Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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Takes the worry out of HR!
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Popular Features
- Update personal information (367)8.282%
- Direct deposit files (359)8.080%
- Pay calculation (359)7.979%
- View and generate pay and benefit information (364)7.878%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.3Employee demographic data(324) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(310) Ratings
Employment history is the ability to track previous positions held.
- 7Job profiles and administration(311) Ratings
Job profiles and descriptions can be created and edited.
- 6.6Workflow for transfers, promotions, pay raises, etc.(312) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.9Organizational charting(234) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.9Organization and location management(270) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.8Compliance data (COBRA, OSHA, etc.)(256) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.9Pay calculation(359) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.6Benefit plan administration(307) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8Direct deposit files(359) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 7.1Salary revision and increment management(294) Ratings
Salary revision is the ability to modify individual employee pay.
- 7Reimbursement management(199) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.4Approval workflow(311) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(311) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(258) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(364) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.2Update personal information(367) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.6View company policy documentation(326) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.4Employee recognition(177) Ratings
thank a team member
- 7.7View job history(291) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.4Report builder(312) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.5Pre-built reports(309) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(310) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 6.7Manager tracking tools(268) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(168) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.4Performance tracking(177) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 6.8Performance plans(209) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6.7Performance improvement plans(198) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 6.7Review status tracking(202) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.1Review reminders(209) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.3Multiple review frequency(187) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(195) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.2Company Website Posting(192) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(154) Ratings
Software provides ability to publish postings to social media sites
- 6.9Job Search Site Posting(178) Ratings
Software provides ability to publish postings to top job search sites
- 6.2Duplicate Candidate Prevention(165) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(201) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.1Notifications and Alerts(204) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(683)Attribute Ratings
- 8.3Likelihood to Renew20 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 8.4Usability23 ratings
- 9Support Rating51 ratings
- 7.3Online Training1 rating
- 6.4In-Person Training1 rating
- 7.8Implementation Rating6 ratings
- 5.5Configurability1 rating
- 5.5Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.3Vendor pre-sale2 ratings
- 4.9Vendor post-sale2 ratings
Reviews
(151-175 of 390)- Enables electronic personnel files
- Automates discipline
- Administers clock in procedures
- Paycom does not provide customers with any access to upper management so issues can not be escalated when needed.
- Paycom's first response to all of our requests is 'no.'
- We have requested fixes to issues four years ago that still aren't resolved. For example, the system only knows Central Time so if you are located in another time zone all of your transactions are stamped in Central Time.
- Paycom is a better option for small companies with small payrolls. ACH is not an option for large payrolls and they will not change this for large, investment-grade organizations.
- There is no way to run a headcount report with an 'as of' date.
- The front line team to assist customers changes a lot and often is hard to reach.
- Paycom will not permit automated background checks unless you use their background check solution.
- Paycom normally will not integrate with other providers of systems that companies use.
Paycom Review
- Applicant Tracking
- Onboarding
- Notifications
- Better implementation
- Customer service is hit or miss
- Hard to navigate some of the customizations
- Expected customizations are not in the system
Paycom - the system I measure all others up against!
- PAF - Personnel Action Forms, makes changes easier, faster, electronic, and through routing and approval, are life and driven by the effective date
- Online benefit enrollment - the easiest process I have ever seen
- BETI - the new functionality that allows employees to review and approve their paychecks prior to posting payroll - catches errors before payroll is finalized, and helps employees have a better understanding in acknowledging the accuracy of their pay.
- On-line Self On-boarding. Saves our team time and improves accuracy!
- Applicant tracking - from posting the job to the offer and hire - keeps track of candidates through the entire process - all in one system!
- Payroll has never been so easy! BETI has cut down my processing time by more than half!
- Excellent App! Our employees and managers LOVE it! They can approve things with ease right from their phones.
- Ability to customize (add fields) to some of the canned reports
- The minor issue of setting up payroll processing schedules - if you have different deductions based on the payroll within the month - some additional ability to set it up and forget it... it does require some additional monitoring
- The manual check process is easy - but it would be helpful if the printed check included the routing numbers and account numbers coded at the bottom - we have had to do some editing to print the checks to match our check stock - apparently that is not a current option for them.
Paycom Fails
- Time and Attendance
- Employee Self Service
- Customer Service
- Talent Acquisition
- Security Administration
- Tax Compliance and Timeliness
- Onboarding Experience
- Benefit Administration
- Scheduling
Using the Paycom app gives me direct access to important payroll information in a user friendly and informative app
- Keep up with time off requests
- Easy to access paycheck information
- Paycom responds to and addresses any issues within our organization
- Easy access to important payroll documents
- I cannot think of anything at this time
Paycom - feature set good but tweaks need for ease of use.
- Time Management.
- Information & Documents.
- Checklists, Performance management.
- Company Information.
- Bulk approval of time off requests.
- Bulk approval of performance goals using a drop-down and comment section.
- Bulk approval of development goals.
User friendly, intuitive, and a time saver!
- Expense management.
- Payroll.
- Time management.
- Org chart only allows for one owner (instead of two).
- Does not integrate with our 401k provider.
Paycom Usage
- Reporting
- Payroll
- Handles tax filings
- Scheduling
- Applicant tracking
Superior Payroll Service
- Payroll
- Benefits
- Reporting
- Functionality
- Time & Attendance Data
- Real Time PTO Accruals
- Scheduling
Empower Your Users
- Check Approval
- Action-based emails (PTO approvals with a click)
- Self-service account management
- Would like to learn more how to leverage Paycom University
Paycom is a great partner
- Payroll
- Time management
- Employee communication
- Better integration with third party software
Paycom review
- It's handy to have our important documents stored in one place digitally.
- It stores company information and records.
- The initial setup is a bit overwhelming/confusing to a lot of part-time employees.
- I'm logged out of the app often.
THE BEST HR SOFTWARE
- single sign on
- seamless
- trustworthy
- safe
- integration with automation
One Stop Shop Platform for All HR/Admin Needs
- Full suite of services and products
- Admin and employee friendly to use
- Clean and simple platform to use
- User access and permission profiles. Kinda straight-forward, but not easy to set up or fully understand.
- I have full admin access and Expense Management module is not easy to use
Thrilled with Paycom
- Extremely knowledgeable and prompt customer service.
- Great time and attendance solutions for complicated policies.
- Intuitive and easy-to-use system for both employees and supervisors.
- PTO cannot auto-reduce for hourly staff if it makes them exceed 40 hours per week.
- Carrier feeds not complete by go-live date (mostly in part due to unresponsive carriers).
Paycom is perfect for HR Professionals
- Batch Edit
- Employee Menu
- Advanced Report Writer
- User Access and Security
- The placement of the Notification Center is very easy to miss
- It would be beneficial if there were print outs for how to execute specific functions
Paycom, the only payroll and Human Resources app that you need.
- Attendance
- Payroll
- Hiring
- Reports
- Talent management
- Flexible documents
- Contracts making
- Easier reports
- Document distribution
Highly Recommend Paycom for your Payroll Processes.
- Intuitive software.
- Excellent competent customer service.
- Priced competitively.
- Honestly I can't think of anything that they can improve on.
- Web and app interface well and provide a reasonable user experience for employees, regardless of their tech comfort level.
- Advanced Report Writer helps me pull the exact information that I need rather than trying to filter down a canned report.
- I don't know the solution, but I know that we've struggled with the competency of our support specialists. They are nice and try to be helpful but have consistently lacked some of the advanced knowledge we need. Both times, we've had to revert to our higher-up exec, Ashley Morgan, to solve problems. Both our recent young man and a young woman were trying to read the manual to learn as they taught us. Their exposure and onboarding need to be more extensive before they are assigned a client, in order to set them up for success and provide a better client experience.
Worth it
- Take care of their customers.
- Communication.
- Ease of use.
- Innovative products.
- Roll out of changing processes.
review
- user friendly systems for managers
- easy to navigate once you know what you are doing.
- user friendly apps for employees
- giving more information when there are updates in the system. more communication.
- tax being client-facing. we have many things that are pending tax and with us unable to connect with the tax team we are in an endless battle with the IRS with no answers.
- being able to use our specialist as needed. we are never able to connect with her because she is always on other lines with other clients. it would be nice to be able to work with the specialist who knows our setup best.
Paycom is one of the Top-notch advance HR software.
- It's time and labor Management is a very important feature.
- Labor allocation is another useful feature of Paycom
- In the case of our employee's expense management, Paycom is so much suitable and flexible for us.
- Its COBRA administration does very much suited for [enhancing the HR] management system.
- It's a genuine and very much potential software of so many useful rooms for it’s users.
- All is good about this software.
- But may be the system should more robust and comprehensive.
Paycom is not for everyone
- Processing payroll is a simple process[.]
- Employees easily access the app[.]
- Employees can update their own information in the app[.]
- Customer service [in my experience] is lacking in timing and efficiency[.]
- Tax reporting - we had many issues that took the better part of a year to get resolved[.]
- Vacation accruals were not accurate[.]
MH
- Very good at walking you through the system to help resolve any problems you are encountering or don't know how to do.
- Great at informing you of new features and always updating the Paycom system with all the new state requirements that come out.
- Great customer service.
- System is very user friendly
- [With] the documents and management feature, I wish there was an option to upload a document directly to an employee's profile versus having to create a document type first.
I love Paycom
- Managing time off
- Viewing old pay stubs
- Looking at what I need to do and submit
- It shows days off as hours instead of days.