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Basecamp

Basecamp

Overview

What is Basecamp?

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (117)
    5.0
    50%
  • Team Collaboration (117)
    4.3
    43%
  • Document Management (109)
    3.8
    38%
  • Resource Management (98)
    3.8
    38%

Reviewer Pros & Cons

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Pricing

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Basecamp Business

$99

Cloud
Per Month [Unlimited Users]

Basecamp Personal

Free

Cloud
Limited Capabilities

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Basecamp Demo

YouTube

Garmin Basecamp demo - Part III

YouTube

Garmin Basecamp demo - Part II

YouTube

Basecamp - 2-minute Demo

YouTube

Garmin Basecamp demo - Part I

YouTube

Basecamp Project Management Review

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

3.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.8
Avg 7.4
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Product Details

What is Basecamp?

Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.

Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.

Basecamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

Basecamp starts at $15.

Asana, Brightpod, and Birdview are common alternatives for Basecamp.

Reviewers rate Quotes/estimates highest, with a score of 8.3.

The most common users of Basecamp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1263)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Based on user reviews, here are the three most common recommendations for Basecamp:

  1. Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.

  2. Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.

  3. Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.

Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.

Attribute Ratings

Reviews

(51-75 of 144)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Intuitive and easy to pick up and start using.
  • Great system of reminders and notifications to keep everyone up to date.
  • The ability to assign to do's and view other's to-do lists is super invaluable to me as a manager.
  • Sometimes navigating to areas I frequent is a bit clunky.
  • I wish I could at least see projects I'm not invited to, though ideally, I'd love to have a setting to just automatically give me access to everything. As a manager, it's always tedious having to request access to campaigns all the time.
Kim Norbeck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides an email thread that is easy to navigate.
  • Allows users to communicate without having to send multiple emails.
  • Provides a means to share large files.
  • I would love the calendar to be synced to Outlook (please forgive if this is a feature and I have just not figured out how it works).
Martha Batruny | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Its messaging board is amazing. It keeps track of the incoming and outgoing messages in a useful queue manner.
  • It is an effective tool.
  • It offers the ability to make to-do lists which decreases my workload.
  • Sometimes there are certain connectivity issues that slow down the working process.
  • Although I like everything in it but occasionally when I have to export my work to excel format as they have no feature for that so I feel a bit annoyed and confusing.
  • Apart from this, I like each and everything about this product.
John Petit | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy to implement and it is simple to assign tasks because the interface is excellent.
  • It is excellent for creating a work calendar with specific tasks and dividing them according to areas and processes.
  • The chat room is effective, to publish information about the organization.
  • It is very useful that all conversations, requirements and shared files are stored on the platform.
  • It facilitates the monitoring of the work of each professional, something very significant for the internal management of the projects.
  • It is a very excellent program to plan projects in an organization, although Their reports regarding time issues are somewhat basic or elementary.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Used to delegate tasks - This is so helpful for the internal agency and clients to keep track of ongoing projects.
  • Status keeper - Would refer to basecamp during weekly status meetings.
  • Built-in messaging board - You can communicate through basecamp which made it easier to keep all conversations in one place.
  • Takes time to learn - It's not as straightforward as other platforms but once you get the hang of it it's really useful, it just takes time.
  • Should be easier to create monthly or weekly reminders - To-dos have to be manually put on calendar vs having a reminder.
Jared DeLong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Basecamp has a very simple and effective product that is easy to navigate and not overwhelming compared to other project management type tools out there.
  • Their price point is superior to any other tools out there. You can have unlimited users for just $99 per month and 500 GB of cloud storage.
  • Their campfire chat area is a great alternative to emails. This plus to-do lists saved a lot of time in drafting follow up emails and checking in with accounts.
  • They have virtually no reporting within the system, which makes it very difficult to figure out how to improve systems and optimize.
  • Their integrations feel a bit lacking, especially again with any reporting tools out there.
  • The lack of customization has been frustrating at times. For example, there isn't a way to hide whatever you want in a project, so we've had some customers confused about certain sections where we've had to explain to them to just ignore those.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Accountability for tasks: it's clear who is responsible for what.
  • Team communications: we use Basecamp to communicate so we don't waste time scheduling extra meetings.
  • We would love to see more integrations -- we use HubSpot for our marketing activities.
Prashant Mahajan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User interface is very intuitive.
  • It doesn't have tones of features, like JIRA, which is the good part, it doesn't complicate the product.
  • It has great project management. Everything is covered.
  • Mobile app is not up to par.
  • The notifications are not configurable.
  • The limited features can be annoying.
Yosa Addiss | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Messaging groups of people with project updates
  • Many means of access- through mobile and desktop applications
  • Easy to use
  • It's so easy for one project to turn into a jumble of many smaller pieces
  • No hierarchy for projects
  • No timeline. It's hard to keep timelines of project components clear
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • No nonsense pricing. I don't have to worry about adding seats or projects and paying more.
  • Simple to use and customizable for each project.
  • Keeps my inbox clean because I can track all our workflow without email and constant chat messages.
  • Some of our tasks lists are big, and the drag and drop reordering is a little glitchy sometimes.
  • Most tools can be turned off if not needed, but I wish I could disable the Pings function also.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to Use: managers can easily look at each person's assignments or things due on a particular day, and users can quickly see what's on their plate and notify project managers of updates, etc.
  • People and Date Assignments: this feature and its ease of management were critical in our choice to use Basecamp.
  • Daily Email Reminders: again, keeping up with assignments is made easy for the whole team with email updates in your inbox first thing each morning.
  • They have a team feature that we love that allows an entire team to communicate. The only downside is that projects cannot be assigned to a team, but rather you have to assign the project to each individual on the team.
Nathan Sichilongo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Basecamp is a good team collaboration tool for managing media content and projects. You can share edits and comments on projects from within Basecamp and work with other team members and see what tasks they are working on. You can also share tasks and calendars all within the tool.
  • Basecamps' check in feature is very valuable and interactive. If you run a team, you can get a daily summary of the tasks or activities your team members were up to. This can be automated and sent at a specific time. It is a great way to see what everyone has been working on.
  • Basecamp's all in one suite one price is genius. Paying one price to get chat, storage, calendar, document editing and project management all for one price is a winner in my books.
  • Basecamps' ability to integrate and work with other apps and tools is another valuable feature. This makes it a great hub for project management if say, you use another tool for communication, you can link it to your Basecamp and have full integration both ways in some instances.
  • Basecamp does project management well, with reports and a feature called Hill Charts, you have a bird's-eye view on whether your projects are moving along well. This information is helpful to project managers and team members especially if you work on projects that have tight deadlines.
  • While Basecamps' all in one integration is great, some features feel a bit redundant. For example, in storage, you can find that you download a different version of a document, since it archives all versions of the same. In this case, using Google drive or dropbox would be best to give you the latest version of a document.
  • Basecamp has a bit of a learning curve so you need your team to be vested into its features otherwise you may not get all your monies worth.
  • While the all in one price is great, it would be good to see another price point option for say teams that are smaller and want to pay $50 or have some features removed. It is useful to have all the features at your disposal but if you do not use them all, you may feel it is a bit of a waste.
Kinga Odziemek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Files storage - you can access your files easily and in no time
  • Notifications - there is no way to miss anything
  • Task delegating - projects are managed in a clear, transparent way
  • Better mobile app - sometimes it doesn't work properly and mobile apps are important factors to me
  • More functionalities in Campfire section
  • Dashboard easy to customize
Laura Cain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Helps maintain accountability - if everything is put within Basecamp, it's very easy to see when things are done and follow up on next steps.
  • You can upload templates within Basecamp, so if you always have a series of to-dos for a new client or project, it can all very easily be automated.
  • Encourages collaboration - you can easily tag people in a post and very clearly see within a thread what work has been done.
  • It would be nice if when creating a to-do for multiple people, it created a separate to-do for each person. Right now, if one person checks the to-do as 'done,' it's marked as completed for everyone.
  • Sometimes the search leaves something to be desired - it will often have items come up that aren't super relevant to the search query.
  • It would be nice if there were some more customization views for certain aspects (like to-dos) sometimes things can look very busy and it would be nice if there were a quicker and easier way to sort my all outstanding to-dos for everyone on that project, for example.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It's great for collaboration. When we acquire a new property, we need to consolidate all of its digital assets into one space. Multiple departments need to be able to access these assets. We have teams in 12 states and various timezones. Basecamp allows us to work together even though we're hundreds of miles apart.
  • We recently updated our website, turning it into a huge corporate site with several microsites. When building this out, Basecamp was an essential tool working with external agencies. They would upload new wireframes and we could make comments and suggestions.
  • It's a great project management tool. When you're working with internal and external stakeholders on multiple projects, Basecamp allows all of us to stay on target and work together.
  • Bulk download of files.
  • Upload files larger than 10GB.
  • Easier UX. The layout can be confusing, especially to those who are new to the platform.
February 22, 2019

Basecamp Review

Score 9 out of 10
Vetted Review
Verified User
  • Organization of project material and communication across multiple teams within the business.
  • Collaboration, file management, timekeeping.
January 08, 2019

Basecamp for team growth

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Project management is the big pro. Basecamp helps you manage a project without any difficulty.
  • Can be used to communicate, share ideas and proposals which makes sure that all team members get notifications of any changes in a project.
  • It also manages documents. You can share with a team member who can comment on tasks.
  • Reporting of project management should have different ways to check the flow of how the project is being executed.
Jessica Meadows Rich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for the creation of groups of To Do's under one project.
  • The Activity Feed allows for a great overview of what's happening to be able to quickly see where things are
  • Anyone can create a to do and assign it to anyone, so people are empowered to take ownership over projects.
  • Is pretty easy and straightforward to get started and creating To Do's and Projects
  • No dependencies! I wish so much that dependencies were an option. So often we have to remember to manually assign the next To Do to someone after something has been completed and it's easy to forget this. So that this human error can be avoided, dependencies would help with this greatly.
  • It took a long time for us to figure out how best to fit Basecamp into our work flow, who was responsible for what and how our processes would best work. It's great now but it probably took us a solid year before we got to the point where we had smoothed out the rough edges and felt like our processes worked perfectly within Basecamp.
  • You sometimes have to be careful about where you are placing information: in the comment v. the note v. commenting on the list v. commenting on the To Do. Depending on who has been checked to received a notification, not everyone will receive the information. This isn't necessarily an issue; it just means you have to be very careful about where you are placing information and double-checking that the people you want to be notified will receive it.
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