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ZoomInfo Operations

ZoomInfo Operations
Formerly OperationsOS / RingLead

Overview

What is ZoomInfo Operations?

ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

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Recent Reviews
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Pricing

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What is ZoomInfo Operations?

ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Clear Analytics is a business intelligence solution that enables non technical end users to perform analytics by leveraging existing knowledge of Excel coupled with a built in query builder. Some key features include: Dynamic Data Refresh, Data Share and In-Excel Collaboration.

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Product Details

What is ZoomInfo Operations?

OperationsOS/RingLead enables revenue teams to build clean and complete sales and marketing data, get new data through connections with ZoomInfo and 60+ 3rd party data sources, infuse critical first party data into the right systems, and accurately route engagement-ready data to the correct sales reps. RingLead’s no-code, automated data management engine, helps organizations to build a stronger, unified go-to-market data foundation to better power revenue motions.

ZoomInfo Operations Features

Data Quality Features

  • Supported: Data source connectivity
  • Supported: Data profiling
  • Supported: Data element standardization
  • Supported: Match and merge
  • Supported: Address verification

ZoomInfo Operations Screenshots

Screenshot of Transform, which gives users the ability to standardize record fields to keep data navigable.  Normalize enables users to clean formatting and keep data consistent. Segment allows users to organize and group records according to common criteria or data points.Screenshot of Prevent allows users to combine all of the features of RingLead (deduplicate, enrich, normalize, segment, and route) into one single task.  This can be done in real-time for net new records coming into a CRM, or on existing records when they are updated.Screenshot of Connecting one or more data vendors to RingLead enables the user to utilize enrichment packages and tasks. Bulk enrichment of records from one or more configured data vendors can be performed. Offers filters to target only the specific records to update, updates existing data that may be old or inaccurate, and fills in the gaps where data is missing, and/or normalize and segment records at the same time.Screenshot of record assignments, routed to the right owner for sales or marketing motions. Any Salesforce object can be routed: Leads, Contacts, Accounts, Opportunities, and Cases Advanced Workflow Rules enable users to define conditional logic on unlimited fields with various operators to route Leads to the right user.

ZoomInfo Operations Videos

ZoomInfo RevOS is built from the ground up around the ZoomInfo's comprehensive B2B data.
How ZoomInfo was able to help Shelli Welch, Sales Operations Manager, and her team, deduplicate over 1M accounts in Salesforce.

ZoomInfo Operations Competitors

ZoomInfo Operations Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

LeanData, Openprise, and Cloudingo are common alternatives for ZoomInfo Operations.

Reviewers rate Implementation Rating highest, with a score of 10.

The most common users of ZoomInfo Operations are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(209)

Attribute Ratings

Reviews

(26-50 of 114)
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August 16, 2019

EverString Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it primarily for sales intelligence, primarily to confirm company size in regard to revenue & location.
  • Support. The customer success manager is great. He regularly reaches out to let us know about upcoming product updates or other events that may have an impact on the way we use the solution. He is also good at addressing questions on a one-off basis, which is much appreciated.
  • Identifying revenue. I've worked with Hoovers, OneSource, and InsideView in the past. All tools just pull data from D&B for revenue. Everstring does seem to take that a step further by analyzing a variety of sources. There will always be issues with the data, especially in regards to private companies, but Everstring does do a better job than other SI tools I have experience using
  • Salesforce Integration. It's good for identifying prospect accounts and contacts because all the fields that Everstring populates are immediately available when I create a report with Salesforce.
  • Updating Account Info with Feedback. Sales reps are constantly looking at other sources to determine whether or not an account assignment is valid. Everstring would benefit from that information as well. There would need to be a way to easily submit that information to Everstring for review.
  • LinkedIn integration. When you are creating territories or resolving a dispute regarding account assignment based upon public information, there are so many resources that an individual can look at. I've worked at companies in the past that base territory assignments on employee count. To this day, I have not seen a more reliable source than LinkedIn for identifying that information.
  • Explaining Intent scores. I think the Intent scores are great, but I don't necessarily understand how they are identified. If I did, I could likely use the information in a more effective manner.
Well suited- Identifying revenue. Prioritizing sales strategy based on public information. Less appropriate- identifying employee count, showing current events related to the company. The interface is kind of busy and requires a lot of clicks to get the information I often need.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used across the marketing and sales team at my company. It helps us with our ABM strategy and picking the right accounts for us to advertise to. It also helps the sales team find the right companies who are showing intent for our software.
  • You're easily able to find companies that aren't in your CRM and are in your ICP.
  • It allows sales reps to find similar companies to our best customers.
  • EverString's implementation process was not well organized and was confusing for my team. My team had to do a lot of work to get this up and running, and we feel like the customer success manager could have been more attentive.
If your main issue is finding the right accounts to reach out to and you know your ICP or how you want to target these people, EverString is great. If you need help finding contacts at the companies, I found that the data is a little less accurate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's used by the marketing department. It helps us to attain some valuable information on the intent of prospects and their fitness to our customer profile. Instead of chasing each prospect in our target market, it helps us to focus on those who are surging.
  • Finding prospects that are looking for products like ours.
  • Creating customer profiles.
  • The categorization of companies.
  • More options within industries.
It's a great tool if you do account-based marketing and you need to narrow down your focus on the companies that are actually in search of a product or service like yours.
August 16, 2019

testing EverString out

Hanna Davis | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
EverString is currently only used by Marketing to enrich leads and take advantage of the intent marketing. We get a lot of new contacts from EverString, but have issues appending data to existing contacts. As for the intent, we use this to further target our CRM list marketing, but have noticed that in order to find companies surging on our chosen topics, the list size must be quite large.
  • Finding new contacts for our companies.
  • Finding new companies.
  • Being able to "enrich" data -- meaning finding data for contacts that we upload into the system.
  • We have more options for intent topics.
  • The platform was really hard to understand in the beginning. More training would be helpful.
  • UI could be improved. For example -- because I was not an admin, I was unable to complete the in-platform training.
If you want to find new leads, this platform is good. If you are trying to enrich existing leads, this platform doesn't work very well, and all it does is pull in new leads.
August 16, 2019

EverString

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used to help in the search process of finding new prospects. It is being used by the sales department, typically by the business development team, but also by the Account Executives. It helps us find better contacts in our database. With hundreds of thousands of contacts, we needed EverString to find the needle in the haystack.
  • Finds the revenue of the company.
  • Finds the address of headquarters.
  • Gives us an estimate on how likely it is that the company would need a financial software.
  • Sometimes the revenue doesn't match up properly.
  • There could be differences in the mailing and billing addresses.
  • ESrevenue is very general (ex. 500M-1B).
EverString is great for filtering through a huge database of prospects. The ES intent helps the best when you put it in a vertical of a report, and filter the report to the top-down ES intent. Scenarios where it doesn't work are when you don't have it aligned with other software. For example, if you have the intent, but there are no contacts in the account, EverString tells you about the company, but not who is in the company.
August 16, 2019

EverString Review

Armando Falotico | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used to look up prospective accounts in the system. We look up the revenue for these prospective accounts in order to see whether or not the prospect falls into the allowed category of revenue we, as sales reps, are supposed to target. The problem it does address is seeing what kind of class of company we are going to target.
  • Raw revenue
  • ES score
  • Accuracy
  • User-friendly interface
  • Could be faster
It is well suited in a hunters role but needs to be more accurate to prevent time wasted hitting on accounts that are smaller than they actually look. Sometimes the companies are actually even larger than they look, too.
Kadin Stephens | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used by our organization in a couple of different ways. One use is the gathering of company, and like-company, data to "fill in the gaps" of targeted markets. The other is to gather contact information for different individuals at our company to reach out and get answers.
  • The user-friendly interface makes it really easy to get the hang of looking up various things and getting the information you need.
  • Appealing website design. Saved lists are easy to navigate and modify.
  • Building a list of companies and/or contacts is seamless.
  • Known tech-savvy regions should be added to the search function. i.e. Silicon Valley.
  • When finding contacts, you cannot distinguish what person is at what location.
  • Whittling down a list by NAICS codes is not always helpful. When selecting strictly manufacturing codes, companies that provide only software still slip in.
EverString is best suited when trying to find like-companies, it does a great job at that. Finding companies that are similar to/ do similar things with companies you already do business with can be powerful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use EverString as a means to score accounts, linked with our Bombora account that shows us surging accounts if they're searching for specific terms we've set. It's mainly used by the marketing and upper sales teams.
  • It allows us to visualize a numerical scoring system on accounts.
  • It's excellent for analysis further down the line.
  • It needs a wider regional split.
EverString is well suited for searching a territory for specific audiences. It is not so appropriate if you want to export a list of your said audiences.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our sales department is able to use EverString to find the companies that are searching for solutions to the problems we solve.
  • Surge list: it helps pinpoint which companies are considered hot topics.
  • List building: you can build a list of companies, filter it, then save it, and even have a notification sent to you when it's ready for consumption.
  • The reports/analytics that you provide should be interactive. We should be able to see not only what industry each company falls under, but it'd be nice to also drill into the industry to see the specific companies.
EverString is great for finding fresh accounts, or pinpointing old accounts and the topics they are searching for.
August 15, 2019

An impressive tool!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our consultants use EverString to help find timely leads for our clients. It is a wonderful tool that heavily cuts down on prospecting time. We have an automated system that can run very smoothly. EverString ensures that we can always feed our funnel and keep the system running.
  • The ability to search by intent is amazing and incredibly useful.
  • There are plenty of unique filters to help narrow down your searches.
  • Being able to search for companies and pull updated contacts all in one place is great.
  • It would be great if EverString also included a massive directory of local small and medium-sized businesses.
EverString is great for sales. If you can properly define your target market, you can find businesses shopping for your service.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EverString has been helpful in allowing us to see buying signals from companies. It's helped us bring in more leads that transition to opportunities than the products we were using prior to our switch. It has helped us narrow down our prospect pool and focus on those who are currently and actively looking for a product like ours. Our SDRs are able to dedicate their time to call leads who are responsive and interested rather than taking a shot in the dark. It's truly helped our cold calling numbers by allowing us to focus on people who have shown to have a need.
  • Align sales and marketing strategies
  • Ability to target customers allowing for lead enrichment
  • Shows buying signs from all markets
  • Easy integration with SalesForce
  • Straight forward and easy to navigate
  • Contact information isn't always correct.
EverString is well-suited for companies who are trying to target their outbound efforts toward intent. It seamlessly integrates with SalesForce, streamlining our sales process and provides us with contact information in addition to relatable content consumed. Great to build up your contact database and have target accounts. You're provided with an overall buying score based on the prospect's searches, web visits, etc, and they provide you with the details as to why their score is what it is. Lastly, it helps you align your sales and marketing strategy. Being able to see what resonates with those searching within your market is very valuable.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using Everstring as part of our new ABM/targeted demand gen strategy. Both marketing and sales departments are making use of the product. We use Everstring in two ways:
1. Create company lists around certain search topics (Ideal customers) to try and increase our sales funnel.
2. Create contact lists (us only) around companies we are currently targeting through ABM (this helps our sales team with their process).
Everstring allows us to get contact level information, our ABM tool does not provide this information.
  • Target users based on products they are currently using. This helps determine if a potential customer is a good fit for us.
  • USA Contact lists: we have clearbit reveal on our website to determine which companies are engaging on our site, but that's only at an account level. Everstring is able to provide us contact (company list upload) so we can find the right "active buyers" to reach out to via sales.
  • Being able to filter by job title and department allows us to find the decision-makers at a target company.
  • Contact lists are only available in the USA currently; adding to EMEA would be great. Might be a compliance/security thing though.
  • Sync with salesforce is buggy; we want to add in new contacts to our salesforce from EverString (minus duplicates) there is a "don't show contacts in my CRM" feature, but it does not work properly. When I applied this filter to a contact list, there were a bunch of duplicates already in our Salesforce. Added more work in having to remove them ourselves. Hopefully, they fix this issue.
If you have an ideal customer profile, Everstring can be a great tool for generating target company lists for sales/marketing. When paired with an ABM tool like Terminus or Demandbase, Everstring is an amazing companion. If you don't have a way to measure engagement by the company on your website, the tool might be less helpful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our business development team currently uses EverString to identify and prioritize target accounts. Before EverString, we were prospecting through LinkedIn and didn't know if companies were in market for our product. Now we use EverString's intent and fit model to identify accounts in our ICP, but who are also in market for our product. It has fundamentally changed the way we prospect.
  • Identifying accounts. As an Account Development Rep, the world of acconts is endless and you don't know who's shopping.
  • The contact information could be more up to date. Sometimes if there are new employees, it takes months to get updated information. Also, there aren't as many direct dials as other contact providers.
EverString is well suited for sales teams. It's helpful for identifying new accounts, and resurfacing lost opportunities with companies who weren't ready to buy.
Marco Martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Everstring is being used by our Marketing team and our Sales teams. It helps us identify prospects with intent, who are a possible fit or to help us find other similar prospects.
  • Shows intent.
  • Great company info.
  • Shows Like customers with a similar profile.
  • Keep Expanding company lists.
  • Not much to say on improving, great product.
  • Sometimes accounts in Salesforce don't pull up in Everstring Salesforce plugin.
When I am determining what accounts to go after, I leverage Everstring to see if they are a good fit or have any active intent.
Jennifer Yugo, PhD, SPHR | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We are using EverString to build our sales pipeline and brand awareness. It is being used across the company. It helps us 1) build visibility by reaching out to relevant stakeholders 2) increase engagement on our website, and 3) reach our sales goal and further the stable growth of our company.
  • Client support: Andreas, our account lead, is always available, positive, eager to help and engaged around our business, and moves action areas to others on his team.
  • Competitive pricing.
  • Intuitive User Interface.
  • Speed-to-Implementation: we were up and running within a week of executing the agreement.
  • Time-to-maximizing the system to results.
  • Understanding how EverString's contribution integrates with the processes and plans that make sales happen: we use their data to take action and the two are interlinked.
  • Ease and swiftness of identifying top contacts who are most likely to become engaged leads.
We don't have ROI yet - so I would hesitate to refer.

Well suited: eagerness to grow sales through marketing and sales campaigns

Poorly suited: not a direct list provider (although those are rarely a good idea), if you're looking for a super-fast solution to building sales, don't have some time to invest in integrating your process with EverString to make something work.
August 14, 2019

EverString Review

Meredith Chandler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, our Sales department uses it to prioritize accounts and leads we should outreach.
  • Relevant news articles.
  • Provide Intent data.
  • This might be an SFDC integration thing, but providing more detailed time stamps for the specific search would be helpful.
  • Provides who in the organization did the intent search so I am not targeting the incorrect lead.
Good for intent data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our Sales and Marketing departments use Everstring to track surging in intent data.
  • Tracking intent.
  • The plugin with Salesforce always has a more palatable description of the company.
  • Comparable companies.
  • Since we mainly use EverSting for intent it'd be nice to see changes from one week to the next.
  • Would be nice to see one company's historical data in intent.
Great for researching a company and similar.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use EverString in sales and marketing to provide directional data on prospect quality/fit. We also use it for list building and enrichment.
  • Keyword search/filtering.
  • List building.
  • Sales self-service.
  • Issues with scoring only 50% of accounts.
  • Model building is based on a CSV file and you don't know what levers or inputs are actually influencing the model.
  • No real-time contact validation/verification.
It is well-suited to companies that have easily definable target markets without a lot of nuance/variation. When your product/service spans industries, departments, markets and doesn't fit into a "box" it is more difficult to get it to work for you. Also, if your company supports SMBs, many of these companies don't show up in EverString's database.
Eric Ayala, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everstring is the foundation of our ABM Strategy, and with the incorporation of Bombora allows us to identify our TAM, segment that market into unique audiences and lets us market to each of these segments with a unique message. We were entering a new market and had an empty database, literally. Today we have 10's of thousands of companies, contacts and intent data on each.
  • Create audiences
  • Segment audiences
  • Aggregate intent
  • Populate other tools through integrations
  • I really dont have any areas. For our use, Everstring is more than sufficient
Entering a new market and launching a new product I believe is where Everstring really shines. The ability to find and to populate a database is impressive. We worked on finding small to medium businesses and they did amazingly well. Sorting through that data is amazingly simple with great supporting graphs/charts
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Everstring is being used for database enrichment (accounts & leads), account sourcing, and we're also leveraging it for its integration with Bombora.
  • Account enrichment
  • Technographic insights of your key acounts
  • Fit scores to help prioritize accounts
  • Additional coverage - they only map to approx 40% of our accounts given we're in SMB
  • Better & richer technographic insights whenever possible
  • Stronger contact info/insight.
Well suited for companies selling to SMB, as they seem to have the best account data insight vs the other big data players (we talked to Zoom, Discover, etc). We also really love their Fit Score, and how easy it is to source accounts & load into SFDC. If you need contact insight, I'm not sure they're your best solution, or you may want to partner them w/ another vendor.
August 13, 2019

So far, so good!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
At the very least, we use EverString to pull lists of contacts at companies that may be potential clients... but it is so much more! We use this solution to keep up-to-date on industry staffing changes and when there is surging search traffic for products like ours. Other contact database solutions on the market tend to nickel and dime their pricing and frankly, our company was only able to purchase the most basic services at a competitor of EverString. When we started shopping around, we were very pleased to find that EverString offered all-inclusive pricing so we could get the most out of their product. We have definitely taken advantage of any/all uses and continue to learn more about the product every day!
  • Verified information
  • Trending search data
  • Personnel changes
  • User interface
  • All-inclusive pricing
  • Search data could be a little more granular - for example, offer the ability for us to see when contacts are searching for our competitors.
We use EverString every time we start a new marketing campaign. Since this is my primary focus, and it works well for this need; I'm not sure of where it wouldn't be appropriate to use for this purpose.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We are using EverString as a way to find companies that would be a good fit for our product based on the features that company has. For example, right now we are looking for companies that use specifically Community Clouds. It is only our department that uses EverString.
  • The intent is very spot on with EverString.
  • The list of the companies is very broad, from all types of industries.
  • Targeted customers.
  • What the numbers mean are not entirely understandable in the intent part.
  • We have contacted some clients who were supposed to be using Community Clouds and they were not using it in reality.
EverString is good if you know the exact types of clients you want, then you can write all the features and they pop up.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Department: Sales and marketing
Account selection (look alike contacts) and to select the contacts for various departments associated with those target accounts. Also used to understand the potential technology stack within an Account.
  • Account selection - finding look alike accounts
  • tech stack information
  • filtering capes to pinpoint accounts
  • contact level data. Found that the data was very inaccurate when compared to the source they claimed they used it from
  • Exporting specific contacts ( was an issue in the beginning, was fixed over the agreement)
It's well suited for account selection and look-a-like accounts.
Phil Nugent | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The sales department has access to EverString. It is used to identify the revenue of a specific company, the C Level contacts within the organization as well as where the organization is headquartered.
  • Accurate Data
  • Filtering ability
  • Intuitive interface
  • Limited search capability
  • Outdated contact info
  • No app
Great for searching a territory for specific audiences and/or industries. Not so great if you want to export a list of your findings.
Melissa Davies | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used with sales team in SFDC order to prevent duplicates and reduce data entry by sales. Duplicates cost the company about $20 per record (storage in Marketing Automation tool), confusion on who is working what, and poor prospect experience (2 different sales people calling into the same prospect on the same day). Implementation was quick and easy with no downtime, little to no training of the sales team involved - an error message pops up saying "Are you sure you want create a new record - there is one already" with this xxxx and a link to that record. Its flexible enough to allow the person to create the record but it has already dropped duplicate creation significantly.
  • Duplicate prevention
  • Customizable error message - nice to have
Companies that use round robin assignment (without dedicated territories), large sales teams with lots of record creation by sales (inbound, etc), companies using SFDC.
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