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Adobe Campaign

Adobe Campaign

Overview

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Dynamic content (92)
    9.6
    96%
  • Standard reports (91)
    8.8
    88%
  • Dashboards (91)
    8.0
    80%
  • List management (92)
    6.3
    63%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Adobe Campaign & WeChat Integration Demo - Leadstec

YouTube

Adobe Campaign: Tips and tricks to nail email marketing in 2018

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

6.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
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Product Details

What is Adobe Campaign?

With Adobe Campaign rich customer data can be used to create, coordinate, and deliver dynamic campaigns — through email, mobile, and offline channels. Adobe Campaign supports central workflow management, personalized email marketing, customer data management, and managed cloud services.

Adobe Campaign Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Campaign Management Features

  • Supported: Calendaring

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM

Additional Features

  • Supported: Segmentation and Audience Targeting tools
  • Supported: Program, Activities, & Campaigns Organization
  • Supported: Cross-Channel Orchestration Workflows

Adobe Campaign Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Oracle Marketing, HCL Unica, and LeadLife are common alternatives for Adobe Campaign.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Adobe Campaign are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(383)

Attribute Ratings

Reviews

(26-50 of 97)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
It would be perfect to organise a mass market campaign, but totally wrong for managing single interactions with the customers. Still, one of the good thing is the possibility to customise the platform to your needs, even if in the last versions became basically not possible (for what I know).
May 25, 2021

Adobe Campaign

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is very well suited for entire lifecycle of customer starting from gaining customer behaviour to convert then into customer and after purchase communicating with them regarding future launches or any other promotional activities. It helps in providing a 360-degree view of the customer starting from the prospect phase to the customer phase. It helps in providing relevant information to customers rather than providing irrelevant ones.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign excels in coordinating integrated marketing campaigns that utilize 3 or more channels. It can be used for singular channel campaigns, but that's not where its full abilities lie. In addition, organizations that use campaign would benefit from using other Adobe products, as it integrates best with them.
Vince Vanderford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Working with CMS tools would be of great benefit, due to the enormous facilities that are achieved with adobe campaign after its integrations with services such as WordPress, which allows us to expand our website in a way that better retains customer contact information, from any section of the site. If you are going to work with entirely personalized campaigns Adobe Campaign offers many different modalities, which is excellent depending on the type of customer or target we are trying to reach, and thus ensure better results for the development of our marketing. Depending on whether it is a website with constant activity or not, the marketing operations we execute are varied, so we can work on the basis of different marketing goals based on our current traffic level, so that the targeting functions are more accurate.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is well suited for:
1.) Sending email marketing communications to big email lists (over a million records).
2.) Businesses with short sales cycle - 3 months or less. Businesses that are fast moving and transactional in nature. Examples of companies which may benefit from this platform are financial services, consumer businesses; pure eCommerce websites with direct online sales of fast moving goods and repeat buys.
3.) If you would like to activate email, SMS, direct mail campaign as well as social media like Facebook, Twitter and LinkedIn in one marketing automation platform.
4.) If you have a specialist Adobe Campaign developer/technical resource as an average/ non-technical marketing manager, [they] may struggle to maximise all its features as some programming is needed for data related activities; setting up API connections and building of templatised automated workflow journeys.

Less appropriate:
1.) Longer B2B sales cycle - if it takes more than 6-18 months for a lead to convert into a sale as its lead nurture capabilities where you build content tracks and streams are harder to setup
2.) If you'd like to track your prospect or customer behaviour through cookies on your website. It's not straightforward to setup.
3.) If you like to keep changing your email templates (as the AC email is sometimes not easily rendered on Microsoft Outlook and other email platforms)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a[n] Adobe tool, it is easy to integrate with other Adobe tools like AEM, Adobe Analytics, Adobe Target compare to other tools. Also, it is an effective marketing tool to manage campaigns for multiple markets for multiple brands at a time very easily and effectively.
Could be less appropriate for [the] small organization as the onboarding of [the] Adobe Campaign tool is [quite] expensive.
Lisa Carter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We recommend Adobe Campaign as it is suitable for advertising and marketing our product, or service to get more demand and customers. It is an excellent alternative to analyze those customers and perform actions that make them feel that we are perfect to fulfill their needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you want to start with Marketing Automation for your Organization, Adobe Campaigns is one of the best tools in place to have all your Marketing strategies implemented and integrating with other systems
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign offers some really nice templates that can be used for marketing purposes. It helps in the automation of marketing, which is of great help as it saves a lot of time and offloads monotonous work. HTML support is a big life saver, as it gives so much more control over the campaign, which would otherwise be troublesome.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe [Campaign] is well suited for marketing of products to customers by creating multi-channel campaigns to reach your customers making them feel like you know them personally. Customers who receive this form of communication become more loyal to the organization
Score 8 out of 10
Vetted Review
Verified User
Adobe Campaign is great software in terms of functionality. It offers features that are really not offered by any other competitor. It is most well suited for companies that do a lot of marketing efforts across a lot of different platforms, or even for other clients. If you have a small enough marketing team it may not be well suited, as you can likely use a cheaper tool to keep everything consistent.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is well-suited for a cross channel marketing campaign that takes place over several different channels and needs to be aligned. An example would be a campaign that utilizes an SMS list, email list, social media, etc. If you are just wanting to create a very detailed email campaign with automation, for example, this may not be the best tool to use.
October 06, 2020

Adobe Campaign Review

Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign is recommended for merchants and is not appropriate for the areas of Logistics and Transport, at least from our perspective.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For a large scale company like us it is more recommended to use Adobe Campaign as it is most useful to grow our business in an exponential way. For other small industry it is not suitable as it is a bit costly solution for them and Adobe Campaign might not be suitable for them.
Gary Poppe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For people who are looking for a solid service to implement marketing campaigns and grow their sales Adobe Campaign is the best opportunity to acquire, it has an excellent price for its service, offers a great guarantee and above all it works great for any organization. Its system is very easy to use and in a few days people adapt to its operation, it is a very strategic tool to implement in a business because in a very short time you can appreciate the constant increase in income, which makes it a completely profitable service.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is well suited for large companies that have massive email marketing needs and need to manage tens of thousands of users, especially if they need to sync those settings with other master person IDs. It is useful for companies that need to send dynamic/personalized emails and need complex workflows for managing their email campaigns. It is less appropriate if you need a very simple and streamlined tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign is not a program for beginners, but it is well suited to launch a wide variety of multi-faceted, multi-channel, highly targeted email campaigns successfully. It also works incredibly effectively for social media and other digital marketing professionals as a social media management system. A smaller company may not find this the most suited program for them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I particularly like the fact that it is cloud-based, making implementation a streamlined process. I think it is quite expensive if you have a small or medium-sized business, which could be a hindrance.
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