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Sales Intelligence Software
Best Sales Intelligence Software
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Sales Intelligence Software Overview
What is Sales Intelligence?
Sales intelligence (SI) is the collection, analysis, and presentation of information that helps salespeople keep up to date with clients and identify new leads to reach out to. SI tools work strategically to build the pipeline and are designed primarily for sales development representatives (SDRs) and business development representatives (BDRs). The use cases for sales intelligence tools include:
Prospecting for new contacts
Augmenting contact records with missing information
Adding company and industry details
Qualifying and prioritizing leads
Tracking email and website interactions
Compiling lead activity in lead records
Gathering contextual data from social media or news updates
There is some overlap between sales intelligence software and customer relationship management (CRM) software, sales email tracking tools, and predictive sales analytics tools. Many SI tools are designed to feed new lead records into CRM systems and keep them up to date. Some CRM platforms deliver sales intelligence themselves, such as company context and social information.
Both SI software and predictive analytics focus on generating lead lists and prioritizing which leads to connect with. However, SI tools focus on aggregating data to be used in personal calls and emails. On the other hand, predictive analytics takes a more automated data science approach.
Sales Lead Software
Many SI tools help with sales lead management by generating new lead lists, tracking and qualifying leads, and maintaining customer data within the salesperson’s CRM.
Some sales intelligence tools can generate lists of new leads with contact information. They do this by searching the Internet, proprietary databases, and/or social networks. Searches are based on criteria such as:
This practice is called ‘prospecting.’ Apps and databases that help with this task are often called ‘prospecting tools’ or ‘lead generation software’. The goal is for salespeople to identify outbound leads to contact that fit their target customer profile.
Advanced tools allow conditional logic and negative search terms to target an even more specific customer profile, and can create ‘smart lists’ of prioritized leads. The prioritization is based on ideal customer characteristics and behavioral signals, which are used to predict their likelihood to become customers
Lead Tracking & Qualification Process
Sales intelligence software helps salespeople figure out where to focus their energy. The tools either prioritize lead lists automatically based on pre-set rules, or provide intelligence needed for the sales reps to build lists manually.
For example, leads can be tracked based on:
Website traffic analytics (lead activity on a company’s website)
Reverse IP lookup for new leads who visit the company website, to get contact info
Engagement with sales emails (opens, clicks, etc.)
This data helps with lead scoring, prioritization, and qualification. Qualification reflects whether leads are ready for a true sales conversation (sales qualified lead / SQL), or if they should simply receive marketing nurture campaigns (marketing qualified lead / MQL).
The tracked activity also appears on lead records, so that salespeople can have more informed interactions with leads based on how they’ve engaged with company resources so far.
Data Augmentation & Data Hygiene
Sales intelligence software also works to round out incomplete customer records within the sales rep’s CRM system. Most SI tools help pull in missing email addresses or phone numbers. Some also append company or industry details, org charts, technographic information, etc.
Data augmentation helps sales productivity in two ways:
It provides a specific, reliable basis for qualifying and prioritizing leads.
It provides context for sales pitches, helping reps tailor their messaging.
In addition to adding new information to the database, many sales intelligence tools also make existing information more accessible. For example, they may integrate CRM records with the salesperson’s email inbox, so that lead details can be found and edited more conveniently.
Sales Intelligence Software Features & Capabilities
Identification of new leads
Sales lead management
Email and direct dial contacts
Ideal customer targeting
Company and industry information
Integrations and extensions
Automatic data refresh
Filters and segmentation
Sales email templates
Triggers and red alerts
Alerts and reminders
Sales intelligence tools are typically priced on a monthly subscription model, per user. Some web prospecting tools offer a freemium version with limited volume and features for free. Paid plans start at $39/mo. per user and increase up to $319/mo. per user depending on the number of leads being considered.
For products that include a proprietary database and more advanced search criteria, pricing starts around $80/mo. per user and can increase up to a couple thousand dollars per year. Enterprise level pricing is typically available by custom quote only, and likely to run higher.
Sales Intelligence Products
Listings (126-150 of 153)
AMI FastSales is a suite of sales intelligence tools from French company ASI Software.
Broadlook Technologies in Wisconsin offers a suite of sales intelligence products.
atEvent is an event management and sales intelligence tool that allows users to generate qualified leads, measure and monetize their event activity, and accelerate sales velocity after events. It is owned and supported by Ennov since the December 2017 acquisition.
sales-i is a business intelligence software offering from sales-i.
Pardot LeadDeck is a sales intelligence software solution offered by Salesforce.
FirstRain is a business intelligence software offering from Ignite Technologies.
Terapeak is a market research and intelligence tool with a particular emphasis on sales data to assist ecommerce vendors in decisioning. Terapeak was acquired by eBay in December 2017, and the company claims that it plans to integrate it into its Seller Hub suite of software.
TruCadence is a sales engagement software that aims to help connect you with the best leads first, promising a productivity increase by up to 800%. The vendor says that with TruCadence, sales reps can engage with their leads systematically across various communication modes like emails and phone ...
KickFire API provides data for predictive, intent, account based marketing, retargeting, content personalization, and more. It works with KickFire LIVE Leads and KickFire Prospector to target known accounts that aren’t coming to your website, while LIVE Leads shows when those target accounts visi...
Gryphon Networks offers their tele-sales intelligence application, the eponymous Gryphon Sales Intelligence, which offers cloud-based call recording and call guidance tools, real-time and on-demand salesperson performance metric tracking, and Gryphon's Sales Performance Dashboard for an overview ...
Leadiro is a database of business contacts.
Accompany is a sales intelligence platform featuring comprehensive org charts with real-time predictive decision-maker profiles to help salespeople locate the ideal prospects for outreach in their domain. The sales database is now owned and supported by Cisco since the May 2018 of the Accompany c...
Definitive Healthcare in Framingham offers a healthcare provider database providing contact data for key stakeholders across as well as data pertinent for population health studies.
SmartCloud Connect is an enterprise-class solution that brings Salesforce right to your Inbox and Calendar; it is highly customizable and allows you to synchronize emails, meetings and tasks between your CRM and Office 365, Outlook, Gmail. Using its contextual sidebar you can see and edit everyth...
Komiko aims to seamlessly keep a user's CRM up-to-date and data rich by accessing directly their email server. No data entry! All activities will be updated and associated to the right accounts, contacts, opportunities and leads. Any new contact and leads will be discovered and added to the CRM.K...
LeadsPedia is a hosted Lead Distribution and Call Tracking and Routing Software that provides users with advanced validation, verification, routing, and monitoring capabilities. LeadsPedia is designed to make information easier to see one place and use it to make faster, better‑informed decisions...
Zilliant provides AI-enriched SaaS solutions that aim to maximize the lifetime value of B2B customer relationships. Expanding the economic value of existing customers is the most reliable, predictable and actionable way for B2B companies to grow revenues and enhance margins. The Zilliant IQ pl...
BuzzBoard aims to uncover data-driven insights about SMBs that drive more meaningful conversations for marketers and sellers, resulting in increased sales across the customer lifecycle. The vendor says by applying data science and digital signals to the world’s most extensive collection of busine...
Knowland Insight is a meetings and events database that sales teams in the hospitality industry can use to identify prospects by industry, dates and location, square footage requirements, number of attendees, etc.
Stirista Scout is a sales and prospecting tool that is designed to deliver current, verified direct contact information for the user’s ideal prospects. In addition to offering email addresses, phone numbers, and postal data, this solution also delivers detailed company firmographic information. I...
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assist...
Veeva Systems headquartered in Pleasanton offers Veeva OpenData, a customer reference data platform built around the needs of life sciences, featuring specialty verification, license verification, sampling protocol and other features supporting pharma and medical sales teams.
FunnelBeam promises a customizable AI enabled Sales Intelligence tool.The vendor aims to transform the status quo of Account Based Sales & Marketing: facilitate end to end data discovery, enrichment, & seamless flows between all major Sales & Marketing CRMs.The vendor says it ingests ...
Swiss company Evalueserve offers Insightsfirst Sales Intelligence, featuring account discovery and development planning tools, sales battlecards, account tracking and bid support, and decision-maker location and profiling.