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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.6
    76%
  • Resource Management (274)
    6.8
    68%
  • Document Management (275)
    6.6
    66%
  • Team Collaboration (292)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Microsoft Project?

Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.5
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.4
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.6.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(101-125 of 354)
Companies can't remove reviews or game the system. Here's why
John Rozeboom, CSM, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • We love the agile capabilities in Workfront. The tool does a great job of combining agile and traditional task management into a single tool.
  • Workfront Request Queues provide an easy way to manage and route requests ensuring that the right people see and act on requests.
  • Workfront reporting allows to automate project status reporting without having to write a separate status report. We enter project updates directly into Workfront and then use scheduled reports to deliver information to stakeholders.
  • We would like an option to create a Kanban style storyboard.
September 07, 2017

Review of Workfront

Anette Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Project layout and the ability to manipulate the view
  • Easy user set up
  • Extensive help articles
  • Staff working with issues are having a hard time easily seeing tasks assigned to them. We use a ticketing system for support using issues, but projects have tasks.
  • Not close my help requests if I don't answer the Support within x-time.
Brendan Bagley, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront provides easy to use reporting, dashboards, and roadmaps.
  • Workfront provides Sub-Task, Task, Project, Program, and Portfolio level insight into work being done.
  • Workfront provides communication tools at all levels and file management to keep all project information in one place.
  • Separation of entities using the application
September 07, 2017

Workfront Wisdom

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Keeps everything for a project in one place. This is a strength because we are not relying on someone else to keep track of what happened for future projects that are similar or that repeat. All the specs and the final content is in one place easy for people to access at any time.
  • Visibility to our business units. Workfront provides visibility to our business units so they can see exactly where their project is at. If there is an issue it can be updated right in the project and fixed quickly.
  • Resource management. Workfront has a great resource management system with the ability to do capacity planning. This way you can see very quickly when new requests come in if you have the resources to work on it.
  • Scorecards are wonderful. These are a great way to evaluate the work that comes in to see if it meets a certain set of guidelines that is set out by the company. Then you can see which type of resource you can assign to it, if other jobs needs to be shuffled around or delayed or perhaps the score is low and the request is not approved.
  • I would like to have training videos available on the basics for requestors. Where to find the request form, how to tell when your request has been changed into a project, where to find your documents when they are ready.
  • There are steps showing you how to set up a scorecard but some case studies from different fields on how they use a scorecard would be helpful.
  • I would LOVE it if you could proof Word documents in ProofHQ so that all of the tracked changes are captured in Workfront instead of having to download the document, make the changes in Word and then upload a new version. Much easier if it could be handled within Workfront.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I love how someone can respond via an Workfront email from me and it is saved in the Workfront project.
  • I love how I can view tasks of various projects in a chronological manner.
  • I utilize the fillable form function to initiate the project process with outside teams.
September 07, 2017

Workfront

Sean Dougherty | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • I find that it is easy to add documents to a task or project.
  • Ease of reporting time to the minute.
  • Highlights the overall progress of a project.
  • Easier to use.
  • Clear and intuitive paths.
  • A better help section.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for collaboration - multiple users can work on tasks for a project, you can tag people in updates whether they've worked on a project or not, etc.
  • Easy tracking of timeline - and easy to adjust timeline if something changes.
  • Document storage - easy to upload, view, download documents associated with a project.
  • Lack of naming conventions - you have to determine this yourself, to keep projects and documents organized
  • Some weird issues - you can make comments on documents but these aren't part of the "updates" section and tend to get lost. This is especially annoying when it comes to reviewing documents in the system.
Noah Wong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows colleagues to collaboratively work on projects online at the same time. No more emails, spreadsheets and shared folders.
  • Easy access through the app on the phone.
  • Very intuitive and easy to use for even the most tech-challenged folks.
  • The proofhq integration with Workfront is horrible. There are so many issues and it needs to be transitioned to HTML 5 asap.
September 05, 2017

A Satisfactory Experience

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The time logging function is a useful tool to show how busy you are with projects. It helps you show the requestor as well as your boss what bandwidth you have.
  • We can keep an archive of past projects to draw from if a project arises in the future that would benefit from taking materials or direction from what we did in the past.
  • The ease of creating new forms is a benefit to our administrators who can now digitize processes that used to be handled manually.
  • Developing forms can be a little challenging. The fact that a form needs to be created as an issue, task and project is something that I find confusing to this day. I never know which version of the form should be updated first.
  • You need to @ tag a user for them to receive an alert about a comment even if they were associated with the project or involved in the prior comment. This has led to some people not receiving alerts when a comment was intended for them to see.
  • It would be great to have the ability to respond to email alerts through email and have them automatically added to the project instead of having to log in to the system to make a comment.
September 01, 2017

Workfront Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront handles high level project management very well.
  • Workfront reporting works very well at pulling appropriate information from the system to help in managing work.
  • The drag and drop functionality on the task view of projects is helpful, but when the page lags it tends to drag and reorder things unintentionally and there isn't an option to undo recent changes. This occasionally makes it very difficult to fix a project that was unintentionally reordered.
  • Resource management works well for small to medium sized companies, but is not robust enough for enterprise work.
Jim Sales | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The primary strength of Workfront is the feature that most IT professionals dread and that is its ability to do all things related to process and projects. The usual jack of all trades approach is often one of master of none but in the case of Workfront, given some time for customization to make the tool your own with the help of the Workfront team, those requirements for an all-encompassing application achieve the goal well. Not just functional but more concretely in providing real assistance in getting through workflows and processes with minimal effort.
  • Multiple APIs allow need integration into the legacy systems and peripheral packages that all companies use for Microsoft products to smaller more niche applications. A very helpful attribute of the application.
  • As with many service industries, time reporting is a huge resource drain when the tool for doing so is slow, complex or limited in scope. Workfront allows for access to all project data from within time management as well as simplified approval processes and review capabilities for managers of time and resources.
  • While it seems like a minor feature, integrated search throughout the application makes life and time management much simpler with the ability to select data points from drop downs drilling down into every aspect of the app. Reporting, likewise, is extremely adaptable to the needs of various business functions with easy customization and granular capabilities requiring little in the way of training or skillset.
  • In terms of what Workfront could do differently or improve, the poser of the search features is in their ability to gather any type of data within the application. Results can occasionally be dense and could use the ability of applying a second level of filtering. Adding in constraints of variables such as date or job could be very helpful in reducing results and saving time.
  • Constantly adding to the available APIs is helpful but perhaps focus groups to figure out some of the emerging application and technologies for which APIs should be added would perhaps be useful. Of course, this could already be taking place without my knowledge...
  • Certain features such as projects specific data might benefit from the ability to take them offline in small quantities .
Carrie Haney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Templates are cool. From the implementation process, we identified many different types of projects and workflows, then created each of those as a template. When a user has a new project, they have strong, vetted templates to start from. Templates save time and frustration.
  • Updates keep email boxes clean. When we communicate within Workfront, things can move much faster. I'm not bothered by seeing a few emails hit my inbox from Workfront updates...it merely reminds me to open the system, and dig in.
  • Changing on the fly. Workfront projects are easy to edit, whether at the project level or task level. I like knowing that the tool can be as flexible as we need it to be.
  • I've thought since day one that when tasks are 100% complete they should fold up and out of the way. I think from a UX perspective, and for efficiency, that would be a simple improvement that would users would greatly appreciate.
  • Search. That seems like a cheap shot, but with so many digital files and different structures from one system to the next, when a tool has a robust search function it just makes everyone's work a bit faster and less frustrating. The current search in Workfront is pretty good, but looking across the tool, maybe from a Dashboard point, would be primo!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Flexibility in terms of user interface
  • Various easily accessible and customizable report pages
  • Possibility to quickly export data, graphs, and Gannt in Excel or PDF
  • Database for available data
  • Auto change dates for milestones with predecessors
  • Localization language
William Wargo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The customization of reporting features is robust and easy to configure.
  • Notifications: I can customize how I want to be notified and for what reason. I tend to turn off most everything that will notify me through email, preferring to use the notification button in WorkFront.
  • The search capabilities are somewhat elementary. I used to be able to search by status. Not that feature was taken away. We put a ton of jobs through WorkFront and it is important that I can find projects and files easily.
  • Quite simply...there needs to be a big button to push on the project level for approval of the entire job. I find myself having to communicate extra with the other team members to find out if a job is done. It would be nice for this to happen for people who have reviewer status.
  • Communication through WorkFront is easy but sometimes there are too many places to send a note, which can be confusing.
August 30, 2017

It does the job

Guillaume Goupil | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Time recording to projects. In order to plan and estimate the workload on a typical project, we went back 4 years ago on a similar project and were able to get a precise time estimate per function in order to plan this particular project. The effort needed was then planned according to this in a few hours.
  • Personalized reporting. There is a good level of personalization possible for us to create our own reports.
  • Time planification. Once a task is created and planned, it's hard to adjust. For example, if a task was planned for 50 hours and after spending 30 hours we see that another 50 is still required, the resource grid is not dynamic enough to re-plan and see at what date we are now able to complete this task.
August 29, 2017

Market Consultancy!

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Managing resources and aligning resources for new engagements is a critical example of a capacity that Workfront does particularly well.
  • Workfront is much better suited as a campaign management tool as opposed to a detailed project management tool. Using a 4/40 or 8/80 approach breaks down with larger engagements as the desire in workfront is to be as detailed as possible.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Setting up reminders of deadlines
  • Creating bulk tasks, recurring tasks or the ability to copy tasks helps to reduce time for management
  • The customization allowed, as well as Work front's continued discussion with customers continuously improves the site.
  • Further customizations, such as not only limiting the amount of notification emails but being able to customize the content of the notification emails when they're sent out.
  • Adding inventory or intake forms, so users can input and track different data within Work front as they receive requests
August 28, 2017

Workfront Wizardry

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking certain projects that are in trouble by assigning priorities and stages.
  • Trending of historic project length and accessibility within each account level.
  • Reporting on employee performance, financials of a project, and implementation needs.
  • User interface is a bit messy. For example, when a search is performed there is a delay along with the way it presents the information.
  • All projects associated with any particular account to be found on the account level. I have to search for a particular project number in order to view the details of that project.
  • Reporting is great but getting there can be a trick. Perhaps if there were a reporting tab that could be accessed in order to generated reports.
August 25, 2017

Underwhelmed

Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • The person who bought Workfront was really attracted by the Look & Feel in the demo.
  • The last time I checked, we were still using a time-consuming manual workaround for a bug with email routing with no scheduled fix.
  • I spend a lot of time scrolling past stuff I don't use, and things don't always work the way I think they do. I am sure that is something that could be resolved by training and configuration, or at least mitigated, but the cost of a dedicated Workfront administrator would be considerable.
Paul Robson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Workflow to remote users
  • Prompting and managing each task completed
  • Required complex admin.... available resources set up was cumbersome and required each user to keep status up to date
  • More flexible reporting tools would be helpful
August 22, 2017

Workfront!

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • I think it makes working on a shared project very efficient.
  • Helped eliminate time spent on certain tasks, which helped deliver our end product quickly.
  • I would say that sometimes the interface was hard to get used to from the getco but after spending more time within it, It became pretty straightforward
August 22, 2017

Difficult to use

Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Can search for past projects.
  • Allows for templates.
  • Most areas are not user friendly and require a lot of grunt work to make it right.
  • Unable to complete a project without completing each task.
  • Unable to edit posted comments or tag people after comments are posted.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront is accessible anywhere (work, home, mobile) since it is a software system.
  • Creating a timeline in Workfront is easy and quick, especially once templates are created.
  • Communicating with resources as well as stakeholders is easy in Workfront, not to mention that all of the communication is centralized and easy to find/recall.
  • When adjusting a timeline, if you happen to mess up, there is not an "undo" feature. Sometimes getting back as step is more difficult than you would think.
  • It would be nice to upload a document into a task, and also have that document go in a folder of the main documents section (as opposed to being loose in there).
  • When closing a project, sometime errors come up that are hard to resolve. Sometimes, you really just want to close a project because you know it is complete.
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