Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
Recent Reviews
How KnowBe4 Security Awareness Training Differs From Its Competitors
Awards
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Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
Silver
$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(1034)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.5Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.8Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(126-150 of 642)Companies can't remove reviews or game the system. Here's why
July 25, 2023
A great product for educating your users!
We run monthly phishing campaigns for our end users, with training included. Typical training includes videos as well as training based on the number of times that fail. We see a lot of spam emails come through since we deal with vendors from all sorts of countries. Dialing in our phishing campaigns to fit our use case is why we went with KnowBe4.
- Training Videos.
- Custom Templates.
- Macro Enabled campaigns.
- Integration with email filters such as Mimecast.
July 25, 2023
KnowBe4 Security Awareness Training is great.
Score 10 out of 10
Vetted Review
Verified User
We complete our compliance to offer Security Training. We use KnowBe4 Security Awareness Training for general cyber awareness training and insider threat training for our employees. We run several phishing campaigns throughout the year. We have seen an increase in user awareness, especially with phishing emails, not only in the training but also from real phishing emails.
- High quality video training
- Allow us to add our own video training and documents like policies
- Customer support is very good
- For what we use, they are always improving and do things well.
- They are always innovating new products.
- They are always listen to customer needs for improvements.
It's used by all employees in the organization to better understand online risks and be aware of steps to take in various situations. We deal with large amounts of data and numerous vendors and it teaches all employees how to protect that data and to be alert when a situation arises online
- Videos
- Simple explanations of the risks
- Guides you through how to handle the situations and risks
- Could address more about GDPR as it's becoming more common
- Could provide more examples of phishing scams because they are evolving all the time
- Branch out and include more examples of other security threats
July 25, 2023
Training made easy
We have been using KnowBe4 for our phishing campaigns on a periodic basis with phishing education. We will be using the social engineering campaigns for all associates starting this year in collaboration with our compliance department. Also thinking of using KnowBe4 for all of our compliance-related training if we can find the correct modules.
- Super easy to use for an administrator.
- Built-in ability to remind users to take training
- New templates are always being added for phishing campaigns
- Some functionality requires newer version of Office.
- Number of training modules is overwhelming.
July 25, 2023
Knowbe4 does what it says it helps employees know before they click on something they shouldn't.
In our environment, KnowBe4 is used to heighten awareness of phishing and spearphishing attempts as well as test our user base with phishing emails. We use this to train and retrain our employees to recognize the common tells in a phishing email and what they should do rather than click on a link. During a campaign, if someone clicks on one of the links, they are immediately made aware of their mistake and asked to take a quick microlesson to reinforce why the email was a phishing email.
- Identify individuals that may need more training.
- Encourage users to utilize the "fishhook" to help get clarity if they are unsure of an email.
- Give our users comfort knowing that they can identify phishing emails and protect the company from threats.
- Campaigns can be a little daunting to setup.
- Some of the training is campy like the Hacker Christmas gift exchange.
- If you have mobile users they do not have a simple way to flag a potential phishing email like a laptop user can.
Every employee annually must go thru the training; it's a great tool for us! we have an annual process which employees must complete the training, and any new employee is prompted to complete the KnowBe4 training. KnowBe4 training exposes new and veteran employees to threats both external and internal.
- Security awareness for employees.
- Security training for new employees on company policies.
- Makes employees more vigilant to security issues.
- Exposes employees to both external and internal risks and how to mitigate
- Maybe a little more in depth training.
- Focus on cyber security threats.
- Additional employee engagement.
July 25, 2023
KnowBe4 Review March 2022
We use KnowBe4 with the simulated emails, training, and most recently the addition of the PhishER function. It has for sure helped our staff be more mindful of the emails they receive. With the way, cybersecurity is today having that line of defense in our users is a top priority. Having the simulated tests sent out on a schedule that is completely random is very helpful. I do not have to sit in the console and manually pick or create emails all the time. Being able to train them on what to look for in terms of phishing, training on how to be secure with working from home, and all the other training modules are very helpful. Finally, add in the PhishER piece with the Phish Alert button. This way a user can click a suspicious email, the phishing alert, then put it into a place where IT can investigate it with PhishER. Love every bit of it!
- Simulated Email Tests
- Quick Phishing training modules
- Customer support is very quick and responsive
- Easy to use
- Can set it up and not have to micromanage
- Seeing what users activated the PhishAlert button would be handy
July 25, 2023
KnowBe4 training review
Phish awareness campaigns for the organization to improve user awareness of security issues. This automates the training process and identifies users that fall short in their awareness of security risks, and provides user-friendly training that is also effective. Training is adding good value for our users and their security awareness.
- Good training modules
- Good Phishing simulations
- Good statistics on the results of the phishing tests
- user friendly training
- configuration of campaigns could be improved by allowing for more detailed configuration
- More training simulation variety
- make applications compatible with more platforms
We use KnowBe4 Security Awareness Training to provide cybersecurity training to every employee 4 times per year. We also use it to do monthly phishing tests (emails) to every employee. We believe these satisfy questions we sometimes see on cyber liability insurance and IT audit questionnaires and therefore help us to comply with various standards or other requirements.
- self-paced security training for every employee
- Phishing emails
- overall organizational score based on results of these activities
- easy administration
- I am not aware of a mobile app, and many people would probably use it if there were one (or if I knew about it and could tell them)
- Sometimes the videos try to be "cute" and perhaps that works for some, but I don't find it to be my preference. I suppose having that option is fine... and the admin just doesn't have to include in the "menu" for their employees.
July 25, 2023
Invest in KnowBe4 Security Awareness Training
We are required by our clients to provide ongoing cybersecurity training to our employees and vendors.
- phishing
- social engineering
- email spoofing
- password security
- provide more content with all subscription levels
We use KnowBe4 Security Awareness as our mandatory annual, organization wide security training. Our staff (users) don't have much tech savviness and it's hard to find a training that is both thorough (in quality and scope) and entertaining so that people don't just click through it to comply with the policy.
- Entertaining and interactive
- Large variety of information security topics
- Role based training modules with the Level 3 tier
- ADA accessibility (usability) is not 100% on some of their flagship products
We use KB4 for security awareness training throughout the entire organization. We test users monthly, along with using one of the awareness training modules as our annual training for all users. We use their monthly newsletter - Security Awareness News as a monthly newsletter to share with our users.
- Offers a "lot" of templates for training emails.
- Offers a "lot" of training aids - media, newsletters, etc.
- Excellent customer support.
- Integration with Google Workspace Enterprise.
- Maybe some better reporting features.
July 25, 2023
KnowBe4 rocks your security program!
We use the security awareness training module to provide consistent training across the organization to meet our compliance requirements for our security plan. It's being used to help avoid potential problems by making our users keenly aware of the dangers that can affect our organization through phishing and other email scams.
- You can track each user or group's compliance so you know if everyone has been trained or not.
- The software offers a customized setup for each campaign including custom email notifications.
- The library offers a wide range of videos that cover many current topics of interest.
- User management can be difficult to maintain.
- Phishing campaigns can be thwarted by Gmail's internal security features.
- My users appreciate the training videos with some user interaction so more of those would be nice.
July 25, 2023
KnowBe4 - Be Aware, Be Secure!
KnowBe4 is mainly being used for Assigning AUP and awareness training for new onboarded users. The Phishing tool is also heavily used for reporting suspected spam emails. We have been using KnowBe4 for monitoring awareness among users through various multi-lingual campaigns and for different regions. This tool has been great in monitoring user behaviors.
- This tool helps in building multi-layer security not just by tools but also through training employees.
- This tool has various language support for awareness trainings.
- KnowBe4 is not just a training tool but also helps in keeping employees motivated through a vast collection of videos.
- Reporting of Non Compliance through aggregated reports is not easy to set up.
- Integrating with SOAR tools can be a functionality.
- Option to auto-monitor SPAM email and action/quarantine them may be another functionality to be added.
July 25, 2023
A "must have" system for security
We utilize the training as part of our staff onboarding and then utilize the phishing module to send test messages to keep users engaged and aware of the security issues. We also utilize a weekly educational email to educate staff.
- Ease of use
- Comprehensive solution
- Effective training
- More robust policy management
- Engagement/integration into MS Teams
We currently use KnowBe4 for Security Awareness training of all employees on a regular basis. We also use their various print materials around the office as reminders. We use the phish simulation testing to help gauge the learning of our employees and help define follow-up testing when needed. The phish-alert button for Outlook has been a strong tool for employees to report suspicious emails for our review.
- Strong choice of training materials.
- Excellent phishing test campaigns.
- Easy to use phish reporting capabilities.
- Their phishing campaign would benefit from the ability to save progress when creating the campaign, should you find the need to make changes in Group membership, prior to deployment.
- Their phish-RIP system, while powerful, is not easy to learn, and could be enhanced with more automated features.
July 25, 2023
A great platform for education for the non-techy
Day after day, like most of us are, we are bombarded by phishing threats. Most of these our users catch, however there are the occasional ones that even I have to do a double take on. The attacks are getting more sophisticated, and therefore our alert levels must rise. KnowBe4's training allows me to focus on security and not on training the users. I can easily get a list of users that clicked on a phishing test link and then send them some supplemental training so that it doesn't happen again (or at least as often). An organization's security is only as good as its weakest link and KnowBe4 helps me harden the chain.
- Easy to understand.
- Easy to send to users.
- Instant feedback when training is completed.
- Make them more fun.
- More variety.
- A few designed for very low-tech skilled workers.
KnowBe4 Security Awareness Training has been a major benefit in helping all our users be more aware of the dangers of phishing emails. While we, of course, continue to experience ups and downs with people successfully passing phishing simulations, our overall security posture has dramatically improved throughout the years of using KnowBe4. We recently introduced it to our international staff, leveraging the multi-lingual capabilities of KnowBe4's training.
- Better educated staff, in the context of security.
- The Inside Man series has generated a lot of excitement and attention on security awareness.
- Incorporating quizzes into the video content is a great way to help ensure users are really paying attention.
- Our global presence has presented some challenges in managing the content across multiple countries - creating some improved structure around that would be helpful.
July 25, 2023
Great phishing and training platform
This product makes training and testing our users easy. The automation and content works well and the phishing tests have helped keeper our company sharp and detecting real attacks. The reporting is helpful in reporting the progress of educating to our stakeholders. Having clear progress really shows the importance of the tool.
- Training content
- Phishing content
- Automation
- Updating content
- Better O356 integration
- Better user management
July 25, 2023
I KnowBe4 - Will you?
We use them for training videos and phishing tests. We hope to help people think before they click and slow down and really read before they click on anything or take any actions. We also hope to use the data to inform managers and upper management how important it is to think before you click. We send all new employees some new hire training and quarterly training for everyone. We also send out at least 2 phishing attempts per month. We send anyone who fails phishing tests to additional training with the understanding that after 4-5 failures, HR involvement will take place with possible termination.
- Providing tools for the user to use on a real life basis
- Provides real time feedback on who needs support or additional training.
- Allows the user to check status of training and phishing tests
- Allows managers the ability to check on status of employees.
- Admin tools are clunky and not always clear on how to use or how it works
- I would like to see the auto archiving which happens when an error occurs, email or notify the admin.
- I would like to have a better understanding of how smart groups can be better utilized.
- AIDA optional learning would not select pre selected (or future use) trainings but would allow past used trainings.
July 25, 2023
KnowBe4-Security Awareness for Everyone!
KnowBe4 is used by the entire company. We use it to promote security awareness, for regular phishing campaigns and for training modules.
- Very configurable phishing campaigns.
- Good security/training modules.
- Integration with AD/O365.
- Reports could be better.
- I wish the phishing campaign could be just a little more flexible on scheduling.
July 24, 2023
KnowBe4 Helps Your Users Be more Vigilant
We currently use KnowBe4 for Cybersecurity Awareness Training and end-user Phishing reporting. KnowBe4 allows us to scale education and keep track of our cybersecurity posture.
- Training
- Posture Metrics
- Categorizing suspicious emails (learning) in the Phish reporting system
July 24, 2023
World Leader in Security Awareness Training
Our employees tend not to be able to recognize phishing e-mails, that is, they often cannot tell the difference between phishing and real e-mail. We use KnowBe4 for phishing simulations, awareness training and reporting of phishing messages using a button in Microsoft Outlook. Training employees is not a project but a returning activity and this is where KnowBe4 shines.
- Create real-looking phishing e-mails with easy to use templates
- Track user progress and offer related modules
- Automatically add a user to a training module if they fail a phishing test
- Don't send phishing simulations to employees that are on (sick) leave
- Integrate PhishER SSO timeout with the main KnowBe4 SSO settings
- Offer localized training modules more quickly, we often need to wait for the translation
Currently utilizing KnowBe4 Security Awareness Training to send bi-weekly phishing test emails to employees, and to provide quarterly information security training to our entire organization.
- Phishing tests that utilize real world examples, customizable and adaptable
- Security awareness courses, videos, quizzes and tips
- Excellent customer service with a dedicated account representative who consults with us quarterly
- Security culture assessments to determine how our team pervceives security in our organization
- Library has so many options it can be overwhelming. Appreciate the assistance from our account representative in navigating available courses to add to our campaigns.
July 21, 2023
KnowBe4, best in their field
Score 10 out of 10
Vetted Review
Verified User
We use KnowBe4 for annual and new hire cybersecurity training and phishing simulation.
- Phish simulation training
- Cybersecurity training
- More phishing examples