ADP SmartCompliance - A Smart Move in the Right Direction
ADP SmartCompliance is used daily to upload and respond to tax notices. To fund the ADP Wisely Card. Review Invoices & Funding for credits …
Overview
What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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Popular Features
- Complex Tax Scenario Management (24)8.181%
- Tax Data Reporting (39)7.979%
- Tax Document Management (32)7.373%
- Compliance Administration Management (32)7.272%
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What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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Product Details
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- Competitors
- Tech Details
- FAQs
What is ADP SmartCompliance?
ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.
The ADP SmartCompliance portfolio includes:
- Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
- Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
- Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
- Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
- Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
- Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
- Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.
ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.
ADP SmartCompliance Screenshots
ADP SmartCompliance Videos
Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data
ADP SmartCompliance Integrations
- Enterprise eTIME, by ADP
- ADP GlobalView Payroll
- ADP Vantage HCM
- ADP Workforce Now
- Cornerstone OnDemand
- Deltek Costpoint
- KeldairHR
- iCIMS Talent Cloud
- myStaffingPro
- TalentReef
- Viewpoint Vista
- Cadient Talent
- ADP Payforce
- ADP / The Right Thing
- ADP Recruitment Management
- Avionte
- Career Builders
- Ceridian Tax Services
- Dexter + Chaney Spectrum
- EmCentrix
- EMPTrust
- Great Plains
- HR Service Inc.
- Infinium
- Infor
- JD Edwards EnterpriseOne
- Kenexa BrassRing
- Kronos
- Lawson
- NowHire
- Oracle
- PDS Vista HRMS
- PeopleSoft
- ProBusiness
- Sage
- SAP
- Snagajob
- Sum Total Solutions
- TEAM Software
- TempWorks
- Ultimate - Ultipro Enterprise
- US Verify
- Workday
- WyckWyre
ADP SmartCompliance Competitors
- OneSource Virtual
- Equifax
- Ceridian
ADP SmartCompliance Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada, U.S. Territories |
| Supported Languages | English |
Frequently Asked Questions
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
OneSource Virtual are common alternatives for ADP SmartCompliance.
Reviewers rate Sales and Use Taxes highest, with a score of 9.5.
The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Reviews and Ratings
(240)Attribute Ratings
Reviews
(51-75 of 134)Companies can't remove reviews or game the system. Here's why
July 04, 2021
ADP SmartCompliance
We use ADP SmartCompliance for our employment verification software as well as unemployment claims compliance. We believe using one platform for these services saved time and money. Previously, we had three separate software platforms our Generalists would have to log into in order to comply with the regulations of both agencies.
- Integration from EE data to UI data
- Confidential handling of information
- Employee VOE software is easy to use
- Reporting in the UI platform
- Some VOE info was not able to be found in the system
April 08, 2021
WOTC Program Administrator
It is being used by the department to optimize credit opportunities and compliance.
- The ADP system helps our company with credit compliance and processes.
- ADP SmartCompliance has in-depth analytics and excellent and streamlined YE reporting. Real-time systems provide insight without waiting for a scheduled report. Access to this tool frees up resources and allows us to do more in less time.
- The questionnaire process is quick and easy for candidates to use. We appreciate the ease of access through a mobile-specific device.
- We appreciate the seamless integration with the applicant system.
- ADP keeps data secure and is always improving as new technology becomes available.
- There are gaps in reporting. Some reports do not have up-to-date information even though weekly reports are sent.
- We would like the locations list to be current, old groups, districts, supervisors removed. We would like term dates entered regularly.
Score 9 out of 10
Vetted Review
Verified User
I am presently using it and have used SmartCompliance Health Compliance with my last two companies. It is used company-wide to track and create the ACA necessary forms.
- Completes the 1095C using the information within ADP.
- Completes the 1094C using the information within ADP.
- Very user friendly when checking or correcting 1095C in the system.
- It should be driven in a different way. Not so easy to miss someone.
February 26, 2021
Dollars waiting to be obtained
Score 9 out of 10
Vetted Review
Verified User
Tax credit programs are being used throughout the corporation. ADP SmartCompliance allows time to be freed up by multiple departments. We were manually doing WOTC and other state programs internally.
- Eliminates errors
- Saves time
- improves productivity
- Different compliance report views when dealing with automation
February 22, 2021
ADP SmartCompliance--A Good Decision for a Smart Company
ADP SmartCompliance is used to facilitate remittance of returns and taxes to local, regional, and federal agencies in the United States. We also use it to facilitate payments to our employees via the Wage Payments feature. We use ADP SmartCompliance to remit our garnishments to their respective agencies and firms as well.
- Review and process tax notices
- Timely notification of direct deposit errors
- Easy-to-use portal for tax and pay card purposes
- The ticket system could use some fine tuning. Currently we are not notified in any capacity on the portal or via email if our tickets are updated. We should receive some form of notification of an update whether on the SmartCompliance home page or via email.
- The ">" key in the Tax Analytics Dashboard section is not clickable unless you hover the cursor directly over the carat. It would be easier to drill down if it became a clickable "box" instead of just the character itself.
- In the Reports > Wage Payments section, I would like to see the ability to view more than 20 reports at a time. The tax section allows 50 or 100 reports/documents as an expansion to the default.
February 09, 2021
SmartCompliance works smart for you!
SmartCompliance is used in the Human Resources Department. We use it for Taxing, WOTC and other data gathering needs. The company has been using SmartCompliance since I started.<br>
- WOTC reports - good information and allow for tracking of tax credits.
- Wisely Pay great for employees who don't have a bank account.
- Employment Taxes - aids in setting up new jurisdictions and keeping up with tax changes.
- Not sure at this time, has what I currently need.
January 28, 2021
SmartCompliance Works For Me
Score 10 out of 10
Vetted Review
Verified User
We use SmartCompliance with managing tax credits and our Payroll Department also uses it with taxes. In regards to Tax Credits, we are able to address missing information or documents. We can upload these documents to ensure we have all the information we need to process any credits we may have. Before SmartCompliance, we would have to address these functions through paper forms and secured emails. It has made it easier to provide ADP required documents.
- Updated notifications
- You can easily navigate through the system
- Reporting. ADP continuously provides new reports
- Being able to upload required documents
- Graphs and charts for reporting and presentation
- Send notification to user email
December 08, 2020
ADP SmartCompliance is a great tool for payroll professionals!
We use ADP SmartCompliance for tax administration. It’s a critical tool in our effort to maintain compliance. Prior to using this tool it was a very manual process for us! The way the data is organized makes it easy for us to track and report on all of our tax jurisdictions. I would be lost without ADP’s SmartCompliance app!
- Retorting
- Analytics
- Downloading of tax returns!
November 25, 2020
A+ to ADP Smart compliance
[ADP] SmartCompliance is being used for payroll tax filing, issuing payments for payroll payments for employees and for issuing W-2 statements. By ADP doing the filing they are able to process filings to all the states electronically or at least based on the states requirements. They are able to help identify potential issues before the end of each quarter with their Audit reports. Prior to [ADP] SmartCompliance, other vendors were used.
- Preparation for Tax filing the reports that identify issues so that as a client we can fix before sending final tax file for quarter and annually
- W-2 balancing reports are thorough and quickly identify the employees that are errors and won't generate W-2's for
- The easy set up of new states. More recently ADP started offering the filing of application for companies for new states but in general to get a new state set up even if we as a client don't have all the account #'s the process is pretty simple
- ADP also helps company stay compliant with POA's much easier than 10 years ago.
- The wage payment area could have betting reporting with returned/deleted payments.
- Tax filing funding - when there is a credit how and when applied could be handled better.
November 24, 2020
ADP SmartCompliance- Well worth the money.
ADP SmartCompliance is used heavily by the Payroll Department. SmartCompliance holds all our Tax, Wage Payment and Garnishment records. Prior to ADP SmartCompliance, the company was using another 3rd party to perform Tax, Wage Payment and Garnishment functions.
- Easy to find and download tax records and documents.
- Great functionality, very user friendly.
- I like the upload feature for tax notices.
- Its a bit hard to navigate if you do not have prior experience.
November 23, 2020
Way to Go, ADP!
Our company uses ADP SmartCompliance mostly for payroll taxes and garnishments. It is mainly used by the Payroll Department. It helps us to have all of our tax records and garnishments in one centralized place. Prior to using ADP SmartCompliance the payroll taxes and garnishments were processed in-house.
- Invoicing.
- Tax Records.
- Reporting.
- Viewing Notices/Amendments that are in review. You can not tell which jurisdiction it is for until it has been filed or finalized.
- A job aid for how to enter SUI rates in the system for EVERY state with examples from the state rate notice. It gets difficult to know what should be split out for the additional rate.
November 23, 2020
ADP Advocate
ADP SmartCompliance is only being used by the Payroll Team to processes Taxes and more recently Garnishments. We have 4-5 team members in SmartCompliance on a daily basis doing the tax and garnishment funding. 3 team members work within SmartCompliance to balance our tax returns and ensure everything is transmitted to ADP and filed.
We recently implemented Garnishments which has removed most of the manual work we have done in house. ADP SmartCompliance loads the employee withholding orders directly into our system and our pay results are sent directly to SmartCompliance to generate invoices and funding to the Credit Agencies.
We have been using ADP SmartCompliance for multiple years and the processes are starting to change for the better as ADP has continually updated SmartCompliance. We are now able to resolve exceptions for accounts that need to be registered through SmartCompliance and use the Registration Services via SmartCompliance. Quarter Amendments are also easier to handle now as we can see the QTD and YTD info by employee through the QTI tool. Or we can send a quarter file from our system for a previous quarter that ADP can process as an amendment.
We recently implemented Garnishments which has removed most of the manual work we have done in house. ADP SmartCompliance loads the employee withholding orders directly into our system and our pay results are sent directly to SmartCompliance to generate invoices and funding to the Credit Agencies.
We have been using ADP SmartCompliance for multiple years and the processes are starting to change for the better as ADP has continually updated SmartCompliance. We are now able to resolve exceptions for accounts that need to be registered through SmartCompliance and use the Registration Services via SmartCompliance. Quarter Amendments are also easier to handle now as we can see the QTD and YTD info by employee through the QTI tool. Or we can send a quarter file from our system for a previous quarter that ADP can process as an amendment.
- Update system to changing Federal Requirements.
- KPIs.
- Invoicing and Funding.
- Multiple systems outside of SmartCompliance.
- Does not process W-2s or W-2Cs.
- Cannot update mapping, need account manager.
- Cannot inactivate our own codes or setup new headers ourselves.
November 21, 2020
Amazing features of ADP SmartCompliance
We used it for whole organization. It solved the problem of compliance, reporting and payment. We are now up to date [on] state and local laws and avoiding possible penalties. We [were] processing these manually in-house prior to ADP SmartCompliance. Manual process took us a long time to complete the process like garnishments, updating tax rates and enrolling for payroll debit card.
- Garnishment compliance.
- Accurate tax reporting and payment.
- Instant process of direct deposit card.
- Uploading documents capabilities.
- Easy reporting generation tools.
- Auto generation of reports for sending to email.
- Linking pay card request information to ADP Workforce Now to avoid duplication of information.
- Faster responses to documents upload.
- Notification email once garnishment setup is completed.
- Notification email once garnishment completed its goal amount.
November 21, 2020
SmartCompliance makes tax filing less taxing.
Score 9 out of 10
Vetted Review
Verified User
We use ADP for filing and paying our employment taxes; Federal, state, and local withholding and unemployment for over 50 tax jurisdictions. ADP also produces our annual W2's. Prior to using ADP, we were filing and paying these taxes this in-house. It was very time consuming. Moving to ADP has greatly relieved this stress involved in tax reporting.
- Our tax filing are done on time!
- If there are issues with a tax agency, ADP makes it easy to upload the notices in SmartCompliance.
- Tax filings are readily available to download.
- ADP is trying to move away from email communication between account managers and clients towards an onsite "chat" system. I am only in SmartCompliance when I am processing periodic and quarterly reports. Not every week, much less every day. Having to log in to see if I've had a response from my manager will be very inconvenient.
November 19, 2020
Love my ADP SmartCompliance
Score 10 out of 10
Vetted Review
Verified User
I use ADP SmartCompliance in order to submit wage garnishments and tax notices mostly. I also use it for invoices. Prior to using SmartCompliance this all was done manually and internally by hand.
- I love that I can submit the garnishments and not have to think about them again.
- I also love sending the tax notices and having someone with expertise handle it.
- I would like better searchability in the invoice area. I do not always get results when looking for an old invoice.
November 19, 2020
Great tool!!!!
It is being used by our payroll department and payroll tax accountant. It helps with our reporting and setting up jurisdictions and keeping track of our tax liabilities. We used Ceridian tax services prior to ADP and relied on our JDE tax reports and had to do more research on line.
- Ability to upload tax notices fast and know that ADP received them.
- Keeps an accurate record of SUI rates and has the latest SIT income tax rates.
- Provides detailed accounts of what ADP has received and rejected.
- Ability to solve tax exceptions easy to do.
- Communications of newest tax laws need to be brought to users attention in a better way.
- Invoices need to be easier to understand and details explained in greater detail.
November 19, 2020
ADP SmartCompliance does more than expected!
Score 9 out of 10
Vetted Review
Verified User
We currently utilize ADP SmartCompliance for improving our overall efficiency in processing, compliance, audits, and reporting/tracking. The tools have provided immediate insight to where we are for all activities and tasks as it relates to the full payroll process. We now spend time on audits and strategic reviews in place of tedious, routine tasks that previously consumed staff time. Prior to SmartCompliance, we often were tracking down issues and remediating them with considerable amounts of time involved to do so. ADP provides us the opportunity to be most proactive in our approach to balancing taxes, improving time to deliver and reducing our efforts maintaining and tracking issues; which have become almost non-existent.
- Full integrations - certified and proven with Workday.
- Process efficiency - Settling payroll and moving through the process with communication.
- Manages the detail - our focus is on confirming.
- Garnishment processing - this is a tough and moving area that requires changes with different states and processes within each integrated system.
- Analytics - very good here (Unemployment side), but other areas could improve on where we stand and the overall process analysis providing additional information.
- Continue the full integration of Modules - enjoy having the 1 stop shopping for all of our needs; user experience continues to grow in best practice strides.
November 16, 2020
Insightful
ADP SmartCompliance is being used for integrating taxing updates. It's used by our HR department, and utilized by payroll and benefits representatives.
- Notifications of tax changes
- Reminders of changes needing attention
- GL coding changes with credits and debit applications
June 24, 2020
Payroll Tax Analyst
Score 10 out of 10
Vetted Review
Verified User
We use ADP SmartCompliance for Payroll Tax and Garnishments. We've used SmartComplaince for Payroll Tax since I have been at Roche, but we processed Garnishments manually until about 3 years ago.
- Our ADP Account Manager has taught us how our systems talk to ADP's system, and how to get the best results from both.
- SmartCompliance provides a one-stop-shop for information and documentation; I can transmit data, check the status of processes, file amended returns, and get copies of the returns that were filed.
- SmartCompliance tracks penalty and interest costs, and provides analytics to compare our performance to other companies our size.
- ADP continues to enhance SmartCompliance , but it is an ongoing process. Some local payroll tax returns are still not available on the platform and can only be acquired through a request to our Account Manager.
- Our Account Manager is a rock star, but I have spoken with other SmartCompliance users who have not had the same experience.
- The Garnishment platform is where we see the most room for improvement.
March 27, 2020
Not a huge fan of SmartCompliance
This is used by multiple departments (HR, payroll, and occasionally our legal team). We use ADP SmartCompliance to make sure we're meeting tax reporting requirements, especially as we have employees in multiple states.
- Good user interface.
- Connects reasonably smoothly from WorkForce Now.
- Offers a way to pin notes from the client to the researcher quickly and easily.
- They are extremely delayed in how long it takes them to review notices.
- They don't update the SmartCompliance homepage in a timely way (months delayed).
- The people notified when an alert is posted in SmartCompliance aren't consistent.
March 17, 2020
ADP SmartCompliance Review
ADP SmartCompliance is used by Payroll and HR only. We currently use it to upload tax documents, run tax reports, tax disputes/inquiries, WOTC credit reports, and Aline Card ordering/enrolling.
- Tracks WOTC applicants--it's easy to view who is still in processing and what further documents are needed for processing.
- Upload Tax Notices--it's easy to upload any tax notices you need the tax department to navigate.
- Easy to order Aline cards and to enroll employees for the Aline Card
- Easy to pull past tax reports
- If you have more than one tax issue, it can be cumbersome to find the correct case.
- It can be a little difficult for communication between tax services and the client.
- Tax Services through SmartCompliance seem to take quite a while to review.
November 26, 2019
Mind Picking
ADP Smart Compliance is being used by the Payroll Department to upload garnishment orders to ADP Smart Compliance Portal. It is also being used across the whole organization when processing the W-2 tax forms and other tax processing that I am not involved in. I was processing the garnishments and submitting check payments to the vendors each pay date. The W-2 tax forms were prepared by our payroll manager before using the ADP Smart Compliance Portal.
- Submit payments to vendors on an assigned date.
- Promptly replies and resolves all emails.
- Excellent communication with the account manager assigned to Jefferson University Hospital.
- Excellent notification to employees with garnishments pending approval.
- Quick access is needed when viewing credit refunds for employees.
October 30, 2019
Getting Smarter with Smart Compliance
Score 10 out of 10
Vetted Review
Verified User
We just started using ADP Smart Compliance when we moved to Workday from ADP's full service. We use it for wage payments, garnishments, and taxes. I was very nervous that somehow our taxes would not get paid using this service. I am very happy with this system and how easy it is to use and having my own tax specialist to reach out to really helped in the transaction.
- Quarter balancing.
- Easy to use dashboard.
- Great support staff.
- Wage payments should have one dedicated support person.
October 24, 2019
Problems with ADP Wisely pay card customer service.
ADP SmartCompliance is being used by many departments within the company - Payroll, Accounting, Treasury, and Benefits.
- Information that is detailed and ready for review almost immediately in some aspects and within 24 hours in other aspects. Information is available quickly and accurately.
- They have quick and easy access to remedies if necessary.
- They have many services to choose from. You can start out with a few services and add many others that are available as you become more familiar with all the services that they provide.
- When a agency account has been inactivated it cannot be re-activated on the SmartCompliance website. This information has to be given to your account rep to be updated manually and sometimes this can lead to a delay.
October 24, 2019
ADP SmartCompliance - Robust, Reliable, Ready-to-Go!
ADP SmartCompliance is utilized by our company for our periodic tax filing, tax notices, wage garnishment notices and implementation. We do use this across a large cross-section of our organization. This product helps us to maintain our compliance with payroll tax filings and employee wage garnishments. This product has been in use in our company since before I was hired.
- The daily periodic files are a key component in helping reconcile payroll taxes.
- The ease at which tax notices can be uploaded, reviewed and resolved is tantamount to success.
- It is a quick process to update tax rates and enter new locations into ADP. There are continuous updates and the program is user-friendly.
- There are daily alerts for actions that need to be taken in order to stay in compliance with taxes and garnishments.
- I would like to see more user-friendly links/buttons in order to run tax reports.