ON24 really helped to take our webinars to the next level
We use ON24 are our webinar platform. We host webinars mostly for our customers to educate them in on (new) features and functionalities …
Overview
What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
Recent Reviews
How ON24 Differs From Its Competitors
Awards
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Popular Features
- Event registration (357)9.696%
- Q&A (378)9.696%
- Slideshows (359)9.393%
- Record meetings / events (362)8.989%
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What is ON24?
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ON24?
Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.
ON24 Features
Virtual Event Features
- Supported: Email marketing
- Supported: Audience engagement
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Audience polling
- Supported: Q&A
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Integration to Marketing Automation
- Supported: Attendee list export
Online Events Security Features
- Supported: Participant roles & permissions
- Supported: Confidential attendee list
Online Meetings / Events Features
- Supported: Calendar integration
- Supported: Record meetings / events
- Supported: Slideshows
- Supported: Event registration
ON24 Screenshots
ON24 Integrations
ON24 Competitors
ON24 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
ON24 Downloadables
Frequently Asked Questions
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.
GoTo Webinar and Webex App are common alternatives for ON24.
Reviewers rate Q&A and Event registration highest, with a score of 9.6.
The most common users of ON24 are from Enterprises (1,001+ employees).
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Reviews and Ratings
(628)Attribute Ratings
Reviews
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October 29, 2021
ON24 - video production for everybody
We use ON24 for our tier 1,2 events as well as interviews and webinars. Primarily teams within Marketing organize or help host these events, however Sales and Sales Enablement also use ON24. We love the self-service aspects of ON24 - we no longer have to rely 100% on our graphics and video design teams to create and host these events. We went from having only 1-2 people producing virtual events to having nearly 2 dozen people in our global and field marketing teams organizing and hosting events and webinars. Our sales and marketing people have become quite dependent on detailed data regarding attendee participation in our events.
- Easy to set up sessions for recording and live events.
- Simulive sessions work very well for us.
- Attendees love having very quick access to viewing sessions on demand after the live event has ended.
- it took a bit of effort to sort out, but we like how well integration works with our Swoogo and Marketo systems.
- Editing session recordings is tricky - would be nice if there were integrations with open source systems with more friendly, more powerful features.
- Our producers would like to be able to select when and which webcams are features - vox doesn't always work well. in some sessions we would like to pin a particular webcam for part or all of a session.
- We usually require registration for viewing and link to external systems like marketo or swoogo for registration - we would like to allow producer to override registration to view audience view for testing and quality control purposes.
- Our publishing standard for webinars and sessions is 1080p or better. Would be nice to have better resolution than 720p and have more consistent and higher frame rates. Frame rates vary a lot within a session or recording.
- Our webinar producers like the new webcast elite console. However, our more experienced producers and producers for larger, multisession events would like more flexibility. Elite producer console for a single screen (laptop) is about as good as it gets. However, many of us have multiple screens - we would like to pick up and drag/expand elite's window/widgets across multiple screens - letting us better monitor more aspects of a session/event.
- We have to spend a lot of time fixing some presentations for compatibility with ON24. Some edits take only 15 minutes to perform, others have taken us 4-5 hours. (ON24 offers a 14 point check list of non-supported PPT features.)
We use it throughout multiple medical education webinar programs. It helps us with polling and integration using their API to get meaningful data from our learners, as well as making it customizable and keeping it as an enduring program after to improve accessibility and opportunity to market it to more learners.
- Polling.
- Metrics.
- And API.
- Connectivity.
- Intuitive knowledge center.
- Tools for engagement.
October 29, 2021
From an ON24 user at two different companies
We run 50 or more webinars each month and have ON24 integrated with our marketing automation platform Marketo. It is predominantly used by the marketing department but we have also helped other departments use it since it is typically a better user experience than the platforms they were using previously.
- Provides multiple views for users to customize to their liking.
- Has good reporting to track key metrics for each webinar.
- Integrates well with other parts of the marketing stack.
- Not have to provide new login credentials for a recording just because the initial one was postponed
- Each analytics report takes a while to pull up
- Better search functionality within the ON24 Analytics Dashboard
October 28, 2021
ON24: Most Powerful Webinar Platform
ON24 is the machine behind our homegrown webinars. It is used by the marketing and inside sales team and addresses the challenges that come from a traditional webinar platform. It gives the marketing team the ability to scale and run multiple webinars a month globally. It is the key to our inbound success.
- Engagement with attendees. There are so many options to engage.
- Love the seamless process from beginning to the end. It's the easiest platform to use.
- There are a lot of innovative features that are rolled out through the year.
- Does not work with Safari
- I would like to see an option to present by not dialing in.
- Need more global numbers to connect.
October 28, 2021
ON24 insights
We are using ON24 to put on industry-approved webinars surrounding products and insights. We like the interaction ON24 allows with the speaker's ability to hear questions from financial professionals relating to topics on the call or questions they view as the top of mind as we progress through the year. ON24 also allows for us to practice how the webinar will look beforehand and provides instructions on how to dial in, and is quite easy to use and distribute.
- Detailed instructions on dialing in
- Ability to distribute registration link easily through emails or social campaigns
- Presenter functions allow speakers and facilitators to join beforehand and practice the webinar
- Attendees can ask questions throughout the webinar
- Supported on more than just Google Chrome
- Easier visual layout of the webinar view
October 28, 2021
A game changer for webinars
ON24 is a must-have for your virtual webinars and workshops. The platform is customizable to your business needs, with options to input surveys and polls to help with engagement. My favorite feature of ON24 is their reporting system! They break down every detail that I'm looking for and provide the ability to download all of the data as excel sheets. Their customer service is also phenomenal, with a live support agent always available within minutes.
- Customer service
- Reporting and analytics
- Engagement
- Being able to use Presenter mode with Safari
October 28, 2021
Best in class virtual event platform
We use the ON24 digital platform to provide positive, informative, and engaging experiences to end-users. Using this platform efficiently allows us to reach a large concurrent audience, both live and on-demand, and this pushes and drives measurable growth to our and our client's businesses. The system provided by ON24 is a world apart from anything that we have used before, not only in terms of user experience but also reliability, both very important in an ever-growing digital world. With the capability to edit HTML / CSS on registration/lobby pages, as well as the email system, there is full customization support for branding and content - these features are simple yet very effective.
- The creation and customization of each event is simple, yet effective
- The platform is simple and intuitive, ease of use is a key factor for us
- A reliable platform which the capability for large scale outreach
- Extensive reporting available
- The platform logs you out if you're idle for a certain period of time, and there's no way to change this duration. It can be frustrating at times.
- It took them a long time to add the ability to draw/make notes on slides while presenting.
- Clients ask for virtual webcam backgrounds a lot, which is coming, but we're not entirely sure when. More clarity is needed here and there.
October 28, 2021
ON24 Good and Bad
We use ON24 for our 1:many webinars for client onboarding. It is a platform that can be customized based on the widgets you add - we like this as it allows us to have a Call of Action button, breakout room option, audience chat, Q&A widget, recourses widget, and much more. We also appreciate how the live webinars can be converted into on-demand videos for future webinars. At the moment, two teams within our org use it; we are evaluating further due to buffering and lag issues being faced by both presenters and audience members. Also, we have gotten feedback that the console can be confusing to the audience members due to multiple widgets and also the unfamiliarity of the platform compared to other conference tools, which are more widely used.
- Widgets
- On demand video
- Survey option
- Buffering and lag issues
- Option to remove people from webinar
- Option of locking the session after start of webinar
October 28, 2021
ON24 good feature set for webinar
Yes, it has been used by my team and me to deliver onboarding sessions for customers who are new to our software and would like to explore and use our company software. The aim over here is to ensure that customers onboard our software and understand the functionality which is available for their utilization.
- Polls
- Screen share
- Widgets which can be customized
- Breakout room which should be by default
- Background screen for producer
- List of images that can be used by default
October 28, 2021
Great Webinar Tool
My company uses ON24 for almost all of our customer webinars. While our marketing department makes up the primary users, our webinar presenters are from all departments throughout the company. ON24 provides an easy-to-use platform with a great customer experience. My favorite feature is that webinars are automatically available on-demand following a webinar with the original audience link.
- On demand webinars
- Analytics
- Interactive Webinar Console
- Webinar dial-in line for audience. I understand why they don't offer this, but sometimes users can only join on a phone.
- Engagement hub is very slow to load.
- Analytics are very slow to load.
- When a video is played in a webinar, there is no way to skip ahead a few seconds or pause during the video. If someone advances a slide during the middle of the video, you have to start from the very beginning again.
October 28, 2021
An amazing platform for global client reach
Score 9 out of 10
Vetted Review
Verified User
The platform is used across the organization to conduct client meetings and presentations. During the pandemic, when international travel was not an option, the platform was very helpful in communicating with our end-users. It helps us connect with our clients hassle-free and makes the entire process very smooth and easy to understand for new users as well.
- Pointers option to highlight speaker points
- Poll option to keep our audience engaged
- Live Q&A and audience attendance
- Multi producer and presenter option
- Audio and video streaming needs to be improved
- The UI needs to be improved by adding more colors
- Add India and other countries as dialing option
October 28, 2021
Delivery event success with ON24
ON24 has been used as a primary webinar solution within the organization for a number of years. It has allowed us to share priority content with users with supporting documents and materials. It has allowed us to integrate with our internal SSO facility so we can track the engagement and interactions of users across our organization.
- Integrated supporting materials alongside the webinar facilities.
- Leveraging personalization tools to allow relevant content to be shared with users through their Engagement Hub.
- Excellent support services. Really quick and friendly support in resolving any questions or concerns that may arise.
- Wide toolkit is available for organizations that are looking to use extensive content and video services that are deeply integrated within a platform like ON24.
- More flexible CSS capabilities to mirror more strict brand guidelines (there has been a recent improvement on this).
- Integrated support for 'external' Engagement Hubs as an alternative to some products offered by the organization.
October 28, 2021
An industry standard.
We work especially with health experts creating content programs on-demand and live sessions. We usually use their engagement tools such as polls and surveys to compile a database with these metrics on doctors. At the same time, we collect this data for our future events.
- Analytics reports
- Widgets integration
- Nice audio and video quality
- Sometimes the server and some option goes down randomly
- Video player controls on live sessions
- Have a history to undo actions during editing
October 27, 2021
ON24 - Easy to use with the best support in the business!
ON24 is our current webinar solution for the entire organization. The platform has great options and allows each presenter to decide how they would like present their webinar (simu-live or live). The platform was easy to use and employees seemed to pick up very quickly.
- Ability to do live or simu-live
- Ability to upload videos already recorded
- Easy to give 1 url for audience
- Integrates perfectly into our marketing stack
- Staff has complained at times about video quality
- Staff has complained about needing to install flash
October 27, 2021
It's one product at a good price
Score 8 out of 10
Vetted Review
Verified User
I use it for presentations, and it seems to work fine. The interface is easy to use, and the visuals are excellent. The sound is good overall. I find it very interesting. It needs a bigger screen, so it really is effective on a phone, but it is good on an iPad or PC.
- Sound
- Visuals
- Lucidity
- None
October 27, 2021
ON24 - a trustworthy webinar platform
We currently use ON24 for external facing webinars that include panel discussions, software demonstrations and interactive engagement with prospects and customers . It is primarily used by the marketing team with guest speakers from around the organisation.
- Flexible, customisable console window for viewers
- Customer support
- Multiple hosting options
- Presentation manager could be made more user friendly for non-techie presenters.
- Use of flash player has caused issues on some events.
- Web integrations.
October 27, 2021
Global leader in webinar software
ON24 is being used by your organization at the global level to portray our brand in the market. It helps in brand awareness and assist in marketing our brand and it helps in lead generation. It also helps in conducting internal as well as external webinars at the global level.
- Global leader in webinar platform.
- 24/5 customer support.
- Strong consumer base.
- Advanced analytics helps to track leads.
- Customer support.
- Transparency in pricing.
October 26, 2021
ON24 helps us serve members in a virtual world
Our Continuing Legal Education (CLE) team uses it to host live seminars and for our on-demand programming. It has been instrumental in helping us provide remote learning for our members, especially since the onset of COVID-19 last year.
- Customer service - very quick response and service.
- Polished look and feel that is fairly intuitive for users (program producers and attendees).
- Fun, useful features to engage users.
- More control over speakers' audio and video for webinar producers (similar to how Zoom is set up).
- Ability to edit/splice archived recordings (rather than just trim off ends).
October 26, 2021
ON24 offers value and time savings!
Our Marketing department uses ON24 to run all of our webinars. We execute on average 10-12 webinars per quarter, and ON24 allows us to do this relatively easily. With our previous platform, multiple teams had to be involved to edit the recording and get it pushed live, whereas now I am able to handle the recording and event set up on my own.
- Easily able to create a template and update for each specific webinar
- Outside presenters find the platform easy to use
- Significant time savings because the recording is captured all in the system, with no timing of slides/audio needed on the backend
- One feature that I wish existed is the ability to edit the Powerpoint slides once they've been uploaded into the system. As of now, if you notice an error you have to export in a brand new slide, which can be time-consuming if you notice it right before a recording.
- For attendees, the viewing experience really only works the best in Chrome. So there will be a lot of attendees that have to switch browsers after they've started viewing.
October 25, 2021
ON24 Review
It is used across the whole organization. I can only speak for my specific department, but ON24's big selling point for us is the Simu-live feature. With Webex, we faced issues with having to have additional support on top of the people presenting. Now, we can pre-record to sound live and that same person can support the Q&A during the event. We have also been using Target for the past year and that has really helped us to be able to own a landing page and make changes easily. Due to the size of our company, it would often take months to get documents or links updated. Now we can host a Target page in our intranet and be able to update content easily without links changing.
- Simu-live is a great feature. To be able to pre-record but still have a live feel is something unique that ON24 offers.
- Auto-archive: having our content become available On-Demand immediately is another fantastic feature.
- Target and Engagement Hub: on top of having a webinar platform, you can also create landing pages. This allows you to present multiple pieces of content at one time.
- Reporting: Some things are really great, but we have hit several issues with reporting. It's difficult to pull details on multiple events at once.
- For our people that have reports-only logins, there is not a way for them to filter by name or event id. They have to know the date of creation to be able to pull the event they need. We have a high volume of events (most that are on-demand), and we find it incredibly difficult to pull event-level reports.
October 22, 2021
Making global conferences possible
We are using ON24 to host international conferences. It has replaced face-face conferences that were canceled during the COVID-19 pandemic with great success. The conferences are cross-company in the pharmaceutical industry, and ON24 provides a simple platform to allow presentations and networking to take place in the absence of a face-face conference.
- Browser compatibility
- User friendly platform
- Scalable
October 21, 2021
A Collaborative Webinar Platform with a Good UI/UX
Score 8 out of 10
Vetted Review
Verified User
[It is a] very user-friendly platform with a lot of functionalities and a collaborative approach. I have been using it for webinars and find it very practical. You can select different views and options, and the Q&A session was also really handy. You can also interact directly with a specific person via the chat.
- User-friendly
- Functionalities
- Q&A and Chat
- A quick video to walkthrough the user would be useful.
The ON24 platform helped us with the overall project management of our bespoke online event delivery for our clients’ coordinating production, marketing, and sales teams to exceed our clients’ expectations in terms of content and lead generation. It's being used across the whole organization to deliver the live events broadcast online.
- Setting up the online event in ON24
- Registration page that drives conversions
- Providing useful stats (post-event)
- Contingency plan in case for unforeseen technical issues
- Ability to use a laptop or a mobile for the elite studio
- Compatibility with different browsers, windows, mac, and devices
ON24 is used by our team to host industry webinars on emerging issues in our market. It provides the channel to reach a large number of customers and prospects with engaging content from thought leaders. ON24 is not only regarded as one of the market leaders in webinar platforms, but they offer a fair number of additional widgets - including a content pod - that meet our requirements for a webinar platform.
- Brand recognition - Leading speakers know the platform and are glad we use it.
- Customizable with widgets that let us highlight relevant products to the webinar.
- Registration platform that allows us to customize and create registration forms on the fly.
- The interface and technology seem to be behind the curve for 2021. UI is a bit clunky and not as lightweight as it could be.
- Pricing is at the top of the market and isn't always as flexible as it could be. Add-ons like event support and CRM integration are prohibitively expensive.
- Reporting isn't super organized. Results must be manually downloaded, and there isn't a great way to get them into CRM.
October 18, 2021
Great Webinar Tool for B2B Software Companies
We are currently utilizing ON24 for our customer-facing thought leadership webinars and product demonstrations. It allows us to bring a level of professionalism to our webinars that Zoom cannot. We have our ON24 system integrated with SFDC, which has solved many issues. It makes it much easier to score attendees, registrants, etc., and allows for internal stakeholders to self-serve what they need to see.
- Easy reporting
- Simple setup
- Good support
- I would like a better registration page editor