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ZoomInfo Operations

ZoomInfo Operations
Formerly OperationsOS / RingLead

Overview

What is ZoomInfo Operations?

ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is ZoomInfo Operations?

ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is ZoomInfo Operations?

OperationsOS/RingLead enables revenue teams to build clean and complete sales and marketing data, get new data through connections with ZoomInfo and 60+ 3rd party data sources, infuse critical first party data into the right systems, and accurately route engagement-ready data to the correct sales reps. RingLead’s no-code, automated data management engine, helps organizations to build a stronger, unified go-to-market data foundation to better power revenue motions.

ZoomInfo Operations Features

Data Quality Features

  • Supported: Data source connectivity
  • Supported: Data profiling
  • Supported: Data element standardization
  • Supported: Match and merge
  • Supported: Address verification

ZoomInfo Operations Screenshots

Screenshot of Transform, which gives users the ability to standardize record fields to keep data navigable.  Normalize enables users to clean formatting and keep data consistent. Segment allows users to organize and group records according to common criteria or data points.Screenshot of Prevent allows users to combine all of the features of RingLead (deduplicate, enrich, normalize, segment, and route) into one single task.  This can be done in real-time for net new records coming into a CRM, or on existing records when they are updated.Screenshot of Connecting one or more data vendors to RingLead enables the user to utilize enrichment packages and tasks. Bulk enrichment of records from one or more configured data vendors can be performed. Offers filters to target only the specific records to update, updates existing data that may be old or inaccurate, and fills in the gaps where data is missing, and/or normalize and segment records at the same time.Screenshot of record assignments, routed to the right owner for sales or marketing motions. Any Salesforce object can be routed: Leads, Contacts, Accounts, Opportunities, and Cases Advanced Workflow Rules enable users to define conditional logic on unlimited fields with various operators to route Leads to the right user.

ZoomInfo Operations Videos

ZoomInfo RevOS is built from the ground up around the ZoomInfo's comprehensive B2B data.
How ZoomInfo was able to help Shelli Welch, Sales Operations Manager, and her team, deduplicate over 1M accounts in Salesforce.

ZoomInfo Operations Competitors

ZoomInfo Operations Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

ZoomInfo OperationsOS/RingLead is a comprehensive data quality management platform for sales and marketing operations teams to clean, enrich, and route their go-to-market data.

LeanData, Openprise, and Cloudingo are common alternatives for ZoomInfo Operations.

Reviewers rate Implementation Rating highest, with a score of 10.

The most common users of ZoomInfo Operations are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(209)

Attribute Ratings

Reviews

(51-75 of 114)
Companies can't remove reviews or game the system. Here's why
Adam de Delva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EverString is a fantastic product for organizations that want additional visibility into their invisible pipeline. The product is currently leveraged at CAST by product marketing as well as marketing ops teams to drive additional insight into the sales funnel. The core business problems that it helps address include:

  • Bucketing prioritization efforts across the portfolio
  • Lead Gen
  • Lead Enrichment
  • Alignment of marketing effort
  • Helping Sales & marketing align and strategize marketing efforts
  • Bucketing organizations that may be already searching for your solutions
  • Helping Marketing, Marketing Ops & Sales better structure marketing campaigns
  • Leveraging Intent Data & Models to efficiently segment your efforts to align marketing efforts
  • Having a better integration with other CRM solutions across the market (Hubspot)
Organizations that have a well-structured marketing ops and product marketing department. Ensuring that the product's utilization does NOT get siloed, try to encourage adoption towards the overall org. Try finding multiple stakeholders from different territories to leverage the insights. If only a select few are leveraging the insights provided by EverString, the value of the product can get diluted.

Kristin Cardinali | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is used within our department to find additional leads beyond what are loaded within Salesforce. We can create lists with our territory ZIP codes and then parse down by revenue. Finally, we may opt to select industries where we have historically had some success. We use it as we see fit as sales professionals.
  • It helps me quickly identify companies by revenue, location and vertical.
  • It allows me to find new decision makers within these companies.
  • It allows me to exclude companies that are being worked by someone else or are current customers.
  • It provides great high-level "about us" data on my prospects.
  • I would love have more current contact information. I feel as though I still check everything via LinkedIn.
I would use EverString to cross-reference current accounts in Salesforce, as there are roughly double in EverString. I also use it to find new decision makers or to look for "fill-in" accounts to drop by when I am going to be in the market. It is not appropriate without a game plan based on geo or vertical, as there is a ton of information and it's easy to get lost.
Anthony Ammirato | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used by my organization to track intent topics and identify strong leads to follow up with. We are also using the similar companies function to find new leads. I have been trying to use the "contacts" tab but I haven't found it to be accurate enough yet.
  • Identify strong leads via intent topics and score.
  • Identify strong prospects with the similar companies feature.
  • Has good information on companies including revenue, location, employees etc.
  • The contacts are quite outdated or none are available
  • I'm finding that the ESState information is sometimes wrong for where the company is actually headquartered
  • I've noticed a lot of my Canadian accounts can't be identified by EverString
EverString is well suited for determining who to reach out to from a large account list using intent topics. It is also useful when identifying new prospects to go after.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Revenue Operations team uses EverString to identify and purchase new leads, as well as enhance existing leads for our business in the USA, Canada, United Kingdom, and Australia. In addition, we use the Best Fit model to score our existing leads in order to prioritize the best prospects for our sales team to reach out to.
  • The Best Fit model is one of the best features EverString offers. We rely heavily on this scoring model across departments to prioritize prospects for our sales teams.
  • EverString has recently added new international prospect data for the United Kingdom, Canada and, Australia, which helps my company's global outreach.
  • There is a feature when using "Discover" to identify new leads to exclude companies that are already in your CRM. Unfortunately, this feature doesn't not always work, and on occasion we do end up purchasing new companies we already have, even with this setting enabled.
EverString is great for purchasing large lists of net new prospects using specific filters.
November 23, 2018

EverString - The GBU

Christopher J. Nemeth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We at Capital One use EverString to source new leads from our respective markets. The intelligence EverString employ helps uncover new opportunities.
  • They do a good job in sorting leads into industry categories
  • They do a good job in collecting data about those companies like number of employees and revenue size
  • The user interface is clean and easy to navigate
  • If new leads in my market become available, it would be nice if an email alert could be set.
In the manufacturing industry, EverString is a nice tool to use to capture similar leads in the same industry.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is currently only being used by our sales department. It helps us track down potential clients in the CPG industry.
  • EverString is good when it comes to filtering your searches
  • Has a pretty extensive database
  • The ability to build lists inside of EverString would be helpful.
  • Contact information for leads can be spotty at times.
Well suited when it comes to tracking down contacts at large companies.
Shane Adair | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We had a need to find clients that looked like our current client base. We also wanted to target referral sources that matched those we work with now. We brought EverString into our MarTech stack to help us accomplish those tasks. EverString scores our current client base and then allows us to find the best matches to that scoring. On top of that, we can search for like companies by keyword, company URLs, etc. As we get further along in our usage, we will be able to let the individual reps build their own audiences and target them. Currently, though, only marketing has access to do this.
  • EverString can provide us actual contact data within an organization so we are not just targeting a company, but contacts within that organization.
  • EverString works seamlessly right inside our Salesforce instance.
  • EverString's UI is easy to use and navigate, plus our customer success manager is there for us every step of the way if we do run into an issue.
  • As we are newer users, I haven't had anything that I can say is a con at the moment.
For what we signed up for, we are getting what we needed. We needed a service that would allow us to go beyond company info and give us contact info. EverString allows us to get that company detail we needed while also providing that company overview information right inside Salesforce so that the sales team has access to it at their fingertips. The contact information allows us in marketing to target job titles and has a name to put with that title for our campaigns.
Mark Sarbiewski | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used by sales and marketing to identify target accounts by vertical and geography. Marketing is the primary user.
  • EverString has a compelling compilation of company data for the U.S. market, with detailed info on company size, revenue, and tech stack.
  • EverString makes it easy to slice and dice their data to create groups of companies for further analysis. It is particularly nice that EverString can take some or all of your current customers as the primary input to create the model against which fit and pattern matching is evaluated.
  • It is straightforward to save, further analyze, and publish the end target list of accounts.
  • EverString could/should expand to international markets, or at least the top 20-25 countries by GDP. That would significantly increase the value for global companies.
  • One of the challenges with EverString is that, while the data set is impressive, it's fairly static. I think EverString could/should work to get my dynamic purchase intent and/or research data into the product and enable alerts whenever companies move in/out or up/down in fit score.
  • We use EverString in combination with Discover.Org as the 'whole solution', as we need both the target accounts and the contacts in those accounts to enable our go-to-market. Would be great if that combo was all part of the same solution.
When you are building out your target account plans, EverString is great. Also when you are expanding your market or targeting new verticals.

EverString is less valuable when you're looking to build up/out your contact database for a set of known target accounts.
November 14, 2018

EverString's Intent

Aldus Behan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used across the sales department. It helps give us data on each account in our CRM as well as provide insight into companies that may be looking at the topics our company solves for.
  • Automatic completed information for building reports and defining audiences.
  • Allows you to filter down to companies of interest.
  • Gives you access to various resources for the company of interest (news, intent, location, LinkedIn, Website) in one area at the click of a button.
  • Contacts are usually not available for accounts.
  • Revenue or location reported by EverString can be wrong at times.
  • Well suited for companies that have a lot of accounts in their CRM without any information/accurate information.
  • Well suited for companies that have the resources to optimize the use of EverString and build out processes of how people should be using it.
November 14, 2018

Great for prioritization!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Everstring for Sales and Marketing. We use it to prioritize accounts for sales and marketing outreach. We have seen a huge increase in conversions since switching to Everstring.
  • Intent-- helps us prioritize accounts and we we have seen results.
  • Customer service-- although their team doesn't always know the answer, they do work closely with you to try work out problems.
  • UI-- the UI is very user friendly and sophisticated.
  • Their customer service team doesn't fully understand the intricate details of the solution.
  • Their integrations could be improved, especially with Salesforce and Terminus.
  • I wish all the data available in the widget for Salesforce was available to be pushed into Salesforce to create custom reports.
It is great if your company has a lot of accounts and you are wanting to prioritize the ones that are already interested in topics related to your organization.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
EverString is used by the Sales department as a prospecting tool.
  • Customized search lists with multiple options such as geography, industry, sales size, etc
  • Provides an easy to use interface
  • Provides helpful details such as a company summary, industry, etc
  • Industry classification not always accurate
  • Companies that have a location in a geography but are not headquartered in my geographical search area will appear in the results
  • Executive contact information is not accessible such as phone number and email address
  • Revenue size estimate not always accurate
  • A problem I have noticed is the revenue range estimates are not always accurate for some companies. I would like for these to be more reliable as this is the basis I use to identify prospects.
Well suited when trying to identify potential prospects in a market. Less appropriate for finding information on a company already identified.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The marketing dept is using EverString to find accounts with Intent data then the business development team is reaching out to those accounts based on the data and using content to align with the intent data. The Biz Dev team is also using EverString to import contacts/leads and reaching out to those leads.
  • Good intent data - some of the accounts are legit looking at certain words
  • Easy to navigate the solution is simple and straightforward
  • Integrates well with SFDC
  • Some intent data is less than ideal
  • Some contacts are very off
  • The lead search function is hard to use
In outbound lead generation, EverString makes it easy to zero in on accounts, industries, and contacts to pursue. Sometimes the data is legit and the outbound efforts prove to be fruitful, sometimes the data is not legit and it is a huge waste. It makes it easy to narrow down long lists to only pursue those with intent data.
Eva Jackson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EverString to pull target account lists for our account-based prospecting efforts. We also use it as an enrichment tool for various other lists received from partners or other channels. It enables us to ensure we have clean data on three key tenets for our organization: Industry, Employee Range and Website.
  • Strong account-level data. Reliable information on basic firmographic company data.
  • Easy to use interface. It is very simple to pull or enrich lists to publish to Salesforce.
  • Good customer service. Customer success managers are extremely knowledgeable and helpful.
  • Wish you didn't have to publish to custom EverString fields in Salesforce.
Well Suited:
  • Account List Building - building out an ideal customer profile
  • Enriching existing lists for more thorough company data
  • Doing research on individual companies for account prospecting
  • Publishing account data to Salesforce
Less Appropriate:
  • Volume-based lead generation
  • Contact building
November 13, 2018

EverString = 10x success

Jonathan Seibel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EverString (ES) is being used by our sales and marketing team.

This helps qualify better leads by finding intent topics that match our ideal customer. The ES score allows me to better cater to emails, the structure of phone call conversations, and deal proposal. Being brand new to the company this has allowed me to gain a good start with quality leads.
  • Finding ES intent topics
  • Using ES score to find the best quality leads
  • Finding similar companies quickly and adding them to our CRM
  • The quality of contacts found within a company is poor
  • Sometimes the Everstring info will not load correctly within Salesforce
  • Intent scores can be inaccurate or out of date
EverString is well suited for the sales operations and marketing teams. Allowing them to better cater to marketing collateral, feature launch info, and which intent is best to advertise to. For sales ops its great to find priority in which contacts or leads should be reached out to first and to which subject or topic is best to sell on.
November 13, 2018

ES Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use EverString to identify accounts that have intent to purchase software in our industry. We use this strictly in our Business Development department.
  • Filter Logic
  • Size of database
  • UI/UX
  • Intent Scoring
  • Price for accounts could come down.
  • Hard to validate intent functionality.
Excellent for outbound prospecting and identifying organizations that fit the model of our target market. It is nice being able to prioritize accounts based on criteria we developed in the filter logic. It would be nice if it were a one-stop shop to enrich the accounts with contact date, but we currently do not find it to be one.
November 13, 2018

Great Technology!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used by the Sales department to better target accounts by size, industry, revenue, and ESIntent topics.
  • For the most part, EverString accurately pulls company revenue, employee head counts, and industry
  • I have found that on multiple occasions the ESTechnologies has been inaccurate, as well as Revenue
Well suited for specifically targeting prospects by different industry/size/revenue/employee headcount
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EverString is used by our demand-gen Marketing team for data enrichment, lead scoring and audience expansion.

  • Data Enrichment: When the lead fills in form, all the details like company size range might not be entered by the lead. EverString helps us enrich those.
  • Lead Scoring: We have built a CRM fit model which is able to give us best fit companies based on our history of closed won and closed lost opportunities in the past.
  • Audience expansion:we can build an audience based on our needs and companies not in our CRM, which helps us go after these companies through our campaigns
  • Reliable Data - High quality and volume of data. A lot of companies in their database to target. We can find companies that do not exist in our CRM. So, we mostly use this for content syndication, display advertising, etc.
  • Integration with Salesforce has never caused a problem.
  • Intuitive user interface. They also have good manuals on their website explaining everything.
  • Customizable company size ranges. The company size range we use is 1-250, 251-5000, 5000+. Everstring has 201-500 which lies in between two segments for us. We don't know if its an SMB or SME.
It is less appropriate for thought leadership, content authoring, native ads. It's well suited for account-based marketing.
September 06, 2018

Work in progress

Score 8 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used by your organization. It being used by a department or across the whole organization, within our sales and marketing departments. More and more we would like to have it used by the entire team, so we are very excited.
  • Discovering similar companies
  • Location of HQ
  • Company Revenue
  • Contacts
  • Database
EverString is well suited for any type of prospecting, finding and locating companies that are interested in your product and what market, industry or territory they reside in.

EverString is less helpful when it comes to nurturing prospective clients and also when it comes to staying up to date with current customers.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used to identify high priority accounts within the sales department. It's currently only utilized by the sales team with a possible rollout to the marketing team for enhanced Account-Based Marketing.

It allows our reps to focus their efforts on companies that are close to or in a buying cycle for solutions like ours via intent topics. Our reps also use EverString to target companies similar to our existing customer base.
  • EverString works great with our Salesforce platform.
  • The UI is very user-friendly and intuitive.
  • EverString helps our company find new organizations to target. It allows us to focus our efforts on high priority accounts, rather than take shots in the dark.
  • I wish there were more enrichment via the intent topics. If Everstring could give more direction on who is searching for the intent topics, that would greater influence me referring it to colleagues.
  • Contacts within the accounts could be a lot better. More accurate data.
I think EverString is best suited for a marketing department that is looking to enhance their Account Based Marketing efforts, or a sales team looking to build out more targeted lists to pursue.
September 03, 2018

EverString Overview

Arron Delman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
EverString is currently used by our sales and marketing department to find focus companies and further targeting. It assists with certain aspects of PPC and prospecting. Overall, I find EverString to be a great product with a wonderful UI. The time it takes to train individuals will save the company time and money. The support you receive from EverString's Customer Success, IT, and Account management teams is exemplary.

An issue I have with it is that getting contacts is separate from the company quota, which I feel is a bit bait and switch. Also, the overall price is high. Unfortunately, we haven't seen strong results yet, which compounds the pricing issue.
  • Customer Service
  • Streamlined UI
  • Quality and amount of data
  • Contact Quota
  • Quotas overall
  • Pricing
  • NEEDS MORE INTENT KEYWORDS- should match to Google Keyword research
Helps to target some PPC and Prospecting for sales.
September 03, 2018

Popo Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use EverString to look at key intent topics and then cater our messages to key accounts, with the intent topics most relevant to our field. It is a great tool that lets us know what various accounts are looking, at which allows us to see what their company is looking for in a solution.
  • Revenue
  • Location
  • ESIntent Topics
  • ESCadence Stage
  • Correct ES Revenue
  • Better Integration with Salesforce
  • ES Intent Score don't track over time
  • No Contact Level information - it only goes up to Account Level
EverString is great at letting us know what companies are looking from the ES Intent topic field. It's great because it allows us to tailor our messages to each individual account. It would be great to look at the contact-level ES Intent score so we can understand what they're looking at.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Being used by the sales department, and helps with contacts and identifying companies' revenue bands.
  • Accurate revenue band of companies
  • Accurate contacts
  • ES Intent shows who is interested in our type of products
  • Larger database of contacts
  • Show which area within an organisation is showing ES intent
  • Revenue range sometimes off -- goes to 0-1 mil range
Awesome integration with Salesforce, good for prospecting via ES Intent. Less suitable when there are errors in revenue and a billion dollar company show as being worth 0-1 million.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
EverString is being utilized cross-departmentally for Sales and Marketing to enrich our account data. It solves for issues around incorrect data at an account-level, and for the time spent manually refreshing the data as a rep.
  • Easily integrates into Salesforce and pushes data in.
  • Customer support is readily available
  • There are dozens of different data points that EverString touches on
  • The revenue ranges are very wrong, and oftentimes completely wrong for even large enterprise organizations. Oftentimes EverString will pull an individual retail store, or bank (as an example) and use that as the revenue range for the account. As an example, ExxonMobile has a revenue range of $0-$1M according to Everstring because it pulls data from a single gas station.
  • The ESIntent scores don't track historically over time
  • There's no contact-level information
Well Suited - EverString is useful if you're looking to mass enrich tens of thousands of accounts all at once with specific data points (Technology used, industry, etc...)

Not well suited - If you're looking to mass enrich your accounts with actionable data like contacts and their direct information. You'll still need another tool to have this functionality.

Overall I wouldn't recommend EverString, as an individual rep it doesn't do anything valuable for me.
Scott Hild | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
EverString is being used in a combined effort between the Marketing and Sales team to identify target companies to sell our SaaS offerings to.
  • Ability to create audiences and lists. I cover a territory in the West and was easily able to narrow in on the accounts that matter.
  • Overall company summaries and intel is nice and concise
  • Intent topics truly are a good indicator of interest in a particular company
  • Actual contact info for individuals seems week at this point
Building out a list of companies to "hunt" based on intent topics is great! It really takes what can be a daunting task and helps to focus your efforts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EverString is currently being used across the sales division to reference the size of various companies, find companies similar to ones we've had success in and utilize intent topics to pinpoint hot accounts.
  • Intent topics - Showing us what companies are researching
  • Finding companies similar to ones we've had success in
  • Company sizes are typically inaccurate.
  • Some intent topics are more accurate than others.
EverString is a good fit for organizations looking to build a focused list of accounts they can target.
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