Overview
What is Confluence?
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
Atlassian Confluence - single point of collaboration
Exploring Atlassian Confluence: A Brief Review of Features and Benefits
Conflicted on Atlassian Confluence
You should really use Confluence when you need a great compilation of documents to keep the trainning up to date!
Best knowledge management tool for IT industries
Confluence is our go-to tool for documentation
Use Atlassian Confluence to scale your work, team, and organization
Always have options, But Continuos Improvement is the only successor of Atlasstian Confluence
Confluence: The Easiest Corporate Wiki!
Confluence for the Cloud not so hot
Confluence at a glance
Confluence! Great Choice:)
Confluence on info
Confluence is a tool for companies that are growing and require good administration of their knowledge
Confluence - Good value, simple to use
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Document collaboration (104)9.090%
- Access control (102)8.787%
- Notifications (107)8.282%
- Search (107)6.868%
Reviewer Pros & Cons
Pricing
Free
$0
Standard
$5
Premium
$10
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month
Product Demos
Confluence-Demo: Unterseiten bis in beliebige Tiefe anlegen
Atlassian Confluence 101 - Delete and Restore a Page
Atlassian Confluence 101 - Organize Pages
Sibling Tabs User Macro for Atlassian Confluence
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 7Task Management(87) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7.9Gantt Charts(12) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 7.2Scheduling(21) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7Workflow Automation(58) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 6.8Mobile Access(82) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 6.8Search(107) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 7.5Visual planning tools(86) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 6.4Chat(15) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 8.2Notifications(107) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 7.9Discussions(101) Ratings
Users can join groups or message boards for forum-style collaboration.
- 7Surveys(15) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 8.5Internal knowledgebase(101) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 6Integrates with GoToMeeting(3) Ratings
Integrates with GoToMeeting for web conferencing.
- 9.3Integrates with Gmail and Google Hangouts(7) Ratings
Integrates with Gmail and Google Hangouts.
- 9.6Integrates with Outlook(10) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8Versioning(92) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 7.8Video files(69) Ratings
Supports video file types
- 7.7Audio files(63) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 9Document collaboration(104) Ratings
Users can edit files and attach comments to files.
- 8.7Access control(102) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 8.1Advanced security features(78) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 7.1Integrates with Google Drive(48) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 6.7Device sync(48) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Confluence?
Share PDFs, Office docs, images, and more in Confluence. Automatic versioning, instant previews, full-text search, and pinned comments make it easy to manage your files.
Confluence Features
Project Management Features
- Supported: Task Management
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Internal knowledgebase
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Confluence Integrations
Confluence Competitors
- Microsoft Yammer
- Microsoft SharePoint
- OpenText Vibe
- Socialtext (discontinued)
- Traction TeamPage
- HCL Notes
- OpenText Enterprise Content Manamagement (ECM)
Confluence Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(2104)Community Insights
- Business Problems Solved
- Recommendations
Atlassian Confluence is a versatile tool that organizations use to enhance collaboration and knowledge sharing. Users have found it to be an effective solution for various use cases across departments and teams. For example, Confluence serves as a central document system for product owners and product management, storing important project documents and related information. It is also used as an internal Wikipedia and knowledge base, providing how-to guides, descriptions, and tracking project status.
Confluence plays a crucial role in facilitating communication and coordination within organizations. It helps teams effectively share knowledge, onboard new employees, and provide assistance to other teams by finding configuration files and debugging information. Many users appreciate its ability to document procedures and information in an easily accessible way, creating a centralized repository for organizational documentation.
With its wide range of features, Confluence is utilized for collaboration, project management, process and quality management, and knowledge management. It enables teams to coordinate tasks more easily, ensuring everyone has access to the necessary information. The software is also valued by IT departments as a knowledge base and internal web space. Additionally, it serves as a valuable agile tool for custom development services, providing a centralized place for documentation and integration with other tools.
Overall, Atlassian Confluence offers a robust platform for enhancing teamwork and knowledge sharing within organizations. Its versatility makes it suitable for various industries and departments, improving communication, productivity, and information accessibility.
Users recommend using Confluence for creating, storing, and retrieving business-critical resources. They suggest using Confluence for documentation work, especially in an agile project management environment. Users find Confluence to be a great tool for remote teams to work together and increase efficiency. They also recommend it for team collaboration and seamless project work. Users suggest using Confluence to eliminate communication gaps and improve visibility and backtracking. They think Confluence is excellent for sharing information and integrating with other tools. Additionally, reviewers recommend Confluence for workplaces with flexible schedules and remote working. They suggest considering Confluence when using other Atlassian tools for excellent integration. Users recommend using Confluence for team development documentation and any type of organizational documentation needs. They find Confluence easy to use and believe it makes documentation fun and easier to record. Users suggest using Confluence along with Jira for the best experience. They also recommend establishing a system for creating neat Confluence pages. Users suggest considering Confluence if already using the Atlassian suite but mention the need for improvements in integrations and editing abilities. Additionally, users recommend Confluence only if using Jira, as it may save money compared to other options. However, they suggest considering other options if complicated needs are required.
Attribute Ratings
Reviews
(1-5 of 5)- QUICK How-to Guides that can be generated and share instantly.
- Automatic Email notifications of new updates in the Confluence area
- Provides an easy at a glance view of the content similar to a book contents table
- Formatting text can be a challenge to new users.
- Automatic email updates
- Templates
- Blog areas
- Task Management
- 90%9.0
- Workflow Automation
- 80%8.0
- Mobile Access
- 90%9.0
- Search
- 80%8.0
- Visual planning tools
- 80%8.0
- Notifications
- 100%10.0
- Discussions
- 90%9.0
- Internal knowledgebase
- 90%9.0
- Versioning
- 80%8.0
- Video files
- 80%8.0
- Audio files
- 80%8.0
- Document collaboration
- 90%9.0
- Access control
- 80%8.0
- Advanced security features
- 80%8.0
- Integrates with Google Drive
- N/AN/A
- Device sync
- N/AN/A
- Time savings with automatic notifications
- Across the organisation use and sharing
- Atlassian JIRA Align (formerly AgileCraft)
- Share HOW TO articles and collaborate on these
- Share and update meeting notes in real time
- Able to release a product earlier thru inter group working together at the same time on the same documents/tasks.
- Able to streamline Confluence with JIRA tasks (both from Atlassian) transparently, provides time-savings and concistency
- Permits efficient use of WIKI's
- Several Add-ons and/or plugins are available which permits customization and internal applications adapted to our needs
- More efficient use of WIKIS
- Product Features
- Product Usability
- Implemented in-house
- Making sure that content and context are well explained and well understood
- Make sure everyone understands the purpose on Confluence before they add contents
- no training
- Doing WIKIs
- Making HOW-TO pages/articles
- Plugins and Add-ons
- Searching for stuff is not always easy
- Atlassian JIRA
- None as we did not upgrade yet
- None as we did not upgrade yet
Simplicity at its core
- Quick way to document knowledge.
- Easy to access and navigate.
- Provides updates on latest documentation.
- Customizable.
- Searchable.
- Would like if it integrated into Office 365.
- Navigation is a bit limited for exploring.
- Mobile Access
- 80%8.0
- Search
- 100%10.0
- Notifications
- 80%8.0
- Discussions
- 80%8.0
- Internal knowledgebase
- 100%10.0
- Versioning
- 80%8.0
- Video files
- N/AN/A
- Audio files
- N/AN/A
- Document collaboration
- 90%9.0
- Access control
- 90%9.0
- Advanced security features
- N/AN/A
- Integrates with Google Drive
- N/AN/A
- Device sync
- N/AN/A
- Built a solid knowledge base that employees can access.
- Up to date on latest documentation that is added.
- Simple and quick access to information.
Atlassian's successful try on knowledge and document management
- Editing of pages on demand, without hassle
- Whole text editor, so you don't need to create things on Office and paste on Confluence
- Atlassian support is amazing!
- User management can be a bit hard, especially between different companies
- The installation and configuration is not so simple
- Mobile Access
- 90%9.0
- Search
- 70%7.0
- Notifications
- 100%10.0
- Discussions
- 80%8.0
- Internal knowledgebase
- 100%10.0
- Video files
- 90%9.0
- Audio files
- 90%9.0
- Document collaboration
- 100%10.0
- Access control
- 100%10.0
- Advanced security features
- 100%10.0
- Integrates with Google Drive
- 40%4.0
- The customer's trust in our processes grew as he was now seeing what we did
- Different versions and/or solutions to the same problem are now centralized
User for collaboration with IT on HR Projects
- Fairly easy to use this product. The UI itself is user-friendly and easy to follow.
- Collaboration and updates are easy to turn on or off.
- The product is very scalable and can capture and organize a lot of data in one place.
- Some of the options do not always work, this may be local setting but I find the option to edit some documents via Confluence to not always work, and we need to download, update, and then re-upload the document as a new version.
- Where there are a lot of notes and documentation entries it can be difficult to keep track of or sort through everything. How you utilize the program and label things is very important.
- Task Management
- 60%6.0
- Workflow Automation
- N/AN/A
- Mobile Access
- N/AN/A
- Search
- 60%6.0
- Visual planning tools
- N/AN/A
- Notifications
- 100%10.0
- Discussions
- 100%10.0
- Internal knowledgebase
- 90%9.0
- Versioning
- 90%9.0
- Video files
- N/AN/A
- Audio files
- N/AN/A
- Document collaboration
- 80%8.0
- Access control
- N/AN/A
- Advanced security features
- N/AN/A
- Integrates with Google Drive
- N/AN/A
- Device sync
- N/AN/A
- It has worked very well to share documents and requirements across multiple users in multiple locations.
- Helps organize project information/meeting notes/requirements so that we can retrieve these documents at any time.
Planning, Collaborating on a Successful Project
- Straightforward and fairly easy to use the platform.
- Lets you know when others on the team are accessing the same materials/files.
- It is quite adaptable to our needs.
- Unfortunately there are different levels of usability depending on the various web browsers for opening this tool.
- Functionality is somewhat rigid such as for not being able to easily post screen shots or images for reference.
- The most important issue is the lack of being able to copy rows or columns easily to move to other files. It is a flaw that will hopefully be fixed.
- Task Management
- 90%9.0
- Gantt Charts
- 50%5.0
- Scheduling
- 60%6.0
- Workflow Automation
- 100%10.0
- Mobile Access
- 20%2.0
- Search
- 20%2.0
- Visual planning tools
- 60%6.0
- Chat
- 70%7.0
- Notifications
- 90%9.0
- Discussions
- 70%7.0
- Surveys
- 20%2.0
- Internal knowledgebase
- 70%7.0
- Integrates with GoToMeeting
- 50%5.0
- Integrates with Gmail and Google Hangouts
- 50%5.0
- Integrates with Outlook
- 80%8.0
- Versioning
- 100%10.0
- Video files
- 30%3.0
- Audio files
- 50%5.0
- Document collaboration
- 100%10.0
- Access control
- 100%10.0
- Advanced security features
- 60%6.0
- Integrates with Google Drive
- 50%5.0
- Device sync
- 80%8.0
- Reduced time spent in managing and planning activities
- Helped build more accurate, time-based projects
- Worked well with team project management with sharing and editing projects collaboratively
- Project planning
- Collaboration
- Cross-functional
- Content flow
- Integrates with other internal and external platforms and software
- Large and small scale planning
- Wider cross departmental projects
- More fully integrated in overall content management (currently use for one key function only)
- Potentially a greater integration with measurement/metrics
- Product Features
- Product Usability
- Implemented in-house
- Functionality
- Lack of copy / paste of fields
- Browser incapatabilities
- Page tree is such an essential part of this work
- The wiki approach has helped us use this tool in large scale and small form projects
- Fairly error proof when working with multiple users at the same time
- No copy and paste with recognizing fields
- The lack of recognizing individual rows in order to copy and paste fields is an inherent problem with the tool
- Need way to integrate metrics/measurement