%
    UKG Ready ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    7.1
    71%
    61 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    7.1
    71%
    56 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.4
    74%
    61 Ratings

    Review reminders

    N/A
    0 Ratings
    7.9
    79%
    63 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.9
    69%
    49 Ratings

    Succession Planning

    Deputy

    Feature Set Not Supported
    N/A
    5.4

    UKG Ready

    54%
    UKG Ready ranks higher in 1/1 features

    Create succession plans/pools

    N/A
    0 Ratings
    5.4
    54%
    19 Ratings

    Recruiting / ATS

    Deputy

    Feature Set Not Supported
    N/A
    7.0

    UKG Ready

    70%
    UKG Ready ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.3
    73%
    60 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.5
    65%
    44 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.0
    70%
    43 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.7
    67%
    47 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.6
    66%
    63 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    7.6
    76%
    67 Ratings

    Attribute Ratings

    • Deputy is rated higher in 8 areas: Likelihood to Recommend, Usability, Support Rating, In-Person Training, Online Training, Implementation Rating, Configurability, Vendor post-sale
    • UKG Ready is rated higher in 6 areas: Likelihood to Renew, Availability, Performance, Ease of integration, Product Scalability, Vendor pre-sale

    Likelihood to Recommend

    8.6

    Deputy

    86%
    408 Ratings
    7.8

    UKG Ready

    78%
    172 Ratings

    Likelihood to Renew

    9.2

    Deputy

    92%
    32 Ratings
    9.3

    UKG Ready

    93%
    13 Ratings

    Usability

    8.6

    Deputy

    86%
    404 Ratings
    7.6

    UKG Ready

    76%
    51 Ratings

    Availability

    9.4

    Deputy

    94%
    5 Ratings
    9.5

    UKG Ready

    95%
    4 Ratings

    Performance

    9.0

    Deputy

    90%
    5 Ratings
    9.3

    UKG Ready

    93%
    14 Ratings

    Support Rating

    8.5

    Deputy

    85%
    23 Ratings
    7.5

    UKG Ready

    75%
    125 Ratings

    In-Person Training

    10.0

    Deputy

    100%
    1 Rating
    7.8

    UKG Ready

    78%
    2 Ratings

    Online Training

    10.0

    Deputy

    100%
    2 Ratings
    8.0

    UKG Ready

    80%
    3 Ratings

    Implementation Rating

    8.7

    Deputy

    87%
    398 Ratings
    7.2

    UKG Ready

    72%
    12 Ratings

    Configurability

    7.8

    Deputy

    78%
    6 Ratings
    2.4

    UKG Ready

    24%
    3 Ratings

    Ease of integration

    6.4

    Deputy

    64%
    3 Ratings
    6.9

    UKG Ready

    69%
    32 Ratings

    Product Scalability

    9.2

    Deputy

    92%
    5 Ratings
    9.5

    UKG Ready

    95%
    2 Ratings

    Vendor post-sale

    8.8

    Deputy

    88%
    5 Ratings
    8.0

    UKG Ready

    80%
    2 Ratings

    Vendor pre-sale

    8.6

    Deputy

    86%
    5 Ratings
    9.0

    UKG Ready

    90%
    2 Ratings

    Likelihood to Recommend

    Deputy

    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Read full review

    UKG

    UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
    Read full review

    Pros

    Deputy

    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Read full review

    UKG

    • Streamlines the process between HR and payroll. Each team can quickly see and share information.
    • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
    • Appearance -The system is easy to use and attractive for users.
    • The payroll process specifically is very well laid out.
    • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
    Read full review

    Cons

    Deputy

    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Read full review

    UKG

    • Recruitment module is clunky for hiring managers, people who are not administrators.
    • Some of the setups don't make sense when administering - for example managing multiple pay rates.
    • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
    Read full review

    Pricing Details

    Deputy

    Starting Price

    $0 per user

    Editions & Modules

    Deputy editions and modules pricing
    EditionModules
    Scheduling Only2.51
    Scheduling, Time and Attendance4.52
    EnterpriseCustom pricing for enterprise clients3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    UKG Ready

    Starting Price

    Editions & Modules

    UKG Ready editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Likelihood to Renew

      Deputy

      The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
      Read full review

      UKG

      We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
      Read full review

      Usability

      Deputy

      Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
      Read full review

      UKG

      The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
      Read full review

      Reliability and Availability

      Deputy

      We have never had a problem with deputy being unavailable
      Read full review

      UKG

      The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
      Read full review

      Performance

      Deputy

      Everything is quick and easy
      Read full review

      UKG

      We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
      Read full review

      Support Rating

      Deputy

      Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
      Read full review

      UKG

      If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
      Read full review

      In-Person Training

      Deputy

      It was super easy and quick
      Read full review

      UKG

      Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
      Read full review

      Online Training

      Deputy

      Did a great job of getting us up to speed with their online documentation.
      Read full review

      UKG

      Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
      Read full review

      Implementation Rating

      Deputy

      It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
      Read full review

      UKG

      Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
      Read full review

      Alternatives Considered

      Deputy

      For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
      Read full review

      UKG

      Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
      Read full review

      Scalability

      Deputy

      We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
      Read full review

      UKG

      Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
      Read full review

      Return on Investment

      Deputy

      • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
      • Holiday management is very clear and support fair treatment of staff.
      • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
      Read full review

      UKG

      • Positive: We have had better reporting with UKG Ready.
      • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
      • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
      • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
      • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
      • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
      Read full review

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