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Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of …
Starting at $99 per month per user
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What is Bullhorn ATS & CRM?
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing,…
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Popular Features
- Job Requisition Management (56)5.858%
- Applicant Tracking (57)5.757%
- Resume Management (57)5.757%
- Candidate Search (57)5.656%
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/bullhorn…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month per user
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Bullhorn ATS & CRM Demo
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What is Bullhorn ATS & CRM?
Bullhorn provides software designed for staffing and recruiting agencies - Its automated data capture and customer insight technology help companies engage candidates and win customers. The vendor states that presently more than 10,000 companies rely on Bullhorn’s cloud-based platform to streamline their recruitment processes and power their business from start to finish.
Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.
Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.
Offering different solutions customizable to fit the user's needs and future-proof investments, the Bullhorn system grows with the business, enabling the user to make more placements, improve candidate experience, and streamline operations.
Bullhorn unifies the entire agency with solutions that align the work of every department, individual, and role to promote profit, growth, and a seamless candidate and customer experience.
Bullhorn ATS & CRM Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
Bullhorn ATS & CRM Screenshots
Bullhorn ATS & CRM Integrations
- Mediafly Intelligence360
- Broadbean
- LinkedIn Talent Hub
- Dice TalentSearch
- DaXtra Parser
- Constant Contact
- CloudCall
- Spark Hire
- Scout
- TalentWise Hire
- InterviewStream Hire
- Salesforce Marketing Cloud
- HubSpot Marketing Hub
- Mailchimp
- VerticalResponse
- MyPayrollHR.com
- SimplyHired
- WANTED Analytics
- Vonage Business Communications
- Zapier
- Ebsta
- DiscoverOrg (discontinued)
- Fuze
- Shiftboard
- Textkernel Parser
- Whatfix
- First Advantage
- Sugar Market
- LogicMelon
- cube19
- Promoter
- SnapHop
- SpringAhead
- by Emburse
- Textkernel
- Astute Payroll
- Haley Marketing
- JXT
- MyResourcer
- Actonomy xMP
- Findly SkillCheck
- CEB SHL Talent Measurement
- OnRecruit
- Icetrak
- etz Technologies
- Empower VMS
- Voice Advantage
- Workopolis
- Menemsha Group
- Advance Payroll
Bullhorn ATS & CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Europe, Middle East, Africa, Asia, North America, Central America, South America, Australia, India, United Kingdom, New Zealand |
| Supported Languages | English, Dutch, French, German, Spanish |
Frequently Asked Questions
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.
Bullhorn ATS & CRM starts at $99.
Reviewers rate Publish to Social Media highest, with a score of 7.2.
The most common users of Bullhorn ATS & CRM are from Mid-sized Companies (51-1,000 employees).
Bullhorn ATS & CRM Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(196)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Bullhorn ATS is a versatile software used across organizations to streamline various business processes, primarily in the areas of applicant tracking and customer relationship management. Users find Bullhorn ATS to be highly beneficial for organizing candidate and client information, managing job orders, and mapping out recruitment processes. With its customizable features and flexibility, Bullhorn ATS caters to the unique needs of small companies as well as large recruiting organizations.
A key use case for Bullhorn ATS is its ability to centralize and organize candidate and client data, saving valuable time by keeping all relevant information in one place. Users have praised Bullhorn ATS for its user-friendly interface and intuitive design, making it easy to navigate and learn. It has significantly improved the training process for new users, allowing them to quickly upload and locate candidates from different platforms.
Another notable feature of Bullhorn ATS is its integration with LinkedIn, which has helped reduce financial expenditure on the platform. This integration enables seamless synchronization of candidate information between Bullhorn ATS and LinkedIn profiles, optimizing the recruitment process.
While Bullhorn ATS has received positive feedback for its effectiveness in streamlining business processes and managing candidate pipelines, some users have experienced reliability issues and slow support response times. Nonetheless, Bullhorn ATS remains a popular choice for organizations seeking a comprehensive solution for applicant tracking, customer relationship management, and overall business development.
Based on user reviews, here are the three most common recommendations for Bullhorn:
-
Try it out and see if it suits your needs. Users recommend giving Bullhorn a try, especially for staffing and recruiting firms. They mention that Bullhorn has many functions and capabilities, making it suitable for tracking candidates and managing the recruitment process. While there may be occasional glitches and technical issues, users generally find it fairly easy to use and effective for their job.
-
Consider alternatives. Some users suggest exploring other CRM options as they believe there might be better alternatives to Bullhorn available in the market. However, it's important to note that this recommendation may vary depending on individual preferences and requirements.
-
Invest time in learning the system. Users highlight the importance of dedicating time to learn Bullhorn in depth, as it can be expensive and requires some effort to fully understand all its features. However, once users become familiar with the system and know how to use its features effectively, they believe Bullhorn brings significant benefits in terms of tracking candidates, scheduling interviews, and pipeline management.
Overall, users highly recommend Bullhorn for staffing and recruiting firms, especially those dissatisfied with their current ATS or startup staffing firms in need of an ATS solution. Despite occasional glitches and the need for time investment in learning the system, users find Bullhorn to be a valuable tool in their recruitment processes.
Attribute Ratings
Reviews
(51-75 of 79)Companies can't remove reviews or game the system. Here's why
January 26, 2018
Big Fan! Love it!
- Task list management - Bullhorn helps me to manage my daily activities
- Identifying and tracking opportunities for business and leads - Keen organization of business that I want to pursue
- The life-cycle of a job order - Bullhorn tracks where we are in the process
- Metrics and goals that matter - The dashboards are helpful
- Sometimes a duplicate note is created - so missed functionality
January 25, 2018
Bullhorn CRM Review
Score 8 out of 10
Vetted Review
Verified User
- Bullhorn addresses job pipeline; organization; creating, maintaining, and managing task lists.
- Bullhorn helps me to manage my daily activities.
- Bullhorn helps us keep track of all of our current job reqs, consultants and possible leads which all associates can view!
- Bullhorn Pulse is an awesome tool as well.
- Bullhorn notifies when your candidates may fit a job requirement
- Been having some issues with login, but I'll take that con since everything else is so awesome!
January 19, 2018
Good - Not Great
- List views are good
- Everything is a la carte, and something you want you have to go through a 3rd party.
- It's very expensive.
- It goes down a lot, or something gets glitchy.
January 17, 2018
Bullhorn; blummin' brilliant
- Bullhorn is really intuitive, there is so much capability, but as the database is so easy to use this isn't a problem.
- The support team are fantastic; I can't praise them enough. I raise so many tickets and they always do their best to help.
- We have customised our database a lot and integrated various partners to help us be the best we can. Bullhorn has always been able to cope with our demands and help us progress as a business.
- It would be useful to have more custom fields available.
- On placement records, the commissions are automatically split 50/50 - something which bugs our consultants as we often need the commissions to be set to 100% for reporting (unless there is a split).
- It would be good if we could have the option of filtering by ex-users.
January 17, 2018
Bullhorn Review from a Search Firm Perspective
Score 9 out of 10
Vetted Review
Verified User
- Intuitive, easy to use.
- Easy to manage open jobs orders and track activity against those jobs.
- Easy to add new data both on the client and candidate side.
- Still feel that there needs to be improvement on search capabilities.
- Longterm would like to see a seamless integration to invoice our clients through Bullhorn.
November 29, 2017
Should be called Bull**** instead.
- Willing to help - Many offered help.
- Sending mass emails - great for email blasts to contacts.
- Organizing candidates - multiple distribution lists and filters available.
- Corporate recruiting - nothing supports a simple non-agency option for open jobs.
- Currency - have currency options available by country vs as a customization.
- Run through prior to launch - Customize with clients, don't just provide support once it is done incorrectly.
November 27, 2017
One Stop Shop for CRM
- Management Reports
- Recruitment Reports
- Sales Reports
- Forecasting Reports
- If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
- Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
- It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
- Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
October 24, 2017
Bullhorn Meets Our Needs
Score 7 out of 10
Vetted Review
Verified User
- The modern looking display is fairly intuitive and easy to use.
- The mobile functionality looks and feels identical to the computer based interface. It is easy to view and add content.
- The customer service is US based, friendly, knowledgeable, and follows up.
- I would like more customization options. It is getting better, but there is a long way to go.
- The training leave a lot to be desired. There are almost always technical issues, and you can tell the sessions are prerecorded.
- The new reporting add-on, Canvas, is powerful, but there is not enough instruction on how to use it.
October 10, 2017
Looking to get candidate's attention? Best to use a Bullhorn!
- Automation
- Stability
- Flexibilty
- Lack of Admin Tools
- Reporting Rigidity
October 10, 2017
Reliable System
Score 10 out of 10
Vetted Review
Verified User
- Candidate Tracking
- Consistent API notifications
- Easily integrated with outlook.
- Easily works with proprietary client crms
- I love the user experience.
- It has few bugs
- The password has to be really long.
- Difficult to reset password
October 10, 2017
Great!
- Easy to use for new people
- Its very organised.
- very good for medium to large companies
- merging files/tearsheets
- logs you out randomly
- sometimes has load issues
October 09, 2017
Great Application for Staffing
- Parsing incoming resumes is a great feature. The Bullhorn ATS makes it super easy to get your candidate's information into the system.
- Bullhorn Outlook Gadget works from inside Outlook to let you easily add resumes or other documents to records in Bullhorn or create new records. It works great and has made this process so much easier for our team.
- The API that Bullhorn has available is a great way to automate some of your processes if you know how to utilize it. Bullhorn also provides some detailed instructions for other admins like me who want to learn more about it.
- Support - Bullhorn's support team is phenomenal. They constantly go above and beyond my expectations to make sure any issues are resolved.
- Editing resumes from within Bullhorn is not something they do, but it was something we had in our last system and it has been hard to adjust to not having this. This is a key feature that would keep us from having to constantly download the candidate's [information].
March 31, 2017
Bullhorn CRM grabs recruiters by the horns!
- Most importantly, Bullhorn Recruitment CRM and Outlook were able to communicate, so for example, if a candidate sent a resume in an email via Outlook, we were able to directly parse the CV in Bullhorn and create the candidate's profile.
- Another interesting feature is that we are able to parse LinkedIn profiles to get a candidate's details. This is actually interesting if you want the candidate created in Bullhorn while you wait for the actual resume. Once you get the actual CV you can directly link it to the candidate who's already created. You don't need to save the CV and then add it.
- When it comes to client management; Bullhorn Recruitment CRM allows you to create one company and add as many contacts as you wish. You can add notes to each individual contact, create follow-up tasks and even send calendar invites via Bullhorn is you are using the email feature.
- Although the direct candidate parsing feature is great, until you have the candidate in the Bullhorn system with their email address, the email communication won't sync up even after you enter the email address. It is simply moving froward from the time the email address was input.
- MaxHire Solutions was acquired by Bullhorn. They have this feature where you can immediately parse via a plug-in a candidate from LinkedIn and create their profile prior to them sending you their resume. This is effective because of candidate ownership. It shows your colleagues and others using the Bullhorn system that you've started communication with a specific candidate and makes it easier to track how many contacts you've had in a given week.
November 03, 2016
Comprehensive Design
Score 9 out of 10
Vetted Review
Verified User
- Organization - The layout of the Bullhorn interface is simple. This makes training new users easy and makes working in bullhorn stress-free.
- Detail - Bullhorn allows us to enter and retrieve a great amount of detail within records. This allows for accurate reporting and follow-up.
- Customization - Bullhorn is very customizable. We can easily add components and fields to the interface within each function of the CRM.
- User Interface - Though highly customizable, the windows and popups can be quirky. The sizes of windows, for example, can sometimes be too small for the data contained and require a great deal of scrolling to navigate through.
- Email Capability - Bullhorn would be better with a full-service email suite which included all of the functions of MS Outlook for example.
- Data speed - We all want to work faster. Bullhorn can sometimes be a bit sluggish with the transmission of data.
November 03, 2016
Admin Support using Bullhorn
Score 7 out of 10
Vetted Review
Verified User
- Security
- Customer service on problems with the software
- Organization
- Data reports for the business
- Integration
November 02, 2016
Procom Bullhorn Review
- Ease of communication between sales and recruiting.
- Reporting Services.
- RTR sendout.
- The search bar is not very intuitive.
- A chat feature in the app would be helpful.
March 28, 2016
Bullhorn Review After 1 Year
- Lifecycle recruiting system - it comes with a easy to follow process for recruiting that allows you to track a candidate thru every step of the recruiting process from discovery to placement.
- Candidate searches - Bullhorn allows you to do simple searches where you fill in the terms to search and it creates the Boolean string, and allows the user to easily search each field or a set of fields and then sort on those fields. Or for advance Boolean users it allows you to create your own searches.
- Note creation / tracking - the system automatically creates notes from email tracking tool so all emails are documented, and with one click it allows you to create custom notes which are also searchable.
- Systems like smart search allow you to integrate careerbuilder, LinkedIn and other candidate databases to the system so you can search all sources via one search and load the resumes directly from that search window to your database. While bullhorn integrates with LinkedIn and allows you to post to careerbuilder (if you have jobs paid for on CB), it only allows you to see profiles of candidates already in your database. It would be nice to see bullhorn add similar features to connect the search function to search other sites.
- Provide better customer support. The call in support seems like a crapshoot - sometimes you get a knowledge rep but more often you get someone reading from a screen with no knowledge of how the system works. It ends up consuming a lot of time to get s simple answer.
- Customizable support for the out of the box small business solution. To add custom fields there is a "hosting fee" which means you pay $1500+ for bullhorn to create the field and then $500 per month from there forward to host the fee in your system. Bullhorn is already the most expensive option we explored and in the sales process it was explained that you'd pay to get a customs price but wasn't clear that you'd have to pay such a hefty fee each month to access that custom piece.
February 18, 2016
The WORST SERVICE I have experienced in my life, mediocre-to-average software when it works properly
Score 1 out of 10
Vetted Review
Verified User
- It's pretty
- Boolean searchable
- Drag & drop module formatting
- Very slow, freezes up multiple time a day.
- Horrible, horrible service. You will not get called back, you'll be on the phone with them for hours getting transferred or asked repeatedly what you are talking about, even while they are remotely linked in and SEEING WHAT YOU ARE TALKING ABOUT ON THE SCREEN.
- Overpromised & underdelivered. You will need to personally check to make sure they do everything they say they will and get everything in writing.
- Overpriced and you cannot flex users down. Once you add a user, you pay for them for the rest of the contract term, whether you use that license or not.
- Ineffectual training. You'll get a basic overview, but there are no advanced user videos, user guide or tutorials. If you want Best Practices training, you have to pay for it and I won't since the quality of the service we've received so far has been so low, why would I trust Bullhorn with more?
- Dashboards do not work. There is no training to set up your dashboards, so best of luck to you!
- Reporting is clunky, you'll need to run 3-5 reports to track activity (we track 6 things and have to run 3 different reports) and interviews and candidate prescreens disappear randomly.
- You cannot trust the database when stuff just doesn't show up.
- You will hear from your sales rep ONLY about selling to you. There is no single point of contact to take care of your problems, you get who you get when you call into support, so you will be having to reexplain the situation over and over and over again.
- Support team does not care if they fix your problem. They just want you off the phone.
September 08, 2015
Not what we expected, unfortunately.
Score 3 out of 10
Vetted Review
Verified User
- Cloud system easily accessible
- Quick search facility (to find specific candidates and client contacts)
- Good reporting / analytics features
- Support generally answer the phone quite quickly and are always polite and firendly
- Some key areas of the system are not customizable, including some very basic functions that you would expect to be. The amount of times we are told by support, "this is the default method and it cannot be changed" is quite disappointing.
- The layout / workflow in vacancies is poor and not easy to see where you are at with each vacancy.
- The LinkedIn integration does not work very well. It does not actually cross-reference profiles in LinkedIn & Bullhorn unless a certain link is clicked in every single candidate (even if the email address matches the one in the profile's Linkedin account), so this renders the LinkedIn integration ineffective in many cases. Furthermore, the LinkedIn team information area (aka 'Team activities') in each candidate profile does not populate properly, with information missing or strange text appearing. All in all, it's a poor API.
- The process for booking interviews is arduous. For example, when in a candidate profile and trying to make an appointment for an interview, it does not populate fields you would expect it to. You even have to find/enter the candidate as an attendee when you're already in that candidate profile! (Sending out vacancy details to candidates is just as clunky. Even from within a vacancy you have to search from within all vacancy documents to find the job spec document that you want to send).
- The email editor is shockingly bad. It's all too easy to end up sending out client or candidate emails with mixed-up fonts, because in the editor you cannot see what's going on. Also, when adding candidate notes, it does not keep the formatting such as paragraphs, so you end up with notes that don't read particularly well.
- The 'standard resume' templates are not great and the formatting of CVs can end up looking a bit unprofessional. You are only allowed 2 templates, which is not much good if you have clients that require you to use their own front sheets. We now do all of our CV formatting outside of Bullhorn and then import the finished files into the candidate profile.
June 16, 2015
Bullhorn is the best ATS by far!
Score 10 out of 10
Vetted Review
Verified User
- The reporting with in Bullhorn is really user friendly and gives you the detail that you need to manage your business. You can export almost any data that you need to Excel to make it easy to manipulate.
- Ease of use: In most organizations your staff ranges from not so tech savvy to very tech savvy. Bullhorn is so easy to use that even your least tech savvy person is able to use the system with no problems.
- Process flow: Bullhorn is easily adaptable to your organization's process flow.
- None
April 08, 2015
How Bullhorn has helped our team
- Tracking job orders. Great that the tracking is in great detail: Hot/Cold/Accepting Candidates etc.
- User friendly reporting tool. The majority of reporting that comes from our staffing dept. is delivered through Bullhorn. (Job placements, recruiter activity, etc.)
- Great customer service help line. Always quick to resolve issues.
- Adding a job to Bullhorn is incredibly time consuming. Having to add the contact with details in order to add a job should not be two separate processes.
- Ability for each user to change their own password themselves.
April 07, 2015
Bullhorn?...If You Must, But I Recommend Another Option
- Bullhorn does a good job of including all information that might be relevant. It has a ton of fields and the ability to customize those fields to make sure all data you need is being captured.
- Bullhorn does a good job of reducing clicks. Most of the information you will need on a given item (candidate, job, client, etc) will be contained within one page.
- Bullhorn did a pretty good job of integrating with other job posting sites - Bullhorn Reach is a nice product, for example.
- The biggest area for improvement was in candidate searching. It was very difficult to create effective searches to mine the Bullhorn database for candidates. Results were not organized in a way that was easy to navigate. I ran searches that did NOT turn up candidate resumes which I knew to contain the key words I used in the search.
- One of the strengths is also a weakness: Sometimes there is too much data in one page. You would have to scroll down many times to get through all the data contained for a particular record. Sometimes reducing clicks isn't the only goal.
- Bullhorn's uptime, at the time I used it, was not good. We had a terrible time with data loss and with the system simply being down at times.
April 07, 2015
Bullhorn - THE ATS of choice!
Score 9 out of 10
Vetted Review
Verified User
- Tracking candidates though the recruitment process
- Managing candidate profiles, eliminated multiple profiles for candidates and keep a good record of that candidates history
- It was great at keeping track of all correspondence between the candidate and anyone within the company
- Very configurable, it was great at adapting to our company needs
- It was great for staffing companies, however it did not have a good back of the house system in regards to HR
- The servers are managed out of Boston and sometimes there would be delays
April 07, 2015
A Matador Stands No Chance Against Bullhorn ATS
- Confidentiality: As a Recruiting company, we need both our clients and candidates to feel safe sending us information.
- Connectivity: Everything in the Bullhorn ATS connects. Nothing goes untracked and it's so easy to go back and find someone or something that you haven't interacted with in months.
- Efficiency: Both speed and accuracy are important in my profession, and Bullhorn is made to be efficient. You can access multiple functions from the same page, and gather all the information you need in a short time.
- Every so often, Bullhorn cannot handle large amounts of data, and freezes. It takes time to reboot the system.
- I would like to see how Bullhorn ATS works without the email function, if the overall candidate searching and parsing is faster--Email in Bullhorn ATS often prolongs your wait.
- Although it is a cloud-based software, it can run slow sometimes. I think it is becoming more popular so I hope the next version accommodates that.
March 02, 2015
Must be Patient with Bullhorn
- Bullhorn allowed us to capture lots of detailed information about the candidates we recruited, as well as track the open job orders they were matched with and notes on their interview progress.
- Bullhorn allowed us to easily post and edit open job orders the company was working that were then listed on our own web site as well as other job search web sites we had accounts with.
- Bullhorn was easily accessible for our whole company to use on daily basis, all over the country.
- Bullhorn provided quick data on our clients and job orders to be used for company reports.
- While the multiple functionalities were great, Bullhorn as a product was a bit cumbersome to use if you didn't interact with it on a daily basis. It could be easy to get lost in.
- Bullhorn wasn't incredibly intuitive, especially for those who are not familiar with VMS tools. It was hard for some employees to learn and manage. It is definitely a product that one must take time to learn and use.