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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

Review

7 out of 10
May 07, 2024
Incentivized
I use Trinet for multiple purposes, for payroll, for time management and for hiring new employees and on boarding them
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TriNet Review

3 out of 10
May 06, 2024
Incentivized
Our primary use is payroll. We are currently evaluating using it for its HRIS features such as; Recruiting, time off, performance …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (647)
    9.1
    91%
  • Update personal information (661)
    8.3
    83%
  • Pay calculation (660)
    8.2
    82%
  • Benefit plan administration (671)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.8
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1129)

Attribute Ratings

Reviews

(176-200 of 702)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Incentivized
12 months ago I would have rated TriNet an 8 or 9. However, since the implementation of Connect360, the service has gone from great to non-existent. I am getting complaints from my employees about their inability to get issues resolved and as the employer, it can take weeks to get answers to questions. For example, I currently have a support ticket open for one of my employees and I'm on 20 days without a response.
Score 2 out of 10
Vetted Review
Verified User
If you only have a few employees, and you care more about having a big-name PEO than getting good service, Trinet will work well. If you are willing to go to almost any competitor, you will get better service at a lower price. That was our concern—we liked the PEO model for when we had fewer than 5-8 employees when you don't mind overpaying for each one. What we didn't realize is that many of the PEO options offer the same general services at wildly different price points.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payroll management that I can set and ignore.

The self service portal is fantastic.

The implementation and conversion support was stellar. Great communication was provided so that everyone knew when they had access, when to make benefits selection, and where to find your retirement funds.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think [TriNet] is a great platform for payroll and benefits as well as expense tracking and reimbursements and PTO tracking.
I wish there was a way to enter payroll adjustments without having employee sign off sheets.
Communications have broken down since we had our point of contact removed.
March 18, 2021

The TriNet Facade

Score 2 out of 10
Vetted Review
Verified User
I feel their business practices are not forthright. They are not transparent in pricing and have "hidden" fees. I also have voiced my concerns over no longer having dedicated account managers, but TriNet does not value it's customers' opinions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are still a small company but we were even smaller when we started with Trinet. They were able to take 14 employees at the time and provide us with benefits equal to any large company. This is extremely helpful in recruitment of new employees.
March 12, 2021

Trinet PPO

Bryan Grobler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Well suited for a company struggling to find great health insurance options at a reasonable price. For a company without internal HR. Less suited for a company with more scale in terms of people and resources
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Small business where your team needs access to multiple insurance options. If you don't have a full HR team, you can still provide great benefits through TriNet. Remote workers are supported with self-service options. All documents are stored electronically, reducing the need for files and centralized data storage in a corporate office.
October 29, 2020

TriNet Triumphs

Nate Wyne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a startup with a distributed workforce, having a partner who could understand compliance across multiple states was crucial. TriNet was easily able to onboard new employees as well as update payroll quickly and efficiently.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Trinet is great for HR compliance, administering payroll, and benefits administration. For creating reports it can be confusing. At times we had specific questions regarding employee hiring/termination and our account manager was far too slow (think weeks) in responding. As far as benefits administration, it is very easy to use and employees have no complaints.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet basically functions as our HR department so we don't have to hire anyone right now to be in that role. But even when we do, using TriNet will help us scale so that our employee in that position will be much more scalable.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is especially suited for organizations that do not have the personnel for payroll and HR expertise. This allows for the organization to focus on their goals of the company vs having employees on staff that a full time position is not needed. Allows executives to focus on their main goals and strengths.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet takes on the responsibility of our Payroll and Human Resource needs. With their support in these areas, there is less room for error and more opportunity to be compliant and more efficient.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet is well suited for small to mid sized companies who have someone who can basically manage the HR function but need support. They won’t get too involved on a person to person level. If you can manage most of the HR function on your own, TriNet’s tools make it easy for you.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is best suited for organizations looking for a one-stop, centralized platform for their employees for payroll and HR purposes. It provides personalized service where an account manager is assigned to your organization. Unlike ADP, there is no need to call a centralized number with tremendously long wait times.
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