Zoom: From Meetings to Webinars
It is used to have online meetings and Knowledge transfer classes in wide range of schedules in our daily life, which allows us to have …
Starting at $5 per month per license
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What is Zoom?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (702)8.181%
- Meeting initiation (690)7.979%
- High quality audio (707)7.777%
- High quality video (709)7.676%
Reviewer Pros & Cons
Video Reviews
18 videos
Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
Pricing
Add-On Zoom Translated Captions
$5
Cloud
per month per license
Add-On - Zoom Whiteboard
$24.90
Cloud
per year
Pro
$149.90
Cloud
per year per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing/?utm_source=Tru…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoom?
Zoom is a collaboration platform designed to make connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology facilitates modern collaboration through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, and Whiteboard.
Zoom Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Zoom Integrations
Zoom Competitors
Zoom Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
Zoom Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording and Mobile app for iOS highest, with a score of 8.3.
The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(5191)Attribute Ratings
Reviews
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November 03, 2017
Zoom has revolutionized my teaching experience.
I personally use Zoom as a tool for teaching seminar material to students. It allows me to use a live format for my instruction, and addresses the problem of reaching students across states and countries.
November 02, 2017
Zoom simplified my meetings with people from all over the world
I use Zoom at every level of my business, from meetings with collaborators, to recording interviews, to meeting with clients. Zoom helps me connect with people from all over the world.
November 02, 2017
Zoom room
I use Zoom for group and individual consultation of clinicians. I appreciate the clarity of the video and audio. It is as if I am conducting an in person group in my office. Although I have not opted to use it, knowing I can record a meeting is helpful. It’s quite user friendly for myself and group participants. The annual cost is quite low. The only negative comment I would make is that I can’t seem to find out how I can speak to a customer service representative with specific questions I have about uploading videos during a meeting. I’ve even upgraded to Zoom business even though I don’t need services offered, basic Zoom is adequate for my needs. I have only been able to find “frequently asked questions”. Apparently, my question is not among them.
November 02, 2017
Working remotely? Zoom is a must - hands down.
November 02, 2017
Zoom is by FAR the best web conference tool out there! It's AMAZING!
Zoom is being used across our whole organization. It's solving a huge business problem by allowing us to have a reliable web conference that provides extremely clear video during video conferences, while also having very few technical issues.
We have also held webinars with more than 100 viewers. Our customers have rarely had issues joining our Zoom conferences for calls as well. Zoom is used for all of our internal meetings, customer calls, sales calls, etc. It's extremely easy to install and use. It's MUCH better than GoToMeeting, WebEx, Blue Jeans, or ANY other web conference tool out there!
We have also held webinars with more than 100 viewers. Our customers have rarely had issues joining our Zoom conferences for calls as well. Zoom is used for all of our internal meetings, customer calls, sales calls, etc. It's extremely easy to install and use. It's MUCH better than GoToMeeting, WebEx, Blue Jeans, or ANY other web conference tool out there!
November 01, 2017
High Praise for Zoom Video Conferencing Platform
We have been seeking ways to become more effective and efficient in internal communications and have tried out a number of video communications platforms. While infants in the use of the Zoom platform, we very quickly see the potential for this software to solve many of our current communications problems. Most recently, we held a number of training sessions spanning a radius of 1200 KM. Normally we would have brought the 40 participants to a central location. Zoom has saved us untold hours and the costs of travel, meals, accommodations. In return, we received solid video connections and excellent audio communications. The record feature is an essential element for us. Following our meetings we can distribute the record of meeting to include those who were unable to attend. Even more exciting is seeing the potential for even more creative was in which this platform will benefit us.
October 31, 2017
Zoom is great for livestreamers!
I am an independent livestreamer on twitch.tv and I utilize Zoom as my video conferencing software of choice for capturing video/audio for my livestreams with business partners and clients. My broadcasting requires capturing the video of teams of coworkers being able to communicate with each other with video for around 4 hours of broadcasting.
October 31, 2017
Zoom: the better alternative
I am the host for a weekly virtual show. There are approximately 300 in our group of Accountants, Bookkeepers, IT consultants and other professionals that support small businesses. We usually have anywhere from 6 to 20 members join us each week. We started our weekly meetings using Google's YouTube live, "Hangouts." We had technical difficulties almost every week, and it never got better. I was introduced to Zoom by a colleague, stopped using Hangouts and started using Zoom. I used the free version for several months, and liked it so much I purchased the Pro Version. Technical difficulties are very rare and usually associated with a poor internet connection. I record our weekly meeting and then upload the MP4 to YouTube and publish. I often copy the chat text if there are web links to the items discussed during the meeting and post in the comments.
October 31, 2017
Zoom makes me excited to wake up in the morning.
I use Zoom daily as the primary video communication platform with clients, leads, and peers. I use a variety of different ways: 1-1 conversations, team meetings, and webinars. As a user, I'm also using Zoom daily in interactions with other companies.
It's a better alternative to other video conferencing and webinar software; is easier to use than competitors, has clearer video quality, and is simple to send a link to clients for a 5-second download. I don't have to worry about platforms.
It's a better alternative to other video conferencing and webinar software; is easier to use than competitors, has clearer video quality, and is simple to send a link to clients for a 5-second download. I don't have to worry about platforms.
October 31, 2017
I fell in love with the simplicity and power of Zoom...
I am a life coach who hosts individual and group video sessions on zoom. Zoom is the most reliable platform I have found that is easy to use for my clients no matter what technology they have access to (phone, computer, etc.). My recordings always come out well and I love that the audio is already split from the video when it downloads!
October 31, 2017
online, at home business
We have a Zoom training meeting once a week where we share documents. Everyone uses it. We record it and save it for future reference. We also use it anytime to meet with potential consultants or clients.
October 31, 2017
Zoom is zooming past the competition :)
Zoom is being used across our entire organization. We initially bought it for our sales and customer success teams, but since we have other departments often engaging with others, it was an easy decision to expand to almost everyone at the company except our development team. We also have leveraged Zoom for Webinars, but it most often is used for one-to-one meetings with customers or prospects.
Zoom helps us connect easily with customers on a conference line. We can either view the other individual with the camera or just use voice. We also have the ability to easily record the call or demo so we can send them a link and review it later. It is a conferencing platform with a lot of options to solve various needs and also is cost effective.
Zoom helps us connect easily with customers on a conference line. We can either view the other individual with the camera or just use voice. We also have the ability to easily record the call or demo so we can send them a link and review it later. It is a conferencing platform with a lot of options to solve various needs and also is cost effective.
October 31, 2017
A Coach's Review of Zoom
I use Zoom for all coaching sessions with my clients. I also use it to speak with prospective clients.
October 31, 2017
Simply The Best Video Conferencing Service I Have Ever Used
I use Zoom to train other life, business and wellness coaches on a weekly basis with usually between 10 and 12 people on a call all using the camera so we can interact easily. I also now use it as my preferred method of meeting with clients and even doing consultations.
October 31, 2017
Zoom Review
I use Zoom to work with remote clients and hold virtual meetings with remote people on my team.By using a video platform for meetings, people are more focused and engaged, and less likely to be doing other work while we are meeting than if we were just meeting by phone. We re able to share screens and connect visually to the content being discussed.
October 30, 2017
Spirit Ed review
My entire organization is online. We use it for meetings, services, retreats, meditations and teaching classes.
October 30, 2017
A dependable and easy to use video meeting platform
We use Zoom for international meetings; education across multiple platforms and countries; breakout groups within those educational forms; and general communication. We find the user interface straight forward and the fidelity more consistent than other platforms.
October 27, 2017
Zoom zooms!!
We use it routinely for coaching calls, design conversations with other team members, facilitating group meetings and delivering training workshops. It works pretty consistently in local, regional and international conversations. It allows us to look at work together and to record what we did. That's really helpful for folks who can't make the call and avoids redundant conversations.
October 27, 2017
Stay Connected with Zoom
We communicate by Zoom every morning between our Baltimore office and our Manila office and review the projects for the day. We use it for training (share the screen), for joint editing, for reviewing issues and making joint decisions about next steps, and for assuring understanding by watching each other set up projects.
October 26, 2017
Zoom is great.
We use it for tutoring students online.
October 26, 2017
Zoom-Time
I use Zoom in many contexts within my consulting firm. I use it for Committee Meetings from within the Professional Organizations of which I'm a member. I also use it to collaborate with colleagues from across the country and more directly, I use it with high school students who cannot get to the office for our meetings! It's a fantastic tool!
WYTV7 Christian Broadcasters Network is a non-profit social media and radio broadcast organization. We use Zoom to meet people where they are via Zoom in order to interview them to share life stories. Zoom allows us to use the audio for our podcasters. Which sometimes gives a clear audible sound. Our Christian Music Network uses Zoom to interview guests and talk with our listeners during live episodes.
October 26, 2017
Zoom: Simple and Effective
As a consultant with clients across the US, I use Zoom to maintain and support relationships and professional support daily. I insist on video conferencing (rather than phone calls) with clients. Zoom is simple, powerful and effective. Most of my clients have now navigated to also using Zoom to communicate internally in their organizations.
October 17, 2017
Zoom into the future.
Zoom is our current audio and video conference tool. This has allowed us to unify our company's conference tool across all 53 countries we operate in.
October 17, 2017
Zoom Made Video Conferences Great Again!
We use Zoom across our company; some users have the free version, some users have the paid version. If we have people who go on long online meetings, we get them a paid account so they won't be kicked out of their session after 45 minutes. Zoom is used for remote client meetings, which require screen sharing, passing the control of screen, and recording the online meeting.