Best ATS I have used!
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
Starting at $0 per month
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What is SmartRecruiters?
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
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How SmartRecruiters Differs From Its Competitors
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Popular Features
- Applicant Tracking (126)9.393%
- Notifications and Alerts (119)9.393%
- Candidate Search (122)8.484%
- Resume Management (119)7.878%
Reviewer Pros & Cons
Pricing
Corporate
Varies, per FTE
Cloud
Billed annually
Global
Varies, per FTE
Cloud
Billed annually
SmartStart
Free
Cloud
up to 10 active job postings
Entry-level set up fee?
- $1,000 Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SmartRecruiters?
SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.
SmartRecruiters Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
SmartRecruiters Screenshots
SmartRecruiters Video
SmartRecruiters Integrations
- LinkedIn Talent Hub
- Workday Human Capital Management
- DocuSign
- The Okta Identity Cloud
- SAP SuccessFactors Learning
- Job Boards
- Assessment Services
- Background Checks
- Video Interviewing
- Onboarding
- Reference Checks
- Right to Work (RtW) checks
- Conversational Hiring Experience
- Communication and Scheduling
- Interview Intelligence
- Workforce planning software
SmartRecruiters Competitors
- Oracle Fusion Cloud HCM
- Jobvite
- Greenhouse
- Lever
- Workday Human Capital Management
- iCIMS
- Avature
- Success Factors
SmartRecruiters Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | Afrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
SmartRecruiters Downloadables
- Guide to Evaluating the Business Value of a Talent Acquisition Platform
- Global Hiring Trends 2023 - How Talent Acquisition can Adapt and Thrive in 2023 and Beyond
- Xplor Technologies Fuels Consistent Growth with Data-Driven Recruiting
- How Frasers Hires at Scale in Retail
- 11 Ways to Save Money for the ATS Search
- Technology Checklist for Building a Strategic Talent Acquisition Function
- Future Proof Talent Acquisition Checklist
Frequently Asked Questions
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
SmartRecruiters starts at $0.
Reviewers rate Company Website Posting highest, with a score of 9.7.
The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
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Reviews and Ratings
(238)Attribute Ratings
Reviews
(1-25 of 63)Companies can't remove reviews or game the system. Here's why
December 07, 2023
SmartRecruiters an efficient ATS
We use SmartRecruiters to do all our recruitment up to onboarding. SmartRecruiters solved our problem with multicasting, delayed responses and application tracking. We use it with our different managers, all our regions and recruiters. This makes it possible to track applications in the pipeline. This allowed us to implement more processes.
- Multicast
- Delayed response
- User Management
- Personalized consultation of different tabs
- Viewing the CV
- Extensive but complex configuration
December 06, 2023
SmartRecruiters review
We use SmartRecruiters as our ATS for both US and Barcelona open requisitions. I would say our hiring needs are a bit volatile, and quite dormant in 2023 but we've been able to solely focus on this tool for our applicant tracking needs. I'd say something I'd like to be implemented within the system is to have it a bit more user friendly, and to have a support chat tool to answer any questions I have right at the moment. That would be super helpful.
- Compliance
- Centralize all applicants and historical data in one solution
- Templates, mass emails
- User friendly page
- I wish SmartRecruiters could let you reject an applicant from all open requisitions at once
March 30, 2023
Recruitment coordinators review
My team and I use SmartRecruiters to post jobs, communicate with potential candidates, schedule interviews, send offer letters, hire candidates in conjunction with Workday. Using SmartRecruiters allows us to track all actions related to the hiring process.
- Logs all activity on candidates and roles
- Offers support and advice on new products
- User-friendly
- Sometimes changes are made and they don't need to be made. Example: the scheduling page layout
March 28, 2023
Great ATS, can always be better as any software but User Voice is nice and our CSM is really helping !
SmartRecruiters is used worldwide by all recruiters and managers to follow recruitment process, it's also used for internal applications.
Allowing us to track properly the candidates paths and improving the overall candidate experience, it also allows us to keep an history and track the right KPIs.
Allowing us to track properly the candidates paths and improving the overall candidate experience, it also allows us to keep an history and track the right KPIs.
- Interview scheduling
- Provide detail data
- Easy posting
- More automation on some settings
- Fields for recruiters other than notes (with privacy access)
- Being able to build our own dashboards
March 24, 2023
Very happy with my SmartRecruiters experience!
SmartRecruiters is used by our stores and support services. It allows: the complete dematerialization of the recruitment process (everything is centralized in the same tool, and for people who are not in the recruitment business, SmartRecruiters makes it possible to guide and facilitate the process and collaborative work), saving time (thanks to job templates, email templates, integration with Microsoft Office 365, job boards...), optimizing our processes, and centralizing and securing data.
- Job advertising
- Candidate experience
- User assistance (best HelpVenter and support team ever!)
- Integration via API of Pole Emploi
- Sharing reports with groups (not individual users)
- Be able to give read access to settings sections for custom system roles
February 28, 2023
Reliable Applicant Tracking System
Score 5 out of 10
Vetted Review
Verified User
We use SmartRecruiters as our main Applicant Tracking System. We post all of our jobs through SmartRecruiters, Track Candidates through the entire process from identification to onboarding, schedule the interviews in the system and use it for candidate reach out. It is our primary platform for recruiting and talent management. It is super helpful because we can create templates for common messages like interview scheduling and even integrate SmartRecruiters with our Outlook Calendars so easier scheduling with multiple people and even invite candidates to do self scheduling. This platform is a one stop shop for everything recruiting related that we need.
- Job Advertising
- Candidate Tracking
- Candidate Communication
- Background Checks
- Interview Scheduling
- Onboarding
- Feedback tracking
- Resume viewing- does not always show
- Note Tracking
- Candidate Searching
- Candidate's Applicant fields do not follow the candidate when they are moved from job to job
February 21, 2023
Smart ATS
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to obtain job hire approvals and post job ads to our careers page and other integrated job boards such as TradeMe, LinkedIn and Seek. We also track external and internal applications, process applications through the hiring process (reviewing screening questions and CVs, phone screening, interviewing, submitting applicant comments and ratings, declining applications, and submitting job offers). Our SmartRecruiters is also integrated with DocuSign, allowing us to generate offer details inside SmartRecruiters, which can then flow through to DocuSign to generate contract paperwork. We utilise back-end reporting as well to track our hire and turnover statistics.
- Offer template customisations
- Being able to set up multiple different approval chains for jobs and offers
- Applicant tracking
- Settings page can be difficult to navigate & find what you're looking for
- Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
- The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
February 09, 2023
Love it
We utilize it heavily for full cycle recruiting. we also integrate assessments as well as references
- Outlook integration
- user functionality
- Autosaves summaries when you dont click submit
- I would like to see the reporting change a bit so that a recruiter's name stays with candidate's offer so we can track what recruiter hired who. (when you change the recruiter on the REQ it names that recruiter for all the hires and offers)
- Stronger LinkedIn integration
- I would like to see an option for noting a role can be remote but either in a single state or certain states
July 15, 2021
SmartRecruiters is easy to use
It is used by our HR department and hiring managers of the respective team. I have been using it for the past year and it is user friend for me as we can do tasks multiple ways. I do not find any issues; however, we have to train the hiring manager to use SmartRecruiters.
- User friendly
- Multiple ways to complete a task
- Easy to communicate
- Monthly/quarterly training
- Easy reporting tools
- Task reminders
I was facing various issues at my organization regarding recruitment, not able to centralize data of my team, my recruiters in one place. Then I switch to SmartRecruiters. It had made my life so easy and simple that now I can manage my team data in one place. I can get a report of my single individual member just in a click away. I also like about smart recruiters that it helps in managing and show data in a single view dashboard. It also helps recruiters to see their data in just one screen along with a pool of potential candidates in an organized manner.
- Tracking Candidate Data at one place
- Managing recruiters data in one Dashboard
- Can get single individual report at just one click
- Made recruitment easy using smart recruiters
- User Interface is very attractive and we can use it easily
- Not having feature of referral data, who has referred
- Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
- Major problem of this is that it does not support api in the free version
April 22, 2021
SmartReview of SmartRecruiters
We use SmartRecruiters company-wide. It is used by our recruitment team and hiring managers. We recently transitioned from another ATS with the hopes of better streamlining our hiring process. This includes posting jobs, booking interviews, candidate communication, etc.
- Easy to navigate, clean interface.
- Good communication with recruitment and hiring managers.
- Candidate rating system.
- Easy to book interviews with candidates and hiring managers
- Connection to Microsoft Teams
- Adding a functionality where it is possible to parse a resume via Outlook.
- When a candidate applies to more than one role and is hired to one role the rest of the applications should be eliminated so he/she doesn't remain available.
- Address input in the profile section.
- Sending job postings to other social media/job aggregators for free.
April 22, 2021
SmartRecruiters is an ATS Worth Investigating
We use SmartRecruiters company wide for internal and external hires. It allows all communication and documentation to be tracked in a single place, which makes reporting and processing simpler. Having a single platform with workflows and templates also assures consistency and quality control, not to mention enforcement of legal and compliance matters.
- Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
- Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
- Approvals - Approvals of job requisitions and offers could not be simpler.
- Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
- Reporting - There are several fields that are not easily reported on in SmartRecruiters. They have made some significant improvements, but there are still inaccessible fields in the reporting tool that would help me avoid using another service to build my reports.
- Posting Partners - SmartRecruiters has made recent changes in their contracts with high visibility platforms like LinkedIn and Indeed which may not fit with what I am trying to do or what I have done in the past.
- Offer Templates - Creating a good looking offer template that goes to the recipient exactly the way it looks when I built it is nearly impossible. The import mechanism only accepts .doc (but really wants a .doc created in LibreOffice if you want spacing and paragraphing to work perfectly). In short, there is a lot of guessing to getting offer letters just right, unless you want a plain text offer letter (and who does?).
November 01, 2019
Nice, intuitive and modern-looking tool that can feel slow at times
SmartRecruiters is used organization-wide for recruitment for a wide range of types of contracts. It is used by recruiters in the HR department, but also by the recruiting managers in the corresponding business unit. It is a central place where everyone can share and access information about job candidates within the organization.
- It has a nice modern design.
- Most of the application is rather user-friendly.
- It provides links to both documentation as well as communication with the candidate.
- Speed. The cloud solution has a tendency to be solved.
- Exporting of data. In some cases, it would be nice to consult data offline, which currently is not possible to do.
- Random sorting of data. Different people that connect have the candidates sorted in different orders.
SmartRecruiters is our primary talent acquisition (TA) platform used by HR and all the hiring managers across sales and services within the company. It allows for a transparent and organized recruitment feed between TA and the hiring managers. It stores all candidate information and notes from those involved in the screening and interview process.
- It provides better viability and stronger collaboration efforts between TA and hiring managers.
- One-stop tool for all things recruiting.
- Keeps historical data.
- There are a couple of different ways you can view candidate profiles, and depending on the route you chose to access, certain info varies. Would be nice to simplify this.
- Intelligence to make recommendations on other company positions per candidate submittal.
August 24, 2019
The only option we would consider.
We currently use SmartRecruiters as aggregate sourcing for new-hire candidates that cover all of our territories in FL, NY, CT, NJ, PA, TN, VA, MI, DC, and MD.
- The user-facing interface is intuitive and extraordinarily navigable.
- It has a robust scope of partnerships with other platforms like Indeed and LinkedIn, which broadens the pool of candidates to whom we have access.
- Front-end customization of response templates and dispositions.
- Batch processing of candidates would be nice. When we have over 1,000 candidates to review-- a quarter of which we can summarily dismiss due the candidates' physical location being dozens, if not hundreds of miles from our nearest territory (residing within the territory is the expectation)-- it would be beneficial and a more efficient process to have the ability to check a box next to each candidate and click on "Reject," rather than rejecting every one of them individually.
August 22, 2019
SmartRecruiters is Your Best Bet
Hi, I'm Mohammed Akbar Ali, Talent Development (Program Manager).
We at Asterya are using SmartRecruiters to find the Talent for our growing business and we taking applications through the response.
We at Asterya are using SmartRecruiters to find the Talent for our growing business and we taking applications through the response.
- Recruiting new talent for the expansion of the company.
- Easy and fast process and user-friendly.
- Clarity and easy of use.
- Hackers and spam need to kept at bay.
- Needs improvement in the GUI.
- Data protection is very important.
August 22, 2019
Great product
It is being used across the whole organization. It streamlines the process so we can all see applicants, post to multiple job boards, and comment as a team.
- Posting to multiple sites.
- Communication Management.
- The candidate's information does not like from one application to another.
- The details of the applicant do not stay.
- Better assessment tools would be nice.
August 21, 2019
A straightforward and user-friendly hiring management tool
SmartRecruiters is used as the primary tool for managing recruitment, including screening candidates and following up on the hiring process.
- Clear and easy to navigate interface.
- Advanced search function.
- Tracking communications between HR, hiring managers, and candidates.
- Management of attachments, especially in cases where an applicant has applied previously to other positions within the company.
- General bugs in terms of performance (slow loading time, broken links, error messages).
June 12, 2019
SmartRecruiters - An Efficient Hiring Tool
The entire organization uses SmartRecruiters to track the entire recruiting process. It addresses the problem of organizing the candidate review, interview, and offer process. It allows team members across the globe easy access to review and share reviews of candidates along the way. It also supports recruiters in providing easily accessible review details.
- Candidate review process.
- Tracking the progress of a new hire.
- Accessibility into reviews of colleagues.
- Filtering results based on keywords found in a resume.
- Alerts based on other user feedback on a candidate.
- In-screen resume preview.
October 18, 2018
Transparency in hiring with SmartRecruiter
I use SmartRecruiter as a freelancer to hire candidates for a specific job I want done. At some point I get hired by companies to run this software and help them in hiring applicants and managing users too. The way it integrates with Google Calendar is amazing as it gives us notifications on when the set interview is available and on which day for preparations on both the candidates and the hiring managers.
- SmartRecruiter has a great support in customer care team who are available to provide support on any issues that arises.
- It has a clean user interface and is easy to navigate.
- It has great features that provide a smooth workflow when hiring applicants.
- It has some bugs which makes it slow when managing a large number of employees at the same time.
October 04, 2018
SmartRecruiters - The Heavy-lifting Recruiting, Candidate Tracking and Hiring Process Software
Our small entrepreneurial enterprise used SmartRecruiters for all HR Recruiting work throughout the organization. The software suite and support team helped us tremendously by helping us to cut costs in recruiting new FTE, as well as form a buttoned-up recruiting process. In about two months time, I was able single-handedly post three job postings, scour through literally hundreds of legitimate applicants, filter out candidates that were not a match while at the same time sending out friendly notifications communicating clearly each candidate status, and utilize a single centralized dashboard for each interview and hiring process. We used all this to collaborate as a hiring time - I went on to involve 3-4 of my non-management team members to help review each top-rated candidate in a clean, consistent, collaborative manner. A bonus value-add was having everything at one glance, with comprehensive reporting abilities for our senior management and company partners. Hands down, one of the most flexible, collaborative recruiting tools with amazing buttoned-up processes.
- Buttoned-up tried and true recruiting processes - just works!
- Collaborative and comprehensive recruiting and hiring systems
- Flexible enough to customize easily!
- SmartRecruiters could easily use some lower tier pricing packages - particularly for super small companies with smaller budgets who may be unable to keep up one year agreements. Option to downgrade during time of need, or during lull in hiring, should be easy - would help retain SmartRecruiters clients while clients maintain full access to their recruiting software systems.
- SmartRecruiters staff could be more helpful when the business has a need to downgrade levels (from $300/mo) to save in monthly expenditures, in order to keep clients. Or, at least offer an option to downgrade for little/no fee simply to have the business data retention factor - enabling for easy, quick upgrades for full access at later date (as in, seasonal businesses who hire once or twice per year).
September 25, 2018
A simple, but solid candidate application tool
It is used across the entire organization as a simple platform for candidate life-cycle management when tracking prospective candidates for open positions. Really simply it fills that need without any burdensome overhead for implementation and integration with the rest of the HR suite of tools currently used.
- Provides transparency to candidates to see where they are in the application life cycle
- Collaborative capabilities for hiring committee to collect and understand opinions of candidate quickly across all hiring committee members
- Simple clean UI
- Integration with Workday to transfer user content into the HR system
September 24, 2018
SmartRecruiters is smarter than most!
We employ SmartRecruiters to distribute open requisitions to job aggregates for sourcing and to post to our website. We also use the applicant tracking features to screen candidates, to schedule interviews, rate and review candidates and to notify candidates of hiring decisions. The message templates are customizable and easy to use and a real time saver! We also use the hiring analytics tools to analyze past hiring trends and costs and to shape our future hiring decisions, which ultimately affect the direction and nature of future business growth - after all a business is its people! Best thing about SmartRecruiters is the support team!
- The Support Team is super responsive and quick to resolve issues accurately the first time! They are also super friendly, which goes a long way!
- SmartRecruiters allows users to customize the workflow based on their particular needs.
- The platform in general is very user friendly and compared to other ATS it is very intuitive and easy to train others on.
- The mobile app is great!
- As an agency, we would love to see SmartRecruiters roll out nationwide job listings that can push to aggregates in multiple locations!
- We would also like to see the platform tie into local and state college jobs boards including an integration with HandShake!
April 30, 2018
Good basic tool
We use it in the recruiting department to manage external applicants. We have many users who work remotely and log in via smartphone, tablet, laptop, and desktop and needed a platform that can be used across multiple verticals. This works flawlessly and interchangeably on a MAC, a PC, or a smartphone.
- Easy to use
- Fast
- Easy to sponsor an ad on multiple platforms
- Even my "non-tech savvy" employees can navigate this easily
- Very quick to navigate
- Logical approach to a recruiting tool
- Customer service is great but more "glitches" than I'd like
- No ability to text candidates, emails are clunky
- It's expensive compared to other similar platforms (paid version)
- Not as easy to customize
- Limited reporting features
Score 9 out of 10
Vetted Review
Verified User
SmartRecruiters is our go-to hiring platform at Sculpt. We're a small shop, so lots of people have their hands in HR. I need administrative control of our software, but want others to collaborate. SR made that easy. We also needed a product that would streamline the chaotic process of recruiting, vetting and evaluating potential candidates, and nothing has come close to SmartRecruiters. We don't hire frequently, but when we do, it has to be smart.
- Creating and seamlessly syndicating job postings across the right places on the web
- Managing a database of job candidates in an easy-to-navigate interface
- Collaborating with our team throughout the entire selection process
- Communicating with candidates through the hiring process
- Sorting candidates by various attributes and ratings
- We never nail a job description the first time. A more clear and seamless edit function would ensure we can make changes on the fly without walking through the entire publishing process again
- Making blind hiring easier would be helpful
- Candidates often miss our request to upload additional documents because the only place to add it is buried in the main description
- Would be nice to upload or embed better media from more sources
- Integration with other job networks means the formatting looks a little funky when uploaded