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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Recent Reviews

TrustRadius Insights

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (106)
    8.5
    85%
  • Team Collaboration (117)
    8.4
    84%
  • Task Management (121)
    8.4
    84%
  • Gantt Charts (104)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.7
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.5
Avg 7.4
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Resource Management highest, with a score of 8.8.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(822)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.

Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.

Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.

Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.

Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.

Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.

Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.

Attribute Ratings

Reviews

(51-75 of 141)
Companies can't remove reviews or game the system. Here's why
December 19, 2019

I love using Smartsheet

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We haven't been using it too long yet on this project, but so far it's a great place to integrate and organize a lot of different pieces, and share only what's important to each group.
  • In a previous project I worked on, it was great for use with 3rd parties.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Usage of dashboard to roll up project information and provide projections to the client has been an invaluable way to manage expectations and avoid any surprises.
  • The communication tools are excellent for sending out reminders tied to a specific task on the project plan.
  • Updates are relatively easy to make with little training of the tool.
Blake Baron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Huge decrease in time to market on new products. We cut out entire weeks of project slack time
  • The company's President can now see exactly where the project stands based on executive dashboards
  • Reduced miscommunications about timeline expectations from product stakeholders and staff
September 25, 2019

Smartsheet Review

Rhena Reynolds | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • This has been a great tool for our agency
  • The cost of the product vs the other options this one fits the budget
  • The versatile nature of the product makes it simple for many types of users
Parker O'Very | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has helped us manage our time better. We are able to track exactly how much time our team spends completing tasks for other departments. We also track how much time we spend on last-minute, emergency projects. This has significantly helped us improve our communication and lower the amount of "fire drills."
  • It helps us manage our ad budget.
  • We have used it to create a master index of all of our website content, categorized in about 5 different ways (content type, industry relevance, product module, pain points, etc.). Our sales teams have access to this sheet and use it to quickly find the website resource that is perfect for their prospects' situation. They no longer come to the marketing team asking us for a case study that touches on a given topic.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • By creating Gantt charts and critical paths for tasks, Smartsheet makes users easier and more effective to schedule, manage and view project progress over its entire project duration.
  • Smartsheet keeps all project partners on the same page by sharing the task lists and Gantt charts and attaching files from different sources.
Marcus Torres | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • As a project management tool, it has a positive impact our implementation team as it allows for a single space for them to manage multiple projects with ease.
  • It met expectations when it came to flexibility in use case and project size.
  • It has provided our team with an additional option for our customers when it comes to project management and co-collaboration in one space, as opposed to more static ways of managing a project.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • There has been a considerable increase in productivity.
  • It has managed to automate many processes.
  • Greater transparency in the execution of tasks and projects.
  • Created software dependency, which causes processes to become congested when a failure occurs in Smarsheets.
Score 10 out of 10
Vetted Review
Verified User
  • When billing and activating our new employees, Smartsheet has proven to be our central tracking hub.
  • It allows multiple editing of sheets by different workers at the same time. This saves on time.
  • The security measures implemented in this software are much stronger than those of Google sheets, hence privacy of company data is guaranteed.
August 02, 2019

Simply the Best

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has enabled us to get effectively sorted out and share the advancement of tasks with the group and a portion of our inner clients enabling us to convey data a lot speedier, and diminish a portion of the gatherings times and forward and backward.
  • It has enabled us to effortlessly gather procedure and system documentation, and tack refreshes. Beforehand we had a few hundred records in various document organizers. This enables us to index this data rapidly include extra fields/information focuses on arranging/subtleties/essential clients/extra data. We can undoubtedly discover and share this data, and by and large, we are considerably more productive.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It has reduced the room for errors that come from working with different versions.
  • It has given great visibility of what we can do as a team.
  • It allows people from outside the team to get the information they are looking for, and they can be self sufficient in doing so.
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