What users are saying about

ADP SmartCompliance

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Top Rated
84 Ratings

Paychex Flex

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Top Rated
60 Ratings

ADP SmartCompliance

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Top Rated
84 Ratings
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Score 7.3 out of 101

Paychex Flex

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Top Rated
60 Ratings
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Score 6.6 out of 101

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Likelihood to Recommend

ADP SmartCompliance

  • Best suited - Easy to understand and user-friendly and fast.
  • Less suited - Navigation of what is available seems to be hidden and not front and center.
Evelyn E. Bozeman profile photo

Paychex Flex

I would say that it's completely great for simple things. Accessing your paystubs, looking at your current information, verifying easy changes like address, name changes, etc.. that works great. I would say that Paychex feels limited with it's functionality on the end user side, however it isn't necessarily a bad thing. If you're trying to stay lean and light for a system, I'd highly recommend it. If you need more in depth functionality from a payroll system, it seems like other solutions would be better.
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Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Paychex Flex
7.3
Pay calculation
ADP SmartCompliance
9.1
Paychex Flex
7.5
Support for external payroll vendors
ADP SmartCompliance
9.1
Paychex Flex
Benefit plan administration
ADP SmartCompliance
9.1
Paychex Flex
7.0
Direct deposit files
ADP SmartCompliance
9.1
Paychex Flex
8.0
Salary revision and increment management
ADP SmartCompliance
9.1
Paychex Flex
7.6
Reimbursement management
ADP SmartCompliance
8.6
Paychex Flex
6.1

Human Resource Management

ADP SmartCompliance
Paychex Flex
4.5
Employee demographic data
ADP SmartCompliance
Paychex Flex
6.8
Employment history
ADP SmartCompliance
Paychex Flex
4.6
Job profiles and administration
ADP SmartCompliance
Paychex Flex
5.0
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Paychex Flex
4.4
Organizational charting
ADP SmartCompliance
Paychex Flex
1.0
Organization and location management
ADP SmartCompliance
Paychex Flex
3.2
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Paychex Flex
6.4

Leave and Attendance Management

ADP SmartCompliance
Paychex Flex
7.7
Approval workflow
ADP SmartCompliance
Paychex Flex
8.0
Balance details
ADP SmartCompliance
Paychex Flex
7.0
Annual carry-forward and encashment
ADP SmartCompliance
Paychex Flex
8.1

Employee Self Service

ADP SmartCompliance
Paychex Flex
6.8
View and generate pay and benefit information
ADP SmartCompliance
Paychex Flex
8.2
Update personal information
ADP SmartCompliance
Paychex Flex
8.0
View company policy documentation
ADP SmartCompliance
Paychex Flex
6.4
View job history
ADP SmartCompliance
Paychex Flex
4.6

Asset Management

ADP SmartCompliance
Paychex Flex
4.2
Tracking of all physical assets
ADP SmartCompliance
Paychex Flex
4.2

HR Reporting

ADP SmartCompliance
Paychex Flex
4.8
Report builder
ADP SmartCompliance
Paychex Flex
4.2
Pre-built reports
ADP SmartCompliance
Paychex Flex
4.3
Ability to combine HR data with external data
ADP SmartCompliance
Paychex Flex
5.9

Onboarding

ADP SmartCompliance
Paychex Flex
4.9
New hire portal
ADP SmartCompliance
Paychex Flex
4.3
Manager tracking tools
ADP SmartCompliance
Paychex Flex
5.5

Recruiting / ATS

ADP SmartCompliance
Paychex Flex
8.3
Job Requisition Management
ADP SmartCompliance
Paychex Flex
8.4
Company Website Posting
ADP SmartCompliance
Paychex Flex
8.4
Publish to Social Media
ADP SmartCompliance
Paychex Flex
8.4
Job Search Site Posting
ADP SmartCompliance
Paychex Flex
8.4
Duplicate Candidate Prevention
ADP SmartCompliance
Paychex Flex
8.0
Applicant Tracking
ADP SmartCompliance
Paychex Flex
8.4
Notifications and Alerts
ADP SmartCompliance
Paychex Flex
8.4

Pros

  • ADP Smart Compliance provides real-time tools to see your tax deposits, filings, and amendment files.
  • ADP Smart Compliance allows different options of updating information (tax input, amendment files, integration (manual and automatic)
  • ADP Smart Compliance has user-friendly reporting tools.
Melissa Cypher profile photo
  • The app notifies you when your paystub is available. It is then accessible on both the App as well as the browser based application.
  • It automatically implements two factor authorization using your phone number on file as soon as it recognizes that you're logging in from a different device or IP address.
  • I know other platforms like Paylocity also offer similar functionalities, but I've used both. My wife currently uses Paylocity at her job. The platform is just clunky. Paychex feels lighter, more agile, and just easier to use from an end user standpoint.
No photo available

Cons

  • I would like to be able to upload wage payments into SmartCompliance. One stop shopping.
  • Ability to reset a user's password.
  • I would like to see more instruction on how to set up a jurisdiction. I found setting up a new state to be confusing and it did not set up the jurisdiction correctly. I needed my account manager to walk me through.
Michelle Gagnon profile photo
  • Within my version of Flex (unsure if it is available at a different tier or enabled/disabled within the admin side), I don't have the ability to change my paycheck distribution. I have a set amount that goes to my personal account and part that goes to a joint account. My insurance is changing 1/1/19 and I need to modify those values. I can't seem to do this within the UI, so I need to contact my accounting/payroll department to do this instead of doing it in the app. Paylocity offers this feature.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Paychex Flex8.8
Based on 3 answers
Because it makes the part of my job that includes payroll very easy.
Joretta Fletcher profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
Paychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
We used a custom inhouse program for many years before going to ADP Workforce Now. That transition was painful but eye opening on what was available from Payroll providers/ However, their lack of integration between their platforms and their untrained staff led to a lot of extra work and the miscommunication resulted in expenses to the company which had us look elsewhere. We decided on Paychex Flex because we believed their product was seamless, we were looking to a future with increased off site employment so our needs were changing and Paychex met those changing needs on paper.
Cynthia Harris profile photo

Return on Investment

  • We used another service for taxes and had all sorts of problems with duplicate payments, no payments, etc. With ADP we are confident our taxes are being paid correctly every time.
  • The Garnishment process has been a pain. Some functionality was missing and we have had numerous situations where payments were late and there was no visibility for manual checks. There is a fix now which we will be adopting soon, but I have been unhappy with the garnishment. FYI, ADP management is aware of this.
No photo available
  • Reduced admin time and costs.
Chris Strohfeldt profile photo

Screenshots

ADP SmartCompliance

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Paychex Flex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details