What users are saying about
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115 Ratings
64 Ratings

ADP SmartCompliance

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115 Ratings
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Score 7.5 out of 101
64 Ratings
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Score 7 out of 101

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

Paychex Flex

Paychex Flex is well suited for smaller or less complex businesses with less than 250 employees who for the most part has basic processing and reporting needs. For larger companies with multiple contracts and accrual dates; companies that need to clock in and out from mobile site or through web punching; or if you need more than basic reporting needs, Paychex Flex is simply not capable of meeting your needs.
Cynthia Harris profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.2
Paychex Flex
7.1
Pay calculation
ADP SmartCompliance
8.5
Paychex Flex
7.4
Support for external payroll vendors
ADP SmartCompliance
8.1
Paychex Flex
Benefit plan administration
ADP SmartCompliance
8.3
Paychex Flex
7.1
Direct deposit files
ADP SmartCompliance
8.6
Paychex Flex
7.8
Salary revision and increment management
ADP SmartCompliance
8.0
Paychex Flex
7.5
Reimbursement management
ADP SmartCompliance
7.8
Paychex Flex
5.5

Human Resource Management

ADP SmartCompliance
Paychex Flex
4.1
Employee demographic data
ADP SmartCompliance
Paychex Flex
6.5
Employment history
ADP SmartCompliance
Paychex Flex
4.2
Job profiles and administration
ADP SmartCompliance
Paychex Flex
5.0
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Paychex Flex
4.1
Organizational charting
ADP SmartCompliance
Paychex Flex
1.0
Organization and location management
ADP SmartCompliance
Paychex Flex
2.3
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Paychex Flex
5.8

Leave and Attendance Management

ADP SmartCompliance
Paychex Flex
7.6
Approval workflow
ADP SmartCompliance
Paychex Flex
7.8
Balance details
ADP SmartCompliance
Paychex Flex
6.6
Annual carry-forward and encashment
ADP SmartCompliance
Paychex Flex
8.3

Employee Self Service

ADP SmartCompliance
Paychex Flex
6.6
View and generate pay and benefit information
ADP SmartCompliance
Paychex Flex
8.2
Update personal information
ADP SmartCompliance
Paychex Flex
7.9
View company policy documentation
ADP SmartCompliance
Paychex Flex
6.6
View job history
ADP SmartCompliance
Paychex Flex
3.9

Asset Management

ADP SmartCompliance
Paychex Flex
4.1
Tracking of all physical assets
ADP SmartCompliance
Paychex Flex
4.1

HR Reporting

ADP SmartCompliance
Paychex Flex
5.0
Report builder
ADP SmartCompliance
Paychex Flex
4.1
Pre-built reports
ADP SmartCompliance
Paychex Flex
4.3
Ability to combine HR data with external data
ADP SmartCompliance
Paychex Flex
6.5

Onboarding

ADP SmartCompliance
Paychex Flex
4.3
New hire portal
ADP SmartCompliance
Paychex Flex
4.1
Manager tracking tools
ADP SmartCompliance
Paychex Flex
4.5

Recruiting / ATS

ADP SmartCompliance
Paychex Flex
8.1
Job Requisition Management
ADP SmartCompliance
Paychex Flex
8.1
Company Website Posting
ADP SmartCompliance
Paychex Flex
8.1
Publish to Social Media
ADP SmartCompliance
Paychex Flex
8.1
Job Search Site Posting
ADP SmartCompliance
Paychex Flex
8.1
Duplicate Candidate Prevention
ADP SmartCompliance
Paychex Flex
8.0
Applicant Tracking
ADP SmartCompliance
Paychex Flex
8.1
Notifications and Alerts
ADP SmartCompliance
Paychex Flex
8.2

Pros

ADP SmartCompliance

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo

Paychex Flex

  • As a user, and not an HR professional, I can't speak to what it did well. I do know that our HR team (and company as a whole) was not pleased with it as a whole since we are jumping ship
  • Check stubs were easy to locate (and print, if you fancy that)
  • Tax documents were on the main page, which worked out well for those of us who needed to find it again easily
Ricky Small profile photo

Cons

ADP SmartCompliance

  • I WOULD LIKE TO SEE ADP ADDRESS DEALING DIRECTLY WITH THE COMPANY PREFERRENCES; AND NOT USE GENERAL GENERIC METHODS. WE KNOW ADP CAN PROGRAM TO YOUR COMPANY SPECIFIC NEEDS, BUT IT WOULD BE NICE IF CERTAIN ISSUES COULD BE USED ON A CUSTOMIZE BASIS. EXAMPLE RETRO PAY CALCULATOR PAID AS A SEPARATE CHECK AND STILL GENERATE INTO BATCHES FOR PAYMENT PROCESSING.
  • I WOULD LIKE TO SEE ADP PROVIDE MY TRAINING TO UNDERSTAND THEIR REPORT STRUCTURE AND HOW TO TRULY USE THIR ADP COMPLIANCE FULLY. THEY HAVE PROVIDED 2017 SOARS TRAINING BUT I WOULD LIKE TO SEE A MORE OF A ONE ON ONE COMPANY BASIS TRAINING.
  • ADP CAN HELP WHEN IT COME TO CLIENTS REACHING REPS IN A MORE TIMELY MANNER THE ACCT MANAGER USUALLY DOES GET BACK TO YOU BUT NOT ALWAYS THAT SOON.
Vanessa Anderson profile photo

Paychex Flex

  • The only con I've encountered is learning the new location of certain items.
Rhonda Rader profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 3 answers
Rated for the ease of using SmartCompliance and the communication received.
Janett Stout profile photo

Paychex Flex

Paychex Flex 8.9
Based on 3 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader profile photo

Usability

ADP SmartCompliance

ADP SmartCompliance 8.1
Based on 3 answers
very good but not perfect
Mitch Norby profile photo

Paychex Flex

Paychex Flex 8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Support

ADP SmartCompliance

ADP SmartCompliance 7.6
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Paychex Flex

No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

Paychex Flex

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

Paychex Flex

I was not here when the decision was made to move to the Paychex Flex system. I had used Paychex as a payroll processing company at a previous job, so it has been interesting and beneficial to see the other things they can offer. It is also a much better team behind it than just the payroll side at Paychex.
Daniel Miles profile photo

Return on Investment

ADP SmartCompliance

  • We have been able to focus more on our 30,000+ employees getting paid on time instead of spending so much time on garnishments.
No photo available

Paychex Flex

  • The impacts Paychex Flex has had on my business and my overall business objectives have all been strongly positive.
  • For a very reasonable price, I get out of having to calculate, manage, and effectuate payroll, keep up with deposits, and file the multitude of reports that are mandated.
  • Because of what Paychex does, I have more time to focus on my business and my clients. I also have tremendous peace of mind knowing all that stuff is done correctly and on time.
Sheri Smallwood profile photo

Screenshots

ADP SmartCompliance

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details

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