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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    4.8
    48%
  • Team Collaboration (117)
    4.2
    42%
  • Document Management (109)
    3.7
    37%
  • Resource Management (98)
    3.6
    36%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

3.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1262)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(51-75 of 142)
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Martha Batruny | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Affordability of the product is must know quality which suits well to each and every size of organization whether they are developed or being developing.
  • I prefer this certain product over other because of its integration with other economical applications of my interest.
  • This product saves my valuable time.
John Petit | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Basecamp helps improve the performance and optimization of the organization in business processes.
  • It can be easily climbed in many groups and users when necessary.
  • It is a collaborative online work tool that has evolved over time in a positive way.
Jared DeLong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • We had used the system to test out improving our onboarding process for new customers, but we ultimately found that the system wasn't customizable enough for what we needed.
  • Basecamp was a bit difficult for some of our customers to understand, so we ultimately didn't stick with using it for onboarding.
  • It essentially delayed our business objectives because it didn't prove to be the tool we thought it could be. It also had a negative impact because we weren't able to run any type of reports to collect data about various projects (customers) we were onboarding.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • (Positive) We're more efficiently communicating and documenting strategy.
  • (Positive) We're more efficiently sharing internal information.
  • (Positive) We're using Basecamp to communicate details that used to require meetings.
Brandon Mitchell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allowed our company to quickly receive and gather feedback on any projects.
  • Served as a cloud-based service for access to documents and files outside of the office.
  • Cut down on the amount of time necessary to keep others in the loop during every step of a project.
Yosa Addiss | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Basecamp has been a great place to work on monthly projects where the team members change over time.
  • The archive feature is great and gives access to years of our projects all in one system.
  • The free features are really wonderful for people just wanting to try it out, or for projects with no budget.
Nathan Sichilongo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Basecamp has allowed my remote teams to work efficiently to complete projects on time. With a good overview of a project and the necessary reminders, everyone involved is able to add their part to a Basecamp project.
  • Basecamp has also made personnel management easier with the Check In feature which has allowed my teams to provide detailed summaries of what the are working on.
Laura Cain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • While it's difficult to put a specific ROI number to Basecamp, it's evident from our team's productivity and utilization rate that Basecamp has seriously helped. We didn't always utilize the to-dos as much as we do now, and that has greatly impacted efficiency and accountability.
Jessica Meadows Rich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
  • We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
  • I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.
December 14, 2018

LOVE Basecamp!

Laure Helemski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We are more efficient and organized so overall Basecamp has a positive impact on our return on investment
  • It allows for easy transition between account managers
  • Makes it easy to stay on top of our to-do list
  • Everyone is in the know of what is going on and everything is recorded
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