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NetSuite ERP

NetSuite ERP

Overview

What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in…

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Recent Reviews

NetSuite ERP Review

8 out of 10
March 25, 2024
Incentivized
We use NetSuite ERP for general ledger management, accounts payable and vendor management. We are happy with the features in the general …
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NetSuite ERP Review

9 out of 10
November 03, 2023
Incentivized
In my role as a CFO, I approve invoices, so I get a notification in my inbox, click on it and it takes me to NetSuite. It's part of the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Billing Management (188)
    8.3
    83%
  • Accounts payable (252)
    8.3
    83%
  • Accounts receivable (233)
    8.3
    83%
  • Order entry (203)
    8.1
    81%

Reviewer Pros & Cons

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Video Reviews

9 videos

Save Time By Empowering Your People - Director of IT's Review of NetSuite ERP
04:00
Director of Finance Feels the Efficiency | NetSuite ERP Review
06:05
NetSuite ERP Review | IT Administrator Appreciates the Flexibility
06:10
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Pricing

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What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

37 people also want pricing

Alternatives Pricing

What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

What is Genius Solutions?

Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to…

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

1.1
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9.2
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.3
Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.7
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.9
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

8.9
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

7.5
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

6.4
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

4.1
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

3.1
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

3.3
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

3.1
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

3
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

9.1
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

7.9
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

3.8
Avg 7.3
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Product Details

What is NetSuite ERP?

As a cloud ERP solution, NetSuite is presented as the first and last business management solution a business could ever need.
NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation, and omnichannel commerce, used by more than 37,000 customers in 219 countries.

NetSuite ERP Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Subledger and Financial Process Features

  • Supported: Billing Management

Order Management Features

  • Supported: Order entry

Project Financial Management Features

  • Supported: Capital Project Management

Supply Chain Features

  • Supported: Inventory Planning

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

NetSuite ERP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Sage 100, Microsoft Dynamics GP, and Odoo are common alternatives for NetSuite ERP.

Reviewers rate Inventory tracking highest, with a score of 9.8.

The most common users of NetSuite ERP are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1175)

Attribute Ratings

Reviews

(26-50 of 356)
Companies can't remove reviews or game the system. Here's why
Jon Ferguson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Importing data via csv file uploads
  • Consolidated financial reporting
  • Multi-currency
  • Expense reimbursement with easy to use mobile app
  • Customizable fields and records to meet your needs
  • Dashboards to track performance
  • Global search to easily find anything
  • Tremendous amount of online help and learning tools (LCS)
  • Support - In my experience, it's limited to answering questions and resolving system performance issues, and won’t help you write searches or reports or scripts or with customizations.
  • Jon shop manufacturing
  • In my experience, phone support not available without support contract
  • I believe Advanced Customer Support (ACS) is weak and uses mostly off-shore resources
October 19, 2023

NetSuite ERP Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of access to data and reporting
  • agility in processing updates
  • user restrictions based on role as well as user account
  • In my opinion, some processes are too calculation heavy and it causes some reports to load slowly
  • I believe some areas can not be customized and could propose a security risk
  • In my experience, sometimes when we process inventory revaluations there are unexpected adjustments that are made
October 19, 2023

NetSuite ERP Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The flexibility of adding data fields has allowed us to capture additional specific information that helps us when analyzing transactions and preparing financial statements.
  • The scripts that can be created within NetSuite ERP allows us to process AP vendor bill transactions with minimal manual intervention, and auto generates the required intercompany JEs for us.
  • The Suite answer area and community forums have been helpful when I need to reach out for assistance and troubleshooting, before reaching out to NetSuite ERP support.
  • I believe the reporting feature within NetSuite ERP is not as robust as we would have liked. In my opinion, it would be ideal to have canned reports that provide the level of detail needed, without having to put as much effort into developing custom reports.
  • We are looking to expand in the use of some areas, specifically AP and PO modules. We started a conversation with NetSuite ERP and received a demo. I've found It is not easily identifiable which features are part of the standard package versus their premium package. I know we will get a quote but I believe is nice to understand during the demo part which features are standard versus a premium.
October 19, 2023

Capabilities are endless

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • They provide a lot of options in terms of tailoring to the needs of our organization.
  • Suite Answers is really helpful whenever you are stuck.
  • I enjoy working with the many different vendors and partners you have.
  • It would be really helpful when asking for featuresm that they are implemented.
  • If you could actually provide the same level of service through out your organization, as there are mixed reviews on that
  • Provide more manuals for tips and tricks.
October 19, 2023

NetSuite ERP Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Customer Creation
  • Sales Order, Invoicing
  • Revenue Recognition
  • Project management
  • Billing
  • APIs to connect with other data ware houses
  • Outbound integrations
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The saved searches are a great way to look up and view large amounts of specific data.
  • The fixed assets module is a great way to track our assets.
  • The CSV uploads are an easy way to import large amounts of data.
  • The allocation schedules. Currently we have to calculate the percentages and manually add to each allocation line. There really should be an option to equally distribute 100% amongst all allocation lines.
October 19, 2023

User Friendly

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The search feature is excellent.
  • Uploading journal entries is very easy and quick.
  • It runs pretty fast and rarely has outages/slowdowns.
  • Data import works well and rarely has issues.
  • Maybe send emails with tips and tricks? Or maybe I am just not signed up for them.
October 19, 2023

NetSuite ERP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting
  • Saved searches and reports for analysis
  • Open API to facilitate integrations
  • Vast partner network with near native feel and functionality
  • Fixed asset module has too many quirks
  • Support at times (acs) was lacking
October 19, 2023

Newbie

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Great support partners
  • Can connect other systems for automization
  • Csv uploads are a struggle
  • External ids need to be shown on customers and vendors
  • Better pricing on licenses
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Financial reporting. We really enjoy the flexibility to customize reports, and create saved searches for specific functions.
  • The accounts receivable process and communication and insight into information between accounting and sales is great.
  • Connected information with related records is great to analysis transactions thru the system.
  • We use average costing, and insight into changes to unit values can be difficult and take extra time to review.
  • The ability to view a costed bill of material when using average costs.
  • In my experience, there is no system information on some manufacturing records, or at least they aren't as robust for items such as routings and bill of material revisions.
Jacob Martin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Finances - account reconciliation, general ledger, posting
  • Warehouse management - inventory management
  • Overall process flow - demand to supply
  • MRP capabilities for multi-location enterprises (ability to add fixed lot, MOQ and periods of supply all at the same time)
  • Ability to customize processes more easily to adapt to the users needs
  • Demand planning - ease of use to identify and adjust at the item level in the item record
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Embedded, easily managed reports/searches.
  • Simple, yet robust development architecture for customizations.
  • Seamless, scheduled updates.
  • Performance can be a concern if you're not keeping up with best practices with your customizations.
  • Overall performance can take a hit if a huge amount of records continue to be created (inventory cost revaluations would be an example).
  • The security model needs to be enhanced, as field level security for out of the box fields need to be handled via code.
October 19, 2023

NetSuite ERP Review

David Rosenberg | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easily customizable without coding
  • Records are linked together to follow a transaction from beginning (e.g., quote) to end (e.g., customer payment).
  • Saved searches allow non-programmers to create ad-hoc reports a needed.
  • NetSuite ERP product development appears solely focused on (often esoteric) new features rather than focusing on "fixing" known issues.
  • NetSuite ERP has what they call "SuiteIdeas" where users can vote for new features. The NetSuite ERP product team completely ignores these ideas, and the ideas with the most votes are often over a decade old. As an example, NetSuite ERP cannot properly export/save an Excel file so every time you download to Excel you get an error in my experience. This has been a known issue for over 12 years and is one of the most requested fixes, but I belive NetSuite has completely ignored.
  • In my opinion, executives are out of touch with what customers need/want. The buzzword of SuiteWorld 2023 was "Artificial Intelligence", but the use cases that the execs talked about were very specific and not in my opinion broadly beneficial.
  • I believe the Saved Searches are great but there are notable features/fields/joins missing. In nearly every single one of these cases, I find a "Suite Ideas" enhancement request to fix the issue. These enhancement requests are always at least 5-10+ years old. In my opinion, SuiteIdeas is a cruel joke that NetSuite created to give false hope to customers.
  • In my opinion, the security model is very limited when it comes to segregating data (e.g., each department can only see their own data). In our environment, there are multiple employees who belong to more than one department but in my experience, NetSuite ERP doesn't support that. In my experience, we ended up having to create multiple NetSuite ERP logins for some employees with each login representing a different department (which is expensive!).
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