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VWO

VWO

Overview

What is VWO?

VWO is an A/B testing and conversion optimization platform that enables growing businesses to conduct qualitative and quantitative visitor research, build an experimentation roadmap and run continuous experiments on their digital properties.With its 5 capabilities Plan, Track, Test, Analyze, and…

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Recent Reviews

TrustRadius Insights

VWO has proven to be a valuable tool for conducting A/B and multivariate testing to improve conversion rates for clients. Users have …
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VWO at use!

7 out of 10
March 05, 2022
Incentivized
We wanted to quickly deploy A/B tests and run multivariate tests as well. We were previously relying on full deploy cycles and modifying …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Multivariate testing (8)
    8.8
    88%
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Pricing

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Subscription

$99.00

Cloud
per month

TESTING

Get a Demo

Cloud
The classic VWO A/B testing solution

CONVERSION OPTIMIZATION

Get a Demo

Cloud
The all-in-one platform for all your optimization needs

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://visualwebsiteoptimizer.com/sign…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per month
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Product Demos

Technasium Meesterproef vwo 2017 - 7 Infitite runner demo

YouTube

Demo LO Eigen Koers| CSG De Lage Waard - locatie havo/vwo

YouTube

PWS Arne en Ruben 6 VWO - demo RED-cel

YouTube

Demo freerunning BSM vwo 6 jan 2014

YouTube

Examentraining Engels VWO LES 2 DEMO

YouTube

Demo Kijk- en luistertoetsen Engels

YouTube
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Features

Testing and Experimentation

These features enable companies to plan, set up, and execute different types of tests (e.g. A/B, A/B/n, multivariate, split URL tests).

7.6
Avg 8.6

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

8.2
Avg 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

7
Avg 8.6
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Product Details

What is VWO?

VWO is an A/B testing and conversion optimization platform that enables growing businesses to conduct qualitative and quantitative visitor research, build an experimentation roadmap and run continuous experiments on their digital properties.

With its 5 capabilities Plan, Track, Test, Analyze, and Target, it brings the entire CRO (conversion rate optimization) process at one place. VWO helps online businesses follow the process- and data-driven conversion optimization to boost their conversion rates.

With features like heatmaps, surveys, visitor recordings, and others, VWO enables businesses to develop an in-depth understanding of on-site visitor behavior. VWO facilitates conducting research-driven A/B testing to optimize web experience across desktop, mobile, and other devices, to deliver a unique experience based on visitor preferences.

According to the vendor, VWO has helped more than 4,500 brands across the globe to run over 600,000 experiments to date. VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay.


VWO Features

Testing and Experimentation Features

  • Supported: Multivariate testing

Additional Features

  • Supported: A/B Testing
  • Supported: Split Testing
  • Supported: Code Editor
  • Supported: Multi-Page Tests
  • Supported: Geo Behavioral Targeting
  • Supported: On-Page Survey
  • Supported: Self Hosting
  • Supported: Comprehensive Reporting
  • Supported: Revenue Tracking
  • Supported: Integrated Heatmaps, Clickmaps and Scrollmaps
  • Supported: DIY Visual Editor (WYSIWYG)
  • Supported: Advanced jQuery based API
  • Supported: Enterprise Level Security
  • Supported: Log Observations
  • Supported: Testing for Mobile and Tablet Websites
  • Supported: Advanced Segmentation
  • Supported: Cross-Browser Previews
  • Supported: Mobile App A/B

VWO Screenshots

Screenshot of Screenshot of

VWO Video

VWO is a leading website testing platform used by more than 3,600 brands in 75 countries to analyze Web activity and increase conversions. Companies including Microsoft, General Electric, Rackspace and the American Red Cross use VWO to understand how website visitors engage wi...
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VWO Integrations

VWO Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

VWO starts at $49.

Adobe Target, Optimizely Web Experimentation, and AB Tasty are common alternatives for VWO.

Reviewers rate Multivariate testing highest, with a score of 8.8.

The most common users of VWO are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(195)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

VWO has proven to be a valuable tool for conducting A/B and multivariate testing to improve conversion rates for clients. Users have successfully implemented and tested different hypotheses for conversion rate optimization goals, including running simultaneous tests across multiple mobile devices. The platform allows users to watch recordings of visitors who have dropped out of the ecommerce funnel, making it easy to select relevant recordings. VWO is widely utilized across organizations with multiple teams and publishing groups for format testing, optimizing sales funnels, and testing changes to website booking journeys. Additionally, users leverage VWO's valuable insight tools such as heat maps, click maps, and geo-targeting initiatives for in-depth analysis and data-driven decision-making. The platform's ease of use, flexible editing without coding, customizable tracking methods, and comprehensive visibility of ongoing tests have made it a popular choice among users looking to increase website conversion and prioritize development based on test results. Whether it's A/B testing marketing content, paid landing pages, or website pages, or reducing page load times and making data-driven decisions, VWO has proven its effectiveness in helping users optimize their websites for improved conversions and user experiences.

Attribute Ratings

Reviews

(26-50 of 54)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VWO is currently being used with a section of our business to optimize website performance and conversions.
  • You have the ability to have heatmaps recorded on any A/B or Split URL test, allowing you to investigate where users are concentrating most of their time within a control or variation.
  • VWO's ability to allow custom conversion tags to be placed and triggered on the website allows for more robust conversion tracking.
  • VWO's UI is very easy to use and navigate allowing users who are not familiar with coding the ability to test a website without the need of a developer in most cases.
  • Creating more technical documentation in the library, not just high level information. Example would be documentation on how you can run a test on your internal network before having a test go live.
If you are a marketer with no technical background VWO's UI makes it extremely easy to manipulate existing elements on a webpage to create an A/B test. Whereas if you are looking to create a more complex A/B test and need to create more advanced code it can be slightly difficult to find technical specs to answer some questions a developer may have.
Craig Orser | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We've leveraged VWO assets to optimize our process journey flow and provide meaningful performance metrics to boost our KPI. I found the interface of this solution.

Easy to use, great support staff. The platform has a slight learning curve but is a welcome and necessary tool for anyone who wants to expand their marketing operations to include A/B testing and site analytic functionality.
  • A/B Testing
  • Heat Maps
  • Reporting Analytics
  • Hypothesis Testing
  • Tag integration
  • Testing methodology
  • Mobile integration
Affiliate marketing excels. Useful for purposeful testing. But less appropriate if expected to provide answers and insights for marketers.
September 18, 2018

Short and compact

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently only one department for improving conversion.
  • Form analysis is pretty cool.
  • Targeting and segmentation is quite extensive.
  • Implementing A/B tests works well.
  • More filtering options for form analysis.
  • Increase sampling ratio for heatmaps.
  • Increase sampling ratio for recordings.
Suitable if your company has a big budget to afford the Enterprise edition. Cheaper subscriptions lack a lot of the most usable features.
Thomas (TJ) Tate | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We have a unique organization where we have a central services team that assists 4 publishing groups. We implemented VWO for use in all teams. We are a direct response marketing company and wanted to leverage VWO for format testing across our promotional pages and order forms, as well as our fulfillment websites. The real value would have been to optimize our sales funnels using the tool.
  • Multivariant testing async. We have a limited development staff, so having our marketers be able to control experiments was a big plus.
  • Multiple dimensions for testing, allowing us to isolate tests based on device was a benefit.
  • Screen recordings, being able to view customer recordings was valuable to see what people are doing on our pages.
  • Heatmaps loaded very slow. We have very long form sales copy and VWO could not load the pages with a heatmap view a majority of the time.
  • Google and Facebook slap. We were shutdown from running ads to pages that had VWO embedded in them as it was perceived as cloaking. This was the biggest issue for us as we rely on optimizing for display spend.
It is well suited for user experience and optimizing UI on a traditional website. It is not well suited when you need to optimize on campaigns from display as you run the risk of the native display networks blocking your ads from running.
September 17, 2018

Solid Testing Platform

Hovhannes Mkhitaryan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The basic observation tools in VWO are being used by our User Experience Team to
1) Monitor success of split and A/B tests, and
2) Draft new hypothesis to fuel next rounds of tests.

A/B & Split testing tools are being used by the Development Team to set up and execute tests on our Shopify stores.
  • Test set up is a breeze and settings are presented in a thought out sequence.
  • Recordings, Heatmaps, and other observation tools are easily segmented by audiences we care about, making observation simple for our UX team.
  • Our customer success manager is always available for meetings and proactive in his advocation for the platform.
  • Observations currently (9/14/18) don't support outside domains.
  • Observation collection sample rate is a little low (for the price) - takes a bit longer to collect meaningful amount of data.
For sites with backend languages (i.e. PHP) it is simple to do A/B and split testing as we can rely on parameters set, which can be analyzed by PHP before page loads.

For sites like Shopify that don't truly have a server side language, we have to rely on split testing with different URL or by using Javascript to analyze parameters and change content after.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VWO is mostly being used in our marketing & product team. It mostly solves the research problem with its visitor recordings.
  • Visitor research.
  • User friendly for multiple users / departments.
  • Good workflows.
  • Goal tracking is hard to setup and confusing to use.
VWO is great when you have an AB testing team and want to organize AB testing flow end-to-end including user research & hypothesis creation.
Mark Sullivan | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We decided to use VWO as our primary conversion optimization platform for website content. The main person using it was our Conversion Optimization Manager, who is responsible for the quality and quantity of lead conversions from our website, in addition to lower funnel conversions.
  • Fairly inexpensive for the suite of conversion optimization tools
  • UI is confusing and there is not enough help tips (or they are poorly written) to denote what each setting or metric actually does/is.
  • Support is provided by obviously non-native English speakers and we had a hard time getting each support rep to understand what we were asking, which was typically a question about what something within the platform (setting/metric) actually means.
  • Statistics engine underlying result data is not explained well and often doesn't line up with other conversion tracking applications (by a large margin).
  • Form analysis feature, which is something that we really wanted, doesn't work natively with Marketo forms without significant custom development.
  • VWO uses sampling on the overall goal tracking, despite us explicitly negotiating a visitor/session quota price point so that we could track everything on our website. This was one of the most frustrating parts of using VWO--we couldn't trust the accuracy of the data for our overall goal tracking due to this sampling issue because it was wildly different from our actual conversions as tracked in our application.
If you have the time and energy to work through a confusing and poorly documented application UI and you're willing to deal with sub-par support (although they were timely in their responses) from reps that might not often understand what you're asking about, then this is a good tool.
Mark Pitt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VWO is being used by the marketing team to conduct A/B tests on our website. Our objectives are to increase loan applications and lead capture from downloadable guides.
  • Calculates test duration - VWO instantly calculates the duration your test will need to produce a significant result based on the level of certainty you require.
  • Editor - The page editor is very useful for making simple edits to use for A/B tests. It makes the job of editing HTML very easy with no technical expertise needed.
  • Reporting - real-time reports for test are kept very simple and are very easy to understand.
  • Mandatory hypotheses - VWO recently made it mandatory to add a hypothesis to each test. I dislike the structure I am given to write each hypothesis so I simple fill it empty text.
Very good if you want to carry out simple tests which are not too technically demanding. There is not a huge learning curve for newcomers who are using the platform.
Marceau Boulenger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using VWO only for the marketing department on all our different websites. We are using it mainly to understand better the behavior of our web visitors and how we can improve the website for better conversion and better user experience. By using VWO to test new designs or pages, we are able to have data to back what we think is the best for the user experience.
  • Heatmaps automatically on all pages of the website
  • A/B testing quick/small changes on a page and see the results in term of form filled or button clicks
  • Split URLs for bigger A/B tests where we test some brand new designs
  • Targeting specifics users (new visitors, mobile users) for some A/B tests
  • The hypothesis part where we need to enter the hypotheses before doing A/B test seems to be useless in our case, as we do that more outside of VWO and don't really see the added value of that to be inside the software
  • The sampling of recording/heatmap seems to sometimes be pretty low for automatic recording, and the fact that we need to explicitly ask for one page to be tracked with more sample is sometimes a bit irritating
I believe that the perfect scenario for VWO is when you want to test changes on your website and that you are really focusing on getting the data to validate your findings. By having the recording, the heatmap and the AB testing in one single platform is a perfect one-stop software to improve your website base on data instead of intuition
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our marketing team has assembled a core conversion rate optimization team to monitor our partner's microsites to ensure that they're as effective as they can be and that the conversion rates are performing well. We use VWO to discover shortcomings in the websites and hypothesize about potential solutions in addition to running tests.
  • Easily track test performance and stats as it runs
  • Seeing heatmaps and user recordings
  • Form usage statistics
  • Integration with Google Analytics
  • Split URL tests with multiple pages are notoriously difficult to setup
  • Form usage statistics, while helpful, are incomplete
If you have a substantial amount of traffic on a website that you put a lot of money (ie. advertisements, search engine marketing) into. Without a substantial volume of traffic, the stats take a while to accumulate and you could be waiting a while to see a result. The results you do get are somewhat incomplete. Much better with a large audience sample
Shubham Gupta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use VWO to conduct A/B testing, anything from moving elements on the page, testing new CTA verbiage to straight up redesigning the whole page. This is a fantastic choice if you want to conduct some serious UX testing and gain insight on how users behave on your site using heatmaps. It's a great option if you want to be able to set up AB testing experiments for a website fairly quickly!
  • AB testing
  • Removing Outliers from the data and provide actionable insights
  • Provide lots of options as a filter to target a specific audience set
  • Heatmap and Visual recording of all the test
  • Provide a Mobile app or an improved version of Mobile web.
  • Send alerts of any actionable results happening on my AB test
  • Algorithm to sample and remove outlier needs a lot of improvement

VWO isn't perfect, but it is a great tool if your organization is looking to get its feet wet with Conversion Rate Optimization. They are developing great tools and features, as well as providing a library of testing ideas and case studies in case you're having trouble thinking of what to test.

Their results reporting isn't iron-clad, but for many efforts it's good enough. I personally am not a big fan of how "confident" they are in their declaring winners - I've seen tests where one day it says a variation is a winner at 100% confidence, then the next day that's down to 81% (think about that for a second).

However, for most new testers, it's a great tool and definitely a lot easier to use than a tool like Google Optimize.

The price point is very reasonable as well, making it accessible to companies of all sizes.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use VWO within our ECommerce department on all 4 of our websites. We use it for A/B testing, user surveys, visit recording, and much more. Since we've had VWO it's helped us make informed decisions on the user experience elements on the site, and showed us where we may have potential problems.
  • Visit recording
  • Form drop out
  • A/B Testing
  • Multivariate testing
  • Smoother interface
VWO is very suited to MV and AB testing, finding where people are dropping out of forms, and user recording. We've also used the user survey function that works as expected. It wouldn't be appropriate to use VWO for permanent site changes, only indications of what works and what might not work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
VWO is used to help improve our web store products. As a SaaS company recently leaving the start-up world, we wanted to be scientific about the performance of our customer's web stores. VWO allows us to measure multiple domains and aggregate the data to get a better picture of average performance. We have several hundred stores spanning 40 brands, so in order to properly diagnose conversion rate performance, we decided to create a small group (like the S&P 500), and measure them. VWO helps us optimize conversion rates.
  • Goal Measurement. I enjoy the different objects you can target, and how easy they are to set up. Specifically, targeting elements and measuring their usage.
  • Survey Data. The survey data is very interesting. I do wish you could make the parameters for showing a survey more complex, but it works very well as is.
  • A/B Testing. I much preferred the UI layout of these screens over Google Optimize. It's easy to set markers utilizing goals and visualize the performance of variations.
  • A/B Testing Goals. Sometimes when I conduct an A/B test, I want to measure a goal I'm already tracking. However; I can't see these goals from the Test set up screen, so I end up having to recreate them. You might consider a method for adding them similar to the way funnels are built.
  • The documentation and integration with GA is under-stressed. GA is a staple for all web companies, so I might suggest working to integrate this better and bring it to the forefront. There are some measurements that are difficult to accomplish with VWO, such as conversion tracking or bounce rate.
  • I ran into constant problems distinguishing between https:// and http:// . I actually ended up just using "contains" with the url, which was less than ideal. I might suggest a better way to clarify this -OR- a setting that will accept either.
VWO is great for funnel analysis, multiple domains, surveys and A/B testing of any kind. I really enjoy the way that you can build custom segments to separate groups of domains. This is useful if you're working with aggregate data like we are and you want to make a comparison. Surveys are easy to integrate, and their triggering can be customized sufficiently. A/B testing is a breeze, but I believe this has been mastered across other platforms as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Online Growth team is using VWO for A/B testing the website. The main goal is to increase website conversions, specifically for people to sign up for a trial of our cloud software. The plan for A/B testing is to also increase the conversion rate of our trial users to become paid users by A/B testing specific pages in our software. We're testing copy and images and integrate the data with Google Analytics for a wider view of the results.
  • The support has been fantastic and they really do all they can to explain or help you set up experiments or account settings. The chat access is awesome because I can get help immediately while I'm setting up my account, whereas other companies only have email support, which disrupts my flow.
  • The options for testing is practically endless. They've thought of almost everything! I've trialed other A/B testing tools which did have limits on how I could set up the tests, which is one of the reasons why I chose VWO instead even though the other ones were cheaper.
  • The additional features besides A/B testing made this a very useful and valuable tool, such as heat maps, form analysis and website surveys, where I didn't have to purchase other tools, and they were pretty full featured in themselves that I didn't find much shortcomings that would make me look elsewhere for a better solution.
  • I have to admit, the phone support was difficult for me to use because of the language "barrier". I use that in quotes because even though they know English fluently, the thick Indian accents made it very very difficult for me to understand what they were saying, and I was trying really really hard to understand.
  • Their visual editor didn't work as well as I had hoped for. For some copy changes, doing a direct text edit didn't work. They ended up giving me code to use in their CSS editor, which inadvertently, messed up our popup trial signup form (which we didn't realize it was messing it up until months later).
  • I think the "quota" amounts are pretty low, especially when using them for their research features, when compared to the competitors I was trying out.
I think VWO is great for small to small-medium sized companies, because of the breadth if features it offers, but at a higher price tag than the lower priced competitors. I think they're trying to compete with the bigger A/B testing platforms that charge much more such as Optimizely. I think the lower priced options are suitable for small companies with smaller budgets. VWO can get pretty expensive if you want their advanced features, which a company of any size could use but may stay away from because of the higher pricing.
Sergio Cano | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Visual Website Optimizer (VWO) helps our clients test different versions of landing pages and websites in order to increase revenue and lead goals before going fully into production. This allows up to prevent any issues when fully launching, so we have a deeper understanding of what is working and what is not.
  • Heat maps between variations
  • Recorded Sessions
  • Surveys
  • The editor is a little buggy
For setting up more advanced A/B tests beyond just Google Optimize.
August 24, 2018

My VWO experience

Score 8 out of 10
Vetted Review
Verified User
Incentivized
VWO is used within one division of our company, CRO (conversion rate optimization). We use it to run tests on our clients' websites and improve their performance.
  • Setting up tests is fairly easy, setting up URL's, saved goals, and experiment-wide JS
  • Predictive text for CSS
  • Good response time with general questions about the product, live chat is much appreciated
  • There should be a preview button within the visual/code editor. Sometimes I need to see a page outside of the VWO window and it is a hassle to back out of the editor, click on the preview tab, open a preview, go back to the variation tab, and reopen the the editor.
  • Sometimes hard to remember where certain settings are in the menu layout. Customize traffic allocation can be difficult to find, and the 'other' tab in settings is not the most intuitive name.
  • Opening the test editor should be more prominent, since that is the main tool used for developers.
It is a good option for our clients that don't want to pay Optimizely prices to perform A/B testing. VWO support is responsive. Knowledge base can be a bit hard to search sometimes, if you have a very specific issue that you are trying to solve
August 24, 2018

VWO Trial

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently being used by the IT department to run small to medium scale multi-variant tests with the aim to improve conversion rate of the website
  • Easy to use dashboard/interface
  • Relatively quick/simple to install VWO on site
  • Easy to quickly setup variants
  • Lack of default reporting information - goals have to be specified per campaign
  • In coding view for variants - lack of live preview of changes
Ideal for quick small scale MVTs where simple goals are defined such as revenue. We used VWO to test adding a visual navigation to our homepage which saw a conversion rate increase of nearly 4% which has allowed us to continue the "visual navigation" theme through onto other areas of our website.
Bianca Alexandra Darie | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Visual Website Optimizer is being used only by the marketing team with a continuous process of website optimization
  • All in one platform: The fact that Visual Website Optimizer offers all the features available in one platform facilitates the research work of marketers a lot.
  • A/B Test feature: Within the A/B test feature, users have the possibility to analyze the results not just on a summary level, but on a detailed one, too. The best part always comes from the detailed report, which offers a clearer view of the performance of the test.
  • Support team: Visual Website Optimizer has a great support team for their users. Fast, knowledgeable, friendly people that you can lay your trust in them that by the end of the day (if not quicker,) they will be there with a solution for you. The support team can assist you in any difficulty you might face at that specific moment with clear directions, both by email or a call.
  • Surveys are a great way to get insights from your website visitors. The current version offers you the possibility to do so, but in a very basic way: question -> answer -> the end. My recommendation would be to upgrade this feature by adding branching logic to each answer.
  • Customers of Visual Website Optimizer can allocate visitors to their sub-accounts by designating 'testing visitors' or 'research visitors'. Both of them are equally distributed among the different features. But my recommendation would be to have the option to allocate visitors from the 'research visitors', for example, by each individual feature. To know from the start that 100% of research visitors will be distributed depending your needs. e.g. 25% recordings + 25 heatmaps + 30% surveys + 5% forms + 15% Track features.
  • It would be great if the Heatmap feature would have the option to save the created reports in a PDF form. This will allow any additional user of the VWO account to overview them on a later point.
It is a great way to start testing and showing the results of conversion optimization efforts. It is priced right and has the right features to improve client ROI on websites and display/paid search landing pages.
Jeff Blettner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Visual Website Optimizer (VWO) as our primary A/B testing platform of choice as it has an easy to use interface, does not provide extra load on a client's website (it loads async), and has all the basic features to run an effective optimization program. Most importantly, it seems to be the most cost-effective alternative to Optimizely.
  • Automatically creates heatmaps of test variations, so no extra "syncing" work is needed to be done with Hotjar or other tools.
  • Easy to use interface that let's you quickly create, develop, implement, and start A/B tests.
  • Extremely cost-effective compared to Optimizely
  • A/B test analysis is not great. Instead of giving you a specific number on lift, it gives you a range and calculates "likeliness to beat control". This is due to the fact they use Bayesian statistics and not Frequentist. Though I don't think they need to move away from B Statistics, having a specific numbered lift, like X% better/worse, would be extremely helpful in communicating the effect a test has to clients.
  • No easy way to see how long a test has been running. Must look at the date range on a different view in analysis and then count the days. Very annoying since it could easily be solved by just listing the duration in days somewhere.
  • Cannot compare conversion rates over time. Optimizely and most other AB testing platforms create a nice chart that shows how the conversion rates of different variations have changed in relation to each other overtime. VWO does not. Instead it gives you a line chart of the amount of conversions per variation over time. So naturally the line chart just keeps growing because conversions keep coming in. But comparing amount of conversions is very misleading since its conversion rate we care about.
If a client has a large budget and would like "best in class", Optimizely is hands down the way to go. However, with a smaller budget, VWO in my opinion is the next best option as other platforms fall short.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We primarily use it for testing and optimization of our website.
  • Easy to implement and get going
  • Support is very helpful and easy to work with via the chat box on the VWO platform
  • Quick to set up tests and preview them before going live
  • I haven't used it enough to have much feedback on this
VWO is well suited for smaller companies just getting started in the testing and optimization space. They are helpful and easy to use and very reasonably priced for what you get.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Visual Website Optimizer (VWO) is being used to track and run A/B tests on our website.
  • It's visually appealing
  • It's easy to implement
  • And yet it's still has very sophisticated capabilities
  • Faster Load times
  • Better directions for setup
  • Provide ideas for different tests to run
Overall, it's a beneficial tool for any company. The issue is that it is yet another tool to manage. Unless you have dedicated resources, you probably aren't getting the most out of it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
[It's] Used for the commercial website to test all aspects. We're able to seamlessly start testing in minutes.
  • Quick setup
  • Lots of functionalities within the app
  • Good support
  • Analytical reporting
  • WYSIWIG editor and freedom of code tests
  • Spikes/notifications/intelligence
Basic tests are very easy to set up and implement. There is room for improvement for larger scale, page redesign tests.
Jeffrey Buik | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Visual Website Optimizer (VWO) within the marketing department to improve the conversion rate optimization (CRO) of our website. We're trying to get more demo requests out of our traffic.
  • Easy to use editor
  • Quick
  • Affordable
  • The analysis is difficult in combination with Google Analytics (GA). Data doesn't match so you really have to trust the VWO data.
The editor suits well for making small changes on the webpages.

If you want to make bigger changes you have to rely on split URL testing, which also works good.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use VWO in our Marketing department and it helps us to conduct A/B testing without too much effort. It's easy to implement and set up, and testing itself is also not hard. The editor to edit and adjust the css/html is easy to use. You can set up quickly different kind of tests.
  • Easy to implement
  • Asynchronous code which loads fast
  • Setting up tests is easy
  • More reporting funciontalities
It works well for a large site, with a lot of dynamic content. VWO only adjusts the css, so the content stays dynamic.
Jose Terrier | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Visual Website Optimizer (VWO) to run tests on our lead gen sites in order to improve conversion rates. The Marketing Department identifies pages that we would like to improve and then we set up A/B split tests to test enhancements to these pages.
  • Once it's set up, one of the best features of VWO is that the WYSIWYG editor allows us to make comprehensive revisions to the layout, images and content without needing to get designers or IT involved. Of course, we use these resources on the more important tests, but this flexibility makes the testing process much smoother.
  • I think that the heatmaps/clickmaps are a very cool feature. VWO gives us the option of collecting clickmap data with every test that that we run. This data is fantastic to have as it shows us what elements on the page are getting the most attention from visitors. We can then adjust these elements in future tests to draw more or less attention, as needed.
  • Not only does VWO support A/B split tests, multivariate tests and split URL tests, but it also lets us segment the traffic that sees a test by different criteria such as geo location and traffic source. Also, when running tests concurrently, we can prevent visitors that see one test from seeing another. This is a great feature because it allows us to speed up our testing process without skewing results with "cross-over" visits.
  • The revenue tracking feature is not one that we currently use since our sites are built for lead generation. But I've used this feature with e-commerce sites before and it is very helpful to see the impact on revenue in addition to the impact on conversion rates, especially when your products or services have different price points.
  • VWO support is outstanding. They have always responded to my questions and requests quickly, and have assisting in helping us solve complicated technical issues.
  • I really don't have anything bad to say about VWO. If I nit pick, I would say that I'd like to see graphs displayed in the dashboard so that we can get a snapshot view of our tests without having to click into the test details.
  • I also wish that it would save a snapshot of the test variations instead of pulling them live. After a test has run its course, we sometimes update the page and, in doing so, we lose an example of what the original variation looked like. I capture screenshots before updating the pages, but it would be great if VWO did this for me.
VWO requires very minimal coding to set up. Typically, the set up can be handled by someone who is proficient in HTML without needing to get the IT team involved. Since VWO allows you to do things like drag and drop page elements in its WYSIWYG editor, switch out images and content easily, a marketer with a good eye can make many of these changes with limited resources.
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