Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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Paycom - Providing All You Can Objectively Manage - All in one easy to use platform!
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Paycom is the best HRIS System
Paycom
Amazing Product - You won't be disappointed!
Takes the worry out of HR!
Inspection Technician Solution.
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Saving time and money!
Pricey but worth it
Awards
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Popular Features
- Update personal information (367)8.282%
- Direct deposit files (359)8.080%
- Pay calculation (359)7.979%
- View and generate pay and benefit information (364)7.878%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.3Employee demographic data(324) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(310) Ratings
Employment history is the ability to track previous positions held.
- 7Job profiles and administration(311) Ratings
Job profiles and descriptions can be created and edited.
- 6.6Workflow for transfers, promotions, pay raises, etc.(312) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.9Organizational charting(234) Ratings
Organizational charting is the ability to create hierarchical charts.
- 8Organization and location management(270) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.8Compliance data (COBRA, OSHA, etc.)(256) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.9Pay calculation(359) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.5Benefit plan administration(307) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8Direct deposit files(359) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 7.1Salary revision and increment management(294) Ratings
Salary revision is the ability to modify individual employee pay.
- 7Reimbursement management(199) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.4Approval workflow(311) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(311) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(258) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(364) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.2Update personal information(367) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.6View company policy documentation(326) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.4Employee recognition(177) Ratings
thank a team member
- 7.7View job history(291) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.4Report builder(312) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.5Pre-built reports(309) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(310) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 6.8Manager tracking tools(268) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(168) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.4Performance tracking(177) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 6.8Performance plans(209) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6.7Performance improvement plans(198) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 6.7Review status tracking(202) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.1Review reminders(209) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.2Multiple review frequency(187) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(195) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.2Company Website Posting(192) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(154) Ratings
Software provides ability to publish postings to social media sites
- 6.9Job Search Site Posting(178) Ratings
Software provides ability to publish postings to top job search sites
- 6.2Duplicate Candidate Prevention(165) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(201) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.1Notifications and Alerts(204) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(684)Attribute Ratings
- 8.3Likelihood to Renew20 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 8.4Usability23 ratings
- 9Support Rating51 ratings
- 7.3Online Training1 rating
- 6.4In-Person Training1 rating
- 7.9Implementation Rating6 ratings
- 5.5Configurability1 rating
- 5.5Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.3Vendor pre-sale2 ratings
- 4.9Vendor post-sale2 ratings
Reviews
(176-200 of 390)Overall very good software, but not as robust as others I've used.
- Time clock
- easy to use
- App is great!
- a quick clock option would be nice without having to log in
- a monthly summary email or text
Paycom - A Time Saver In the HR Management Space
- Easy to navigate online portal and app.
- Comprehensive employee review and goal tracking.
- Guided benefits enrollment.
- Pay and tax tracking and reporting.
- Improved alerts for time-off request approvals.
- Build more learning courses for professional development.
- Improved client support.
Paycom delivers for an easy payroll and HR tool
- Payroll is clear to understand.
- Electronically signing benefits info.
- Easy to use interface.
- Some of the features are hidden behind too many menus.
- Ability to customize the home screen would be ideal.
- Would like to integrate my retirement account from inside the portal itself.
- Onboarding
- User interface
- Customer support
- Hands off operations
- Seamless processing
Great first step to digital HR management.
- Entering timesheet on my phone
- Employee performance documentation
- Email reminders
- It is hard to change fields in the timesheet
- When we have multiple grants it is very hard almost impossible to change the employee's allocations with multiple grants
- Ability to easily change allocations within the system
Paycom - Robust features, Clunky UI
- Performance review dashboard
- Time Off request organization
- Organization chart and employee directory
- Performance dashboards need some UI improvement - many features are hard to locate and equally difficult to navigate
Paycom
- Payroll
- Employee Management
- Learning Management System
- Talent Management
- There have been times where receiving an accurate response about a problem from the specialist can be challenging.
- Sometimes the system makes things more complicated than it seems like it needs to be.
Enjoying a PayCom Mindset
- TImecard management
- Recruiting database management
- Digital HR On-boarding of new hires
- Please detail and improve the business process linking to job search sites like Indeed or Monster
- Please consider incorporating training videos into the tool itself such as a library for new users.
- Differentiate records for temporary employees versus FT employees vs PT employees; by this, I am recommending different user interfaces based on "role." Right now, I am only familiar with "client" and "employee" role-access points but within "employee" there are many important subcategories. Thank you for your consideration.
If you pay employees you need Paycom
- Employee Time off Requests. My managers love that they can approve time off requests from an email. All the relevant information to make a decision about approving an employee's time off request is listed in the email.
- The sales representative you work with during the RFP process is with you during the implementation process. They don't sell you a product and move on once the deal is done. I have converted three companies to Paycom because of the functionality of the system and my relationship with my sales representative. Paycom doesn't make promises they can't deliver.
- I love that when I call Paycom I get a real person not a phone tree system. My dedicated specialist is an extension of my HR Team. And if my dedicated specialist is not available, another capable representative is. The right-hand talks to the left hand in this organization. With previous HRIS providers that were not the case.
- The online user manuals are very helpful and very good reference material. If I'm working after normal business hours and I'm trying to figure out how to do something in Paycom I can usually pull up an online user manual to figure it out.
- The expense management module is difficult to use. Often times managers miss expenses leaving the employee to follow up with the status of a reimbursement.
- I wish Paycom offered benefits and compensation benchmarking data to their customers.
- Each year we create training plans for our employees. I think it would be great to have an area we can customize, like an evaluation plan, for an employee's annual training plan.
- The survey section of Paycom lacks customization ability like other systems I've used in the past.
Paycom was a game changer
- Reporting
- Payroll Processing
- Planning
- Learning curve
- Point of contacts
I love Paycom!
- Payroll
- Time & Attendance
- Custom fields in the system for tracking DOT information
- Custom Applications
- Applicant system has improved but would like to see it get a little more user friendly
- Background Checks - MVR's are not DOT compliant for all states
- Archiving schedule needs to be more compliant for semi-monthly
Pretty Solid Software
- Personnel Action Forms.
- Reporting.
- Document and checklists.
- Many menus function differently and some return you to the home screen, requiring you start over (ex: goals in performance management).
- Paycom announces many upgrades and changes but frequently, small but impactful changes, are not announced (ex: changes to report editing and position updates).
- Workflows are rigid and difficult to administer. Currently most of them (recruitment, PAFs) either required a defined path through the organization by person (which can change frequently) or no path at all, meaning you need to train supervisors. Performance Management is better. The ideal would be to outline a generic path by position, and allow the supervisor/HR to fill in the humans who need to approve.
- Create a best practices site or space where customers could interact, share best practices and submit ideas. The ideas could be voted upon and Paycom could implement the ones that are determined as best.
- Two recent Paycom upgrades (Beti, Benefits) cost additional dollars and I think it is poor practice to have enhancements that cost extra, especially when my company pays for almost every module (except the new ones and expense management).
Intuitive and Cost Effective
- Support whenever I need it.
- Reporting options.
- Staying current on legal issues like the special COVID earnings that are required.
- Would like to see more options when creating a custom report.
- Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
- On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
- It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
- Timekeeping is easy to utilize and very employee friendly.
- Paycom App is wonderful for employees and managers.
- Training records are kept accurately in employee's profile.
- Reporting is amazing and very versatile.
- PTO calendars that are easily printable by managers.
- Streamlined ability to add notes on hiring candidates profile.
- More time when starting to use Paycom to go through trainings, all trainings for all products done in a short timeframe and a great deal of information is lost because client is not ready to implement.
Choose any service other than Paycom
Paycom works for school districts!
- Customizable.
- Easy access.
- Great customer support.
- Continued advancement in customization, especially with other employee management systems.
Streamlined, user friendly platform!
- User friendly.
- Open communication.
- Organized.
- File feed.
- Easier communication with multiple customer service departments.
- More developed mobile app.
Paycom user for 5 years+
- Self onboarding.
- Payroll.
- Time and attendance.
- User friendly.
- Position seats.
- Applicant tracking.
Good Product, Bad Service
- Payroll
- GL Integration
- HRIS
- Customer Service
- Implementation/Rollout of features
- System Itself is bulky and difficult to navigate
High Quality and Great Value
- Customer service!
- Easy to use.
- Very responsive.
- Best in class.
- Driver's license tracking for companies that require this.
I have asked for and would like one stop shopping for certain regulatory items like tracking the expiration of driver's licenses since it is a requirement of our company to track and this would make it easier.
Love using Paycom!
- Payroll warnings before processing.
- Available agents to take your call.
- Giving you a direct team leader to help you with any issues.
- More online classes.
- Videos of "how to do" maybe add an employee, set up accruals, etc.
Great product backed by great team
- Technology is very user friendly.
- Service is terrific.
- We love that they take feedback and are constantly improving their products.
- Better tracking of who has taken what courses in Paycom University.
Paycom is the future!
- Payroll and HR integration.
- Recruiting.
- Reporting.
- Customer service.
- Usability.
- A favorites menu for most used functions.
Happy customer
- Customer service: knowledgeable, friendly, helpful, no wait time, go the extra step to help solve or answer question.
- Training: free webinars on wide variety of subjects.
- Constant update/upgrades: improve (shorten) time doing tasks, implemented without any glitches (seamless).
- Add more custom fields and allow visibility to managers not just administrator.
- Include in notification emails for custom fields that have expiration dates the following items: employee name, EE ID#, expiration date, Custom SELECT Field Description.
- Labor Allocation-location of delivery: all the administrator to change the contact name, using a drop down selection with employees/managers names.
- Add to advance report writer: reports or flexibility to combine several areas together in one report, i.e. Time and attendance, Payroll, Employee and Benefits.
Would Recommend &/or Purchase Again. Great Product!
One area of improvement for Paycom, and a function that I wouldn't particularly recommend is the Background Check Platform. It isn't as robust as other vendors, and didn't prove to be worth having it 'all in one system'.
- Payroll.
- Position seat specific setup.
- Customer service.
- User interface.
- Electronic onboarding.
- Details on paystubs.
- Background check.
- No functionality to "text" candidates via HRIS.