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ADP SmartCompliance

ADP SmartCompliance

Overview

What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

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Recent Reviews

Thanks

6 out of 10
March 01, 2024
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
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Centralized tool.

9 out of 10
February 14, 2024
Incentivized
I have used ADP for 20+ years. We use ADP SmartCompliance to manage our state tax notices. Its a great place to organize and see the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Complex Tax Scenario Management (24)
    8.1
    81%
  • Tax Data Reporting (39)
    7.9
    79%
  • Tax Document Management (32)
    7.3
    73%
  • Compliance Administration Management (32)
    7.1
    71%

Reviewer Pros & Cons

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Pricing

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What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.9
Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

7.7
Avg 7.9
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Product Details

What is ADP SmartCompliance?

ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.


The ADP SmartCompliance portfolio includes:

  • Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
  • Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
  • Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
  • Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
  • Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
  • Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
  • Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.

ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.

ADP SmartCompliance Screenshots

Screenshot of

ADP SmartCompliance Videos

Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data

ADP SmartCompliance Integrations

ADP SmartCompliance Competitors

ADP SmartCompliance Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, U.S. Territories
Supported LanguagesEnglish

Frequently Asked Questions

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

OneSource Virtual are common alternatives for ADP SmartCompliance.

Reviewers rate Sales and Use Taxes highest, with a score of 9.5.

The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(240)

Attribute Ratings

Reviews

(51-75 of 134)
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July 04, 2021

ADP SmartCompliance

Score 9 out of 10
Vetted Review
Verified User
Incentivized
SmartCompliance would be suitable for any mid-size organization who needs help in their data compliance or verification of employment software. Unemployment claims as well as VOE's were all easily accessed and the information was simple to go through. The platform may not be appropriate for large organizations of over 800 or so employees with high turnover.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP SmartCompliance is well suited for payroll tax management and report generation. I utilize the Tax Analytics Dashboard for monthly KPIs and metrics, which allows us to review year-over-year comparisons in payroll management and our economic impact. Subsequently, the Wisely/Aline card area is quite easy to maintain and utilize at any level of competence.

The main improvement I would request is for the ticketing system. Again, there is no notification of when your ticket has been updated or addressed, so it can make it difficult to ascertain when something has been completed or updated.
Score 10 out of 10
Vetted Review
Verified User
SmartCompliance is well suited for my needs with upkeeping and tracking tax credits with how easy it is to navigate the system. It lets me know of any tasks that I need to complete, which is usually obtaining a document. Once I have the document, it's easily uploaded in SmartCompliance without having to send secured emails. I am able to retrieve multiple reports that I provide to my supervisors.
The only request I would have is to have email notifications send to me when there is a task to complete.
Susan J. Noyes, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It’s really a great application for companies of all sizes. The account managers are extremely knowledgeable and helpful. It’s just a great overall tool to help companies track and manage their tax liability and compliance. I really can’t think of any scenario where this application would not be useful to a company of any size.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I just feel like ADP [SmartCompliance] is on top of their game when comes to Tax filing and wage payment needs. Most recently with all the COVID-19 regulations that have come out the support and data provided to clients was clear and on point. They worked closely with partnering vendors to come up with solutions for the options companies could take.
November 23, 2020

ADP Advocate

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP SmartCompliance is well suited for Garnishments, Net Pay and Taxes as a means to remove manual processes in house. With ADP having relationships with all the different tax jurisdictions, ADP is more able to file tax returns and connect with these jurisdictions when there is an issue. ADP SmartCompliance also has a better electronic W-2 and Pay Slip portal than in house system, which also allows the information travel with the employee versus Payroll having to always provide this information.
ADP SmartCompliance has some bugs in regards to processing 1099R and 945 amendments. The system is setup for W-2s first and therefore has some trouble processing 1099R's.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Having ADP SmartCompliance gives us peace of mind. We do not worry about tax filing, reporting and payment. Amendment to taxes is also handled on time.

With constant changes in garnishment laws and reporting, ADP SmartCompliance gives us assurance and peace of mind that we are always on top of the regulation changes.
Score 10 out of 10
Vetted Review
Verified User
Full garnishment and tax assistance is awesome. Very helpful when the alternative is doing it all by hand myself. Having people around that can assist in keeping us in compliance helps tremendously. Having everything in one place is helpful in knowing where to go look for everything. I also like being able to go in and get the reporting for our taxes.
Score 9 out of 10
Vetted Review
Verified User
ADP SmartCompliance can meet or exceed most expectations. Of course, every organization has their own specific needs and situations. However, ADP SmartCompliance provides a vast number of solutions to accommodate most issues, business concerns, and certainly the compliance side regarding taxes, payment process, garnishments and reporting (audits and security). If an organization is looking for full control of every step of the process, then ADP might not be the best fit; the model is to relinquish staff time to perform other, also important, tasks within the organization. Thus, ADP frees up this time letting them focus on the ever often changing local, state and tax laws, while we just sit back and audit and confirm/validate. We also find the cross balancing between the two systems is much easier and feel more comfortable with this process.
June 24, 2020

Payroll Tax Analyst

Score 10 out of 10
Vetted Review
Verified User
We pay over 23,000 employees across the US and submit payroll tax returns to over 1,500 taxing authorities. The ADP SmartCompliance platform is the reason we can accomplish this with a small staff.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
If you have nothing to support your tax compliance, and you don't have capacity for an FTE, then I would suggest using SmartCompliance. But if you have any option for in-house support, or support from your legal counsel or payroll provider, I would use them instead.
November 26, 2019

Mind Picking

Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP SmartCompliance Portal is suited very well with receiving multiple uploads of garnishments. ADP Smart Compliance Portal is less appropriate with processing garnishments that need to receive manual processing and manual submission of checks to Vendors. These particular garnishments can not be processed by ADP. Example: Employees may work for two companies within Jefferson and the secondary job attached to the garnishment can not be processed by ADP. The Primary job that is the lower salary wage can be processed by ADP Smart Compliance.
Score 10 out of 10
Vetted Review
Verified User
The one complaint I have is with my wage payment group, as I do not have a direct person to reach out to and at times it takes over 24 hours to get a response. My tax support team is very responsive and very helpful with any questions or help that I request.
Jade Lougee, MLST | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP SmartCompliance is well suited for a multi-state company in need of robust software and compliance materials. ADP updates the state tax information often, so there is no lag in the most current rates or tax laws.

I would like to see a more comprehensive garnishment system with easier access to upload garnishment documents.
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