SurveyMonkey

SurveyMonkey Reviews

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Ratings and Reviews
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SurveyMonkey Scorecard Summary

Feature Scorecard Summary

Survey Format & Appearance (3)
79%
7.9
Survey templates (70)
84%
8.4
Themes (62)
76%
7.6
Custom logo/branding (61)
78%
7.8
Survey Content (3)
83%
8.3
Changes to live survey (56)
85%
8.5
Question design help (66)
77%
7.7
Multiple question types (72)
88%
8.8
Survey Logic (1)
84%
8.4
Survey logic flexibility (66)
84%
8.4
Survey Reporting & Analytics (5)
83%
8.3
Response tracking (71)
86%
8.6
Data export (69)
86%
8.6
Standard reports (71)
83%
8.3
Custom reports (59)
82%
8.2
Analytics (60)
81%
8.1
Survey Administration & Security (2)
85%
8.5
Access controls (61)
87%
8.7
Compliance (53)
84%
8.4
Survey Distribution (2)
80%
8.0
Vendor-offered crowdsourcing (29)
80%
8.0
Respondent restrictions (40)
80%
8.0

What is SurveyMonkey?

According to the vendor, SurveyMonkey is trusted by 98% of Fortune 500 companies and is used in over 350,000 organizations. Additionally, the vendor says SurveyMonkey’s people powered data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.


SurveyMonkey Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Additional Features

  • Supported: NOTE: Features vary by plan. See details here: https://www.surveymonkey.com/pricing/details/

SurveyMonkey Integrations

SurveyMonkey Competitors

SurveyMonkey Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Business Plan - Team Advantage$27Per User Per Month (billed annually)
Business Plan - Team Premier$89Per User Per Month (billed annually)
EnterpriseContact Sales
Personal Plan - Standard Monthly$99Per User Per Month (billed monthly)
Personal Plan - Advantage Annual$34Per User Per Month (billed annually)
Personal Plan - Premier Annual$119Per User Per Month (billed annually)

SurveyMonkey Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

What is SurveyMonkey's best feature?

Reviewers rate Multiple question types highest, with a score of 8.8.

Who uses SurveyMonkey?

The most common users of SurveyMonkey are from Mid-size Companies and the Computer Software industry.