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Ascentis (discontinued)

Ascentis (discontinued)

Overview

What is Ascentis (discontinued)?

Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.

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Recent Reviews

The Good and the Bad!

7 out of 10
September 23, 2021
Incentivized
We use Ascentis HR for our "system of record", ESS, open enrollment, etc. We are just starting to learn and use Performance Management, …
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Technical System View

7 out of 10
February 07, 2021
Incentivized
[Ascentis] allowed us to transition from paper processes to electronic and streamline our work. It provided a platform for employees to …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (151)
    8.6
    86%
  • Pre-built reports (142)
    7.5
    75%
  • Employment history (140)
    7.3
    73%
  • Report builder (144)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is Ascentis (discontinued)?

Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.1
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

5.8
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

6.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

5.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.2
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

5.9
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

5.5
Avg 7.8
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Product Details

What is Ascentis (discontinued)?

Ascentis was an a-la carte full suite workforce management (WFM) technology platform and human capital solutions. Ascentis WFM provided time and attendance solutions that provided clients with scheduling, compliance, complex calculations, and time collection options. The HCM suite, included a fully a-la carte solution.

Ascentis was acquired by UKG in March of 2022. The service will be discontinued.

Ascentis (discontinued) Screenshots

Screenshot of Access all of your details including, paychecks, personal file, timeclock, etc via our mobile app.Screenshot of Punch-in and punch-out on the go.Screenshot of Centralized location for everything related to a user or admin.Screenshot of Every employee has access to their personal information in one location.Screenshot of Pre-built reporting along with Ad Hoc reporting gives you the ability to understand your business as a whole.Screenshot of Benefit enrollment made easy for your employees.Screenshot of Manage your employees schedule, PTO, accruals through our best of breed timekeeping system.

Ascentis (discontinued) Competitors

Ascentis (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.

UKG Pro, Paylocity, and Paycom are common alternatives for Ascentis (discontinued).

Reviewers rate Direct deposit files highest, with a score of 9.2.

The most common users of Ascentis (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(323)

Attribute Ratings

Reviews

(101-125 of 150)
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Score 3 out of 10
Vetted Review
Verified User
Incentivized
We were told there would be a 4 hour turnaround time and it is in our SLA, however we have yet to see this response time. When getting a response, we are pleased with the customer service once provided, but it has been a struggle to get any response, sometimes even from the leaders of the team.
April 06, 2018

Ascentis HR Review

Score 1 out of 10
Vetted Review
Verified User
Incentivized
The account manager we have is lovely and very responsive - from a technical perspective they could do more to follow through and own issues.
Jennifer Steffens | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Ascentis HR, for the most part, has a wonderful customer service and support team. When you are in the implementation stage and working with your dedicated specialist, you have superb responsiveness, feedback, expectations, and reliability. Goals are clear right from the start and a plan of action to help you get your system up and going is very straightforward. After you transition from your implementation team to the regular customer service team, the quality of care does not go down much. You still have a dedicated rep; however, it is not the same one you had before. Responsiveness is not as timely, but you can call the main customer service line if it is an emergency and need to talk to someone right away. I have found most everyone to be very courteous and respectful. If they are not able to help, they have found someone who can and who would get back to me.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used Ascentis for over four years. I have seen them grow in size and services. My one concern is that they are growing faster than their current staff can support. In the past I would never have to leave a voicemail. I always was able to speak with a live rep. Also, the response time when submitting tickets has increased greatly. Customer support should be restructured and better staffed.
March 23, 2018

Ascentis Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
They are responsive, especially when you're interested in a new module. They're not that flexible, which is a disappointment most of the time.
Dawn Haag-Hatterer, JD | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
During a transition, we had an issue where there was no one in the company who had the SQL database password, which was needed in order to pull over historical data. Ascentis technology team worked tirelessly and were able to get into the database and make a smooth transition of the data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think this is the gem of Ascentis, the people employed by Ascentis are superior to any other platform I have worked with. They ALWAYS get back to you in a timely manner, they ALWAYS explain things in a polite and professional way. I have nothing but positive things to say about Ascentis HR support.
March 21, 2018

Lacking System

Score 1 out of 10
Vetted Review
Verified User
Incentivized
The NOVAtime support staff are excellent. Everyone at Ascentis is very polite but we got no where with Performance management needs.
March 16, 2018

Ascentis Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Knowledgeable and responsive in payroll and HR. Combined team and assigned support works well. HR implementation [was] fantastic and payroll and tax support are below average.
March 16, 2018

Ascentis relationship

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our implementation team was fantastic. Afterward, I think there were growing pains at Ascentis. Some reps did not have the answers. Support is quick to respond, and turnover is better.
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