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TrustRadius
TrustRadius for Vendors

TrustRadius for Vendors

Overview

What is TrustRadius for Vendors?

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

1 video

User Review: TrustRadius For Vendors Allows Business To Relay Quality Info To Prospective Buyers
03:28
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Pricing

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Customer Voice

Starting at $30,000 (multi-year discount available)

Cloud
per year per product

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $30,000 per year
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Product Demos

Getting Started with TrustRadius

story.screenspace.io

WTF is a Decisioning Platform?

app.screenspace.io

TrustRadius Vendor Portal Demo

Storylane
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Product Details

What is TrustRadius for Vendors?

TrustRadius mends the trust gap between technology buyers and providers. Delivering the most credible buyer decisioning platform for software across industries, TrustRadius helps decision-makers confidently choose technology with vetted, peer-based guidance. Providers are empowered to tell their unique story, engage high-intent buyers, improve conversion, and gain customer insights. More than 12 million annual visitors generate and use high-quality content like verified reviews, data, and ratings on TrustRadius.com.

TrustRadius offers a set of vendor solutions aimed to help technology companies harness the authentic voice of their customers, use that content in their own channels, and activate downstream intent to find and convert in-market buyers.

The Ultimate+ package helps vendors drive demand by leveraging category-level intent data, which allows vendors to target visitors to their own product pages as well as competitors’ pages in their category. The Ultimate package offers product-level intent data to deal intelligence on buyers looking at their products, including leveraging our LinkedIn Matched Audiences integration. The Customer Voice package helps product marketers, customer marketers, and analyst relations professionals use TrustRadius content in marketing and sales channels to increase conversion, accelerate sales cycles, and enable sales teams.

TrustRadius for Vendors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.

TrustRadius for Vendors starts at $30000.

TechValidate, Gartner Peer Insights, and Peerspot are common alternatives for TrustRadius for Vendors.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of TrustRadius for Vendors are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(357)

Attribute Ratings

Reviews

(126-150 of 212)
Companies can't remove reviews or game the system. Here's why
Greg Fry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Very, very good. We need customer commenting on all aspects of their experience with the product and the company on the whole, and that's definitely been the case with TrustRadius.
Shannon Cardwell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius has gathered very insightful information from our customers around their specific use cases, which can be extremely valuable for our internal teams. In addition, they have gathered the cons experienced by our customers, which is used by our product development teams to continue improving upon, thus creating a better experience for end users.
October 07, 2019

Highly Recommended

Dustin Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius has provided us top of the line content that we can utilize throughout marketing, and content that we feel comfortable directing potential customers too. It is icing on top of the cake for potential customers to have page after page of detailed reviews from real customers before signing onto our product.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Reviewers typically take much more time than you would expect to write a review. Detailed reviews are an excellent source for customer feedback, which can be invaluable in steering your company's direction and product roadmap.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used the custom questions to collect feedback on products, support, billing, training and other aspects of our customer-facing interactions. We have gotten amazing actionable insights. We are able to understand the strengths and weaknesses which is very important.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
6/10 for the quality of content. Back to my previous comment under Alternatives, we really rely on our partners at TrustRadius to help drive changes, updates, and plans because they are the experts. If we don't have help with these items, our content rarely gets updated. To this point I think we have made 1 iteration to our custom questions.
Pia Simeoni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The reviews are honest and candid, so whether they are 1 star or 5, that mix legitimizes the reviews and also allows users to read the pros and cons to decide what matters most to them.
Sonya Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius reviews are of high quality. The platform encourages customers to leave well thought out answers as well as provides good examples for people who may need some help in filling out the review. The questions are well positioned and logically lead the buyer to share their personal experience and direct results.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We've used custom questions to tailor content collected. One of my favorite use cases was a review "refresh" campaign in which we solicited feedback about how our software helped our customer adapt to recent market changes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Overall, the content has been quite good and useful. The biggest strength we've seen is through a combination of insights into how customers use and talk about our product (which helps us craft our messaging and content offerings), and by the introduction of different use cases for our product that we weren't even aware of.
Pras Chatterjee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I especially love the custom questions because they help highlight our strengths and weaknesses. Generic questions that other vendors implore us to use I believe are a disservice to the product review process. TrustRadius allows us to use both their recommended questions as well as our suggested questions to highlight better the product capabilities and weaknesses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are just now getting into the custom questions capabilities, but we are excited about the type of content we will be able to gather to help us tell our story through the voice of our customers.
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