What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
156 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
353 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
344 Ratings

Bullhorn ATS & CRM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
156 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

iCIMS

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
353 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

JobDiva

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
344 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

iCIMS

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.
Naveen Gagadam | TrustRadius Reviewer

JobDiva

I think JobDiva has done a great job across the board. No tool is perfect. If a tool caters to sales there are issues on the recruiting/job side. Too much recruiting focus will hurt sales users. I think JobDiva does an excellent job of having features and functionality for both groups. I know that Bullhorn did a lot of acquisitions to get best-in-class functionality. It might be worth looking at some acquisitions to help w/ the overall functionality, look/feel, etc.
James Wilton | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn ATS & CRM
7.3
iCIMS
7.7
JobDiva
8.2
Job Requisition Management
Bullhorn ATS & CRM
7.1
iCIMS
8.4
JobDiva
8.5
Company Website Posting
Bullhorn ATS & CRM
6.8
iCIMS
8.2
JobDiva
8.0
Publish to Social Media
Bullhorn ATS & CRM
7.6
iCIMS
7.7
JobDiva
7.6
Job Search Site Posting
Bullhorn ATS & CRM
6.4
iCIMS
7.9
JobDiva
8.3
Customized Application Form
Bullhorn ATS & CRM
6.5
iCIMS
7.2
JobDiva
7.5
Resume Management
Bullhorn ATS & CRM
7.6
iCIMS
7.6
JobDiva
8.5
Duplicate Candidate Prevention
Bullhorn ATS & CRM
7.5
iCIMS
6.9
JobDiva
7.8
Candidate Search
Bullhorn ATS & CRM
7.9
iCIMS
7.7
JobDiva
8.5
Applicant Tracking
Bullhorn ATS & CRM
8.5
iCIMS
8.4
JobDiva
9.1
Collaboration
Bullhorn ATS & CRM
7.5
iCIMS
7.9
JobDiva
8.2
Task Creation and Delegation
Bullhorn ATS & CRM
7.6
iCIMS
7.0
JobDiva
8.0
Email Templates
Bullhorn ATS & CRM
7.6
iCIMS
7.6
JobDiva
7.9
User Permissions
Bullhorn ATS & CRM
7.8
iCIMS
7.7
JobDiva
8.4
Notifications and Alerts
Bullhorn ATS & CRM
6.8
iCIMS
7.5
JobDiva
8.5
Reporting
Bullhorn ATS & CRM
6.7
iCIMS
7.8
JobDiva
8.4

Pros

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

iCIMS

  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Robert Lawless | TrustRadius Reviewer

JobDiva

  • I am working in the staffing industry for the last 5+ years. When I joined this industry, initially we had to do all the things manually in Microsoft Excel, It is too time-consuming and looks boring.
  • I have been using JobDiva, for the last four years, and it works amazing.
  • Now my report generation is very easy and I [can] click on the go.
Unnat Patel | TrustRadius Reviewer

Cons

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

iCIMS

  • The price was a little high for my small organization - not a budget ATS
  • With all the custom fields, sometimes it can be hard to navigate everything to find the right report
  • I've heard some candidates have trouble on their end
Anonymous | TrustRadius Reviewer

JobDiva

  • I would like for JobDiva to be able to recognize duplicate profiles or resumes and flag those for us to review
  • We currently use a 3rd party app to request Professional References. If this could be be built into JobDiva in the candidate portal then that would be very helpful.
  • We also use an outside service for the Right to Represent and would like to see where we can upload our forms to be sent out to the candidate.
★ Olivia T. Vo, MPNLP | TrustRadius Reviewer

Likelihood to Renew

Bullhorn ATS & CRM

Bullhorn ATS & CRM 10.0
Based on 12 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

iCIMS

iCIMS 8.9
Based on 31 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Anonymous | TrustRadius Reviewer

JobDiva

JobDiva 9.4
Based on 24 answers
We have invested a lot of time and technically money (on the part of our people) in JobDiva. We had an independent company come in and do a gap analysis to tell us where we were using the product as we should be and where we were not. We are working on correcting things that we are not doing to "best practice" for our business.
Anonymous | TrustRadius Reviewer

Usability

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 8.9
Based on 68 answers
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Misty Granholm | TrustRadius Reviewer

JobDiva

JobDiva 9.0
Based on 10 answers
JobDiva is one of the best applicant tracking systems - it's easy for recruiters to use and provides the ability to quickly build a search and filter millions of resumes of available candidates with the required levels of experience, skills or attributes. Jobdiva itself is a very intelligent and powerful tool to recruit and source qualified candidates.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 9.1
Based on 10 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine | TrustRadius Reviewer

JobDiva

JobDiva 9.0
Based on 4 answers
No answer on this topic is available.

Performance

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.2
Based on 6 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine | TrustRadius Reviewer

JobDiva

JobDiva 8.5
Based on 4 answers
Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days
Gabe Wells | TrustRadius Reviewer

Support Rating

Bullhorn ATS & CRM

Bullhorn ATS & CRM 4.7
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 7.7
Based on 117 answers
Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
Anonymous | TrustRadius Reviewer

JobDiva

JobDiva 9.0
Based on 108 answers
Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.
Khalid Farooq | TrustRadius Reviewer

In-Person Training

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

iCIMS

No score
No answers yet
No answers on this topic

JobDiva

JobDiva 9.0
Based on 1 answer
The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.
Nisha Singh | TrustRadius Reviewer

Online Training

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.9
Based on 3 answers
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Anonymous | TrustRadius Reviewer

JobDiva

JobDiva 8.5
Based on 2 answers
I wasnt part of the training as i joined after Ceipal signed agreement with us.
Nisha Singh | TrustRadius Reviewer

Implementation Rating

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 6.4
Based on 8 answers
I wasn't involved with the implementation. It was before my time
Anonymous | TrustRadius Reviewer

JobDiva

JobDiva 9.0
Based on 8 answers
This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

iCIMS

We previously used monster/HR Smart as our talent solution. They did not enable us to brand different divisions within the same platform, so we had to purchase separate ATS systems for each division. This was less than ideal and prompted us to look for another provider. Jobvite—we met with several providers and narrowed down our choices to Jobvite or iCIMS. Both offered similar functionality, but, in the end, we decided to go with iCIMS.
Anonymous | TrustRadius Reviewer

JobDiva

Bullhorn seemed very focused on integration with LinkedIn but was missing on other factors. WinSearch was lacking as an ATS on all fronts, mass email would go to same people, there was no real prevention of duplicates and there was really no great way to link information and easy access later on
Iben Krogh | TrustRadius Reviewer

Scalability

Bullhorn ATS & CRM

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine | TrustRadius Reviewer

JobDiva

JobDiva 9.0
Based on 2 answers
No answer on this topic is available.

Return on Investment

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

iCIMS

  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
Jenna Fletcher | TrustRadius Reviewer

JobDiva

  • It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
  • The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
  • The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.
Mohit Sabharwal | TrustRadius Reviewer

Screenshots

Pricing Details

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

JobDiva

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bullhorn ATS & CRM
7.1
iCIMS
7.4
JobDiva
8.6

Likelihood to Renew

Bullhorn ATS & CRM
10.0
iCIMS
8.9
JobDiva
9.4

Usability

Bullhorn ATS & CRM
6.7
iCIMS
8.9
JobDiva
9.0

Reliability and Availability

Bullhorn ATS & CRM
iCIMS
9.1
JobDiva
9.0

Performance

Bullhorn ATS & CRM
iCIMS
8.2
JobDiva
8.5

Support Rating

Bullhorn ATS & CRM
4.7
iCIMS
7.7
JobDiva
9.0

In-Person Training

Bullhorn ATS & CRM
iCIMS
JobDiva
9.0

Online Training

Bullhorn ATS & CRM
iCIMS
7.9
JobDiva
8.5

Implementation Rating

Bullhorn ATS & CRM
iCIMS
6.4
JobDiva
9.0

Scalability

Bullhorn ATS & CRM
iCIMS
7.8
JobDiva
9.0