Smartsheet - Collaboration made easy
I use Smartsheet very often. Whenever I would have traditionally used Excel, instead I now use Smartsheet as my go-to application whenever …
Starting at $14 per month
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What is Smartsheet?
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
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Popular Features
- Scheduling (106)8.585%
- Task Management (121)8.484%
- Team Collaboration (117)8.484%
- Gantt Charts (104)8.181%
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Pricing
Individual
$14
Cloud
per month
Business
$25
Cloud
Per User / Per Month
Enterprise
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Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Smartsheet Review: Key Features, Pros, And Cons
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Smartsheet Demo [The Only One You Need]
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Smartsheet for Project Management - Demo
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Smartsheet?
Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.
Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Smartsheet Video
Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.
Smartsheet Competitors
Smartsheet Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
Reviewers rate Resource Management highest, with a score of 8.8.
The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.
Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.
Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.
Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.
Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.
Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.
Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.
Attribute Ratings
Reviews
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December 19, 2019
Cross-team integration help
It is being used company-wide for various problems. For my team, it helps us to keep everything organized in one centralized place and eliminates security risk by emailing spreadsheets.
- Real time updates.
- Reduces security risk.
- Allow better import of Excel sheets.
- More dynamic forms.
December 19, 2019
I love using Smartsheet
We are using Smartsheet to manage our large project as a whole, and also breaking it down with different sheets to manage smaller pieces of our project. It is only being used by 1 department currently, but I'd love to see it shared a bit more. We are using it to address a few main business problems. 1. Overall, high level organization of tasks and deliverables according to our existing clients and contracts and 2. Detailed views into progress on each importance phase of our project.
- The color-coding and alerting by using conditions is a fantastic and easy way to call things out.
- The fact that everything associated with each task is all together in one row is so nice - attachments, comments, reminders, plus all your column specific details!
- So much functionality options that it can be tricky to make sure the right things are locked, or you're sharing the right pieces to the right people. Double check everything.
- Works best when everyone is using it, but can require some training. Can be tough to get everyone on board because it can either be intimidating with all the use options, or boring looking off the bat because they think it is just Excel.
December 19, 2019
Smartsheet is a Project Management go-to product
Smartsheet is currently used in our company for managing projects. We are able to track tasks, send out reminder progress request emails, and monitor progress from our clients.
- Reminders.
- Gantt charting.
- There's a feature gap between the Team & Business levels.
- They send out 'info emails' frequently that actually refer to advanced functionality, and doesn't apply to our level.
November 25, 2019
Solid, easy to use project management tool
We use Smartsheet primarily as a project management tool for managing individual projects relating to the development of learning materials or software development. This is an excellent tool for managing timelines and communicating those with the client. We also use it for high-level strategic alignment across projects giving a roll-up view of status and performance.
- Great for managing and updating timelines as projects evolve.
- Good "extras" for communication, sharing, and file management.
- Excellent use of dashboards for rolling up information across projects.
- Creating and managing the dashboard can be a cumbersome and confusing process.
- The product gets a lot of updates with new features that aren't always user-friendly.
- The more features are added, the harder the tool is to use.
September 26, 2019
Lightweight project management software you can use on Day 1
My team uses Smartsheet as a Project Management tool. It's an excellent and lightweight alternative to manage semi-complex projects. In our case, we use it to coordinate launching new products i.e. coordinating photography, content creation, pricing, etc. It is a centralized spot where my team can see the status of any new product to be launched.
- It's lightweight and accessible from anywhere
- Intuitive to anybody who has used Microsoft Excel before. It's sort of like Excel attached to a mail server, a database, and with more project management capabilities
- Uploading files to the database associated with your Smartsheet is a breeze. You can associate certain attachments with certain line items
- The lightweight nature of the program is also a downside. Microsoft Project is bulkier, but integrates more smoothly with the Office suite.
September 25, 2019
Smartsheet for Construction
We use it in the engineering department as a Piping Pre-Fab tracking log. We track piping from design and coordination thru spool drawing reviews to Fab Shop issues and ultimately final delivery to the site. Any member from our team knows exactly where each and every segment of the project is in its life cycle.
- Multiple views available for each sheet like Gant Chart, Calendar, Grid and Card Views
- Automation is the key, notifications to team members
- The sheets can be viewed on PC's, tablets and phones
- Ease of use
- The interface changes frequently enough to keep you on your toes
- Getting your automation set can be tedious
September 25, 2019
Smartsheet Review
This program is a great tool for project tracking, I use it everyday in my business.
- Track progress
- Helps with due dates
- Setup is easy
- Calculations are a bit complicated - to total a row it isn't simple if you do not know how
- The help isn't the greatest
- Adding graphs are a bit complicated
September 25, 2019
Good for managing projects with multi-level hierarchy and complex date dependencies
Smartsheet is being used by the Technical Project Managers to manage both small and complex hardware (NPI) projects with multiple supplier dependencies. Due to its ease of reporting and sharing information across departments it became an important tool when it comes to creating transparency and giving visibility to other departments on upcoming milestones and deliverables.
- Using excel formulas can be helpful when it comes to customizing the sheet
- Start and due date based on dependencies, aka changing one date will waterfall into changing all dependent tasks
- Strong reporting functions
- Customizable dashboard
- Kanban view and usability can use some improvement
- Changes are not seen by other collaborators in real time, ie one needs to save the changes in order for them to be viewed by others
September 24, 2019
Smartsheets is a useful recruiting tool
We used smart sheets for recruiting efforts. While attending the career fair we received lots of resumes and had to somehow keep track of all candidates that came to our table and which ones we wanted to schedule interviews with. After each resume was received, we entered it and all of the info into the smartsheets candidate entry form.
- Listing data entry line items
- Filtering information based off certain categories
- There needs to be a better app
- Sharing access to others
September 23, 2019
Smartsheet is that Smart!
I widely use it with different companies to manage project documentation and updates. It makes it super easy since I can just send other users a link to access it.
- They keep the interface fairly close to Microsoft Word and Excel so the learning curve is not steep for new users.
- It is accessible and usable on almost all types of devices.
- Not much to critique since it does pretty much what it is marketed for.
September 21, 2019
Collaborative Project Management Tool
We use Smartsheet across Project Management, Engineering, and Prototyping teams. We use it to track development projects, resource planning, and to manage projects. It is a unique PM software because it allows simultaneous access of files between multiple people. PM assigns tasks and can request updates through Smartsheet. Task owners provide status updates on their own, creating more efficient communication.
- Collaboration
- Project management
- Notifications and updates
- Critical path
- Resource planning is a rudimentary, mostly manual operation.
- Cannot create a list of the pre-defined user team.
- Would be good to have visual customization of each project worksheet (such as customer logo).
September 20, 2019
Fantastic tool, but it's important to understand what it's meant for
We currently use Smartsheet in most departments. We use it for project management, scheduling, list management, and for some minor spreadsheet work. Sometimes we use it as a replacement for tools like Google Sheets, though it is not meant to be just a spreadsheet tool and does not work perfectly that way. It is much better described as a spreadsheet or data table version of Trello, JIRA, Asana, monday.com, etc.It is one of the most versatile and useful tools we have.
- Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
- Team collaboration. Multiple teammates can access and work on the same sheet at once.
- Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
- Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
- Project management. I wish you could assign multiple teammates to the same task/row.
- It is much like a database. Columns are fields, rows are records. This is why formula capabilities are lacking.
September 18, 2019
Easy to start with this spreadsheet-like interface software for project management
Smartsheet has been widely used for research project management across different disciplines in my university. As an engineering student, I have been introduced to this software when assisting with managing research projects for PIs. This software makes project management effective through simply aligning project tasks, schedule, and outcome with a clear workflow platform.
- Since it is cloud-based, all project participants are able to view and manage the project scheduling and process in Smartsheet.
- Smartsheet allows import and export Excel sheets. While managing a construction project, Smartsheet provides useful workflow template to do so.
- Smartsheet mobile allows users to view and edit files portable
- While making changes in Smartsheet through the web, it may take a while to save all the changes on file. I guess this can be solved by downloading the software, but since I am using it via a university license, web Smartsheet requires high Internet connection quality.
- It requires license to proceed, and free version of Smartsheet is only valid for limited time, which rarely cover the entire project duration.
September 18, 2019
Smartsheet - keeps you organized !
We use Smartsheet for project management, but also for tracking various processes internally, like equipment rental and use. It is used departmentally but any time we introduce it to another employee or team they end up adopting it for their own use. It allows us to stay organized and communicate effectively. We especially like the ability to set updates for changes as needed. It then eliminates the need for futher emails and other communication - it's all done via Smartsheet.
- Project management
- Process management
- Communication right from within the product
- It can take a bit of time to set it up
- It can take a bit of time to learn
- Would be great if it had a user guide of some sort for training additional staff
September 17, 2019
The Smarter Way to Help Your Team
Several departments in the company utilize Smartsheet to track production and distribution of everything that we work with. It makes sure everyone is held accountable and everyone is up to date on information for every project that month. We also track assets that we bring in to work on these projects and share these sheets with other teams to make sure THEY are aware of what is in house, what is not and what to expect/when to expect it.
- Being able to utilize and connect several people and teams to efficiently have a project flow
- Organized and easy to use
- Fast-working and adaptable when updated
- I sometimes have a problem linking sheets. This comes and goes, but is a hassle
- I'd love to see a easy to use calender sheet that could be shared
September 10, 2019
A tool that allows for co-collaboration across teams and projects
We currently use SmartSheet with our implementation team, which is apart of our Client Success Department. It specifically used with new clients as a project plan sheet during the onboarding process. It allows our implementation team and project team to work together in real-time within the confines of a single space.
- Customization - The ability to use templates from other successful projects helps with scalability.
- The ability to upload files and collaborate.
- Permissioning - Being able to restrict access and given certain access really helps with the overall project planning.
- UX could use some love. It looks out-dated compared to other platforms.
- The training documentation for first-time users could be better.
Our company is one of the largest in the telecommunications sector. We have more than 20 million users at the country level, we have a history of more than 19 years in the market, and we handle a large amount of information and a fairly large workforce. We use Smartsheet in all the departments that we have, and all of these must interact with each other, sharing the information to improve internal communication and productivity. In order to improve these processes, we use Smarsheet. It has been quite useful because it has allowed us to save time on money in the execution and monitoring of processes, to improve communication, and to increase productivity.
- It has a solid user interface
- You have the possibility to visualize the data in an easy way and manipulate the information
- It has great generated reports
- Customizable notifications
- Technical support is slow
- The license is expensive
- They do not have live chat or telephone support
August 13, 2019
Like an online Excel++ and easy to use
We were looking for a simple online project management tool that was simple to use and easy to learn, and Smartsheet had everything. It is kind of an online version of Excel with more features like Kanban cards and Gantt Charts.
August 11, 2019
Smartsheet is a time saver for data entry
We are using Smartsheet in our Florida region of Picaboo Yearbooks outside sales. It addresses many problems, the main one being that we are able to fill in our contracts with our customer information from data we have or data the customer enters for us. We send a form to customers with important school information and dates. We then use Smartsheet as a way to collect and organize this information. Then, we implement Smartsheet labs to fill this information directly into DocuSign which cuts down the manual contract process.
- Collect information via forms.
- Store information in separate sheets.
- Create visual views of the information we have to easily see what we're missing.
- The number of sheets seems limited for the individual plan.
- I think the UI could be improved.
August 11, 2019
Smartsheet is a smart choice
My department used Smartsheet to create tables and Gantt charts that could be shared externally and internally. Multiple users could view or update the Smartsheet in real-time. It was useful for having a live dashboard status. Different levels of access could be assigned so only the necessary editors could make changes.
- Smartsheet does not require any special software to be able to access or contribute to the sheet.
- It is very easy to manage users.
- Creating the sheet or workbook is extremely easy and the tool will guide you through the setup.
- Works on any operating system.
- Features found in MS Project are not all available within Smartsheet.
- Advanced features are sometimes difficult to understand how to use.
- Not as much printing options as project.
August 09, 2019
A powerful Management Tool to Collaborate Securely
Score 10 out of 10
Vetted Review
Verified User
Smartsheet is often used when handling cross-departmental projects. For instance, when managing the company's annual activities and billing. The software allows us to interact with similar task checklists in real-time when under conference calls. Above all, it offers the best security compared to Google Sheets.
- The software allows us to attach files on cells within the sheet. Other softwares don’t have this feature.
- Smartsheet has a feature called “Email Shared Users” which improves its reliability to notify users on the current updates.
- Smartsheet has been designed in a way that it integrates comfortably with most management systems of different organizations.
- This software has an outdated appearance when compared to its competitors, Google Sheets. The interface should be re-designed.
- Smartsheet does not support the use of equations/functions within the sheet, as it is done on Google Sheets.
- It sometimes takes too long to figure out how to log in using the company credentials depending on how the link to the sheet is set.
August 07, 2019
Smartsheet is the Smart Way to run your Business!!
Smartsheet has become a key communication tool for our corporate office and our 100 Dealers as well as our Field Representatives. We use Smartsheet to track orders, follow an approval process, and general feedback. So simple to create a link and a mobile form that we get requests weekly for new action items. Smartsheet is a great way for us to reach out and track feedback.
- Quick Mobile forms
- Excel Tracking and organization
- Ability to take on document uploads
- Personalized Mobile Templates
- Logic to process Dynamic questions
- Tab out results by time periods and or certain fields - Example - if this field = yes then place results on sheet 2
August 02, 2019
Simply the Best
Due to the decentralization of my organization and having different branches, collaboration was a nightmare. However, with Smartsheet, project coordination is much easier. Smartsheet is used primarily used in different activities. For instance, tracking and sharing time off and out of the office information, tracking and sharing information on projects as well as tracking all team members tasks. Also, this software has been used to organize and share documents, displaying notices and coordination among the HR groups
- With Smartsheet, sharing information across the whole organization with due diligence has been realized. Departments
- The software has all the required functionalities as opposed to the previous software which was used in the organization. It allows us to import and export excel, projects and other document formats.
- When reporting from this software it's much easier. Data can be taken from multiple sheets and combined into a single report.
- Gantt charts which are drawn using this software are poor in quality. This is in comparison to other software such as Microsoft Project.
- It does not have all the basic formulas required in engineering calculations. This becomes a limitation when working on engineering projects.
- Exporting of information from other sources such as Excel, Microsoft Word and PDFs is limited.
The entire organization uses it as our project management tool as well as an external collaboration tool.
- Collaboration with external users by using whitelists of domains or users
- Integration with JIRA
- Ability to have licenses users and just contributors
- The increase in cost and their platform has been very frustrating
- Lack of proper integration with Project files is less than ideal
- More integrations with other applications
- Easier collaboration on sheets that do not require refreshing or saving
July 17, 2019
Smartsheet is a great platform for teamwork
SmartSheet is used mainly within the marketing team across the globe. It helps us manage complex projects and track and update ownership and progress. It allows us to work in one single place and at the same time!
- Follow up on projects and their progress.
- Share info with several people and have them update their own contributions.
- Budget management is more reasonable.
- Mobile usage is not very friendly.
- Tracking changes and restoring previous changes is not easy.