My quickbase experience
Updated April 27, 2018

My quickbase experience

Kenneth Holsey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

At People's Bank nc, we purchased quickbase as a way to mange our many ongoing projects, but we quickly figured out that the software is very flexible and found other uses for it. The apps are built by myself and can be used by anybody.
  • It's very easy for the end user to learn how to use the software.
  • It's very easy to learn how to create custom apps and quickbase offers plenty of training.
  • It's very flexible, almost any app can be built for any purpose.
  • I wish it had better HTML integration for more customization options.
  • Quickbase can do just about anything, but you might have to upgrade your plan or buy extra plugins for it.
  • More advanced app building can be difficult to diagnose problems.
Quickbase custom apps are quick and easy to get developed and pushed out. Some apps can be made and ready to use with in a few hours or a few weeks for the more complicated apps.
We was so impressed by the quickbase demo that we didn't look anywhere else
Quickbase is easy enough for a non technical person to develop simple apps and reports, but I've found it easier to develop the core functionality of the app myself and allow the non technical user to have the ability to make changes and fine tune the small stuff like field names and reports.
  • Improving collaboration across one or more teams
Quickbase apps are easy to update, I do have one app that Ive built that requires constant update requests from the department that i built the app for. If it's a visual or naming update, the department have the ability and know how to do it, but for functionality updates I usually update the app for the department.
QuickBase is great for project management or task management. I wouldn't attempted to use QuickBase as a data mining tool.

Using Quick Base

30 - Project Management, Audit tracking
3 - Just a basic understanding of the software.
  • Project management
  • Audit tracking
  • Task tracking
  • By using this software as a way to help our audit department to keep track of tasks that need to be done.
  • surveys
  • By further expanding tracking and task management to our other departments.
Everybody thats using this software loves it because it's filling a gap that was in need of filling.
  • Its made project management a lot easier.
  • were more organized and keep up better with deadlines now that we have a place to organize them.

Evaluating Quick Base and Competitors

  • Product Features
  • Product Usability
Being able to test it out before we bought in.

Quick Base Implementation

really easy and quick.
Change management was minimal
  • setting up active directory was the most difficult, but thats becasue our AD system hasnt been kept up with.

Quick Base Support

easy to make a ticket and fast responses.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - dont have that many issues that i would need it.
With helping set up and provide documentation for active directory access.

Using Quick Base

very easy and very flexible to use
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • creating tables
  • Creating relationships for those tables
  • Creating reports
  • making complex relationships can get a little confusing