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iCIMS Talent Cloud has proven to be a versatile and efficient tool for managing various aspects of talent acquisition. Users have found …
Starting at $1,700 per month
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What is iCIMS?
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to…
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Popular Features
- Applicant Tracking (122)9.595%
- Candidate Search (121)9.292%
- Job Requisition Management (123)8.888%
- Email Templates (122)8.888%
Pricing
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $1,700 per month
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What is iCIMS?
The iCIMS Talent Cloud is a unified recruitment platform that aims to empower users at every stage of the talent continuum, allowing them to attract, engage, hire and advance the world’s best talent. With it, the vendor states users can build thriving, diverse teams at scale, align hiring needs with business needs, and meet the challenges of tomorrow with an agile, AI-powered platform designed to provide everything needed to build a winning workforce.
iCIMS Talent Cloud Applications:
- iCIMS ATS - makes managing, automating and streamlining your hiring workflows a breeze.
- Career Site - A site that includes a personalized, AI-powered job search experience that helps them find best-fit roles quickly, while helping organizations to fill jobs faster.
- iCIMS CRM - A candidate relationship management solution used to reach candidates by text or email campaign. Additionally the CRM can offer recruiters strong candidate recommendations based on the jobs available, and automatically track candidate engagement to prioritize those who are most interested. Talent is engaged with relevant content using dynamic email campaigns that send automated follow-up emails based on candidate actions.
- Digital Assistant - Guides job seekers through the compnay culture and the application process. The bot can support candidates in 20 different languages, helping to create a diverse environment globally. The digital assistant can be used on communication platforms like SMS, WhatsApp, web chat and FB Messenger.
- Employee Onboarding - Simplifies employee onboarding with automated processes that maximize engagement and accelerate productivity. The cloud-based onboarding software is built for both commercial and large, global employers.
- iCIMS Marketing Automation - Automates and personalizes entire candidate journeys based on their unique behaviors.
- iCIMS Opportunity Marketplace - This application aims to go beyond opportunity identification to power opportunity inspiration, helping TA pros and hiring teams proactively engage and advance internal talent.
- SkillSurvey - acquired by iCIMS in late 2022, the solution automates the collection and analysis of feedback from references and employees to make data-driven decisions with confidence.
iCIMS Screenshots
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iCIMS Integrations
iCIMS Competitors
iCIMS Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | 200 |
| Supported Languages | All |
Frequently Asked Questions
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.
iCIMS starts at $1700.
Reviewers rate Collaboration highest, with a score of 9.7.
The most common users of iCIMS are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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iCIMS Talent Cloud has proven to be a versatile and efficient tool for managing various aspects of talent acquisition. Users have found that the software allows for convenient management of requisitions and candidate activity in one platform, leading to a streamlined process. They have praised its ability to easily access candidate information, eliminating the need for shared Dropbox folders. This has made it easier to track and organize candidates, resulting in a more efficient recruitment process.
Integration with third-party vendors has also been a valuable feature, as it streamlines HR processes and creates a more efficient workflow. The software has been utilized in scientific professional services for tasks such as robust resume review, candidate and opening tracking, and onboarding. Additionally, users have found the Candidate Relationship Management feature to be useful in connecting with talent pools and gaining a better understanding of candidates.
The iCIMS Text Engagement feature has transformed recruiter-candidate engagement by allowing recruiters to send text messages to potential recruits, send interview invitations, and keep candidates engaged during the onboarding process. It has accelerated hiring processes and improved communication with candidates.
Overall, iCIMS Talent Cloud is used by organizations across various industries to attract, track, and onboard new talent effectively. It provides customization options for different business segments and offers a centralized space for applicant tracking. The software helps make recruitment advertising more effective and ensures a positive candidate experience while improving productivity and time management within talent acquisition departments.
User-Friendly Interface: Many users have expressed their satisfaction with the upgraded interface of iCIMS Talent Cloud, stating that it is highly user-friendly and intuitive. They appreciate how easy it is to navigate the platform, resulting in improved efficiency and time-saving due to a reduction in clicks required for reviewing and rating incoming applications and resumes.
Streamlined Job Posting: The streamlined job posting and advertising capabilities of iCIMS Talent Cloud have received praise from a significant number of users. They find it effortless to post job openings and advertise them on social media platforms, allowing them to reach a wider talent pool and attract qualified candidates more effectively.
Convenient Communication with Candidates: Users value the convenience of being able to email past candidates directly through the iCIMS Talent Cloud platform. This feature has enabled users to maintain communication with potential talent, ensuring ongoing engagement, and facilitating their recruitment efforts by developing a reliable source of candidates from a growing pool.
Inaccurate Data Integration: Several users have mentioned the need for better data quality and integration with other HR systems. They have expressed frustration with the complexity of setting up auto-launch actions and the lack of control in workflow configuration. Some reviewers also reported difficulties with integrating iCIMS Talent Cloud with other software or departments, describing it as painful and lengthy.
Lack of Intuitiveness in User Interface: Many users have found the user interface of iCIMS Talent Cloud to be clunky and not as intuitive as other ATS software. They described it as old-school, requiring extensive searching to make system changes, and needing improvement in terms of aesthetics and user-friendliness. Reviewers also pointed out that the layout could be improved to show more candidates at one time without switching pages.
Poor Customer Support: Users have expressed dissatisfaction with the customer service provided by iCIMS, stating that not all members of the team share a customer service-centric attitude. They have reported slow response times from customer support, long wait times on phone calls, and delays in receiving responses for tickets submitted online or through email. Additionally, some users have experienced high turnover of customer support personnel, leading to inconsistent support and decreasing their overall satisfaction with the software.
Based on the user reviews, users recommend the following for TextRecruit and iCIMS:
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Evaluate current tools and processes before selecting TextRecruit or iCIMS. This ensures that the chosen software aligns with the company's existing workflow and requirements.
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Improve consistency among customer service representatives and make resume uploading more intuitive. This would enhance the overall user experience and streamline the recruitment process.
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Consider affordability and alternatives. The price hike for TextRecruit raised concerns among users, especially for smaller companies. They recommend exploring other platforms if affordability is a primary concern. iCIMS, on the other hand, is recommended for mid-sized and large companies if it fits within their budget.
Overall, users emphasize the importance of thorough evaluation, improving user experience, and considering affordability when choosing between TextRecruit and iCIMS.
Attribute Ratings
Reviews
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November 17, 2020
I highly recommend iCIMS!
Our whole organization uses iCIMS to attract and hire great talent. We use the new Attract product for our career site, and have a highly configured Recruit platform to serve our vast business needs. We also use Connect to continue engaging with candidates who are not yet ready to make a career move.
November 17, 2020
iCIMS is a great solution
We have used several products with iCIMS and are extremely happy with iCIMS Recruit and TextRecruit. iCIMS has allowed us to streamline processes and allow our Human Resources Team and Hiring Managers access to the system to keep track of and engage the thousands of candidates who have expressed interest in our organization. The texting capabilities have reduced the time it takes us to connect with interested parties and through text campaigns, we have been able to re-engage past talent and passive candidates.
November 17, 2020
iCIMS Review
We are currently using iCIMS across the whole organization for hiring and onboarding of both external and internal candidates. This has allowed more transparency throughout the whole hiring process from the candidate up to the VPs of the organization. We have also gone paperless in our hiring process, which has solved a problem especially in this time.
November 17, 2020
User review
We primarily use iCIMS Talent Cloud in our HR department specifically recruitment. As a recruiter in our organization, I find iCIMS to be a tremendous improvement over other ATS that I have used in the past. I like that it is very intuitive and multiple ways to access needed information. I would definitely recommend to any HR recruitment team.
October 23, 2020
A Strong Recruiting Management System
Our organization uses iCIMS for our recruiting management system. All requisitions are handled in iCIMS throughout the entire recruiting process. Managers are able to review applicants and manage their open positions in partnership with their assigned recruiter. When an applicant is hired, a data feed sends the information over to our HCMS for a seamless onboarding transition.
October 13, 2020
We are so glad we made the switch to iCIMS
We use iCIMS to advertise our openings and receive applications. Beyond this iCIMS helps us capture useful information across our 21 locations. We are able to provide access to multiple user groups and allow for constant communication between candidates, recruiters and hiring managers.
October 08, 2020
Good experience so far
We use the system to approve and manage all reqs. It is used across the entire organization. The systems allows us to manage reqs and candidates throughout the recruitment life cycle and report on the process. We also use the systems to generate offer letters and complete portions of the onboarding process.
October 01, 2020
Great flexibility for managing a complex organization
We have 16 international offices that help us recruit professional expat people to serve in the aviation charity sector in some of the remotest areas of the world. We needed a system to coordinate the recruitment across the 16 countries to place people into 12 other countries. iCIMS has helped us standardise processes and coordinate and share data.
October 01, 2020
High functionality ATS with excellent support
iCIMS is being used organization-wide as a full-suite ATS.
October 01, 2020
ATS iCIMS Review
iCIMS Talent Acquisition Software Suite is used across the entire company as our sole Applicant Tracking System. We use it to attract and manage talent to fill our open requisitions throughout the company.
October 01, 2020
iCIMS Review
We use iCIMS as our ATS. We love it as a company and as the System Admin I feel as though the product is getting better and better each year with new releases and products. They really do seem to listen to what their customers want.
We use it for Internal Talent Acquisition Hires only. iCIMS is not used by the entire organization. iCIMS addressed our issue with tracking of applicants/candidates and the selection process. Much better than using Outlook and Excel.
September 30, 2020
iCIMS is so customizable!
We use iCIMS for recruitment for all jobs and our hiring managers use it as well to post jobs. We use it for onboarding documents and orientation as well.
September 28, 2020
Smart people, great service, and customizable tech to handle all your recruiting needs
We use the iCIMS Recruit product for all US hiring at Sodexo. It is our applicant tracking systems (ATS) to attract, recruit and hire frontline/hourly, and management/exempt employees. We also leverage the onboarding portal to assist with pre-onboarding activities for our management population. Other products we use are TextRecruit and we trialed the TextHR product to help communicate with our displaced workers during COVID.
September 24, 2020
Love for iCIMS
We use iCIMS in our Scientific Professional Services division. Our division focuses on supporting our customers' lab and regulatory needs through scientific staffing. iCIMS helps us by providing a robust system to review resumes, keep track of our candidates and openings, and start the onboarding process.
September 21, 2020
iCIMS is truly awesome!
It is being used mainly by Talent Acquisition. It helps the candidate/employees go through hiring and onboarding in one platform.
September 20, 2020
iCIMs is a great solution
Score 10 out of 10
Vetted Review
Verified User
We use the software across the organization as our recruiting tool. Talent acquisition is obviously the heavier user of it. This software helps streamline the hiring process and maintain compliance.
September 20, 2020
Great starter and customizable ATS solution
Score 8 out of 10
Vetted Review
Verified User
We currently use iCIMS Recruit for our experienced and campus recruiting needs for the entire organization. It has allowed us to keep track of all open requisitions and provides a simple candidate experience with easy job site integrations.
September 17, 2020
iCIMS Review
Our human resources team uses iCIMS for applicant tracking.
September 17, 2020
Where Would We Be Without iCIMS?
iCIMS is used across our organization. It provides a positive candidate experience with mobile-friendly capabilities & seamless integrations with various systems including Workday, Equifax, & First Advantage.
September 17, 2020
iCIMS -- An easy system to learn with high functionality
The HR department, as well as hiring managers, all use our iCIMS platform in addition to new hires joining the company to complete onboarding tasks. HR uses this to keep track of new hires and to export them over to our ADP system. Hiring managers use this to keep track of their tasks they need to do as well as to set up interviews and look at potential new employees.
September 16, 2020
iCIMS is awesome
We use iCIMS as our main recruiting tool. Also, our hiring managers would use it to review applications.
September 16, 2020
iCIMS is a solid platform
It is our applicant tracking system. Primarily used by HR, but hiring managers are able to add notes and manage candidates. iCIMS works or integrates with our HIRS system and ServiceNow so it allowed administrative processes to be automated.
September 16, 2020
Solid system for basic recruiting
iCIMS is being used in both sister companies in all departments. It definitely helps to streamline processes. The added benefit of housing all applicants in one space that is easy to search is a plus! It could be a bit more user-friendly but otherwise an excellent system for applicant tracking and recruiting activities.
September 16, 2020
Great platform with some limitations
iCIMS is being used for recruiting and onboarding, which includes offers and email campaigns.