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Ceridian Dayforce is used as our HCM platform. Users are able to see their paycheck stubs, view PTO accruals, see their benefits package, …
Ceridian Dayforce HCM
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Ceridian Dayforce
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Top Rated
2022
Most Loved
2022
Popular Features
View all 48 featuresPay calculation (482)
8.2
82%
Update personal information (488)
8.0
80%
Pre-built reports (485)
6.5
65%
Report builder (486)
6.4
64%
Reviewer Pros & Cons
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Wendy Austin Lett
Senior Payroll Administrator
The SSI Group, Inc. (Computer Software, 201-500 employees)Video Reviews
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Pricing
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What is Ceridian Dayforce HCM?
Ceridian Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.ceridian.com/get…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
What is Workday HCM?
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
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What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Features Scorecard
Human Resource Management
7.2
72%
Payroll Management
7.5
75%
Leave and Attendance Management
7.7
77%
Employee Self Service
7.4
74%
Asset Management
5.1
51%
HR Reporting
6.2
62%
Onboarding
6.7
67%
Performance and Goals
6.7
67%
Performance Management
7.0
70%
Succession Planning
6.6
66%
Recruiting / ATS
7.1
71%
Product Details
What is Ceridian Dayforce HCM?
Dayforce is presented as an always-on people platform for the global workforce. An enterprise HCM solution, Dayforce combines payroll, HR, benefits, talent management, and workforce management in a single cloud application to power the future of work. Dayforce helps deliver experiences that put people first, workforce intelligence across the full spectrum of HCM, and compliance everywhere.
Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, and Asia Pacific Japan. Their brand promise –Makes Work Life Better™ –is the commitment they make to employees, customers, their employees, and to the communities they operate in around the world.
Key product areas:
HRIS
Payroll, global payroll, on-demand pay
Benefits
Workforce management, time & attendance, task management
Talent acquisition: Recruiting and onboarding
Talent management: Performance management, succession planning, compensation management, engagement surveys, and an integrated learning management system
Advanced reporting, analytics, and dashboards
Mobile
Ceridian Dayforce HCM Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Ceridian Dayforce HCM Screenshots
Ceridian Dayforce HCM Videos
Dayforce gets it done | Ceridian
The Budd Group is a U.S. facilities maintenance company that employs 5,000 people across eight states. A highly competitive job market makes recruiting and retention challenging for the company. Dayforce Wallet gives The Budd Group an edge against the competition by allowing e...
Show More Aquent is a global marketing and creative staffing organization with 5,000 employees in eight countries: the U.S., Canada, the UK, France, the Netherlands, Japan, and Australia. After deciding to go fully remote, Aquent chose Dayforce as its global, cloud-based HCM solution to...
Show More Ceridian is a global human capital management software company. Dayforce, the flagship cloud HCM platform, provides human resources, payroll, benefits, workforce management, and talent management functionality. The platform is used to optimize management of the entire employee...
Show More Prince Resorts Hawaii employs 1,550 people across three resort properties. The resort chain implemented Dayforce just before the pandemic, which helped them navigate through a challenging time. Dayforce mobile became a lifeline for the HR team to maintain a connection with the...
Show More How Thomas Randall and his team at Blue Man Group utilize Dayforce to overcome administrative obstacles.
Ceridian Dayforce HCM Downloadables
- Buyers Guide for Global Pay and Time
- Dayforce Workforce Management Product Sheet
- Dayforce Overview Product Sheet
- Dayforce Wallet Product Sheet
- Dayforce People Intelligence Product Sheet
- Dayforce Payroll Product Sheet NA
- Dayforce Talent Management Product Sheet
- Dayforce Benefits Product Sheet
- Buyer’s guide to HCM technology
Ceridian Dayforce HCM Integrations
Ceridian Dayforce HCM Competitors
Ceridian Dayforce HCM Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 1% |
| Mid-Size Companies (51-500 employees) | 18% |
| Enterprises (more than 500 employees) | 81% |
Ceridian Dayforce HCM Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English (US), English (GB), French, French Canadian, Spanish (Latin America), Spanish (Spain), Italian, German, Polish, Simplified Chinese, Dutch, Hindi, Portuguese (Brazil), Croatian, Czech, Romanian, Bulgarian, Slovak, Japanese, Korean, Hungarian, Thai |
Comparisons
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Frequently Asked Questions
What is Ceridian Dayforce HCM?
Ceridian Dayforce HCM is a cloud-based platform encompassing HR, payroll, benefits, and talent and workforce management. It provides companies with a scalable framework and real-time data, such as continual pay calculations, to enable efficient decision-making.
What are Ceridian Dayforce HCM's top competitors?
ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for Ceridian Dayforce HCM.
What is Ceridian Dayforce HCM's best feature?
Reviewers rate Direct deposit files highest, with a score of 8.3.
Who uses Ceridian Dayforce HCM?
The most common users of Ceridian Dayforce HCM are from Mid-sized Companies (51-1,000 employees) and the Retail industry.
Reviews and Ratings
(990)
Reviews
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Ceridian Dayforce is used as our HCM platform. Users are able to see their paycheck stubs, view PTO accruals, see their benefits package, change or update tax forms, etc. As an employee, I use this every couple of weeks to review my pay, as well as any time I am taking PTO.
- Nothing on the end user side, it is a poor experience compared to other systems.
- UX/UI - it feels very dated and is not intuitive. Mobile is different than desktop and is very confusing.
- Too many clicks to get anything done. Due to the dated design, it takes a lot of clicks to find the right place and typically ends in frustration when using.
Very poorly, it is difficult to navigate and report out of.
DayForce HCM is used across the whole organization for Time and Attendance and Employee Self-Service. DayForce HCM has multiple features/modules which streamline our daily processes and enables an increased accuracy rate of information posting to our employees master file. Workflows are a major benefit. Our workflows digitalized many documents and reduced 'lost or misplaced' information needed to ensure our employees receive accurate pay.
- Workflows reduce the number of face-to-face interactions and allows employees easy access to information such as address changes and direct deposit.
- Service, now, provides a faster turnaround on incidents.
- DayForce HCM is designed to reduce repetitiveness and 'loss' of information.
- The Reporting feature has room for MUCH improvement. We are not able to generate many needed finance/auditing reporting easily without assistance from service.
Our automated rules was MOST beneficial regarding OnCall events. OnCall events occur during a 'designated' time each day. Events occurring during those times are recorded and paid differently. After we embedded the rule in the PayCode and developed a workflow, this event reduced 'hands-on' from 4 employees to 1 with much success.
May 10, 2022
Switching from ultimate software to Dayforce
It is used by the whole organization and it addresses payroll and HR administration. We use the employee self service module and one positive thing is that employees are able to view their paychecks online now. We used to use UltiPro before and while it was more powerful it was more expensive.
- Payroll processing
- Easier reporting
- Employee Self service
- Slow loading bar
- Mobile limitations
- Implementation team does everything for you so you don’t really know how to fix something later.
It helps with state tax withholding, healthcare eligibility, and overtime policies.
April 27, 2022
Canadian user
The whole organization, time and attendance, time clocks, onboarding, document management, report building, etc.
- Acessable any place, any time
- Quick response time.
- reasonable cost
- ease of use
- Too big, too many reports.
- Time consuming to learn.
- sold modules I could not use ( not avail in canada)
They are imbedded in rules. If I have issues, with new codes, support tells me how to set them up quickly.
April 19, 2022
High potential if implemented properly
We adopted Ceridian Dayforce to use as a central go-to for time-card punches, personal time-off submissions, benefits, earnings statements, etc. Trying to find one central software solution for all things employee and HR-related was key. This had high hopes.
- Earning statements
- W2 forms
- Submit time off requests
- From the employee's view, time card punching is very unclear; hard to tell what was submitted or punched and see any hour totals.
- There needs to be space for benefit details; currently, we're still using an old system that was to sunset for all our benefits information.
- Messaging is constantly erring. I'll get "2nd notification" messages when I never received a "1st". I'll also get message notifications, and find nothing at all has been received.
I think it allows for all these things as long as it is set up correctly. Currently, one employee's time card shows their schedule as being Wed-Sun which is not true at all, but rather should have been Mon-Fri all along. This seems as if it cannot be fixed.
April 13, 2022
Ceridian Dayforce HCM saved us time and money!
Our company uses Dayforce for Payroll and Time & Attendance globally.
- Dayforce is extremely customizable.
- It is quick, efficient, and accurate when paying employees.
- It has automated a number of our previously manual processes.
- The service model is difficult at times.
- If you need changes to your configuration done by Ceridian, it is very costly.
- For a global tool, you can only process payroll for an employee on one country's payroll at a time.
Dayforce handles a large volume of our Federal and state tax filings. Our OT policies are easily maintained in the payroll system. And the configuration possibilities allow for our team to update policy to align with our union contracts quickly.
April 09, 2022
Ceridian Dayforce - changing our payroll processes
Primary it is used to pay employees and remit the correct amount of statutory deductions to the appropriate government departments. The reports are used to record the appropriate salary expense in our financial statements. Other reports are used in our human resource planning.
- Easy upload of hours and other payroll information for each pay
- Easy to create custom reports
- Analytics are useful
- Employee self serve
- All reports should have an option to download into Excel or csv
- If a stop payment is done, then automatic adjustment to the employees pay
- Ability to change the benefit calculation ourselves
Compliance with withholding taxes.
April 04, 2022
Enables better employee and manager self service
Ceridian Dayforce is used in our organization for timekeeping (including overtime and sick and vacation tracking), payroll (including direct deposit and tax forms), and benefits management (including open enrollment, beneficiary delegations). The scope of our usage of Ceridian Dayforce is our operations based in the United States covering approximately 750 employees.
- Tax forms
- Open Enrollment
- Direct Deposit setup
- Electronic pay stubs
- Time tracking - Not intuitive on updating a schedule
- Leave tracking - Not intuitive on updating a schedule
- Leave balances - Not always clear what's been added and used
Ceridian Dayforce enables us to ensure proper withholding for federal payroll taxes (including Social Security and Medicare), state payroll taxes, and local payroll taxes.
Controls in place enable us to maintain Sarbanes-Oxley (SOX) compliance and have allowed us to demonstrate this compliance, as necessary, in both internal and external audits.
Controls in place enable us to maintain Sarbanes-Oxley (SOX) compliance and have allowed us to demonstrate this compliance, as necessary, in both internal and external audits.
March 31, 2022
HR perspective
I used it as an HR generalist, one of the biggest problems is how easily there are errors within the system. There could be more improvement on it being more user-friendly. I also used it on the talent acquisition side, and the system was unable to link to our ATS. Ceridian also did not have a reminder system that created holes within the system and stayed up with compliance.
- Back button to bring you back to the last profile you were viewing.
- Geo-fencing is impressive.
- SSO
- Easy look up to find even old employees.
- Benefits functions on HR side, too much manual entry.
- I know it’s for protection purposes but it gets annoying when you constantly need to input a security code texted to you.
- Wish the onboarding progress page for managers can automatically update instead of being needed to manually update.
It is easy to pull reports and will cause errors if something is not in compliance. Although I was not in the compliance department I know that it was helpful and has changed our numbers after signing with Ceridian Dayforce.
November 24, 2021
Challenging implementation, but the end result is extremely useful
We’re using Dayforce throughout our organization for WFM, payroll, recruiting, benefits administration and (eventually) for learning. The decision to purchase Dayforce was driven by our need to automate our payroll process and maintain compliance on leave and overtime rules, among other things.
- Track employee time and attendance
- Automate the payroll process
- Make self-service available to employees for a lot of HR functions
- Dayforce Live training is disorganized; it has been very difficult to figure out what training should be done when, and by whom.
- Some of the custom configurations that were promised to us during the sales process have turned out to be impossible in implementation.
- The Ceridian implementation team seems to be rushing us through the process; we ended up having to hire an outside consultant to help guide us through the implementation and set more realistic expectations for the teams.
Compliance was a major decision factor in our move to Dayforce. We saw tremendous value in Dayforce’s ability to put in place automated leave calculation, overtime tracking, alerts for sick/family leave law changes.
November 24, 2021
Dayforce review
I was the main administrator of Ceridian Dayforce. I used it almost every second day in the last three years. Automatic payroll and time off policies were a big solution for all employees. I used it to process payroll, hire new employees, onboard, employee benefits, time off policies, multiple reports, and processing year-end.
- Onboarding was simple.
- Multiple types of reports.
- Payroll and benefits administration.
- Year end.
- Recruitment.
- Onboarding with different department.
- Performance management.
Federal and Provincial Tax was getting annually updated by Ceridian Team. Updating Employment Insurance Rate and WCB Rate was very simple.
October 28, 2021
This Can't Go Wrong!
This is a well-built HR platform including payroll. Since we moved to Ceridian Dayforce, we've been enjoying it so much. Their reporting tools and support team are great!
- Reporting tool.
- Customer support team.
- UI loading speed.
- Error when changing pages too quick.
Positive.
October 19, 2021
Dayforce - great employee resource!
We use Ceridian Dayforce across the entire organization. We use the scheduling, employee records, hiring, benefits, timesheets, HR, people, messages. It is our employee portal in a way, where employees go to submit PTO, update their information, check their hours, paychecks, HR can check employees records, pay, hours, managers can approve timesheets, do benefit enrollment.
- Timesheets
- Benefits
- Time off requests
- Paystubs
- end of year documents
- Onboard
- preboard
- Applicant tracking system
- no mass email campaign options
It is so helpful with compliance when it comes to benefit enrollment. now everyone who is benefit eligible can login to their portal and complete their options online. previously we had everyone fill out a paper form and turn it into their human resources and then they would have to scan them into our corporate office. no more!
September 22, 2021
Benefits of Dayforce
It is used across the entire organization. It has helped to automate and digitize a number of processes as well as streamline tasks and provide analytics.
- Onboarding is wonderful! It took everything off paper for new hires and made the process fool proof
- Performance has been a huge help. It keeps our employees engaged and builds a better employee/manager relationship
- Scaling to size. I feel like our org is so slow because of the size of our organization built out. Speed would be a huge help.
- It's glitchy all the time. Consistently kicked out of the system and having to reload.
- The ATS has poor reporting and functionality.
Automated taxes, overtime, and benefits deductions.
September 19, 2021
Dayforce is awesome!
We use Ceridian Dayforce for our entire association. We have different roles set up in the system for different levels of access. Our employees mainly use it to clock in/out, update personal information, view their earning statements, and W2's. Our managers use it to approve their staff's payroll. And our HR team uses it as well.
- Cloud-based system that can be accessed remotely
- One system for many HR functions
- Support center that is easily accessible in case issues/questions arise
- I have only had a handful of encounters with support specialists who weren't pleasant/helpful
- Reporting is not the easiest feature to use
- PPACA is not super easy to use either
Ceridian Dayforce is really great at making sure we are compliant. Especially during COVID times, we really have relied on Ceridian Dayforce doing the bulk of the work to ensure that we are receiving things like FFCRA credits.
September 09, 2021
[In My Opinion,] Run the Other Way!
We use Ceridian Dayforce within our entire US offices. We use the HRIS system, time management, and payroll.
- Honestly, nothing [in my opinion].
- [It is] not user-friendly.
- [In my experience,] implementation did not go well from the start.
- [In my experience,] I can't even have my employees change their own address; if I do, they won't do it as Ceridian [Dayforce] wants them to and it will mess up something in their benefits.
- [I feel] reporting is NOT good or easy.
- [I] tried to set up onboarding and recruiting, but didn't work [for me], so we don't use it.
- We wanted to use the mobile app, but because we didn't trust the system, we never had it implemented.
- [In my opinion,] customer service is horrible. I pay to call my consultant first before I will try customer service.
[I believe] it makes a lot of it more difficult.
September 08, 2021
Ceridian Dayforce - Automate your payroll processes!
This is being used by the entire organization; primarily by Human Resources, Payroll, and Cost Control. We are utilizing some of the self serve features for all employees as well. Ceridian facilitates almost all of our payroll and HRIS needs. Payroll being accurate is one of the most important things a business needs and Ceridian Dayforce does it very well.
- Payroll calculations.
- Time Away from Work.
- Custom integration.
- Time & attendance input.
- Reporting module is difficult to configure.
- Forced updates breaks things sometimes - they are quick to resolve with customer service but it's a pain when things are pushed to production without sufficient testing.
Dayforce automatically calculates all our pay for unionized employees based on rules outlined in the collective agreement. We simply import raw hours and then validate the output. It also allows for quick entries and off cycle payments in the even something was missed on the import (missed time, days off, etc.).
It automatically calculates dedications for taxes, cpp, e/i, benefits, and more.
It took a long time to get setup the way we needed, but it was well worth the effort. The day to day savings are significant.
It automatically calculates dedications for taxes, cpp, e/i, benefits, and more.
It took a long time to get setup the way we needed, but it was well worth the effort. The day to day savings are significant.
August 31, 2021
May the Dayforce be With You.
Ceridian Dayforce is used for payroll across our entire organization. It is used in conjunction with WFM. It addresses our issue of multiple locations being on the same integrated system.
- Alerts you to errors prior to processing.
- Allows control of system configuration.
- Provides real-time calculations.
- The HCM processing transacting processing time needs to be faster.
- Needs more layout continuity of among screens.
- Support module is too cumbersome.
[Ceridian Dayforce helps enable compliance in the following ways:]
- Special pays (restricted stock, employee stock plan, deferred stock, etc)
- Taxes: we are in many states, several with locals
- Tax service pays and files taxes on time.
- Easily process amendments.
- Automatic compliance notifications and updates are invaluable.
August 30, 2021
Good, but could be better
Dayforce is our all-in-one source for Employee data, employee self-service, payroll, recruiting, and performance. We use Dayforce across the organization. It has helped us transition away from paper in many cases, and we're working on more.
We have recently begun integrations with other software our company uses, and are using an API as well.
We have recently begun integrations with other software our company uses, and are using an API as well.
- We really like the Dayforce App.
- The whole system is very user-friendly.
- They provide a very good employee experience.
- The system is very customizable.
- Updates are done bi-annually
- Reporting is a bit difficult, but has been getting easier. I love that you can call and get a reporting specialist on the phone.
- The recruiting module should be more customizable.
- We no longer have a designated account rep, which is problematic.
I know that Dayforce has a strong focus on compliance, but I don't deal with that directly.
August 02, 2021
New-ish to Dayforce
Our organization uses Ceridian Dayforce to process payroll for U.S. based exempt and non-exempt employees.
- On-demand payroll calculation.
- Automatic tax compliance.
- Customer service.
Dayforce offers automated tax compliance based on employee home and work addresses. The jurisdictions are automatically applied and withholding is automatic and guaranteed to be in compliance. This was a headache we had with a previous system, especially where reciprocal agreements come into play. The only issue we've run into is with Pennsylvania local withholding - Dayforce does not allow for courtesy withholding of local jurisdictions. Our employees are used to seeing both their local worked-in and lived-in taxes withheld, but Dayforce only withholds the worked-in jurisdiction's taxes. They are in compliance with PA Act 32 but this has been a minor pain point with our employees.
July 27, 2021
Great, but could improve tax knowledge/support
This is our HCM and payroll system. Ceridian automates both our payroll and benefits administration, and allows great reporting on employee and payroll data especially. We also use it in onboarding but the employee upload is somewhat difficult and timely compared to other systems. The automated payroll features make it worth it though and have saved us a lot of time.
- Great payroll features
- Customization Options
- design
- Support
- Tax services
- Account manager quality and services
Ceridian has helped us to maintain compliance with multistate payroll laws, multiple variations on paid holidays per location, overtime laws in different states, administration for union employees vs. non-union employees, and benefits eligibility and tracking, and well as year-end mandated tasks such as OSHA and PPACA reporting.
July 21, 2021
Fantastic Company
Ceridian Dayforce is a program we use across our whole organization. Over the past 8 years it has overwhelmingly decreased our overall payroll/HR and Talent Acquisition needs by implementing new and improved techniques that have been customized to our every need.
- Ceridian allows for pretty much any report to the customized to the properties you/company specially need to have set.
- Ceridian allows for multiple locations under 1 employee code.
- Ceridian also has implemented a fast track pay account.
- Unfortunately they do have extra "clicks" in order to get to the end results
- There are several add ons in place but some are pretty much the same thing.
Enabling all of the compliance portions of HR/Payroll, we enrolled into their features that takes care of that for us!
July 01, 2021
Ceridian Dayforce
We utilize [Ceridian] Dayforce as our core HRIS system. We are currently live with Payroll, Benefits, and Recruiting. This platform gives us a single source for all our data. Our employees love that they now have easy access to their personal information and can update it from any where they have internet access.
- Employee Self Service
- Benefit Management
- Payroll
- Customer Support
- Recruiting
- Implementation
The system does a great job at automatically updating our local and state taxes when an employee changes their address or when we update their work location. The system also helps us be proactive by tracking employee policy acknowledgements and certification expiration dates which is required for our organizations accreditation.
Our company uses Ceridian Dayforce for our hourly employees to clock in/out and to track vacation, sick time and all other PTO.
- Customer usability
- Current snapshot visibility
- Ease of approval for managers
- It can be difficult for managers of people in different timezones to track hours
- To my knowledge, Dayforce does not allow for the input of an off-standard work schedule - it cannot be used as a scheduling tool.
- It would be nice if Dayforce allows other pertinent employee information to also be stored in the system.
Ceridian Dayforce allows us to track overtime and ensure our hourly employees are getting the breaks they need.
June 28, 2021
Dayforce Review
We utilize [Ceridian] Dayforce for Onboarding, Scheduling, Recruiting, Wallet, and Payroll. We are implementing Performance and Document Management. We started using [Ceridian] Dayforce approximately 2 and a half years ago. We utilize the app as well as the website. All associates have access to their [Ceridian] Dayforce profiles and are able to view schedules, make requests, trade shifts, view pay documents and more.
- Wallet and Pay on Demand is offered free to both associates and the company.
- There are many different services and integrations that can streamline HR processes.
- The customer service rep is generally very responsive.
- The reporting is very inclusive but there are features or data points that it can not report on in a single report. Often we must run two or more reports and then manually combine the information.
- The support portal is unhelpful and occasionally unresponsive.
- A lot of the set up and maintained is manual. Dayforce will charge extra for support for items that should be included with general service.
[Ceridian] Dayforce has allowed us to set specific rules for hiring and scheduling that has increased our compliance. For example, the scheduler has a feature that allows a required skill to be uploaded before allowing an associate to work. We have utilized this for food handler permits. When the associate does not have a permit or if the permit is expired, the system will not allow the associate to be scheduled.