Overview
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
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- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
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- Integrations
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- Tech Details
- Downloadables
- FAQs
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR solutions
tailored by industry. The vendor aims to free SMBs from HR complexities by offering access
to human capital expertise, benefits, risk mitigation and compliance, payroll and
real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to
focus on growing their business.
TriNet Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
Succession Planning Features
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
TriNet Video
TriNet PEO Overview
TriNet Integrations
TriNet Competitors
TriNet Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
TriNet Downloadables
Frequently Asked Questions
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
Reviewers rate View and generate pay and benefit information highest, with a score of 8.6.
The most common users of TriNet are from Small Businesses (1-50 employees).
Comparisons
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Reviews From Top Reviewers
(1-5 of 403)
Fast to set up, but terrible website
Rating: 4 out of 10
August 05, 2016
Vetted Review
Verified User
4 years of experience
TriNet is being used by our whole US organization to manage payroll, benefits, vacation time, and compliance. We have a small US presence, with currently only 4 US employees. We're a startup and our time is extremely valuable, TriNet let's us focus on running the business and minimizes our work related to payroll, etc. Especially important is that it handles compliance, each of our employees works from a different state and we have neither the time nor resources to manage the various nuances to state compliance.
- TriNet takes care of everything related to benefits
- TriNet's customer services team is prompt and courteous
- TriNet handles all federal and state compliance issues and notifies us when there is something to address beyond their capabilities.
Cons
- The HRPassport website is terrible, it's confusing, hard to use, and poorly designed.
- Costs feel opaque and it's unclear if TriNet is competitive on cost, if another provider had the same features for a lower price we would switch to them.
- The website is really really bad, it needs to be redesigned to compete with modern websites.
Great Technology & Website Less than Optimal Human Component
Rating: 2 out of 10
March 28, 2017
Vetted Review
Verified User
1 year of experience
I use TriNet for payroll and HR functions across our whole company. We're a startup and it has been very helpful. Ensuring that we stay compliant legally and allows us to offer benefits at a much better cost than if we had to source separately. Also, we are able to offer a robust benefit offering including 401(k), FSA, multiple health insurance companies, etc. I love how robust the website is.
- The website is very robust. Most of what you need to do is accessible from the website, so you don't have to interact a lot with people to get what you need. A real benefit to me.
- Benefits renewal has great data allowing you to determine what is competitive in the area. Something very important with unemployment rates as low as 2% in the Bay Area,
Cons
- We have had 3 different HRBPs in the past year. 2 of the Human Capital partners went out on maternity leave. Obviously, they knew that the women were pregnant and were going to be going on medical leave, so why not assign someone who wasn't going to be going out?
- A number of times I was given incorrect information WRT who to contact and how to contact them. (i.e. a check needed to be reissued from FSA. I was told I had to call to have it reissued. After waiting on the phone and multiple menus later, I was then told that I needed to email the FSA group, which is what I would have preferred to do in the first place!)
- We were given an 8% increase in pricing 2 weeks after the new benefit year began. There was no negotiation, just a take it or leave it proposition. The way that it was done was very disingenuous, instead of letting us know that there was going to be a significant increase in time for us to contact other providers, they waited until we had no other option, but to have to take it. When contacted about the issue, the response was that it was only $XX per employee per pay period, as if to say that it was a negligible increase.
New To TriNet
Rating: 9 out of 10
October 17, 2023
Vetted Review
Verified User
1 year of experience
We are a small startup with a team of around ten employees. TriNet offers incredible support and tools for us to provide to our employees. We are able to get the help we need when we need it. We are also able to understand what is considered competitive in benefit markets. The only downside is the platform is quite expensive compared to others that offer the same or better
- Benefits
- Support
- User-friendly Platform
Cons
- Price
- not including 401k in the high prices
New as an Administrator
Rating: 9 out of 10
May 23, 2019
ks
Vetted Review
Verified User
2 years of experience
We use TriNet as our HR provider and we use it for payroll. We also use it to track employee history and manage benefits.
- Payroll is very user friendly and due date reminders are helpful as well.
- Once entered payroll is processed fast.
- Annual Health Insurance enrollment is also very user-friendly.
Cons
- Personal time and vacation time earned by employees is not accurate.
Perfect for New Hires
Rating: 9 out of 10
November 08, 2021
CM
Vetted Review
Verified User
My current company uses TriNet across the organization as a hub for information on employee benefits, company information, paychecks/pay dates, and training courses among other various features. As a recently onboarded employee, TriNet was used to review new hire documentation as well as fill out the necessary government documentation needed for a new job. This platform presents "tasks" to the employee to be completed and marks what has been done, what needs to be done, and what is still in a pending status.
- TriNet outlines necessary tasks that are due and need to be completed within a necessary timeframe.
- There is a chat feature that assists with any questions that might arise while using the site.
- When signing up for benefits, it is easy to view and compare the different benefit packages and how they differ from one another in regards to the perks and monetary differences.
Cons
- The benefits listed are more of an outlined breakdown with the facts about each package and monetary numbers. It might be more helpful to give a more detailed description of each plan and in which situation this would work for the employee.