Remote Desktop Software - Reviews

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Reviews (1-25 of 1,293)

Tom Cheever profile photo
June 25, 2019

Remote support, for the right situation

Score 6 out of 10
Vetted Review
Verified User
Review Source

Ease of use: our technicians can simply click a computer on their dashboard and be connected to the client in seconds. Once connected, we can easily support the client, drop files, and use a whiteboard function if need be.

    Andrew Haskell profile photo
    May 20, 2019

    An MSP's viewpoint on ConnectWise Control: "A foundational pillar of our business model"

    Score 10 out of 10
    Vetted Review
    Verified User
    Review Source

    ConnectWise Control is very well suited to IT teams managing overall infrastructure, both internal and MSP's. It shines as a dependable tool that just plain works. I have already highly recommended it to peers in the industry. It is not suited for providing individual users access to their own ma...

      J. D. Steiger profile photo
      August 05, 2019

      Rockin IT with Bomgar

      Score 8 out of 10
      Vetted Review
      Verified User
      Review Source

      We use Bomgar to access remote user PCs to assist them with questions, issues, and training.

        Jonathan Hanson profile photo
        April 11, 2019

        ConnectWise Control - Let's Me Really Connect With My Clients!

        Score 10 out of 10
        Vetted Review
        Verified User
        Review Source

        I am very happy with the ConnectWise Control product and have used it for many years. I operate a local computer service company, and ConnectWise Control provides me the ability to be there without actually being there. I have a self-hosted installation and love it! I currently have a multitude o...

          Brian Sossamon profile photo
          April 10, 2019

          Apple Remote Desktop (ARD)

          Score 10 out of 10
          Vetted Review
          Verified User
          Review Source

          We use ARD for remote desktop for our Macbooks/iMac computers. We also use it for managing profiles and sending files between machines.

            Logan Poe profile photo
            April 08, 2019

            Wayk Now is a Great Product

            Score 9 out of 10
            Vetted Review
            Verified User
            Review Source

            I use it to access a few systems in our environment. I do not use it too much since we have to have people on the other computer giving us the access. Only IT uses this application in our environment because the other employees do not need the remote access that we do.

              Leonard Johnson profile photo
              April 04, 2019

              LogMeIn Central is wonderful at its core

              Score 10 out of 10
              Vetted Review
              Verified User
              Review Source

              If you want access to your client's information and they're located outside the building, then LogMeIn Central is perfect. If you also have multiple users who need access, then it works even better. The interface is easy to use and there's no big learning curve. You may want to look at something ...