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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
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TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
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TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
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TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
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It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
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TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
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Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (641)
    9.1
    91%
  • Update personal information (655)
    8.3
    83%
  • Pay calculation (654)
    8.2
    82%
  • Benefit plan administration (665)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1123)

Attribute Ratings

Reviews

(201-225 of 696)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you have a small to mid-size company, especially with employees in several locations, TriNet is a great way to get top-notch health benefits at reasonable rates. It allows you to offer great regional plans, even in areas where you have 1-2 employees. It also makes sure you stay in compliance with all employment laws in whatever state you want to hire in and it gives you the support of an entire HR team.

If you are a company who only has one location, who is only looking for a payroll or simple benefit solution, TriNet would probably not be a cost-effective solution.
Romeo Elias | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet is best for growing small to medium-sized businesses that don't have dedicated HR and internal benefits departments. It enables companies to outsource all these functions without losing effectiveness.
August 21, 2020

Easy to use!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a user, it's really easy to navigate and use. The navigation on the left-hand side of the portal allows me to quickly identify which category I need to click on to get the information I need. I would recommend it to administrators trying to find an easy HR solution for their teams.
El-ad David Amir | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I had a chance to interact with TriNet as a company founder and as an employee in two other start-up companies. In all cases, their offering has been above average and their service was cordial, prompt, and efficient. In addition to payroll and benefits, I utilize TriNet on a regular basis to address HR questions, such as the institution of a parental leave policy and for questions regarding challenging hiring choices (such as hiring an American expatriate).
Jon Whitaker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's great for small companies like ours or companies where there isn't yet room for a large HR apparatus. I'm particularly a fan of the benefits that are offered, and the peace of mind that comes from knowing there is a much larger organization behind us ensuring that we are compliant with HR laws, both nationally & locally
August 18, 2020

TriNet is Terrific!

Score 9 out of 10
Vetted Review
Verified User
TriNet is well suited for organizations who need that Human Resource support, are big enough they have multiple employees and need direction or an additional resource from a Human Resource professional. TriNet may not be suited for organizations or companies that are too big that they already have their own Human Resource department.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is good if you're a smaller company and need help with staying compliant, especially if you have offices all over the world. If you have a big company, maybe their services won't be as useful. I believe that certain services offered by TriNet, such as help with remaining compliant, wouldn't be useful if you have an in-house law department or someone that specializes in the legalities surrounding employment.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet is well suited for a company that has reached a certain size where HR expertise and resources are needed, but has *not* yet reached a size where building its own HR department is feasible. After we reviewed several PEOs carefully, TriNet stood out as the best-combined HR and benefits management solution, especially for a company like ours with employees in multiple states. It is a bit more expensive than some other PEOs, so some small companies would not be able to afford TriNet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I guess it really depends on the type of business the person works for, but I would highly recommend TriNet for smaller firms like ours, as they have much more competitive pricing compared to other big PEO names and a great selection of benefits. Also, we like that those we correspond with at TriNet are familiar with our line of work.
July 21, 2020

Not on par!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
The best scenarios for TriNet would be small companies with HR leadership that is not aware of what a robust PEO should be providing, seamlessly.
July 20, 2020

TriNet Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Overall, TriNet is a good product for benefits and payroll, but not all the best when non-normal issues arise. The benefits are great if you're doing normal day to day business--you're all set. But when complicated matters come up, we have not been very happy with their lack of attention to detail and me having to constantly ask follow-up questions to get answers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is a one-stop source for all HR needs. We do not have a trained HR person in-house but know we can count on TriNet for all personnel issues, benefits, and retirement, transparency, and reporting. In addition, it is helpful to know that TriNet keeps us in compliance with state filings and regulatory requirements with little help from us.
David Sayroo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have recommended TriNet to multiple colleagues over the past 2+ years. I have been tasked with assisting a new implementation for one of my previous clients within the coming months. I potentially have another prospect within 6-12 months as well. The workload it can remove from your daily/weekly task list is likely much higher than most companies (that handle their payroll and benefits in-house) would expect. The referral they offer is also quite a nice bonus.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
TriNet was great when we started out with them 6 years ago. Our HR support was awesome, they solved the issues we had with payroll and benefits administration, and we had a great relationship. Now, we have a good relationship with our Account Manager which has really been part of the reason we've stayed with TriNet, but also we were seeing a decline in the quality of HR support. (This does not include our CURRENT HR Support, Whitney.) The main issue we have with TriNet at this point is the significant increases we are seeing to benefits two years in a row that are based on TriNet's internal "tier system" that is in place. That increase on top of increased administration costs starts to be too much for a smaller business that is essentially a start-up. So, long story short, if a colleague were to ask me if I recommend TriNet, I would say yes, but only if they have a really strong HR Team internally and as long as they recognize that they would have big plan rate increases year over year. (This is especially true for companies with smaller employee populations.)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet for our entire team of 15-20 for all of our HR functions. I think they handle payroll well (although it is not always intuitive, it takes some initial training) and benefits. Their reporting functionality has improved greatly and they've done a good job anticipating the needs of their customer base by being proactive in creating reports for the PPP loan program.
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