Best Ecommerce Platforms112Ecommerce is short for "electronic commerce." Ecommerce software comprises electronic storefronts that provide an e-commerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.SearchTap1https://media.trustradius.com/product-logos/g3/rN/27D1GX0LZTN2-180x180.PNGShiprocket2https://media.trustradius.com/product-logos/pm/44/PE1IQ8LLJCT2-180x180.PNGGepard3https://media.trustradius.com/product-logos/jg/NT/N319JT6K8R5M-180x180.JPEGHCL Commerce4https://media.trustradius.com/vendor-logos/z0/so/OW6ZG3V2HUG9-180x180.JPEGProductimize5https://media.trustradius.com/product-logos/G3/Aw/IRFTOHIXJVXS-180x180.JPEGPeakCommerce6https://media.trustradius.com/product-logos/fc/pA/9KTCXQ2T7TWE-180x180.PNGSYNQY7https://media.trustradius.com/product-logos/Oh/Cj/1THM3I8DCRHG-180x180.JPEGBigBob8https://media.trustradius.com/product-logos/c9/PH/8BBEP9T137BA-180x180.PNGBlueBoard9https://media.trustradius.com/product-logos/xz/sj/NJXAWTXNNRQ3-180x180.JPEGCreate Website Builder10https://media.trustradius.com/product-logos/Tn/Pw/3A9KBKTUEIR1-180x180.JPEGFlora LMS11https://media.trustradius.com/product-logos/JR/xb/U4610GT6I24H-180x180.PNGPodia12https://media.trustradius.com/vendor-logos/Ra/8u/TKS8JJU6MIDR-180x180.JPEGUppler - B2B marketplace13https://media.trustradius.com/product-logos/4Q/Ql/5EKU1G8JI4HB-180x180.JPEGTRUNO Digital Commerce14https://media.trustradius.com/vendor-logos/WB/uu/G574793FZDOD-180x180.JPEGShopurgrocery15https://media.trustradius.com/product-logos/Ug/fX/2X79QTJX2609-180x180.PNGAnywhere Commerce+16https://media.trustradius.com/product-logos/rf/Qs/CPNH7J89KNF2-180x180.PNGYelo17https://media.trustradius.com/product-logos/wC/tc/T5N54VVPNLE3-180x180.PNGCommentSold18https://media.trustradius.com/vendor-logos/0s/xE/11TTUP2RWJUT-180x180.JPEGShopurfood19https://media.trustradius.com/product-logos/Q7/TO/FWTSH504AWD9-180x180.JPEGNoteflight20https://media.trustradius.com/vendor-logos/tQ/RO/C0FBW3GC1M1X-180x180.JPEGMBS inSite eCommerce21https://media.trustradius.com/product-logos/zR/OP/XG1CBLI9DT8J-180x180.JPEGHomestayDNN22https://media.trustradius.com/product-logos/Kf/cT/ULCMA0465T05-180x180.PNGSkubana23https://media.trustradius.com/vendor-logos/j6/Kd/C66OPATCRNU6-180x180.PNGIBM Watson Commerce Insights24https://media.trustradius.com/product-logos/gE/cS/T7UA8L5PCGDB-180x180.JPEGSales & Orders25https://media.trustradius.com/vendor-logos/JM/aB/HCMRPVX8T7MG-180x180.PNG

Best Ecommerce Platforms

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Ecommerce Platforms Overview

What are Ecommerce Platforms?

Ecommerce software allows merchants to display a product catalog and conduct transactions online. Most ecommerce transactions are B2C (business to consumer). Some also support more complex B2B (business to business) transactions with contract negotiation features, for example.


There are two general types of ecommerce platform: hosted and self-hosted open source:


  • Hosted ecommerce solutions, which are cloud-based and billed monthly, tend to be more stable and user-friendly.

  • Self-hosted ecommerce solutions are more advanced, customizable, and free.

Ecommerce Websites

Ecommerce websites, usually referred to as online storefronts, allow shoppers to browse through the merchant's product catalog and purchase products online.

Hosted ecommerce platforms include a set of pre-made templates and themes for storefront design. The best ecommerce software for your online businesses depends on your use cases. There are many different aspects of an online storefront that different ecommerce products may focus on:


  • Managing larger inventories

  • Displaying multiple versions (e.g. colors and sizes) of the same item

  • Managing multiple stores

  • Representing digital versus physical products

Scalability is also a major consideration when evaluating product catalog options and features.

Online Shopping Cart

An online shopping cart allows website visitors to accumulate a list of products in a virtual "shopping cart" before checkout. In addition to accumulating the list, shopping cart software also calculates the total cost, including shipping and taxes.


Some platforms offer other shopping cart-related features, like abandoned cart tools. These save unfinished orders and/or email customers to remind them that there are still items in their cart. Abandoned cart functionality often costs extra or is available only with higher-tier packages.

Another additional functionality some ecommerce products include is the ability to suggest products for customers to view. This is typically based on individual customer’s shopping behavior along with information about what products other customers have been viewing and buying.

Online Payment System

Some solutions include in-house payment processing. Others integrate to a third party payment gateway. Vendors that offer in-house payment processing often charge a transaction fee. Since payment systems need to handle sensitive customer information, most ecommerce platforms have standard security measures in place.

Ecommerce Platforms Features & Capabilities

  • Online storefront

  • Product catalog

  • Online shopping cart

  • Online payment system or integration with a payment gateway

  • Order fulfillment and shipping management

  • Merchant interface/dashboard

  • Ecommerce marketing tools

  • Ecommerce business management

  • Customer behavior analytics and reporting

  • Integrations (e.g. CRM, ERP, email marketing, payment gateway, etc)

Ecommerce Platforms Comparison

There are a few key things buyers should consider to help them more easily compare ecommerce products:

1. Technical expertise required: will the person or team managing your online website have technical/coding knowledge? Some ecommerce platforms are especially user-friendly for individuals with little to no coding experience, while others offer advanced customization that can be achieved through coding. Consider whether you’ll have access to a developer, or other individual with coding experience, to help customize your ecommerce platform. If not, ecommerce platforms that include a wide range of online website themes, or a WYSIWYG editor, may be a better for your business.

2. Open source vs. paid software: are you looking for a free ecommerce platform to start out with, or a more advanced software that has all the bells and whistles? Especially if you or your team have experience with web design, an open source platform can be a great way to start building your online store. Popular open source platforms include Magento Open Source, Drupal, and Joomla. On the other hand, if you’re looking for an ecommerce platform that comes with access to customer support and a wide variety of pre-built website themes and templates, a paid platform will likely be a better bet.

3. B2B vs. B2C (or both): do you sell to primarily a B2B or B2C market? Or both? There are a few main differences between B2B and B2C selling that, in part, determine what your ecommerce platform needs to have. For example, businesses selling primarily to other businesses will need the ability to segment customer groups and to set up customizable pricing and configuration options. Some must-have features for B2C companies include built-in store themes, abandoned cart recovery, and compatibility with multiple payment gateways. Some ecommerce platforms are better designed for B2B, or B2C.

Pricing Information

Monthly subscriptions for hosted products vary widely depending on features and scalability. Monthly charges range from zero to over $1,000 at the very high end.


It’s a good idea to clearly understand requirements and to choose an ecommerce platform based on current and anticipated needs, rather than just focusing on cost. In the long-term, picking the ecommerce platform that is the best for your business's needs will present cost savings that may not be immediately apparent in the startup phase.

More Resources

Ecommerce Products

Listings (151-175 of 178)

We don't have enough ratings and reviews to provide an overall score.

SearchTap is a hosted search technology that specializes in creating customized search experiences for e-commerce stores and brands. The vendor believes that more online stores need to focus on converting search users as they can become loyal customers and brand advocates easily. Additionally, the v…

We don't have enough ratings and reviews to provide an overall score.

Shiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, M…

We don't have enough ratings and reviews to provide an overall score.

Gepard content syndication platform is designed to enable manufacturers and retailers to deliver the product information consumers demand. Gepard provides end-to-end software, allowing to import, map, enhance and distribute product content worldwide:Filling a wide range of product information requir…

We don't have enough ratings and reviews to provide an overall score.

HCL Commerce is based on WebSphere Commerce acquired from IBM in late 2018. Commerce from HCL provides a customer interaction platform for omnichannel commerce and tools for business users to drive increased conversions. Business users can create and manage marketing campaigns, promotions, catalog, …

We don't have enough ratings and reviews to provide an overall score.

Productimize is an enterprise customization platform that offers end-to-end product configurator solutions to merchants in B2B and B2C spaces. Productimize Ultimate is the enterprise solution for merchants with high volume Products and SKU's to manage their complex customization requirements. The ve…

We don't have enough ratings and reviews to provide an overall score.

PeakCommerce is a self-service ecommerce platform that aims to help businesses to build, manage and optimize the revenue relationships with their customers.

We don't have enough ratings and reviews to provide an overall score.

SYNQY (pronounced sync-ee) is a Retail Media as a Service for retailers to sell advertisements on product listings. The SYNQY Persuasion Engine® is a patented match-making engine that enables retailers to sell Persuasive Product Advertisements (PPAs) and have them show up next to the specific produc…

We don't have enough ratings and reviews to provide an overall score.

BigBob from Worklabs is an e-commerce Saas Solution that allows businesses to create functional online stores for selling their products/services. The e-commerce development platform offers customized websites that are designed with the personal requirements of the clients in mind. The key features…

We don't have enough ratings and reviews to provide an overall score.

BlueBoard, from BlueBoard.io headquartered in France, is an ecommerce assortment tracking and competitor information collection tool.

We don't have enough ratings and reviews to provide an overall score.

Create Website Builder is designed to make creating a website and online shop as simple as possible. Building a website with Create is simplified by selecting a template, dragging and dropping customisations onto a page and publishing content. Create's UK-Based Expert Support Team has helped over 30…

We don't have enough ratings and reviews to provide an overall score.

Flora LMS is an e-Commerce platform for turning knowledge into steady revenue. The system is designed to be straightforward, to help quickly launch a digital marketplace with a course catalog, user management, and promotion options. To profit, the user need only upload training materials to Flora L…

We don't have enough ratings and reviews to provide an overall score.

Podia in New York offers their ecommerce platform for managing memberships and selling courses online.

We don't have enough ratings and reviews to provide an overall score.

The Uppler B2B marketplace solution is based on three main points: All-in-one: there's no need for any external help for making additional development or creating a front-office. The Uppler solution gathers the 3 essential interfaces (front-office, middle-office, back-office) and a large number of f…

We don't have enough ratings and reviews to provide an overall score.

Shopurgrocery is grocery delivery software designed to help users build an online grocery platform. The vendor states their grocery store software has everything needed to start an online grocery store, or supermarket.Shopurgrocery features and benefits: Easy to customize White-labeled …

We don't have enough ratings and reviews to provide an overall score.

Capillary eCommerce Software is an omnichannel platform that enables brands to deliver mobile-first and fast shopping experiences using PWA capabilities. Leverage vertical-specific libraries to create custom user journeys & store-front. AI-powered recommendation & promotion engine leveraging…

We don't have enough ratings and reviews to provide an overall score.

The vendor provides Yelo as a SaaS based online marketplace solution which helps entrepreneurs build a platform like Doordash, Fiverr, Airbnb or Thumbtack with Unlimited Transactions and Listings. From marketing & promotions to delivery management, Yelo aims to be a one stop solution which provi…

We don't have enough ratings and reviews to provide an overall score.

CommentSold is an ecommerce platform from the company of the same name in Huntsville, designed to help businesses sell products digitally. With CommentSold, businesses can manage inventory, automate invoicing, enable sales through social networking, and drive web and mobile applications.

We don't have enough ratings and reviews to provide an overall score.

Shopurfood is a restaurant and delivery clone script designed to give users the features and benefits of leading online food ordering companies. The software provides a common platform for restaurants to conduct business with each other through web and mobile applications. The Shopurfood online food…

We don't have enough ratings and reviews to provide an overall score.

Noteflight is an online ecommerce music notation software, where users can create, share, teach, buy, and sell music online. Noteflight is a division of Hal Leonard.

We don't have enough ratings and reviews to provide an overall score.

MBS' inSite eCommerce is a platform designed to allow stores to stay competitive in the online marketplace by enabling them to build and manage a fully-functional eCommerce site where customers can shop, keep a wish list, and collect and redeem loyalty perks. MBS was acquired and is now supported b…

We don't have enough ratings and reviews to provide an overall score.

HomestayDNN software is an Airbnb clone, which the vendor states has all the features of Airbnb. Homestaydnn also has additional features; it supports google voice search, Host Verification, and Cancellation. It can be customised according to user requirements.

We don't have enough ratings and reviews to provide an overall score.

Skubana is billed as enterprise resource planning software built around eCommerce; primarily it offers inventory management and order fulfillment, with analytics built in.

We don't have enough ratings and reviews to provide an overall score.

IBM Watson Commerce Insights provides merchandisers, product managers and marketers with insights into how the business is performing and where to focus and take action. Through a contextual experience, business users are taking action based on online merchandising decisions to win business, and…

We don't have enough ratings and reviews to provide an overall score.

Sales & Orders works exclusively with Google Shopping and ECommerce websites. This solution includes built-in CPC bidding tools and advanced data tracking. Some key features include: Product Level Profit & Loss, CPC Bidding Engine and Simple Google Shopping Campaign Creation.

TrustRadius Top Rated for 2019

2019 Top Rated Ecommerce Platforms

There are plenty of options out there, but here's our shortlist of the best Ecommerce Platforms. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.