Efficient and Easy to Use!
I use Slack in a sales organization. We use it for team collaboration, operations management, direct messaging and for company wide …
Starting at $0 per month per user
View PricingOverview
What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (405)9.696%
- Mobile Access (382)9.292%
- Discussions (392)9.292%
- Notifications (401)8.989%
Reviewer Pros & Cons
- Setting up quick meetings via huddle is the favorite feature. It instantly opens door for quick and ad-hoc communications very well and is a pretty us...
- Searching also becomes a bit challenging, it would be good if there's a date range filter to check the messages from a specific date range as often ti...
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.6.
The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(8209)Attribute Ratings
Reviews
(51-75 of 405)Companies can't remove reviews or game the system. Here's why
November 13, 2023
Slack Review
I use Slack in two different organizations I work in. We use it for Core Team communications and then sub-groups for other areas of the business. The core problems Slack addresses is having an instant communication channel to share information and company updates. Being able to share and process information in a central hub offers a lot more efficiencies compared to using email.
- Sharing Information
- Sharing Documentation (like attachments)
- Providing instant alerts for new messages
- Sending DMs to team members
- Seach filters for finding old information
- Finding unread alerts can be tricky
- Seperation of posts
- Confusion on features of free / paid plans
November 13, 2023
no more slacking with Slack
- integrations
- notifications management
- user friendly
- better gifs integration
November 09, 2023
Powerful team collaboration and communication tool.
We have been using Slack in our organization from past three years and it is indeed a great team collaboration and communication tool. While the world was in pandamic times and people were working from home, many organizations faced the issue for smooth communication with clients and teams. However, for us Slack helped in:
1. Real-time Communication: It provided a real-time messaging platform, allowing team members to communicate instantly, reducing delays in information sharing.
2. Remote Work Support: Slack is well-suited for remote work, It enabled our team members to connect from anywhere, which was especially important in that time's distributed work environments and even today's as well.
3. Channel-based Organization: We used the channels to organize conversations related to important projects, which helped to keep discussions and information structured and easily searchable.
4. Integration Capabilities: Slack offers a wide range of integrations with other tools and services, streamlining workflows and centralizing information. We integrated our slack with Google calendars, Trello and other project management tools which helped our client services team with more informed and structured projects management.
5. Privacy and Security: It provides tools for securing communication and data, helping organizations like ours meet their privacy and compliance requirements.
1. Real-time Communication: It provided a real-time messaging platform, allowing team members to communicate instantly, reducing delays in information sharing.
2. Remote Work Support: Slack is well-suited for remote work, It enabled our team members to connect from anywhere, which was especially important in that time's distributed work environments and even today's as well.
3. Channel-based Organization: We used the channels to organize conversations related to important projects, which helped to keep discussions and information structured and easily searchable.
4. Integration Capabilities: Slack offers a wide range of integrations with other tools and services, streamlining workflows and centralizing information. We integrated our slack with Google calendars, Trello and other project management tools which helped our client services team with more informed and structured projects management.
5. Privacy and Security: It provides tools for securing communication and data, helping organizations like ours meet their privacy and compliance requirements.
- Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
- Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
- Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
- SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
- While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
- Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
- Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
- Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
November 03, 2023
How Slack helped grow our ARR!
My product is an announcement app for Product Updates & Software Updates. Users can create their own widgets and changelog to publish posts and announcements. We also have a feature request, roadmap and NPS tool.
We use our product to align with different departments, create technical support tickets, and work on them with our technical team via using Threads, and integrated Slack with many different applications to streamline our product design process.
We use our product to align with different departments, create technical support tickets, and work on them with our technical team via using Threads, and integrated Slack with many different applications to streamline our product design process.
- Direct Communication
- Creating threads to align with different products
- Integration with other applications with helps with organization and planning
- Using Canvas in channels can be improved and highligted.
- Wish we could add message templates. For example, when creating a bug report, I always have to rewrite the template (or copy it from a notepad)
November 01, 2023
Slack communication
Score 9 out of 10
Vetted Review
Verified User
It's the quickest, fastest way to communicate with peers, external stakeholders. It also provides ample features namely audio, video calls, meetings, screen sharing, so on and so forth, with great accuracy.
- Super fast
- Accurate
- Ease of communication
- Clarity in audio
- Offline calls
- Pin the history for messages
October 26, 2023
Flawless - No notes. We love Slack the Most!
Slack is just superior. Better emojis. Better UI. Better integrations. It's always a green flag when you go through onboarding and find out that you work at a Slack company.
- Custom Emojis
- Integrations
- Organization
- Too Many Activity Notifications
- Channel organization
- Text edits within messages
October 19, 2023
Great Collaboration product
- Team collaboration
- File Sharing
- Thread conversations
- Video and group calls
- Quick navigation between recents chats
- Team collaboration
- Group Calls
- Content and File Sharing
- DMs
- UX - In my opinion, latest updated introduced horrible UX changes - There are currently 3 floating screens when you're in a huddle - In my opinion, this is just a nightmare to navigate and share a screen with a colleague, especially on a laptop screen. Also they moved the huddle button to top right corner which is just less intuitive in my opinion.
- Channels and conversation threading - Overall a great idea, however I believe it lacks in execution. I've found it's really easy to miss out and hard to find these threads, search works.
- Sharing screen and sharing content in while in huddle is always cumbersome in my opinion - I less like to share content on the huddle itself as I believe it's difficult to find afterwards and everyone just misses it. I always share on main Slack chat, however it requires addition screen navigation as now there are 3 active Slack sessions which is so confusing and cumbersome in my opinion. I my experience, everyone I've talked with in the organization just didn't understand what's going on there and why it got so messy and over-complicated
October 16, 2023
Efficiency and Connectivity: A User's Perspective
Score 8 out of 10
Vetted Review
Verified User
Slack is used to communicate with our team in the organization, voice & video calls (Huddle) are also supported by the slack which is very helpful in case of connecting with someone remotely. We can share multiple types of files through slack & can integrate with many 3rd party apps and services.
- Audio & Video calls
- File sharing
- Direct messages
- Communicating through Channels
- Slack does not show whether the members of the channel or DM have seen the message or not.
- It uses simple Mobile emojis unlike Skype
- Integration is available but not easy
October 10, 2023
An instant messaging service that offers so much more
As we are a global company, we use it to collaborate across many time zones when we aren't able to actually meet. It is most useful when we need to communicate with APAC, Europe and the America's at the same time as usually one of us will be offline at least. As we mostly work from home these days, it is also essential for just day to day communication when a Zoom meeting isn't really needed.
- Private groups specific to a task or sub-set of people.
- Integrates with other apps like Google calendars etc.
- Understands that people aren't available all the time and has tools that help people stay offline when they mean to be offline.
- The requirement to sign back in periodically always happens at a very inconvenient time.
- Threads can be difficult to follow as notifications could be better about new replies to certain thread.
October 10, 2023
Love Slack
We use Slack to update employees on changes made to products we use, as well as notify any problems that may be occurring tech wise. We also use Slack to communicate with peers one on one or to communicate within teams or even company wide. In addition, we also have Slack channels such as User Testimonials, where we can submit a form within Slack, which I feel is a great feature within the product.
- Organization
- Simplicity
- Ability to create forms within channels
- Ability to personalize, i.e. change colors
- Easier way to search within Slack, in channel and Slack wide
- Easier way to write notes for self rather than just Slack oneself
October 07, 2023
Make communications easier and integral regardless of the size of your team and project
We use it not only as a team chat for private and group communication, but also have coordination channels for short, middle and long term projects.
It has also helped us integrate the same dynamics with other companies that use Slack as well, making communication seamless across companies under a single platform.
It has also helped us integrate the same dynamics with other companies that use Slack as well, making communication seamless across companies under a single platform.
- Manage private and team communication
- Provide easy to use follow up tools like reminders or bookmarks
- Allows to search chat history with several filters at the same time
- In my opinion, access to help and troubleshooting is quite inconvenient
- I've found contacts section rearranges based on historical interactions without presets to change it based on other criteria
- In my experience, sometimes notifications of read messages does not go away (mobile)
September 28, 2023
Slack is great for communication in companies
I use Slack every day to communicate with the team members, we use channels, and personal chats to communicate using Slack.
- Communication
- Integration
- Channels
- Notifications
August 25, 2023
Complete and easy-to-use business conversation platform
Slack at my company is the main communication platform. Since 2019's pandemic, Slack has been essential on the home office format because is easy to use and has a lot of functionalities that help me communicate with my colleagues on my daily work routine. All the squad message groups, simple video calls and group messaging happens on Slack.
- Messaging
- Group Messages
- Audio and Video meetings
- Sharing documents and archives
- More functionalities on video calls
- Advanced text formatting
- Better archives and documents management
August 24, 2023
Slack is an Absolute MUST for Teams
We use Slack for internal communications, to keep track of outgoing email campaigns (internally), but also as a log for the various automations we have set up (product out-of-stock notifications, new customer support tickets, etc.). We also use Slack as a command prompt to trigger some automations in a third-party app.
- Team communication
- Task reminders
- Keeping various logs in dedicated channels
- More direct integrations with third-party apps so that we don't have to use a third party to connect Slack to them
- More advanced integrations (namely more triggers)
- Option to broadcast user status change to other team members
August 21, 2023
Ain’t nobody allowed to slack when it comes to Slack!
- Team management
- Integration with Outlook, monday.com, 15Five
- Alerts necessary stakeholders when certain business processes take place
Acts as the main source of internal communication reducing emails.
Increased visibility to schedules across teams.
Allows for consistent communication across multiple verticals.
- Integrations with other apps.
- Ability to focus communication to certain stakeholders while maintaining visibility to others.
- Forwarding of important messages to other stakeholders!
- Searching within multiple slack channels can sometimes be difficult. Pinning is helpful, but sometimes hard to follow.
- Is there an option to work on documentation together - that would be nice!
- Channel management sometimes is overwhelming a tough
August 20, 2023
The Best Software to Keep Remote Teams Connected
We are heavy users of Slack! It's a great way to connect easily and really fast with anyone. It's our preferred way of communication over email, 100%!
- Connect
- Set up meetings
- Set up teams for specific projects
- Make announcements
- Some issues with notifications
- Sometimes, it's easy to miss messages
August 20, 2023
Easiest Way to Keep Your Team in Touch
Since we all work remotely, we use Slack as a form of instant communication throughout the day. We are able to communicate with whoever we need to quickly, without having to wait for an email response. Our use of Slack has even evolved to having meetings over a Slack Huddle instead of Zoom or Google Meet.
- Provides a meeting platform
- Provides quick communication
- Provides group channels where entire departments can communicate
- I don't have any complaints with Slack.
August 17, 2023
Slack Review
We use Slack as a secure platform for to communicate with short massages, pics attachments etc. It majorly solves the time and formalities of typing an Email and communicate and get a response at real time basis
- Real time connection with team members within the organization
- even be used to schedule the messages
- Platform can be used to integrate other tools such as Trooper and use it to gather information with set reminders
- Need Simplified way of integration and removals of the third party tools
- Huddle call should allow on spot addition of members, currently if you have to add a person who is not in group then first you have to create a group and then make the huddle call.
- Deletion of inactive members should be allowed as currently only deactivation is allowed
August 17, 2023
A Collaborative Hub for Team Communication
I have been using Slack for the last 3 years on a project in which I am a freelancer. The company I collaborate with uses this software to manage communication between teams. We have some workspaces between different teams based on organizational division (i.e., marketing, design). Most written communication between team members is done inside Slack.
- Text Communication
- Audio calls
- Knowledge organization
- Audio calls (huddles) never seemed to work very well
- Free plan should keep more than 90 days message history
- Threads and channels organization is not very intuitive for beginners
August 09, 2023
Slack - A Great Productivity Management Tool
We use Slack as an internal-team productivity management tool. It allows us to create groups on various topics of interest and write, comment stuff on them. We use it to discuss our design, deployments and more. We can also create threads with topics as well and it allows one-to-messaging.
- Add multiple company domains and seamlessly switch between them
- Thread Management in topics
- Inter Team Communication
- Mobile App
- The topics or channel listing can be like Whatsapp
- Automation of tasks, reminders, calendars
August 07, 2023
Revolutionize Your Team Collaboration with Slack
Slack is widely used in our company for instant communication, huddles and direct communication to specific groups through Slack channels. Using slack improves the communication with the team and helps us to be up-to-date with all relevant information for our business. Furthermore, Slack helps us to quickly resolve doubts or questions we have from different projects, as we can quickly reach out to anyone in the company and if things aren't clear enough, we can always hop in a quick huddle to clarify any questions.
- Fast, stable and easy huddles
- Channels are created easily, and it's simple to communicate to a broader team
- You can acknowledge any message by reacting to it using emojis.
- It is really easy to add new users
- You can sort all your messages so you don't miss any important communication
- You can add applications to create an 'all in one' environment
- It would be good to get sent notifications
- Options to delete messages should be available always
- Message forward to email
July 24, 2023
Encourages Collaboration and Community
I work at a university and our department uses Slack to decrease the number of emails in our inboxes. We use it to post work status updates, share news stories relevant to our work, connect with colleagues (both on-campus and remote employees), encourage collaboration, and more. If there's something that is meant to be a quick opportunity for discussion and collaboration, it goes on Slack. Otherwise, larger projects or messages that require more consideration, still go through email.
- Encourages collaboration
- Organizes discussions into customizable channels
- Provides a robust private messaging tool
- There could be more app integrations available, and an easier way to connect the apps that are available.
- A better way to flag messages and come back to them later would be helpful.
- I'd love an easier way to mute certain types of messages within a channel.
July 19, 2023
Easy and Powerful Communication Tool
We are making all in-business communications with Slack. We have team chat groups, also we are voting for an event, sharing news about company for any kind of new activity, development or what else. Also, we are using huddle for in-corporate meetings. It is very successful tool for communication.
- Huddle meetings
- Thread for messages
- Voting
- Participant capacity
- Calling out-of-company people and make meeting with them
July 19, 2023
Have you tried Slack? No, not slacking-off or the slacks you wear to work. Slack! Your new communication tool!
We use Slack to communicate internally with our team, which is very helpful for our remote employees who we would not be in such close contact with if we didn't have Slack. It ties to our calendars so we can see who is in a meeting or not, which is also helpful!
- I like that it has icons so you can quickly know who's busy (in a meeting) or working from home just by looking at the emoji.
- It also has a feature to integrate gifs into the workspace which I think adds a fun way to communicate with others!
- Lastly, its ease of use is great! It's very easy to learn and integrate into our everyday use at the office.
- I do wish Slack made it easier to see your DM's. They added a feature that moves them around based on who is active, but if you're trying to find a thread with a teammate who isn't active on Slack at that moment, it's a lot harder to find.
- I also think they could integrate with AI more and have apps for AI.
- Lastly, it would be awesome if it would tell you when a coworker was last active. It would be nice to keep track of when people are logging off.
July 18, 2023
The tool to go for everyday chatting in business
communication
in development teams
- Individual communication throughout team members
- Group chats to inform the entire team
- Automated channels where system updates are posted
- Provide also video support
- none (happy user)
- none (happy user)