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Oracle Marketing

Oracle Marketing

Overview

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Recent Reviews

Great product

8 out of 10
October 05, 2021
Incentivized
We have mostly used Oracle CX marketing for its email marketing capabilities and for testing landing pages via email. It has very many …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Email deliverability reporting (127)
    9.5
    95%
  • Dashboards (122)
    8.9
    89%
  • List management (126)
    8.9
    89%
  • Landing pages (124)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.1
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is Oracle Marketing?

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a suite of digital marketing solutions that help B2B & B2C marketers use real-time intelligence & customer signals to deliver personalized experiences. Products include:

  • Oracle Eloqua: Marketing automation to create & execute brilliant B2B campaigns
  • Oracle Responsys: Cross-channel customer experience orchestration for B2C marketers, enabling them to deliver value to every individual
  • Oracle Maxymiser: Customer journey optimization across websites & mobile apps through testing, personalization, recommendations, & insights
  • Oracle Infinity: Behavioral intelligence streaming & real-time decision making for applications, at scale
  • Oracle CX Audience: Precise targeting & audience analytics to drive engagement and marketing ROI
  • Oracle CrowdTwist: Personalized loyalty & reward programs to grow brand value, purchase frequency, and customer relationships
  • Oracle CX Content: Personalized, scalable content creation powered by AI for consistent experiences across apps & channels
  • Oracle Unity: Single, dynamic view of the customer through unified online, offline, & third-party data
  • Oracle DataFox: Verified company data & real-time signals to drive personalized marketing

These tools help marketers unify customer data, deliver relevant experiences at scale & in real time, and easily execute sophisticated cross-channel marketing to accelerate business growth & brand loyalty.

Oracle Marketing Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Oracle Marketing Screenshots

Screenshot of Marketing intelligence gives everyone insights into marketing campaign impact on qualified sales leads, pipeline, and ROI.Screenshot of Oracle Eloqua's industry-leading marketing automation helps you create and execute brilliant B2B campaigns to drive engagement across each stage of the customer experience, from the simplest to the most sophisticated buying cycles.Screenshot of Oracle Responsys makes it easy for B2C marketing teams to produce sophisticated cross-channel customer experiences that deliver value at the time of need to each individual based on their interests, preferences, and shopping habits.Screenshot of Oracle Maxymiser’s advanced website testing and personalization solutions help marketers make data-driven decisions on websites and mobile apps; create seamless, connected customer experiences; and deliver higher marketing ROI.Screenshot of Oracle Infinity helps you optimize a customer’s real-time digital journey. The system brings in online behavioral data, applies intelligence to that data, and dynamically surfaces recommended actions you could take to enhance the digital customer experience—at the exact right moment.Screenshot of Oracle CX Audience provides a solution for large-scale audience segmentation, data management, and analytics as part of Oracle’s comprehensive cloud platform. Input simple or complex omnichannel data into CX Audience and get segmentation and analytics to help optimize marketing performance.Screenshot of Oracle CrowdTwist helps brands create loyalty through the creation of customized and strategic engagement and reward programs. Gather and leverage valuable first-party data, add value and differentiation, drive purchase frequency, deepen customer relationships, and increase customer lifetime value.Screenshot of Oracle CX Content helps you deliver consistent experiences across your CX applications and channels. Create personalized content faster and at scale with the power of AI.Screenshot of Oracle Unity brings together online, offline, and third-party customer data sources to create a single, dynamic view of the customer. With built-in AI and machine learning (ML), Unity delivers timely intelligence across marketing, sales, and service.Screenshot of Oracle DataFox elevates business performance across the enterprise with AI-sourced, human-verified data. By leveraging natural language processing, machine learning, and human in the loop, DataFox offers access to the most modern company dataset.

Oracle Marketing Videos

Oracle Marketing Integrations

Oracle Marketing Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported CountriesNorth & South America, EMEA, APAC, Japan
Supported LanguagesEnglish, French Canadian, French European, German, Spanish, Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Russian, Swedish, Turkish

Frequently Asked Questions

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing starts at $2000.

Adobe Marketo Engage, HubSpot Marketing Hub, and Adobe Campaign are common alternatives for Oracle Marketing.

Reviewers rate Email deliverability reporting and Lead nurturing automation and Event/webinar marketing highest, with a score of 9.5.

The most common users of Oracle Marketing are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(649)

Attribute Ratings

Reviews

(76-100 of 122)
Companies can't remove reviews or game the system. Here's why
Stefanie Cash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Oracle Eloqua makes it easy to scale because you're able to see exactly what works and what doesn't within one system. You're able to mimic campaigns that progress at rates you intended it to and to justify the ROI with real-time data. Since you can easily duplicate, it's easy to take a campaign and copy it across multiple brands.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Scalability is where Eloqua failed in our organization. Our org is huge with multiple divisions using different tools. We just couldn't use Eloqua as an OmniChannel tool that could sit over all the data in variety of forms because the campaign development functionality is not very rich if the data is very diverse or unstructured. We had to choose another scalable tool for segmentation and then send the data over to Eloqua.
June 20, 2018

Great Tool

Mirunalini Natarajan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's good. However, there are pros and cons with Eloqua. It helps us to drive our member email communication, but it sometimes has the inability of entering the same contacts on the same Program Canvas. So, for this reason, we may need to create a Program Builder or extra campaign canvas to make it happen.
Karin "KP" Pindle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Eloqua is thee best MAP to scale with organizations. Other MAPs have limitations but are great fits for SMB and more basic Enterprise marketing teams. Eloqua has one of the most open, best APIs compared to its competitors and this helps organizations scale as they do more advanced integrations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Once Eloqua was embedded into our organization, it was widely adopted and our entire marketing team was onboard. There were specialists that helped design landing pages and others that helped with reporting. But each of the marketing managers could develop, create, and run their own campaigns - target contacts that we had in our database, and collect/pass leads.
Richard Angeloni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The program has great potential for scalability, as we plan using this system for all outbound communications to our various audiences. That being said, since are currently short staffed we have not had the opportunity to test how scalable the program is, or to use it on a more frequent basis. Because the program is so powerful, a new or non experienced user can be intimidated by the program.
April 11, 2018

My review

Score 10 out of 10
Vetted Review
Verified User
I think Eloqua has been really helpful for our organization.
April 11, 2018

Eloqua Review

Maria Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Personalization is only as good as your data. If you don't have faith in your data, personalization can be detrimental. Also, personalizing sender information can be time consuming and make the level of effort prohibitive.
April 10, 2018

Eloqua is superior

Stephen Pew | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eloqua has definitely improved the way we communicate with all our audiences. It has allowed us to be more graphically engaging as well as capture pertinent data that allows us to nurture potential business.
April 06, 2018

I love Eloqua

Kelly Mottl | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I love how Eloqua can personalize. Personalizing every email and being able to focus on the customer is a great benefit of this tool.
March 30, 2018

Mining for pipeline

Laura Brooks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Eloqua has enabled us to work globally with our digital campaigns. We take advantage of Eloqua and the apps to make our global campaigns be more personal and targeted. Working with multiple languages is a challenge.
Chad Lloyd | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
I do not have a very technical team, so it has been very difficult to scale this across our company. There's no real easy way to report on your campaign performance and now that they've gone to the new insight tool, it's very restrictive.
Score 9 out of 10
Vetted Review
Verified User
Eloqua has a great interface for easily building emails. Training marketers in a large global organization to implement Eloqua campaigns has been fairly easy and efficient. The reporting functionality in Eloqua has also become much easier to use empowering marketers to easily glean insights on their campaign efforts and find ways to better optimize their campaigns.
March 23, 2018

Eloqua for the win

Rhianna Albert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We didn't have any marketing before so it has had a tremendous impact. Allowing our marketing team to gain valuable insight to share across all levels of our organization. We have started using some of the data to determine when to re-engage with previous clients.
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