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Fuze

Fuze

Overview

What is Fuze?

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

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Recent Reviews

TrustRadius Insights

Fuze is widely used as a Unified Communications platform, offering voice, video, and text collaboration for offices and mobile users. Its …
Continue reading

A great product

8 out of 10
February 17, 2022
Incentivized
Fuze is being used by the whole company. We tried to eliminate the use of hard phones and started asking users to use softphones.
Continue reading

FUZE - 2 Years Later

9 out of 10
October 27, 2021
Incentivized
We use Fuze company-wide. Desk phones, mobile app, desktop app, and Outlook add-in are all in use by various people. What parts of Fuze …
Continue reading

Enjoying Fuze

9 out of 10
September 03, 2021
Incentivized
Fuze is used for quick communications through the message feature and calling anyone with ease (no need to look up or memorize phone …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Mobile app for iOS (94)
    8.1
    81%
  • Answering rules (99)
    7.1
    71%
  • Message alerts (93)
    6.5
    65%
  • Directory of employee names (107)
    5.8
    58%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

US Outbound

$0.02

Cloud
Per Minute

Fuze Meetings

$15

Cloud
Per User/Per Month

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.fuze.com/fuze-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

Fuze YOUnified Communications HD

YouTube

New Sansa Fuze Demo

YouTube

HTC Fuze Invisible Shield Application Demo (part 1)

YouTube

Demo of World War 2 No 36 Mills bomb training grenade (Safe and Inert !) & genuine inert DRILL fuze!

YouTube

Fuze Desktop Demo Video 4.8 Final

YouTube

Demo - Liquid Nails Fuze*it All Surface

YouTube
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Features

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

5.8
Avg 8.2

Call Management

Customized phone system settings

6.7
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

7.3
Avg 8.3

Mobile apps

Apps are compatible with mobile devices.

8.1
Avg 8.3
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Product Details

What is Fuze?

Fuze is a global cloud communications and collaboration software platform for the enterprise. The platform is designed to enable seamless transition between calling, meeting, chatting, content sharing, and collaboration on any device. The vendor’s value proposition is that Fuze empowers the digital workforce anytime, anywhere, and across any device.

Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney.

Fuze Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: User templates
  • Supported: Call reports
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Message alerts

VoIP system collaboration Features

  • Supported: Video conferencing
  • Supported: Audio conferencing

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Fuze Videos

The reimagined Fuze user experience takes Unified Communications to the next level by blending voice, video, and chat across a single interface designed to enable the business user as well as the IT administrator - all while maintaining the same enterprise-grade platform ensur...
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Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between calling, meeting, chatting, and sharing. Fuze empowers the digital workforce a...
 Show More

Fuze Competitors

Fuze Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal - NA, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, German

Frequently Asked Questions

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

Fuze starts at $15.

RingEX, Mitel MiCollab, and Dialpad Ai Voice are common alternatives for Fuze.

Reviewers rate Mobile app for iOS and Mobile app for Android highest, with a score of 8.1.

The most common users of Fuze are from Mid-sized Companies (51-1,000 employees).

Fuze Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)8%
Mid-Size Companies (51-500 employees)27%
Enterprises (more than 500 employees)65%
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Comparisons

View all alternatives
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Reviews and Ratings

(199)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Fuze is widely used as a Unified Communications platform, offering voice, video, and text collaboration for offices and mobile users. Its cloud architecture and intelligent design ensure business continuity, even in the event of a primary circuit outage. With Fuze, organizations can address the distributed nature of their workforce by providing voice, call center, instant messaging, and teleconferencing capabilities throughout the organization. Users rely on Fuze as their primary means of communication, enabling 24/7/365 connectivity among employees in corporate offices, satellite offices, and work-from-home setups. During the Covid shutdown, Fuze proved invaluable as it replaced outdated phone systems and allowed employees to take their phones home and use them seamlessly as if they were in the office. Fuze's variety of features and capabilities meet the high expectations of users who have experienced more advanced systems in the past. It serves as a single communications platform across multiple locations and divisions within an organization, meeting the diverse needs of various divisions around the globe. Whether it's for collaboration, messaging, calling or replacing traditional phone systems, Fuze offers ease and convenience while addressing critical business issues such as managing multiple phone systems, supplier accounts, invoices, and call support problems. With its streamlined unified communications experience, Fuze has helped reduce telephony and conferencing costs while simplifying internal communications infrastructure. From remote meetings to contact center solutions and sales departments' communication needs, Fuze provides a reliable platform that improves productivity and builds stronger relationships with customers. Users appreciate how it integrates seamlessly with different devices like desk phones, computers, and mobile devices, streamlining communication processes and saving valuable time.

In summary, Fuze offers a wide range of use cases including voice calling, video conferencing, instant messaging for collaboration purposes within an organization or between offices and mobile users. It solves critical business problems by providing reliable connectivity among employees regardless of their location or setup. With its variety of features and capabilities, Fuze meets the high expectations of users who have experienced more advanced systems in the past. It simplifies internal communications infrastructure, reduces costs, and improves productivity by providing a streamlined unified communications experience. From contact center solutions to sales departments' communication needs, Fuze proves to be an invaluable tool that enhances collaboration and strengthens relationships with customers.

These recommendations reflect users' positive experiences with Fuze, highlighting its effectiveness in improving collaboration across multiple platforms. Users highly recommend Fuze for its ease of use and navigation, as well as its ability to enhance web conferencing experiences, especially with the webinar function. They suggest ensuring a steady internet connection with sufficient bandwidth and comparing Fuze with other options before making a decision. Users also advise thoroughly testing the setup and considering other customers' experiences before fully committing to Fuze. Additionally, they recommend checking if Fuze can integrate with the CRM system and suggest having a backup plan for connecting with clients. Some users mention the need for improvements in contact center reporting and call quality, as well as better technical support. They also recommend working closely with Fuze for call tree preparation and phone routing. Overall, users find Fuze to be a reliable, cost-effective solution for lightweight audio/video conferencing and collaboration.

Attribute Ratings

Reviews

(1-25 of 113)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (3)
66.66666666666667%
6.7
User templates
60%
6.0
Call reports
80%
8.0
Directory of employee names
60%
6.0
Call Management (4)
47.5%
4.8
Answering rules
80%
8.0
Call recording
40%
4.0
Call park
N/A
N/A
Message alerts
70%
7.0
VoIP system collaboration (2)
80%
8.0
Video conferencing
70%
7.0
Audio conferencing
90%
9.0
Mobile apps (1)
80%
8.0
Mobile app for iOS
80%
8.0
Souvik Giri | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
54%
5.4
Hosted PBX
50%
5.0
Multi-level Interactive Voice Response (IVR)
60%
6.0
User templates
50%
5.0
Call reports
60%
6.0
Directory of employee names
50%
5.0
Call Management (4)
65%
6.5
Answering rules
70%
7.0
Call recording
60%
6.0
Call park
70%
7.0
Message alerts
60%
6.0
VoIP system collaboration (2)
70%
7.0
Video conferencing
70%
7.0
Audio conferencing
70%
7.0
Mobile apps (2)
80%
8.0
Mobile app for iOS
80%
8.0
Mobile app for Android
80%
8.0
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (3)
46.66666666666667%
4.7
Hosted PBX
50%
5.0
Multi-level Interactive Voice Response (IVR)
50%
5.0
Call reports
40%
4.0
Call Management (4)
47.5%
4.8
Answering rules
50%
5.0
Call recording
40%
4.0
Call park
50%
5.0
Message alerts
50%
5.0
VoIP system collaboration (2)
70%
7.0
Video conferencing
70%
7.0
Audio conferencing
70%
7.0
Mobile apps (2)
45%
4.5
Mobile app for iOS
40%
4.0
Mobile app for Android
50%
5.0
February 17, 2022

A great product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
36%
3.6
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
User templates
N/A
N/A
Call reports
90%
9.0
Directory of employee names
90%
9.0
Call Management (4)
85%
8.5
Answering rules
80%
8.0
Call recording
100%
10.0
Call park
80%
8.0
Message alerts
80%
8.0
VoIP system collaboration (2)
90%
9.0
Video conferencing
90%
9.0
Audio conferencing
90%
9.0
Mobile apps (1)
90%
9.0
Mobile app for iOS
90%
9.0
November 25, 2021

Fuze VoIP

Dominic Yu (He/Him), CISSP, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
38%
3.8
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
User templates
N/A
N/A
Call reports
100%
10.0
Directory of employee names
90%
9.0
Call Management (4)
65%
6.5
Answering rules
60%
6.0
Call recording
40%
4.0
Call park
80%
8.0
Message alerts
80%
8.0
VoIP system collaboration (2)
85%
8.5
Video conferencing
80%
8.0
Audio conferencing
90%
9.0
Mobile apps (2)
70%
7.0
Mobile app for iOS
70%
7.0
Mobile app for Android
70%
7.0
November 22, 2021

Fuze works

Nathan Newman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
48%
4.8
Hosted PBX
80%
8.0
Multi-level Interactive Voice Response (IVR)
80%
8.0
User templates
N/A
N/A
Call reports
80%
8.0
Directory of employee names
N/A
N/A
Call Management (4)
67.5%
6.8
Answering rules
N/A
N/A
Call recording
90%
9.0
Call park
90%
9.0
Message alerts
90%
9.0
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
45%
4.5
Mobile app for iOS
90%
9.0
Mobile app for Android
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (3)
93.33333333333334%
9.3
Hosted PBX
100%
10.0
Multi-level Interactive Voice Response (IVR)
80%
8.0
Directory of employee names
100%
10.0
Call Management (3)
83.33333333333334%
8.3
Answering rules
60%
6.0
Call park
90%
9.0
Message alerts
100%
10.0
VoIP system collaboration (1)
100%
10.0
Audio conferencing
100%
10.0
Mobile apps (2)
100%
10.0
Mobile app for iOS
100%
10.0
Mobile app for Android
100%
10.0
October 27, 2021

FUZE - 2 Years Later

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
82%
8.2
Hosted PBX
60%
6.0
Multi-level Interactive Voice Response (IVR)
100%
10.0
User templates
60%
6.0
Call reports
100%
10.0
Directory of employee names
90%
9.0
Call Management (4)
42.5%
4.3
Answering rules
70%
7.0
Call recording
N/A
N/A
Call park
N/A
N/A
Message alerts
100%
10.0
VoIP system collaboration (2)
80%
8.0
Video conferencing
70%
7.0
Audio conferencing
90%
9.0
Mobile apps (2)
40%
4.0
Mobile app for iOS
80%
8.0
Mobile app for Android
N/A
N/A
Jim Ott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
54%
5.4
Hosted PBX
100%
10.0
Multi-level Interactive Voice Response (IVR)
N/A
N/A
User templates
N/A
N/A
Call reports
80%
8.0
Directory of employee names
90%
9.0
Call Management (4)
22.5%
2.3
Answering rules
90%
9.0
Call recording
N/A
N/A
Call park
N/A
N/A
Message alerts
N/A
N/A
VoIP system collaboration (2)
90%
9.0
Video conferencing
90%
9.0
Audio conferencing
90%
9.0
Mobile apps (2)
80%
8.0
Mobile app for iOS
80%
8.0
Mobile app for Android
80%
8.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
86%
8.6
Hosted PBX
70%
7.0
Multi-level Interactive Voice Response (IVR)
90%
9.0
User templates
80%
8.0
Call reports
90%
9.0
Directory of employee names
100%
10.0
Call Management (4)
65%
6.5
Answering rules
80%
8.0
Call recording
90%
9.0
Call park
N/A
N/A
Message alerts
90%
9.0
VoIP system collaboration (2)
90%
9.0
Video conferencing
90%
9.0
Audio conferencing
90%
9.0
Mobile apps (2)
90%
9.0
Mobile app for iOS
90%
9.0
Mobile app for Android
90%
9.0
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
72%
7.2
Hosted PBX
70%
7.0
Multi-level Interactive Voice Response (IVR)
80%
8.0
User templates
50%
5.0
Call reports
80%
8.0
Directory of employee names
80%
8.0
Call Management (3)
70%
7.0
Answering rules
80%
8.0
Call recording
50%
5.0
Call park
80%
8.0
VoIP system collaboration (2)
70%
7.0
Video conferencing
70%
7.0
Audio conferencing
70%
7.0
Mobile apps (1)
80%
8.0
Mobile app for iOS
80%
8.0
Score 1 out of 10
Vetted Review
Verified User
Cloud PBX (3)
10%
1.0
Hosted PBX
10%
1.0
Call reports
10%
1.0
Directory of employee names
10%
1.0
Call Management (4)
12.5%
1.3
Answering rules
20%
2.0
Call recording
10%
1.0
Call park
N/A
N/A
Message alerts
20%
2.0
VoIP system collaboration
N/A
N/A
Mobile apps (2)
5%
0.5
Mobile app for iOS
10%
1.0
Mobile app for Android
N/A
N/A
September 03, 2021

Enjoying Fuze

Danielle Bulla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (4)
25%
2.5
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
User templates
N/A
N/A
Directory of employee names
100%
10.0
Call Management (4)
25%
2.5
Answering rules
N/A
N/A
Call recording
N/A
N/A
Call park
N/A
N/A
Message alerts
100%
10.0
VoIP system collaboration (2)
90%
9.0
Video conferencing
90%
9.0
Audio conferencing
90%
9.0
Mobile apps (2)
90%
9.0
Mobile app for iOS
90%
9.0
Mobile app for Android
90%
9.0
September 03, 2021

One Cloud for all Geos

Jason Mahoney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
86%
8.6
Hosted PBX
90%
9.0
Multi-level Interactive Voice Response (IVR)
60%
6.0
User templates
90%
9.0
Call reports
90%
9.0
Directory of employee names
100%
10.0
Call Management (4)
92.5%
9.3
Answering rules
80%
8.0
Call recording
90%
9.0
Call park
100%
10.0
Message alerts
100%
10.0
VoIP system collaboration (2)
100%
10.0
Video conferencing
100%
10.0
Audio conferencing
100%
10.0
Mobile apps (2)
100%
10.0
Mobile app for iOS
100%
10.0
Mobile app for Android
100%
10.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
52%
5.2
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
60%
6.0
User templates
70%
7.0
Call reports
60%
6.0
Directory of employee names
70%
7.0
Call Management (4)
75%
7.5
Answering rules
80%
8.0
Call recording
70%
7.0
Call park
70%
7.0
Message alerts
80%
8.0
VoIP system collaboration (2)
80%
8.0
Video conferencing
80%
8.0
Audio conferencing
80%
8.0
Mobile apps (2)
80%
8.0
Mobile app for iOS
80%
8.0
Mobile app for Android
80%
8.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
2%
0.2
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
User templates
N/A
N/A
Call reports
N/A
N/A
Directory of employee names
10%
1.0
Call Management (4)
N/A
N/A
Answering rules
N/A
N/A
Call recording
N/A
N/A
Call park
N/A
N/A
Message alerts
N/A
N/A
VoIP system collaboration (2)
100%
10.0
Video conferencing
100%
10.0
Audio conferencing
100%
10.0
Mobile apps (2)
100%
10.0
Mobile app for iOS
100%
10.0
Mobile app for Android
100%
10.0
August 23, 2021

Sometimes ConFuzed

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
20%
2.0
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
User templates
N/A
N/A
Call reports
N/A
N/A
Directory of employee names
100%
10.0
Call Management (4)
50%
5.0
Answering rules
100%
10.0
Call recording
N/A
N/A
Call park
N/A
N/A
Message alerts
100%
10.0
VoIP system collaboration (2)
N/A
N/A
Video conferencing
N/A
N/A
Audio conferencing
N/A
N/A
Mobile apps (2)
N/A
N/A
Mobile app for iOS
N/A
N/A
Mobile app for Android
N/A
N/A
August 16, 2021

Fuze and Me

Score 3 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
30%
3.0
Hosted PBX
20%
2.0
Multi-level Interactive Voice Response (IVR)
20%
2.0
User templates
40%
4.0
Call reports
10%
1.0
Directory of employee names
60%
6.0
Call Management (4)
25%
2.5
Answering rules
30%
3.0
Call recording
10%
1.0
Call park
10%
1.0
Message alerts
50%
5.0
VoIP system collaboration (2)
50%
5.0
Video conferencing
50%
5.0
Audio conferencing
50%
5.0
Mobile apps (2)
80%
8.0
Mobile app for iOS
80%
8.0
Mobile app for Android
80%
8.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
86%
8.6
Hosted PBX
100%
10.0
Multi-level Interactive Voice Response (IVR)
70%
7.0
User templates
80%
8.0
Call reports
100%
10.0
Directory of employee names
80%
8.0
Call Management (4)
77.5%
7.8
Answering rules
80%
8.0
Call recording
70%
7.0
Call park
90%
9.0
Message alerts
70%
7.0
VoIP system collaboration (2)
95%
9.5
Video conferencing
90%
9.0
Audio conferencing
100%
10.0
Mobile apps (2)
90%
9.0
Mobile app for iOS
90%
9.0
Mobile app for Android
90%
9.0
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
82%
8.2
Hosted PBX
80%
8.0
Multi-level Interactive Voice Response (IVR)
80%
8.0
User templates
80%
8.0
Call reports
80%
8.0
Directory of employee names
90%
9.0
Call Management (4)
82.5%
8.3
Answering rules
80%
8.0
Call recording
80%
8.0
Call park
80%
8.0
Message alerts
90%
9.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
80%
8.0
Mobile app for Android
80%
8.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (4)
100%
10.0
Multi-level Interactive Voice Response (IVR)
100%
10.0
User templates
100%
10.0
Call reports
100%
10.0
Directory of employee names
100%
10.0
Call Management (2)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
VoIP system collaboration (1)
100%
10.0
Audio conferencing
100%
10.0
Mobile apps (2)
100%
10.0
Mobile app for iOS
100%
10.0
Mobile app for Android
100%
10.0
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
42%
4.2
Hosted PBX
60%
6.0
Multi-level Interactive Voice Response (IVR)
30%
3.0
User templates
20%
2.0
Call reports
20%
2.0
Directory of employee names
80%
8.0
Call Management (4)
32.5%
3.3
Answering rules
40%
4.0
Call recording
40%
4.0
Call park
30%
3.0
Message alerts
20%
2.0
VoIP system collaboration (2)
30%
3.0
Video conferencing
30%
3.0
Audio conferencing
30%
3.0
Mobile apps (2)
25%
2.5
Mobile app for iOS
30%
3.0
Mobile app for Android
20%
2.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (3)
60%
6.0
Hosted PBX
80%
8.0
User templates
N/A
N/A
Directory of employee names
100%
10.0
Call Management (4)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
Message alerts
100%
10.0
VoIP system collaboration (2)
100%
10.0
Video conferencing
100%
10.0
Audio conferencing
100%
10.0
Mobile apps (2)
50%
5.0
Mobile app for iOS
100%
10.0
Mobile app for Android
N/A
N/A
July 28, 2021

8/10 Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
18%
1.8
Hosted PBX
N/A
N/A
Multi-level Interactive Voice Response (IVR)
N/A
N/A
User templates
N/A
N/A
Call reports
N/A
N/A
Directory of employee names
90%
9.0
Call Management (4)
32.5%
3.3
Answering rules
70%
7.0
Call recording
60%
6.0
Call park
N/A
N/A
Message alerts
N/A
N/A
VoIP system collaboration (2)
80%
8.0
Video conferencing
80%
8.0
Audio conferencing
80%
8.0
Mobile apps (2)
50%
5.0
Mobile app for iOS
N/A
N/A
Mobile app for Android
100%
10.0
ANTOINE FOREMAN | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cloud PBX (5)
60%
6.0
Hosted PBX
70%
7.0
Multi-level Interactive Voice Response (IVR)
50%
5.0
User templates
60%
6.0
Call reports
50%
5.0
Directory of employee names
70%
7.0
Call Management (4)
72.5%
7.3
Answering rules
60%
6.0
Call recording
100%
10.0
Call park
70%
7.0
Message alerts
60%
6.0
VoIP system collaboration (1)
80%
8.0
Audio conferencing
80%
8.0
Mobile apps (2)
80%
8.0
Mobile app for iOS
80%
8.0
Mobile app for Android
80%
8.0
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