Best ATS I have used!
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
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What is SmartRecruiters?
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
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Popular Features
- Applicant Tracking (126)9.393%
- Notifications and Alerts (119)9.393%
- Candidate Search (122)8.484%
- Resume Management (119)7.878%
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Pricing
Corporate
Varies, per FTE
Cloud
Billed annually
Global
Varies, per FTE
Cloud
Billed annually
SmartStart
Free
Cloud
up to 10 active job postings
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- $1,000 Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing
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- Free/Freemium Version
- Premium Consulting/Integration Services
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SmartRecruiters?
SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.
SmartRecruiters Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
SmartRecruiters Screenshots
SmartRecruiters Video
SmartRecruiters Integrations
- LinkedIn Talent Hub
- Workday Human Capital Management
- DocuSign
- The Okta Identity Cloud
- SAP SuccessFactors Learning
- Job Boards
- Assessment Services
- Background Checks
- Video Interviewing
- Onboarding
- Reference Checks
- Right to Work (RtW) checks
- Conversational Hiring Experience
- Communication and Scheduling
- Interview Intelligence
- Workforce planning software
SmartRecruiters Competitors
- Oracle Fusion Cloud HCM
- Jobvite
- Greenhouse
- Lever
- Workday Human Capital Management
- iCIMS
- Avature
- Success Factors
SmartRecruiters Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | Afrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
SmartRecruiters Downloadables
- Guide to Evaluating the Business Value of a Talent Acquisition Platform
- Global Hiring Trends 2023 - How Talent Acquisition can Adapt and Thrive in 2023 and Beyond
- Xplor Technologies Fuels Consistent Growth with Data-Driven Recruiting
- How Frasers Hires at Scale in Retail
- 11 Ways to Save Money for the ATS Search
- Technology Checklist for Building a Strategic Talent Acquisition Function
- Future Proof Talent Acquisition Checklist
Frequently Asked Questions
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
SmartRecruiters starts at $0.
Reviewers rate Company Website Posting highest, with a score of 9.7.
The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
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Reviews
(76-100 of 129)Companies can't remove reviews or game the system. Here's why
February 08, 2017
Integrates Well!
I use SmartRecruiters to allow easy posts across multiple sites such as Indeed, CareerBuilder, Craigslist and Monster. We have access from the recruiter that works with my franchise to me. Easy to connect with people across the country to get someone hired. The system allows screening questions, progress tracking, and reviews to allow others to hopefully avoid pitfalls!
- Easy to access by applicants.
- Easy to connect to recruiter that may be in a remote location.
- Easy to advertise multiple vendors at same time.
- Creating a savable list to work from rather than performing entire search again the next day.
- Allow "locking" of candidate to prevent another location from viewing contact info until released by locking user or administrator.
January 24, 2017
Wisdom of SmartRecruiters
We use SmartRecruiters as our main database for prospective employees. We manage all of our applications and reviews through SmartRecruiters. Every department has access to SmartRecruiters to write reviews of the candidates they interview. I use it to schedule and track potential candidates.
- Sends notifications directly to people when tagged.
- History of contact with Candidate can be seen from one screen.
- Doesn't run out of space for additional candidate information.
- Ability to assign a candidate to more than one job at a time.
- Link to all versions of Outlook.
- Duplication feature of notes or candidates.
January 20, 2017
SmartRecruiter has potential - just not there yet.
SmartRecruiters is used across the organization by recruiters, interviewers and hiring managers. It's our corporate ATS. [It] enables us to track and manage our requisitions, communicate with candidates, collect feedback, advertise positions. The only business problem I see it addressing well is collecting resumes and posting jobs. Other than that, it's a pain in the neck to use.
- Posting jobs
- Advertising jobs
- Where to start: the ability to communicate with a candidate who has applied to multiple jobs on a per job basis. You can only communicate with a candidate one job at a time. The "Leads" category is basically useless.
- The ability to create professionally crafted email templates is challenging as very few fields are available to insert in to the email templates.
- The workflow is anti-productive. Very few things you can do enmasse, like changing a status for multiple candidates.
- Navigation between candidates and requisitions is cumbersome and in some cases, impossible. When you have to use a "back button" to get to where you where you want to go or if you have to return to the "home page" to navigate to area that's not available on your current page, or if it takes 5 plus clicks to navigate quickly, you know that navigation is not well thought out.
- Search capability is very limited and the results are very poor, gotten to point that I don't use it to search for skills. Even searching names can be challenging. The ability filter on multiple categories of data is limited.
- Analytics are very poor. Requisitions that have been filled still show as "open"
- The ability to pull up a closed requisition and see an overview of the candidate process is not an option. You can't see how many candidates were applied, screened, interviewed, hired. All you can see who is hired and who is rejected. You have to leave the candidate in the final status and not reject them to keep them in the last stage that the candidate went through. If you reject them, then they are categorized as rejected and you are unable to see at what stage the candidate was rejected without going to the candidate's record and reviewing the notes. This is pretty standard capability in most ATS I've used over the years.
- I could spend all day on this... but this is enough.
January 12, 2017
SmartRecruiters in review.
SmartRecruiters is used by the recruiting team to post jobs and track candidates thru the hiring process. In the future we will use it to track and automate job requistions but we are currently not using it like this.
- It is very easy to track candidates and move them from job to job.
- Usability is fabulous. The interface is easy to understand and simple to learn.
- Inputing and posting jobs are very easy and not complicated or time consuming.
- I would like more catagories to place candidates in when they are going through the job process. Perhaps sub-categories. If a candidate is in New I would like keep them there if I am requesting a resume from them or other information. Moving them to Reviewed to me means sending to the client but perhaps I am only requesting a resume. I would like to move them to a placeholder so I am not looking at them every time I look at new candidates.
- I would like to be able to see resumes with formats that are not currently supported.
- I would like to duplicate a job and open a new one while in a job.
- I would like to add candidates to job reqs while in the job and not having to go out and click on add candidates.
January 04, 2017
SmartRecruiters for Your Recruiting Needs
We have just started using SR for a few months in my company. I am a recruiter and we used to use Taleo before making the switch. We are a large, multi-location company and we use SR for the recruiters as well as for the hiring managers across 8 locations all over the world. So far, we have a count of about 35,000 applicants in our system. So, just to give you an idea of the volume that we deal with.
So far, like every other software out there, there are pros and cons with SR. It really depends on what your company needs. The SR team was very good in trying to keep up with our demands and requirements. There were and are hiccups here and there, but in my experience, it is expected because our industry is quite specific and our internal workflow is also very specific. However, I have to give it to the SR team for doing their best to try to meet our demands.
Now moving on the specifics. It has been a few months of using SR and we are getting the hang of it.
So far, like every other software out there, there are pros and cons with SR. It really depends on what your company needs. The SR team was very good in trying to keep up with our demands and requirements. There were and are hiccups here and there, but in my experience, it is expected because our industry is quite specific and our internal workflow is also very specific. However, I have to give it to the SR team for doing their best to try to meet our demands.
Now moving on the specifics. It has been a few months of using SR and we are getting the hang of it.
- It has a LinkedIn/Facebook type of interface. Internally, you can "rate" candidates, leave comments and reviews on their profiles which can be seen by everyone who is in charge in all of our locations. This eliminates feedback getting lost in emails or candidates falling through the cracks.
- You can connect Outlook to SR. Messages that you write to candidates through SR go through your Outlook and conversations can be continued through Outlook and recorded in SR. In that sense, it's very transparent as anyone who has access to internal SR info can view your conversations with the candidates.
- Scheduling interviews is super easy. Interviews scheduled through SR are sent to Outlook directly as a normal calendar entry in Outlook. You can invite multiple people through outlook scheduling and send an interview invite to candidates directly in SR as you are scheduling. Candidates will also get an invite in their emails and they can "accept" the invitation and we will be notifed once they "accept".
- You can include screening questions for applicants, so when they apply from our website, depending on which job they apply for, the correct screening questions will be asked while they are doing their application.
- You can also import resumes easily to create new profiles.
- The site is user friendly.
- The candidate search functions are great, ie: the SR tagging system
- Job search functions are great, ie: if you have multiple recruiters, multiple departments, multiple locations, and hundreds of job listings.
- Candidate organization is also great. Different statuses allow for better candidate organization ie: New, Review by recruiter, Review by hiring manager, interviewing, on hold, etc. When a candidate's status has been changed, the candidate will automatically be moved to the relevant list within the specific pool.
- Iphone/Andoird SR app is useful if you are on the go and you want to review candidates quickly or if you want to quickly put in interview feedback right after an interview.
- The main con about reviewing candidates is that there are no clickable links in the SR phone app. In our industry, viewing demo reels is a main thing. Any youtube links, or vimeo links that are within the candidate's profile are not clickable. I hope they fix this soon, otherwise you are not able to view demo reels using the phone app. If you are on a web browser on your computer, if there is a demo reel link in the candidate's profile as well, it is also unclickable. Candidates can only include one link as an "attachment". If they have multiple websites or multiple demo reels, they can include them in the main body of their profile, but we have to copy and paste the links one by one to the web browser to view them.
- When you create a new profile by importing a word or pdf file, sometimes the information is not extracted properly.
- The list of jobs that are posted on our website through SR are not in alphabetical order. They are ordered by the newest posting at the top. As we deal with high volumes of postings, it's quite inconvenient to find a specific posting.
- When messaging a candidate, you are unable to CC another person in the conversation. There is only a BCC option.
- We had to transfer all of the details of our candidates from the previous software that we used to SR and they have not found a way to transport all of the reviews and feedback that we had accumulated in the last 2 years, ie: we have no way of knowing if we had hired a particular candidate in the past. Again, keep in mind that we deal with high volume.
- You are unable to merge two profiles together. For example, if you have a candidate who applied twice with different email addresses, you are not able to marge the two profiles.
- Once you start a conversation with a candidate through SR, when you continue the conversation through outlook afterwards, email addresses are shown as SR email address which is a long combination of letters and numbers. This has been confusing candidates because they think that the email address that they see is incorrect.
December 21, 2016
A dynamic solution to our extreme growth in hiring needs.
Extreme growth, with no ATS, prompted us to find an affordable, effective recruitment tool. SmartRecruiters fit the bill. We now have the entire recruitment team of 8 as users.
- Easy to scan through, and sort, candidate applications.
- Provides a, one click, tool for notifying candidates of your next steps....i.e., interviewing, declining to interview, etc.
- Email notification of new candidate applications.
- Within the job posting area, formatting or, reformatting text, can be difficult.
- There is no use of the "back" button allowed. If you purposely, or not purposely, hit the "back" botton you will lose all of your work from that session.
- We have encountered a problem with "evergreen" postings. We recruit for the same position title, within a large geographic area. The SmartRecruiters system starts to see multiple positions, with the same title, as spam. This results in the position not being posted. We have worked with Customer Service to resolve this "glitch" and seem to experience less of this at the current time.
SmartRecruiters is currently being used across the Australian business of Colliers International. Recruiters and hiring managers are using it extensively. It improves transparency in the recruitment process for hiring managers, makes collaborating on choosing shortlists and communicating post interview much easier, and makes it easy to leverage the networks of our leaders and staff to generate traffic to our careers page and direct referrals.
- Easy social media sharing leverages the industry networks of our leaders and staff to increase traffic flow to the careers page, which increases direct applicants and referrals.
- Simple, mobile-friendly and visually attractive user experience for candidates decreases the drop-out rate for direct applicants and has tripled the number of hires we have made via direct applicants to our careers page.
- Hiring managers can follow the process very easily to understand the quality of applicants, what sources they are coming from, and what stage of the process the recruiter is up to.
- The candidate search functionality could be improved - it's functional but still basic.
December 20, 2016
You should try SmartRecruiters
SmartRecruiters is used across the company for the use of recruiting new employees into business. The recruitment team uses it extensively. We have given access to our hiring managers and their assistants. Even our CEO uses it.
- It is mobile friendly with the use of the app.
- It is user friendly, much like social media.
- It is quick, being able to advertise on multiple job boards easily with the click of a couple of buttons.
- Being able to talent pool better.
- Being able to click on multiple people and change the step - ie to "to be rejected."
December 19, 2016
Make recruiters smart,!
Smartrecruiters is being used as an applicant tracking and candidate database. It is being used by a centralised talent team as well as by hiring managers and business HR representatives. It centralises for us as database of internal and external talent. It underpins the recruitment strategy from a technology perspective and assists to ensure there is one view of recruitment transactions across the organisation.
- It is simple and quick to create roles and post adverts - efficiently is optimised and time saved for recruiters.
- Client support - proactive support to the business by client success managers - timely and highly responsive support to address system issues.
- Intuitive and user friendly - can be used with little or no training by hiring managers and recruiters.
- Reporting and analytics functionality - we rely solely on off system support for all reporting and analytics. Excel spreadsheet is sent to us quickly.
- Candidate management - "leads are confusing" and mix passive applicants with active.
- Candidate mining - can't save searches.
- Recruitment approval process - cannot be initiated by the business because currently requires them to create an "advertisement", therefore relying on a paper trail for audit purposes and management of recruitment approval outside of smartrecruiters.
December 16, 2016
Good Ideas but not so effective in certain markets
SmartRecruiters is made available to all Franchisees for finding new employees. It is the platform to get the word out to a large audience, sometimes too large as I have had inquiries from all over the world, literally, for a tech position. In my particular situation, the pool of candidates are local.
- Great templates available for posting the job. You do not have to create the position every time you post a job.
- The simplicity of choosing several different sites to post the job from one place.
- Sometimes Navigation on the site is unwieldy.
December 14, 2016
SmartRecruiter Skinny
SmartRecruiters is being used as AOL's Applicant Tracking System and interview scheduler.
- SmartRecruiters is good at connecting different groups/users/interviewers/people to the candidate.
- Consolidates candidate information, reviews, resumes, etc very well.
- Not flexible in the slightest and the support teams are very stubborn at making any changes.
- Crashes frequently.
December 14, 2016
SR Review!
It is being used across our organization.
- Integration
- Search
- Data import
- Latency
December 14, 2016
Unexperienced reviewer
I use SmartRecruiters to find managers, service writers and technicians in the automotive repair business. I own one location, out of 157 in 22 states. I have used SmartRecruiters on several occasions since I opened in February of 2015.
- Posts openings on several job sites at one time.
- Reports and records applications.
- Allows for reviews and communication with candidates.
- I do not find the software to be particularly intuitive to find my current job listings. I have to filter by my name as hiring manager. It seems to me that my information would be assumed when I log in.
December 13, 2016
Great tool with lots of potential!
We are currently using SmartRecruiters across
our company to manage all our applicants and to identify potential candidates'
diverse roles within our organization. It helps with keeping us on the same page. We are able to analyze
the candidate info and make a better decisions on candidates as a team and we don’t
have to be in the geological location.
- It helps us handle thousands of resumes at a time and we are able to sort through them and tag them accordingly.
- It suggests leads for our open positions helping us to find candidates easier.
- It is very user friendly.
- Our team are able to evaluate candidates no where they at
- A person should be able to be switch jobs and not have show up in the old job they were under.
December 02, 2016
SmartRecruiters Review
SmartRecruiters is being used globally for our offices for all our hiring requirements.
- Conversations between hiring managers and recruiters
- Saving messages directly in candidate's profile
- Organizing candidates by the hiring process
- Messages not displaying as our email address
- Job website is limited
December 01, 2016
The Next Era of Talent Acquisition Technology
We leverage SmartRecruiters as our ATS across all parts of our organization. The system is used to automate our recruitment and selection process for both corporate and field positions.
- The candidate application process is very easy and quick. As a result, our click-through rate has improved considerably.
- The system is easy to configure and reconfigure as business needs change.
- Access to a very broad range of additional vendors through the marketplace allows our organization to test and trial different ways of recruiting/assessing without signing into long term agreements.
- Pre-Screening functionality is limited - this means that it is difficult to narrow the field of candidates at-a-glance.
- Some of the configuration options are limited. For example: the user type configuration does not have enough flexibility for organizations with decentralized hiring processes.
November 29, 2016
Recruit Smart with SmartRecruiters
We use SmartRecruiters across the whole organisation. It allows hiring managers to directly view applicants, as well as gives us the option to view candidates and other information on mobile devices. As an internal recruitment team that is spread across the country, we can easily share candidate information.
- Very easy to share information with hiring managers
- Can be used to simplify the whole recruitment process by tracking every step of the way
- Easily posts job adverts to multiple sites
- I find it confusing if I want to make changes to a job advert and then having to repost
- We currently do not have integration with SEEK so there is a team doing manual changes behind the scene which leads to mistakes
November 21, 2016
The Choice of Christian Brothers Franchisee's
At Christian Brothers Automotive, I am a franchisee and have been using smartrecruiters through our corporate body since I came to the CBA Family. I work in conjunction with our corporate recruiters who share in the recruiting efforts. SmartRecruiters is the only tool we use across the entire organization as it allows us to generate leads organically at the shop level and to receive candidates from the corporate recruiters. In addition, it allows for a central place for applicants to enter and be tracked through our recruitment efforts. I also rely on the ability for the corporate recruiters to review candidates I have identified and join me in the hiring process. A wise man seeks much counsel!
Another strength of the SmartRecruiter tool is the integration with the ads we place for positions and the ability for applicants to apply and upload resumes directly to the tool - thus beginning the process with us. I also have the ability to send correspondence to potential recruits and have all of the activity with the individual tracked and subsequently archived. This also gives us familiarity with people who may apply for a job with us but have been previously rejected for whatever reason. We then have the ability to retain our knowledge of particular individuals and gauge whether they have exhibited any growth since our last interaction with them.
Another strength of the SmartRecruiter tool is the integration with the ads we place for positions and the ability for applicants to apply and upload resumes directly to the tool - thus beginning the process with us. I also have the ability to send correspondence to potential recruits and have all of the activity with the individual tracked and subsequently archived. This also gives us familiarity with people who may apply for a job with us but have been previously rejected for whatever reason. We then have the ability to retain our knowledge of particular individuals and gauge whether they have exhibited any growth since our last interaction with them.
- SmartRecruiters gives us the ability to link and share candidate information with the home office as well as with the other 157 Christian Brothers locations across the country.
- Uploading to specific publications is a snap and the subsequent integration with the tool for uploading resumes is excellent.
- Notifications of new candidates comes through email which enables passive monitoring even wen we do not have an active posting.
- The learning curve for SmartRecruiters can be a little difficult but there are videos and our corporate staff to help us through them.
- Finding candidates in the system can be a little challenging, Not always as intuitive as I would like.
- Getting an existing candidate that you have spoken with in the past integrated into a current posting is difficult. Needs to be easier to add an outsider to the current mix of candidates for a position.
November 18, 2016
SmartRecruiters Review
All of our franchisees use SmartRecruiters to recruit and hire service advisers and technicians. It allows us to create customized ads, find qualified candidates and manage the process of recruiting and hiring them very easily. It also allows us to track if someone is a candidate for multiple jobs or locations and navigate that potential issue.
- SmartRecruiters has great search functionality and filters that really allow you to zero in on the best candidate for you.
- SmartRecruiters' process or workflow of navigating and communicating with a candidate is well lined out and easy to follow.
- SmartRecruiters allows you to work with so many different platforms and companies to find the best candidates.
- I think the step between creating the ad and placing the ad could be more clearly presented. Many people think the work stops with creating the ad.
- I think there can be more help or explaining labels on the Analytics tab.
November 18, 2016
Easy ATS system
Job openings are posted to multiple sites through SR. Candidates apply through SR. Resumes are reviewed. Communication with candidates is through SR. Candidate progression in the hiring decision process is also tracked in SR.
- Very quick and easy to post job openings in multiple locations at one time.
- Very easy for applicants to provide neccessary information.
- Quick and easy to access perspective candidate information.
- Clearly see how many candidates are in what stage of the process at a glance.
- It is not easy to find previously posted jobs by location only.
- "Leads" don't always seem to match position requirements.
- If there is more than one opening for a particular position, it is somewhat cumbersome to manage in SR.
November 15, 2016
Don't take my word for it.
We utilize SmartRecruiters as our recruiting platform. It helps streamline the process with sourcing talent.
- As an engineer I'm very critical of the usability of a website, as well as how it is documented. SmartRecruiters is documented very well with a very pleasing aesthetic UI.
- The SAML integration is absolutely key today.
- I actually like how everything is done.
November 14, 2016
Smart Recruiters saves us time!
We are using SmartRecruiters to post new job ads for all positions within our organization. It allows us to quickly post new jobs, get notifications of new applicants, and manage a data base of potential candidates. We can post to multiple sites quickly using this tool.
- Quick job postings
- Manage candidates
- None, it's great
October 31, 2016
A Good beginner ATS Tool
SmartRecruiters is currently being used by the HR Team largely as an ATS. It helps us track the candidates efficiently and ties up well with the LinkedIn solution. The solution is only used by HR team currently and that does not include other stakeholders that form a part of the organization.
- Connects well with Linkedin
- Integrates well with other IT solutions
- Sending the link to managers with a profile is a useful feature.
- The user interface is kind off difficult to manage.
- In my opinion switching between the profiles could be made easier and more seamless. Once you are out [of them] you need to start from the beginning.
October 31, 2016
Powerful ATS!
SmartRecruiters is used as our ATS across Digital First Media's 80 properties. I am an Internal Recruiter for Denver Post, so I use it for recruitment purposes, in addition to acting as the "lead admin" for all SmartRecruiter users in the company. We previously used Taleo as our ATS across the company, but switched over to SmartRecruiters earlier this year. I have really appreciated the improved ease of use and ability to share candidates with hiring managers directly through ATS, rather than emailing resumes. Also, the ability to easily post out positions to a large # of career websites has been awesome. Looking forward to learning more about the reporting capabilities of SmartRecruiters in the future, as we have not done much with that yet.
- Ability to easily share candidates with hiring teams through the ATS.
- Ability to easily create and post jobs out to numerous career sites in just a few minutes.
- Ability to create custom reports through the ATS to measure effectiveness of postings and overall recruitment success.
- The onboarding/initial training for users could be improved. The ATS was a little overwhelming at first since it does have so many capabilities.
October 27, 2016
SmartRecruiters review
We use SmartRecruiters for our job postings and interview updates and referrals as well as in job fairs for people to browse the available jobs and apply to them directly.
- It allows internal comments between recruitment team and hiring managers.
- Recruitment team can suggest profiles for future job availability.
- Integrates with SSO.
- The Android application does not work as intended.