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SAP Commerce Cloud

SAP Commerce Cloud

Overview

What is SAP Commerce Cloud?

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Read more
Recent Reviews

SAP Review

6 out of 10
October 31, 2023
Incentivized
We use SAP Commerce Cloud in our organization to help our people go out and market our product more efficiently and professionally than …
Continue reading

Feels quite outdated

6 out of 10
October 25, 2023
Incentivized
SAP Commerce Cloud is our commerce platform. It is a very extensive platform and comes with OMS, product management and much more. It does …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Product management (65)
    8.9
    89%
  • Bulk product upload (63)
    8.6
    86%
  • Product catalog & listings (64)
    8.4
    84%
  • Website integration (64)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons
VG
Venkata Gyajangi
Manager
CG LLC (Mechanical Or Industrial Engineering, 5001-10,000 employees)
SU
Sanjay Una
VP
GyanSys (Logistics & Supply Chain, 1001-5000 employees)

Video Reviews

1 video

View Playlist
SAP Commerce Cloud Review: Serves As A Customizable Solution For E-commerce Needs
03:13
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Pricing

View all pricing
SAP Commerce Cloud

SAP Commerce Cloud

N/A
Unavailable

What is SAP Commerce Cloud?

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sap.com/products/crm/e…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

43 people also want pricing

Alternatives Pricing

Salesforce Commerce Cloud

Salesforce Commerce Cloud

$4
per month
What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

Shopify

Shopify

$29
per month
What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

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Product Demos

Headless eCommerce with SAP Commerce Cloud

YouTube
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

8.2
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

8.1
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

8.2
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

7.8
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

8.9
Avg 7.8
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Product Details

What is SAP Commerce Cloud?

SAP Commerce Cloud is a commerce solution built mainly for large enterprises with advanced B2B, B2C, and B2B2C use cases. Users can customize the solution to meet specific needs and manage complex catalogs, products, and configurations in order to create hyper-personalized omnichannel experiences. The solution also includes comprehensive B2B commerce capabilities.

SAP Commerce Cloud Features

Online Storefront Features

  • Supported: Product catalog & listings
  • Supported: Product management
  • Supported: Bulk product upload
  • Supported: Branding
  • Supported: Search & filter
  • Supported: Mobile storefront
  • Supported: Product variations
  • Supported: Subscriptions & downloads
  • Supported: Website integration
  • Supported: Visual customization
  • Supported: CMS
  • Supported: Customer service tools

Online Shopping Cart Features

  • Supported: Tax calculator
  • Supported: Shipping calculator
  • Supported: Checkout user experience

Online Payment System Features

  • Supported: Returns & refunds
  • Supported: Single-click checkout
  • Supported: eCommerce security
  • Supported: Credit card transaction fee
  • Supported: B2B features

eCommerce Marketing Features

  • Supported: Promotions & discounts
  • Supported: Personalized recommendations
  • Supported: SEO
  • Supported: Product reviews
  • Supported: Social commerce integration
  • Supported: Customer registration

eCommerce Business Management Features

  • Supported: Multi-site management
  • Supported: Order processing
  • Supported: Inventory management
  • Supported: Accounting
  • Supported: Shipping
  • Supported: Custom functionality

Additional Features

  • Supported: An API first approach, to setup and connect needed services to run an commerce shop, and microservices enabled architecture.
  • Supported: Engages customers in the moment with contextually relevant shopping experiences anywhere across online and offline channels and devices
  • Supported: Empowers sales and service reps to respond intelligently to customers’ needs with the holistic view of the customer journey.

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts

SAP Commerce Cloud Videos

SAP Commerce Cloud Integrations

SAP Commerce Cloud Competitors

SAP Commerce Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported Languages50+Languages

Frequently Asked Questions

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

Salesforce Commerce Cloud, Adobe Commerce (Magento Commerce), and Shopify are common alternatives for SAP Commerce Cloud.

Reviewers rate Order processing and Inventory management highest, with a score of 9.2.

The most common users of SAP Commerce Cloud are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(166)

Attribute Ratings

Reviews

(1-25 of 69)
Companies can't remove reviews or game the system. Here's why
March 21, 2024

SAP Commerce Cloud Review

VG
Venkata Gyajangi
Manager
CG LLC (Mechanical Or Industrial Engineering, 5001-10,000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
66.66666666666667%
6.7
Product catalog & listings
80%
8.0
Product management
80%
8.0
Bulk product upload
80%
8.0
Branding
80%
8.0
Mobile storefront
70%
7.0
Product variations
N/A
N/A
Website integration
70%
7.0
Visual customization
70%
7.0
CMS
70%
7.0
Online Shopping Cart (1)
80%
8.0
Checkout user experience
80%
8.0
Online Payment System (1)
60%
6.0
eCommerce security
60%
6.0
eCommerce Marketing (3)
60%
6.0
Promotions & discounts
60%
6.0
Personalized recommendations
70%
7.0
SEO
50%
5.0
eCommerce Business Management (5)
N/A
N/A
Multi-site management
N/A
N/A
Order processing
N/A
N/A
Inventory management
N/A
N/A
Shipping
N/A
N/A
Custom functionality
N/A
N/A
March 21, 2024

SAP Commerce Cloud is Excellent

SU
Sanjay Una
VP
GyanSys (Logistics & Supply Chain, 1001-5000 employees)
Score 10 out of 10
Vetted Review
ResellerIncentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
54.44444444444444%
5.4
Product catalog & listings
100%
10.0
Product management
100%
10.0
Bulk product upload
100%
10.0
Branding
100%
10.0
Mobile storefront
90%
9.0
Product variations
N/A
N/A
Website integration
N/A
N/A
Visual customization
N/A
N/A
CMS
N/A
N/A
Online Shopping Cart (1)
N/A
N/A
Checkout user experience
N/A
N/A
Online Payment System (1)
N/A
N/A
eCommerce security
N/A
N/A
eCommerce Marketing (3)
N/A
N/A
Promotions & discounts
N/A
N/A
Personalized recommendations
N/A
N/A
SEO
N/A
N/A
eCommerce Business Management (5)
N/A
N/A
Multi-site management
N/A
N/A
Order processing
N/A
N/A
Inventory management
N/A
N/A
Shipping
N/A
N/A
Custom functionality
N/A
N/A
November 04, 2023

Another good solution from SAP in case you already integrated couple of products from this vendor

AS
Anton Smyslov
Product Owner
Sunday (Information Technology & Services, 51-200 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (8)
77.5%
7.8
Product catalog & listings
80%
8.0
Product management
100%
10.0
Bulk product upload
100%
10.0
Branding
50%
5.0
Product variations
90%
9.0
Website integration
70%
7.0
Visual customization
50%
5.0
CMS
80%
8.0
Online Shopping Cart (1)
80%
8.0
Checkout user experience
80%
8.0
Online Payment System (1)
60%
6.0
eCommerce security
60%
6.0
eCommerce Marketing (3)
83.33333333333334%
8.3
Promotions & discounts
100%
10.0
Personalized recommendations
80%
8.0
SEO
70%
7.0
eCommerce Business Management (5)
78%
7.8
Multi-site management
80%
8.0
Order processing
90%
9.0
Inventory management
100%
10.0
Shipping
70%
7.0
Custom functionality
50%
5.0
October 31, 2023

SAP Review

RR
Raj Rai
Financial Controller
Innovative Freeze Dried Food (Food Production, 51-200 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
68.88888888888889%
6.9
Product catalog & listings
70%
7.0
Product management
70%
7.0
Bulk product upload
70%
7.0
Branding
80%
8.0
Mobile storefront
60%
6.0
Product variations
70%
7.0
Website integration
70%
7.0
Visual customization
70%
7.0
CMS
60%
6.0
Online Shopping Cart (1)
70%
7.0
Checkout user experience
70%
7.0
Online Payment System (1)
70%
7.0
eCommerce security
70%
7.0
eCommerce Marketing (3)
60%
6.0
Promotions & discounts
60%
6.0
Personalized recommendations
60%
6.0
SEO
60%
6.0
eCommerce Business Management (5)
70%
7.0
Multi-site management
70%
7.0
Order processing
70%
7.0
Inventory management
70%
7.0
Shipping
70%
7.0
Custom functionality
70%
7.0
October 28, 2023

Great solution for complex ERP problems.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
72.22222222222223%
7.2
Product catalog & listings
70%
7.0
Product management
70%
7.0
Bulk product upload
80%
8.0
Branding
60%
6.0
Mobile storefront
70%
7.0
Product variations
70%
7.0
Website integration
80%
8.0
Visual customization
80%
8.0
CMS
70%
7.0
Online Shopping Cart (1)
80%
8.0
Checkout user experience
80%
8.0
Online Payment System (1)
80%
8.0
eCommerce security
80%
8.0
eCommerce Marketing (2)
90%
9.0
Promotions & discounts
100%
10.0
Personalized recommendations
80%
8.0
eCommerce Business Management (5)
80%
8.0
Multi-site management
80%
8.0
Order processing
80%
8.0
Inventory management
90%
9.0
Shipping
70%
7.0
Custom functionality
80%
8.0
October 26, 2023

Does a lot of jobs but can be quite a struggle after customization.

Verified User
Project Manager in Product Management
Marketing & Advertising Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
7.777777777777778%
0.8
Product catalog & listings
30%
3.0
Product management
30%
3.0
Bulk product upload
N/A
N/A
Branding
N/A
N/A
Mobile storefront
N/A
N/A
Product variations
N/A
N/A
Website integration
N/A
N/A
Visual customization
N/A
N/A
CMS
10%
1.0
Online Shopping Cart (1)
30%
3.0
Checkout user experience
30%
3.0
Online Payment System (1)
N/A
N/A
eCommerce security
N/A
N/A
eCommerce Marketing (2)
15%
1.5
Promotions & discounts
30%
3.0
SEO
N/A
N/A
eCommerce Business Management (5)
26%
2.6
Multi-site management
N/A
N/A
Order processing
60%
6.0
Inventory management
30%
3.0
Shipping
N/A
N/A
Custom functionality
40%
4.0
October 26, 2023

Easy and Fast

Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
PLEASANT VALLEY AGENCY, INC (Insurance, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
87.77777777777779%
8.8
Product catalog & listings
80%
8.0
Product management
90%
9.0
Bulk product upload
80%
8.0
Branding
90%
9.0
Mobile storefront
90%
9.0
Product variations
90%
9.0
Website integration
90%
9.0
Visual customization
90%
9.0
CMS
90%
9.0
Online Shopping Cart (1)
80%
8.0
Checkout user experience
80%
8.0
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (3)
93.33333333333334%
9.3
Promotions & discounts
90%
9.0
Personalized recommendations
90%
9.0
SEO
100%
10.0
eCommerce Business Management (5)
88%
8.8
Multi-site management
90%
9.0
Order processing
90%
9.0
Inventory management
90%
9.0
Shipping
90%
9.0
Custom functionality
80%
8.0
October 26, 2023

SAP Commerce Cloud Review

Oscar Alcalá | TrustRadius Reviewer
Oscar Alcalá
Software Architect
Vauxoo (Internet, 51-200 employees)
Score 8 out of 10
Vetted Review
ResellerIncentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
68.88888888888889%
6.9
Product catalog & listings
80%
8.0
Product management
60%
6.0
Bulk product upload
50%
5.0
Branding
60%
6.0
Mobile storefront
70%
7.0
Product variations
90%
9.0
Website integration
70%
7.0
Visual customization
70%
7.0
CMS
70%
7.0
Online Shopping Cart (1)
90%
9.0
Checkout user experience
90%
9.0
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (3)
83.33333333333334%
8.3
Promotions & discounts
70%
7.0
Personalized recommendations
90%
9.0
SEO
90%
9.0
eCommerce Business Management (5)
80%
8.0
Multi-site management
80%
8.0
Order processing
90%
9.0
Inventory management
100%
10.0
Shipping
80%
8.0
Custom functionality
50%
5.0
October 26, 2023

SAP Commerce cloud enables you for standard B2B E-commerce scenarios

Verified User
C-Level Executive in Information Technology
Machinery Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
80%
8.0
Product catalog & listings
70%
7.0
Product management
80%
8.0
Bulk product upload
90%
9.0
Branding
80%
8.0
Mobile storefront
80%
8.0
Product variations
80%
8.0
Website integration
80%
8.0
Visual customization
80%
8.0
CMS
80%
8.0
Online Shopping Cart (1)
90%
9.0
Checkout user experience
90%
9.0
Online Payment System (1)
80%
8.0
eCommerce security
80%
8.0
eCommerce Marketing (3)
76.66666666666667%
7.7
Promotions & discounts
90%
9.0
Personalized recommendations
70%
7.0
SEO
70%
7.0
eCommerce Business Management (5)
76%
7.6
Multi-site management
70%
7.0
Order processing
80%
8.0
Inventory management
70%
7.0
Shipping
80%
8.0
Custom functionality
80%
8.0
October 26, 2023

Fluffy Clouds for ECommerce

Micah Platt | TrustRadius Reviewer
Micah Platt
Commercial Account Executive
Pluralsight (E-Learning, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
78.88888888888889%
7.9
Product catalog & listings
80%
8.0
Product management
90%
9.0
Bulk product upload
50%
5.0
Branding
90%
9.0
Mobile storefront
90%
9.0
Product variations
70%
7.0
Website integration
80%
8.0
Visual customization
90%
9.0
CMS
70%
7.0
Online Shopping Cart (1)
90%
9.0
Checkout user experience
90%
9.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
66.66666666666667%
6.7
Promotions & discounts
80%
8.0
Personalized recommendations
70%
7.0
SEO
50%
5.0
eCommerce Business Management (5)
82%
8.2
Multi-site management
80%
8.0
Order processing
60%
6.0
Inventory management
90%
9.0
Shipping
90%
9.0
Custom functionality
90%
9.0
October 26, 2023

Great product if it's already installed, but great if you need to do a setup.

Verified User
Administrative Assistant in Marketing
Computer Software Company, 11-50 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
54.44444444444444%
5.4
Product catalog & listings
30%
3.0
Product management
70%
7.0
Bulk product upload
30%
3.0
Branding
40%
4.0
Mobile storefront
40%
4.0
Product variations
70%
7.0
Website integration
80%
8.0
Visual customization
70%
7.0
CMS
60%
6.0
Online Shopping Cart (1)
40%
4.0
Checkout user experience
40%
4.0
Online Payment System (1)
40%
4.0
eCommerce security
40%
4.0
eCommerce Marketing (3)
40%
4.0
Promotions & discounts
40%
4.0
Personalized recommendations
40%
4.0
SEO
40%
4.0
eCommerce Business Management (5)
44%
4.4
Multi-site management
40%
4.0
Order processing
40%
4.0
Inventory management
50%
5.0
Shipping
30%
3.0
Custom functionality
60%
6.0
October 25, 2023

SAP Commerce Cloud is supporting our multichannel and global product strategy.

Verified User
Manager in Information Technology
Chemicals Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
76.66666666666667%
7.7
Product catalog & listings
80%
8.0
Product management
70%
7.0
Bulk product upload
90%
9.0
Branding
90%
9.0
Mobile storefront
70%
7.0
Product variations
80%
8.0
Website integration
80%
8.0
Visual customization
70%
7.0
CMS
60%
6.0
Online Shopping Cart (1)
80%
8.0
Checkout user experience
80%
8.0
Online Payment System (1)
N/A
N/A
eCommerce security
N/A
N/A
eCommerce Marketing (3)
N/A
N/A
Promotions & discounts
N/A
N/A
Personalized recommendations
N/A
N/A
SEO
N/A
N/A
eCommerce Business Management (5)
68%
6.8
Multi-site management
50%
5.0
Order processing
70%
7.0
Inventory management
80%
8.0
Shipping
60%
6.0
Custom functionality
80%
8.0
October 25, 2023

Feels quite outdated

Verified User
Technician in Sales
Retail Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
46.66666666666667%
4.7
Product catalog & listings
60%
6.0
Product management
60%
6.0
Bulk product upload
60%
6.0
Branding
50%
5.0
Mobile storefront
30%
3.0
Product variations
40%
4.0
Website integration
30%
3.0
Visual customization
40%
4.0
CMS
50%
5.0
Online Shopping Cart (1)
50%
5.0
Checkout user experience
50%
5.0
Online Payment System (1)
50%
5.0
eCommerce security
50%
5.0
eCommerce Marketing (3)
40%
4.0
Promotions & discounts
60%
6.0
Personalized recommendations
30%
3.0
SEO
30%
3.0
eCommerce Business Management (5)
60%
6.0
Multi-site management
40%
4.0
Order processing
70%
7.0
Inventory management
70%
7.0
Shipping
70%
7.0
Custom functionality
50%
5.0
October 25, 2023

SAP Commerce Cloud is well suited for eCommerce especially if you have SAP S/4HANA

Charles Ahn | TrustRadius Reviewer
Charles Ahn
Director
KPMG (Information Technology & Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
80%
8.0
Product catalog & listings
90%
9.0
Product management
100%
10.0
Bulk product upload
100%
10.0
Branding
70%
7.0
Mobile storefront
70%
7.0
Product variations
70%
7.0
Website integration
80%
8.0
Visual customization
80%
8.0
CMS
60%
6.0
Online Shopping Cart (1)
70%
7.0
Checkout user experience
70%
7.0
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (3)
73.33333333333333%
7.3
Promotions & discounts
70%
7.0
Personalized recommendations
80%
8.0
SEO
70%
7.0
eCommerce Business Management (5)
90%
9.0
Multi-site management
80%
8.0
Order processing
100%
10.0
Inventory management
100%
10.0
Shipping
90%
9.0
Custom functionality
80%
8.0
October 25, 2023

Data ease in the palm of your hands

John Chavez | TrustRadius Reviewer
John Chavez
Manager of Instructional Design
iBASEt (Logistics & Supply Chain, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
52.22222222222222%
5.2
Product catalog & listings
N/A
N/A
Product management
N/A
N/A
Bulk product upload
N/A
N/A
Branding
N/A
N/A
Mobile storefront
100%
10.0
Product variations
70%
7.0
Website integration
100%
10.0
Visual customization
100%
10.0
CMS
100%
10.0
Online Shopping Cart
N/A
N/A
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
N/A
N/A
Promotions & discounts
N/A
N/A
Personalized recommendations
N/A
N/A
SEO
N/A
N/A
eCommerce Business Management (5)
N/A
N/A
Multi-site management
N/A
N/A
Order processing
N/A
N/A
Inventory management
N/A
N/A
Shipping
N/A
N/A
Custom functionality
N/A
N/A
October 25, 2023

SAP Hybris a state-of-the-art E-commerce Platform

Ivan Boada | TrustRadius Reviewer
Ivan Boada
Jefe de Consultoría
LUBO Consulting (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
95.55555555555556%
9.6
Product catalog & listings
100%
10.0
Product management
100%
10.0
Bulk product upload
100%
10.0
Branding
100%
10.0
Mobile storefront
100%
10.0
Product variations
100%
10.0
Website integration
100%
10.0
Visual customization
80%
8.0
CMS
80%
8.0
Online Shopping Cart (2)
90%
9.0
Abandoned cart recovery
80%
8.0
Checkout user experience
100%
10.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
100%
10.0
Promotions & discounts
100%
10.0
Personalized recommendations
100%
10.0
SEO
100%
10.0
eCommerce Business Management (5)
100%
10.0
Multi-site management
100%
10.0
Order processing
100%
10.0
Inventory management
100%
10.0
Shipping
100%
10.0
Custom functionality
100%
10.0
September 02, 2023

SAP Commerce Cloud

Rajiv Thakur | TrustRadius Reviewer
Rajiv Thakur
Sr. Manager IT
Mankind Pharma Ltd (Pharmaceuticals, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
90%
9.0
Product catalog & listings
90%
9.0
Product management
100%
10.0
Bulk product upload
80%
8.0
Branding
80%
8.0
Mobile storefront
90%
9.0
Product variations
90%
9.0
Website integration
100%
10.0
Visual customization
90%
9.0
CMS
90%
9.0
Online Shopping Cart (1)
100%
10.0
Checkout user experience
100%
10.0
Online Payment System (1)
90%
9.0
eCommerce security
90%
9.0
eCommerce Marketing (3)
86.66666666666666%
8.7
Promotions & discounts
90%
9.0
Personalized recommendations
90%
9.0
SEO
80%
8.0
eCommerce Business Management (5)
94%
9.4
Multi-site management
100%
10.0
Order processing
90%
9.0
Inventory management
100%
10.0
Shipping
90%
9.0
Custom functionality
90%
9.0
July 28, 2023

Excellent SAP platform easy to implement and integrate.

Sandra Hazard | TrustRadius Reviewer
Sandra Hazard
Product Marketing Manager
Smith+Nephew (Medical Device, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
85.55555555555556%
8.6
Product catalog & listings
90%
9.0
Product management
80%
8.0
Bulk product upload
80%
8.0
Branding
90%
9.0
Mobile storefront
90%
9.0
Product variations
80%
8.0
Website integration
80%
8.0
Visual customization
90%
9.0
CMS
90%
9.0
Online Shopping Cart (1)
90%
9.0
Checkout user experience
90%
9.0
Online Payment System (1)
80%
8.0
eCommerce security
80%
8.0
eCommerce Marketing (3)
83.33333333333334%
8.3
Promotions & discounts
80%
8.0
Personalized recommendations
80%
8.0
SEO
90%
9.0
eCommerce Business Management (5)
86%
8.6
Multi-site management
90%
9.0
Order processing
80%
8.0
Inventory management
80%
8.0
Shipping
90%
9.0
Custom functionality
90%
9.0
May 29, 2023

From Hybris on premise to SAP e-commerce cloud

Verified User
Manager in Information Technology
Paper & Forest Products Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
32.22222222222222%
3.2
Product catalog & listings
80%
8.0
Product management
80%
8.0
Bulk product upload
N/A
N/A
Branding
60%
6.0
Mobile storefront
N/A
N/A
Product variations
N/A
N/A
Website integration
70%
7.0
Visual customization
N/A
N/A
CMS
N/A
N/A
Online Shopping Cart (1)
80%
8.0
Checkout user experience
80%
8.0
Online Payment System (1)
60%
6.0
eCommerce security
60%
6.0
eCommerce Marketing (3)
46.66666666666667%
4.7
Promotions & discounts
60%
6.0
Personalized recommendations
N/A
N/A
SEO
80%
8.0
eCommerce Business Management (5)
30%
3.0
Multi-site management
N/A
N/A
Order processing
80%
8.0
Inventory management
N/A
N/A
Shipping
70%
7.0
Custom functionality
N/A
N/A
May 24, 2023

Good with room for improvement

Verified User
Project Manager in Information Technology
Construction Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
67.77777777777777%
6.8
Product catalog & listings
70%
7.0
Product management
80%
8.0
Bulk product upload
70%
7.0
Branding
70%
7.0
Mobile storefront
80%
8.0
Product variations
N/A
N/A
Website integration
80%
8.0
Visual customization
80%
8.0
CMS
80%
8.0
Online Shopping Cart (1)
80%
8.0
Checkout user experience
80%
8.0
Online Payment System (1)
80%
8.0
eCommerce security
80%
8.0
eCommerce Marketing (3)
53.33333333333333%
5.3
Promotions & discounts
80%
8.0
Personalized recommendations
N/A
N/A
SEO
80%
8.0
eCommerce Business Management (5)
64%
6.4
Multi-site management
80%
8.0
Order processing
80%
8.0
Inventory management
80%
8.0
Shipping
80%
8.0
Custom functionality
N/A
N/A
May 18, 2023

Commerce Cloud for Enterprise

Verified User
Manager in Information Technology
Consumer Goods Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
68.88888888888889%
6.9
Product catalog & listings
70%
7.0
Product management
80%
8.0
Bulk product upload
80%
8.0
Branding
60%
6.0
Mobile storefront
80%
8.0
Product variations
70%
7.0
Website integration
70%
7.0
Visual customization
60%
6.0
CMS
50%
5.0
Online Shopping Cart (1)
70%
7.0
Checkout user experience
70%
7.0
Online Payment System (1)
70%
7.0
eCommerce security
70%
7.0
eCommerce Marketing (3)
63.33333333333333%
6.3
Promotions & discounts
70%
7.0
Personalized recommendations
60%
6.0
SEO
60%
6.0
eCommerce Business Management (5)
72%
7.2
Multi-site management
70%
7.0
Order processing
70%
7.0
Inventory management
80%
8.0
Shipping
70%
7.0
Custom functionality
70%
7.0
May 18, 2023

SAP Commerce Cloud is a great enterprise scalable solution (it is not for quick and cheap implementations)

Verified User
Program Manager in Marketing
Consumer Goods Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
72.22222222222223%
7.2
Product catalog & listings
80%
8.0
Product management
80%
8.0
Bulk product upload
100%
10.0
Branding
50%
5.0
Mobile storefront
80%
8.0
Product variations
80%
8.0
Website integration
100%
10.0
Visual customization
50%
5.0
CMS
30%
3.0
Online Shopping Cart (1)
30%
3.0
Checkout user experience
30%
3.0
Online Payment System (1)
50%
5.0
eCommerce security
50%
5.0
eCommerce Marketing (2)
45%
4.5
Promotions & discounts
60%
6.0
Personalized recommendations
30%
3.0
eCommerce Business Management (5)
60%
6.0
Multi-site management
70%
7.0
Order processing
80%
8.0
Inventory management
50%
5.0
Shipping
70%
7.0
Custom functionality
30%
3.0
March 26, 2023

Commerce Implementation for the enterprises

Sumit Bisht | TrustRadius Reviewer
Sumit Bisht
Technical Manager
EY (Consumer Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (8)
86.25%
8.6
Product catalog & listings
90%
9.0
Product management
80%
8.0
Bulk product upload
60%
6.0
Branding
90%
9.0
Product variations
100%
10.0
Website integration
100%
10.0
Visual customization
90%
9.0
CMS
80%
8.0
Online Shopping Cart (1)
100%
10.0
Checkout user experience
100%
10.0
Online Payment System (1)
100%
10.0
eCommerce security
100%
10.0
eCommerce Marketing (3)
76.66666666666667%
7.7
Promotions & discounts
90%
9.0
Personalized recommendations
60%
6.0
SEO
80%
8.0
eCommerce Business Management (5)
92%
9.2
Multi-site management
100%
10.0
Order processing
100%
10.0
Inventory management
80%
8.0
Shipping
80%
8.0
Custom functionality
100%
10.0
March 22, 2023

SAP Commerce Cloud WOWS!

BW
Brian Wemple
SAP Technical Manager
FFF Enterprises, Inc. (Pharmaceuticals, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
80%
8.0
Product catalog & listings
80%
8.0
Product management
60%
6.0
Bulk product upload
90%
9.0
Branding
80%
8.0
Mobile storefront
80%
8.0
Product variations
80%
8.0
Website integration
80%
8.0
Visual customization
90%
9.0
CMS
80%
8.0
Online Shopping Cart (1)
90%
9.0
Checkout user experience
90%
9.0
Online Payment System
N/A
N/A
eCommerce Marketing (3)
80%
8.0
Promotions & discounts
80%
8.0
Personalized recommendations
80%
8.0
SEO
80%
8.0
eCommerce Business Management (4)
77.5%
7.8
Multi-site management
70%
7.0
Order processing
90%
9.0
Inventory management
70%
7.0
Custom functionality
80%
8.0
January 09, 2023

Another one of SAP's beautiful tools

Verified User
Team Lead in Finance and Accounting
Banking Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP Commerce Cloud Feature Ratings
Online Storefront (9)
85.55555555555556%
8.6
Product catalog & listings
80%
8.0
Product management
90%
9.0
Bulk product upload
80%
8.0
Branding
90%
9.0
Mobile storefront
90%
9.0
Product variations
80%
8.0
Website integration
90%
9.0
Visual customization
80%
8.0
CMS
90%
9.0
Online Shopping Cart (1)
N/A
N/A
Checkout user experience
N/A
N/A
Online Payment System (1)
N/A
N/A
eCommerce security
N/A
N/A
eCommerce Marketing (3)
N/A
N/A
Promotions & discounts
N/A
N/A
Personalized recommendations
N/A
N/A
SEO
N/A
N/A
eCommerce Business Management (5)
N/A
N/A
Multi-site management
N/A
N/A
Order processing
N/A
N/A
Inventory management
N/A
N/A
Shipping
N/A
N/A
Custom functionality
N/A
N/A
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