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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
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Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
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Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
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How Avalara Differs From Its Competitors

Additional Capabilities

We use both the tax filing and the exemption certificate management. The certificate management has been a huge benefit in keeping us in compliance with exemption status. We have only had the tax filing services in place for a year and feel that we were doing a better job with that process before …
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Additional Capabilities

Yes, we use the managed returns. This is very helpful since each state has a unique process for filing returns. I feel like we should leave the filings to the experts, Avalara, there is no need for me to determine the process for each state.
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Additional Capabilities

My company uses the AvaTax Returns filing service to file our monthly sales tax returns. That service is extremely easy to use. My company has benefited from outsourcing that service by being able to keep our headcount at an efficient level.
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Additional Capabilities

We implemented Managed returns and exemption certificate management. However, with the pricing model they use, I canceled the exemption certificate software within 2 years of purchasing because the cost was too high.
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Additional Capabilities

We have used these yes. My boss wanted me to save us money and no longer allow Avalara to file for all states. I file for a majority of our states now. I have Avalara file for the more "difficult" states.
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Additional Capabilities

We use managed returns which has been incredibily beneficial. We also use the exemption certificate management module but I'm not overly impressed with this - main complaint is inability to link one cert with multiple states.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (295)
    8.8
    88%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (248)
    8.3
    83%
  • 3rd-Party Software Integrations (223)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.1
Avg 8.4
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(720)

Attribute Ratings

Reviews

(176-200 of 405)
Companies can't remove reviews or game the system. Here's why
November 12, 2020

Want more time for other things? Then use Avalara!

JB
Jason Brooks
Manager Financial Reporting
Pilot Corporation of America (Wholesale, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
From what I've experienced, Avalara's systems are very user friendly and intuitive. We are able to access the reporting we need quickly and efficiently and, most importantly, we have never had any doubts regarding the accuracy of the information. We currently use Avalara's TrustFile service to assist us in return prep. This service has also been very easy to use, all things considered.
November 12, 2020

Avalara Review

Verified User
Manager in Finance and Accounting
Non-profit Organization Management Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Avalara is very good at what it does. Significant problems can arise when errors or problems occur (ie September 2020 filings.) Communication and determining answers can be very time intense. It is a usable system once training has been provided. Simple questions are difficult to have answered through the chat feature. I have waited longer than 45 minutes for my chat call to be answered. Some of this speaks to the organization overall, as well as the system usability.
November 12, 2020

Intuitive Products

Verified User
Analyst in Finance and Accounting
Cosmetics Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
Avalara's products are very intuitive. We first started using AvaTax for sales tax filings. We were able to quickly grasp the product capabilities. The same goes for CertCapture. The products are fairly easy to navigate.
November 12, 2020

Easy

JH
Jennifer Heng
Manager, Tax & Treasury
American Bar Association (Non-profit Organization Management, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
With Avalara's team keeping up with the constant changing of State's regulations, I am confident that the AvaTax System is reliable and I can relied on their team to get the tax compliance right.
November 12, 2020

Peace of Mind!

Verified User
Employee in Finance and Accounting
Wholesale Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Once the software is set up it is mostly all behind the scenes and fairly seamless. It probably depends on the software that is used.
November 12, 2020

Saves time and money

TF
Toni Fuller
Financial Controller
Thomas Precision Machining (Machinery, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
Easy to use for the most part. Some areas such as importing use tax transactions, error correction, and special taxing in some states could use a little more training/direction. Help desk is difficult to get answers from.
November 12, 2020

Avalara and you

MW
Margaret Whitted
Controller
Rieke Office Interiors Inc (Consumer Goods, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Would give higher rate if the software was more intuitive and if getting support was easier. Also, we have been using the software for awhile now and I just got an email congratulating me on my purchase and urging me to set up my company.
November 10, 2020

Helpful tool, but requires caution

Verified User
Director in Finance and Accounting
Information Technology and Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
There is a lot of ongoing maintenance that needs to happen, and most of it is self-prompted. Avalara does not notify us when there is potentially something that we are doing wrong. It would be helpful to be prompted for action (or at least raise the question of "did you consider xyz?"), rather than assume that we know everything and are able to update our settings correctly all the time.
November 04, 2020

Room for improvement for sure, but I could not live without Avalara!!

Summer Hagge | TrustRadius Reviewer
Summer Hagge
Administration & Human Resources
Vectors, Inc. (Retail, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Usability
8
It is a necessary tool, but I wish there were other sales tax calculators to choose from. Avalara doesn't have to fight for my business, because I need them. However, their implementation and support are very lacking.
August 21, 2020

Look no further than Avalara for your sales tax needs!

Verified User
Director in Finance and Accounting
Information Technology and Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
There are a few parts of the user interface that are not intuitive, such as running reports. But for the most part, the software is very easy to use. The Integration with Sage Intacct was smooth, and we never had to do any tweaks to it. The only issues I had where I had to talk to someone from Avalara had to do with custom tax codes, which would not be easy in any system.
August 12, 2020

Avalara is the user friendly option

Verified User
Manager in Finance and Accounting
Nanotechnology Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
From the user's standpoint, Avalara is very easy to use. All of the screens are user-friendly, and the training material (videos) is really helpful. My staff was trained up super quickly.
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