TrustRadius for Vendors is my favorite third party review platform right now
We use TrustRadius for Vendors to gather customer reviews, allowing us to gather customer quotes for social proof, and also, learn more …
Starting at $30,000 per year
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What is TrustRadius for Vendors?
Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Video Reviews
1 video
User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
Pricing
Customer Voice
Starting at $30,000 (multi-year discount available)
Cloud
per year per product
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $30,000 per year
Product Demos
Getting Started with TrustRadius
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What's a Buyer Intelligence Platform?
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is TrustRadius for Vendors?
TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.
TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.
The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.
TrustRadius for Vendors Integrations
TrustRadius for Vendors Competitors
TrustRadius for Vendors Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Security |
TrustRadius for Vendors Downloadables
Frequently Asked Questions
Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
TrustRadius for Vendors starts at $30000.
TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.
Reviewers rate Support Rating highest, with a score of 9.6.
The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(357)Attribute Ratings
Reviews
(126-150 of 258)Companies can't remove reviews or game the system. Here's why
January 31, 2020
Very satisfied and feeling confident for the future.
- The onboarding is just great. We are very well supported by the TrustRadius team.
- The incentives help a lot to generate customer reviews.
- So far, our sales teams are not using the potential of user reviews like they could/should.
January 30, 2020
New User's Review of TrustRadius for Vendors
- Branding
- Ease of Use
- Additional Products
- Additional Categories
January 29, 2020
Perfect reviews to help us tell our story
- Helpful and responsive team
- Ability to get real and relevant stories from our customers
- Nothing at this point
January 24, 2020
TrustRadius Has Data for Days!
- My CSM is amazing!
- The data is a bottomless well of resources and insights.
- I'd love to see more traffic on the actual TrustRadius pages.
- The content offerings seems undeveloped.
January 24, 2020
TrustRadius Generates the Most In-Depth Review Content
- Excellent content that we don't get with other review generation sites, such as ROI and competitor info.
- Ability to tag and organize specific review content.
- The buyer intent data leaves a bit to be desired. There's too much noise in the data that often isn't valuable for us.
- A Salesforce integration would be awesome.
- Trustmaps are accurate to our offerings
- Easy to use widget to house quotes from reviews on our site + collateral
- A better real time view of email cadences/successful open rates
- A better ability to interact with reviewers who leave incomplete or seemingly contradictory reviews
January 23, 2020
Can't go wrong with TrustRadius!
- Customizable review widgets
- Great customer service rep, Shannon!
- Searching for reviews by certain keywords isn't possible and makes it difficult when wanting to pull specific reviews.
- Interface is easy to use, administer and manage.
- Review sourcing and follow-up are all done by TrustRadius.
- Syndication widget allows us to get unbiased reviews in front of our prospects early in the buyer's journey.
- Ability to customize the TrustQuotes for Web widget
- Better pricing model when adding a second product
January 10, 2020
Yes, Trust TrustRadius!
- Easy to use
- People recognized it
- It's trustworthy
- Sometimes it was hard to remember how to navigate the system.
January 10, 2020
Real Reviews from Real Users
- Easy to use.
- Reviews are unpaid and unbiased from real people.
- TrustRadius is well known for being the place to go for product reviews in the space.
- General challenge is getting more customer reviews.
January 10, 2020
Important Channel for Every SaaS Company!
- Easy to use
- Good SEO
- Great team
- Growing traffic to our category
- Giving us access in the portal to see insight into where reviews are at in the approval process
- The support TrustRadius offers has been really impressive!
- The TrustQuotes library is very easy to use both to create quotes and to find them.
- The reports section is really helpful and provides us with valuable visitor insights.
- It would be nice to be able to customize the review widget further.
January 07, 2020
TrustRadius Review from a Influencer Marketing Perspective
- Trust quotes
- Comparatives
- Buyer Intent
- No direct lead info is a big negative
- Setting up categories to analyse trust quotes is horrendous
- Competitive chart functionality is limited and hard to use
December 20, 2019
TrustRadius allows marketers to do their job better!
- Incentivized Review Campaigns
- Reliable CSM and Sales Team
- Better Integrations with other Marketing Platforms
December 18, 2019
TrustRadius reviews are a great way to identify new advocates and arm your sales team with unbiased content
Score 8 out of 10
Vetted Review
Verified User
- The quality of the reviews is generally much higher than other sites.
- How easy it is to run review campaigns.
- We've had problems with a lot of anonymous reviews - while TrustRadius has offered advice for how to encourage customers to leave more reviews, there isn't much flexibility on the language/experience for the reviewer to try to foster more self-identification.
- I wish TrustQuotes for Web had a little bit more flexibility to better fit with our brand look and feel.
December 12, 2019
Gain trust from specific verticals of your customers.
- Great customer service
- Easy to organize current reviews by industry and customer type
- It's expensive to differentiate our product offerings even though they are similar/overlapping
- It can be difficult to get traffic to the reviews
December 10, 2019
All You Need is TrustRadius
- Custom questions. We worked closely with the TrustRadius team to compile questions, that would help us to get as many detailed replies as possible.
- Quotes for Web widget. Ready-to-use script with some CSS enchantments available.
- "Visitor insights". This dashboard helps us to check and analyze what our potential customers/companies are looking for.
- Support. We enjoy working with the team behind TrustRadius. They are always here to help if we get questions (in most cases not the easiest ones) and bring our projects to life.
- Review tagging system. Very flexible way to cherry-pick reviews to put on site.
- Can't search reviews by specific keywords (competitor or program mention, for example).
- Can't import data from external files. For example, we had a huge list of custom tags, and we had to add each tag manually, which is time consuming.
- General UI/UX tweaks for review processing needed. For example, when one review is processed, there is a need to go back to Review list to process another.
December 06, 2019
TrustRadius for Vendors Review
- Gives clients the opportunity to leave public feedback about our technology
- Additional point of reference for internal business partners
- Easily leverage quotes on marketing collateral and website
- Could improve partnership on review management best practices for users
- More transparency on philosophy around publishing reviews & counting toward overall scores
December 03, 2019
Great resource for enabling revenue teams
- Salesforce Integration - I love how we can quickly find quotes based on attribute tags.
- Quote tagging with Conductor specific tags
- I wish we had the ability to tag or filter by location, or country. Sometimes we'd like to have a specific EMEA result vs. a US result.
- The search on the web version for quotes isn't nearly as easy as it is in the SFDC integration. I want to be able to filter down exactly as I do within Salesforce.
October 31, 2019
TrustRadius Review
- Great support
- Engaged team
- Product capabilities could be expanded
- UI could be improved
- Relationship: Customer Success and Account Management team are very proactive and highly engaged.
- Review Capture & Campaign Management. Helping our team collect, capture and manage the reviews is very helpful.
- Interface is easy to use and manage.
- Categorization is complicated for our industry which is BOTH video conferencing AND hardware.
- Anonymous reviews. I think that something should be done regarding anonymous, in particular low scoring reviews. I'm not sure what that might look like, a lower weight, reprioritizing visibility, refreshing on a shorter period. It is very limiting when a vendor is stuck with a low review that is not actionable. If the reviewer stands behind what they say they should put their name behind their feedback. If the reviewer does not provide their name then there is nothing the vendor can do to improve, follow up or correct.
- Globalization. Our company is a global company with 50% of our business coming from outside of the US. I feel like TrustRadius is limited to being predominantly an American or English only tool.
October 29, 2019
TrustRadius is a great solution for vendors and customers!
- Typically, TrustRadius reviews are of high quality - lots of feedback, pro and con.
- Buyer intent signals help us with competitive deals.
- TrustRadius provides quality reviews for software and hardware and provides coverage across different segments/customer sizes and geographies.
- Simplified way for customized APIs to drive different syndication use cases.
- Simplify product hierarchies for easier navigation.
- Provide comparative grids/charts to help with vendor evaluation.
October 28, 2019
Great platform for generating customer reviews
- Great customer service
- Intuitive platform
- The reviews widgets can be somewhat limiting from a design perspective.
October 28, 2019
TrustRadius collects unbiased perspectives that help our future customers choose the best solutions for their environment.
- Proactive account management: Our account manager is constantly looking for ways that we can make the most of the platform, including integrating TrustRadius with Salesforce.
- TrustRadius does a great job with optimizing search results so that B2B buyers find our company's reviews when researching product information.
- TrustRadius provides graphic comparison tools that we can forward to our prospects, letting them know from an independent, trusted source how we compare to our competitors.
- Although TrustRadius has some good tools for integrating customer quotes with Salesforce, we're always looking for easier and easier ways to get our sales team more engaged with using these glowing reviews during their sales process.
October 28, 2019
So far, so good!
- The campaign was seamless.
- Our CS rep is very accommodating and helpful in sharing campaign updates.
- I wish the vendor portal had a more built-out reporting and metrics page. Not sure if we have to purchase those capabilities but it's difficult to always have to ask our CSM for these stats.