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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

Overview

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

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Recent Reviews

Win with D

7 out of 10
May 25, 2021
Incentivized
DiscoverOrg has been an upper hand to spool contacts. We started it quite slowly and were able to get to the chase over a course of time. …
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DiscoverOrg Review

7 out of 10
April 12, 2021
Incentivized
DiscoverOrg was used by our Marketing and Sales team. It was primarily used for prospecting new leads and we also utilized their OppAlerts …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Contact information (103)
    8.6
    86%
  • Advanced search (104)
    8.6
    86%
  • Load time/data access (103)
    8.5
    85%
  • List quality (104)
    7.6
    76%
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Pricing

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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

N/A
Unavailable

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://discoverorg.com/sales…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8.1
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

5
Avg 7.5
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Product Details

What is DiscoverOrg (discontinued)?

DiscoverOrg was a sales and marketing intelligence tool used by technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe. DiscoverOrg specialized in mapping out org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base.

ZoomInfo Technologies (formerly DiscoverOrg, which acquired and merged with ZoomInfo in 2019 and now operates under the ZoomInfo brand) has since combined all of the capabilities of the DiscoverOrg sales intelligence database into its flagship product, ZoomInfo. Readers interested in the DiscoverOrg database should investigate the ZoomInfo product instead.

DiscoverOrg (discontinued) Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Ideal customer targeting
  • Supported: LinkedIn integration
  • Supported: Load time/data access
  • Supported: Reverse IP lookup

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information
  • Supported: Industry information

Data Augmentation & Lead Qualification Features

  • Supported: Lead qualification process
  • Supported: Smart lists and recommendations
  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Tags
  • Supported: Filters and segmentation
  • Supported: Notes
  • Supported: Salesforce opportunity creation
  • Supported: Ability to append contact, lead, and account level data

Sales Intelligence Email Features Features

  • Supported: Automated initial emails
  • Supported: Sales email templates
  • Supported: Engagement tracking
  • Supported: Append emails to records
  • Supported: Marketing automation integration

Additional Features

  • Supported: Org Charts on All Accounts
  • Supported: Names,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
  • Supported: Real Time Triggers and Red Alerts
  • Supported: Integrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
  • Supported: Google Chrome Extension
  • Supported: Predictive Purchase Intent - DealPredict
  • Supported: ABM Dashboard - AccountView

DiscoverOrg (discontinued) Screenshots

Screenshot of Customizable Dashboard with WidgetsScreenshot of Continuous Data RefreshScreenshot of Arial ViewScreenshot of Technology Stack InsightScreenshot of Buying TriggersScreenshot of Org Charts with direct dials, email addresses, and reporting hierarchy.Screenshot of Work flow notes

DiscoverOrg (discontinued) Integrations

DiscoverOrg (discontinued) Competitors

DiscoverOrg (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, Global

Frequently Asked Questions

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Demandbase Sales Intelligence are common alternatives for DiscoverOrg (discontinued).

Reviewers rate Salesforce integration highest, with a score of 8.9.

The most common users of DiscoverOrg (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(267)

Attribute Ratings

Reviews

(51-75 of 106)
Companies can't remove reviews or game the system. Here's why
December 12, 2018

DiscoverOrg - a highly useful and relatively easy tool for sales people looking to up their game

Matthew Tanner | TrustRadius Reviewer
Matthew Tanner
Vice President, Client Development
The Ariel Group (Professional Training & Coaching, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Demographic data for companies tends to be highly accurate, along with hierarchy, etc.
  • The ability to navigate and get to various bits of information is really useful.
  • Uploading information into the CRM is simple with one click, and other sites are highly accessible (for example, clicking through to a contact LinkedIn page)
  • Response times when bad/faulty data is found are relatively quick (
  • The ability to filter and create lists can be a bit challenging. This is partly due to the way organizations are structured -- from company to company a VP = Director = SVP, depending on industry, size, etc. so when trying to create a list you often have to pare down the results pretty significantly
  • Company hierarchies are for the most part inaccurate past the top 2 layers of an organization.
  • It would be nice if the scoops were expanded. 1) Be more "filterable" (they have a search filter but returns very little for my searches). As it stands you have to scroll through endless updates on various employees leaving/coming, non-relevant "news", and "high-level source indicates X" - it would be good to be able to filter by topic or filter out certain types of information with a few clicks. 2) Link to the announcement and/or source of the information more frequently (where appropriate - for example, merger announcement or press release on fiscal reports, etc.), and 3) differentiate between "source" info, and reported publicly info
December 12, 2018

Cool

Verified User
Employee in Sales
Computer Software Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • DiscoverOrg is a great prospecting tool. It gives you a top to bottom look of a company's team.
  • DiscoverOrg is very user friendly and makes it easy to operate through a company's team.
  • DiscoverOrg has a great implementation team that made the transition over smooth
  • There appears to be too many blocks in the way of reaching who we need to reach.
  • It doesn't always have the proper location for companies
  • It needs to integrate better with Salesforce
December 12, 2018

If you need help prospecting this is your TOOL!

Verified User
Account Manager in Sales
Computer Software Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • DiscoverOrg is used within our marketing department to help us identify the correct targets. We're constantly revising who could use our software so it's an ongoing process and having the right tools to help us narrow that search down is incredibly important.
  • With DiscoverOrg we've been able to identify companies, what technologies they're utilizing, and even which departments to target. It's made us much more effective.
  • You're able to equip yourself with information on how to contact decision makers.
  • This is an incredible tool for prospecting as you can narrow companies you target as well as finding similar companies!
  • Occasionally we'll run into only having a company number which can be difficult to get the right person if blocked by a gatekeeper.
  • Integrations with a CRM can be clunky at times when uploading contacts or leads.
  • There's a strong base for finding contacts however you have to pay for each department you wish to search.
December 12, 2018

Dig deeper into your prospect pool with key insights and reports at the account level

Verified User
Consultant in Sales
Education Management Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • DiscoverOrg is an intuitive solution and once you have spent 30 minutes or so exploring it you can navigate very easily. It was a quick and easy training.
  • Setting up a report to be sent to you each day with alerts about prospects that are important to you is simple. You don't get bogged down filling out unnecessary fields.
  • The Org Chart feature is really good if you are working in a field where the business and IT functions are a key area of focus. Many times these get updated regularly so you can have the latest and greatest org chart.
  • I work in an industry that DiscoverOrg has limited experience in. For this reason, many of the prospects I have identified on my own are not in their platform.
  • I think sometimes the Scoops are a little dated before I get them.
  • It would be nice to have an easier way to add keywords into the OppAlerts functionality. When I made a request, I was told it would take 6 to 9 months.
December 11, 2018

A great macro level tool for understanding businesses

Verified User
Account Manager in Sales
Computer Software Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • I think DiscoverOrg is great at breaking down high-level org charts.
  • The financial data, when accurate, is great insight.
  • It's difficult to ensure that Discover Org financial data is correct.
  • Granular org charts are almost never correct.
  • When people move on to a different job, Discover Org is usually the last to know.
December 10, 2018

DiscoverOrg has completely changed my prospecting motion!

Verified User
Account Manager in Sales
Computer Software Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • DiscoverOrg is phenomenal at providing accurate telephone numbers for prospects, which leads to much better prospecting efforts.
  • DiscoverOrg's trigger alerts are incredibly helpful to be made aware when a customer's budget opens up, when their fiscal year begins, and ultimately appropriate timing for engagement.
  • DiscoverOrg's lists and reports are great for prospecting and lead enrichment.
  • DiscoverOrg's UI could be a bit more digestible, as sometimes I feel as though I'm getting lost among all of the different features.
  • DiscoverOrg's Salesforce integration is great, but its Chrome extension can be a bit fickle when prospecting directly via a prospect's website.
  • DiscoverOrg's scope of smaller companies is quite narrow, so more information into smaller businesses would be incredibly helpful.
May 21, 2018

Discover the Data - DiscoverOrg

Tyler Welbron | TrustRadius Reviewer
Tyler Welbron
Enterprise Sales
UserTesting (Internet, 201-500 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Large database of companies
  • Geographic filtering
  • Pretty solid contact information
  • I find that with enterprise level companies I need to cross reference contacts as often times they tend to change roles/jobs more often.
  • If the data is bad, it doesn't get removed.
  • Integration with Outreach would be fantastic
May 18, 2018

DiscoverOrg

Verified User
Account Manager in Sales
Internet Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Providing employee count- it is usually close to accurate
  • Providing email addresses- it is easy to infer someones email address
  • Giving a break down on companies in certain territories
  • Staying up to date with employees who have come and gone
  • Provide better phone number options
March 05, 2018

Great product for Account-Based selling

Alecs Lund | TrustRadius Reviewer
Alecs Lund
Sr. Business Development Manager
Ormuco - The Connected Cloud (Information Technology and Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Data reliability. Past 95% of correct contact information.
  • Predictive analytics (Scoops) outline buying signals for companies.
  • Salesforce integration is great. You can actually work directly out of Salesforce and still use the entirety of the DO dashboard.
  • It would be nice if they incorporated a tool right into Gmail where contacts can be updated in Salesforce based on the correspondence.
  • Not up their alley, but I always like to see a Click-To-Dial feature in tools like this. Makes it much quicker to get ahold of contacts.
  • In their "Scoops" feature, it would be nice to know where the buying signals actually came from. Right now, it's as if we just have to take their word for it.
January 23, 2018

Why DiscoverOrg ROCKS!

Verified User
Account Manager in Sales
Internet Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Being able to receive company alerts
  • Being able to get direct contact lines
  • Being able to follow companies and their contacts to watch movement
  • I wish there was a feature to see all contacts in companies without having to pay more
  • I wish there were more smaller companies listed so that we can find the right contacts for all of our targeted accounts
January 05, 2018

Great tool for sales and marketing outreach!

KP
Kristen Poole
Marketing Director
Essintial Enterprise Solutions (Information Technology and Services, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Advanced Boolean searches across all aspects - contacts, companies, triggers, etc. This is extremely helpful in narrowing searches and finding the information for which you're searching.
  • Simple and fast to see the org chart and know who to contact.
  • Ability to verify information about a company and its employees.
  • Update/add companies and contacts quicker when requested.
  • Alerts and Triggers area could be simplified in terms of functionality; it can be somewhat confusing until you're used to the quirks.
  • A mobile app would be very useful!
December 28, 2017

Discoverorg should be DiscoverOpportunity/Revenue!

Robert Oram | TrustRadius Reviewer
Robert Oram
Enterprise Account Manager - Security Operations & Automation
BMC Software (Information Technology and Services, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • The contact information is spot on
  • It's easy to search and find the person you're looking for
  • It is quick and easy to see your prospects org chart and know who to go after
  • The proactive alerting could use some work
  • Would love to know where they get some of the "triggers" intel - source callout would be cool
  • Would love a Mobile app!
December 21, 2017

Great tool for account based sales outreach!

Alicia Busse | TrustRadius Reviewer
Alicia Busse
Marketing Specialist
Emtrain (Internet, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Opp Alerts - such an awesome tool to get notified about new contact information!
  • Scheduled triggers that notifies users on all account activity and keeps them up to date on key contacts so that when someone leaves an organization, joins one, or is ready to buy software like yours.
  • Exportable contact reports.
  • We have been finding that it is hard to find information on a lot of companies/orgs that aren't over 10,000 employees.
  • It's a very robust platform - there's a lot to learn how to do and it can be a lot to remember how it works.
December 12, 2017

DiscoverOrg: Lives up to the hype

Verified User
Employee in Sales
Computer Software Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Dynamic search function with dozens of filters that allows salespeople to identify the right criteria to find key contacts and accounts. Not only is it easily searchable, but the contact information is almost ALWAYS spot on.
  • Exportable reports that integrate with other sales tools that enable users to streamline outreach and improve efficiency
  • Scheduled triggers that notifies users on all account activity and keeps them up to date on key contacts so that when someone leaves an organization, joins one, or is ready to buy software, they'll be the first to know
  • User friendliness - if you aren't adequately trained on outreach, it can be difficult to navigate. In fact, I still feel like I don't leverage all of the information I could because of its heavy feature set
  • Triggers aren't always up to date, so I'll run into instances where DiscoverOrg lists accounts in the market for HR software but when I finally get in touch, they inform me that they've already completed their evaluation
  • Cost is very pricey, but being that it's such a rich resource with so much quality information, I'm not surprised.
December 05, 2017

LOVE DISCOVERY ORG

Verified User
Employee in Marketing
Computer Software Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Opp Alerts-- Gaining new converstions.
  • Finances- Where were they at this time of year last year.
  • New contacts with DD and emails.
  • HR Contacts.
  • LOB of HR Contacts.
November 29, 2017

Worth the investment

Brooke Browne | TrustRadius Reviewer
Brooke Browne
Marketing Director
Smartbridge (Information Technology and Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • Opportunity alerts, or intent data. It's the best way to incorporate AI into marketing! Know what accounts are searching for before they even hit your website, if at all.
  • Technology stack and IT departments. There are many services out there that do the same thing, but they can't compete if your target audience is the IT department of enterprise businesses.
  • List building and filtering. You can filter on just about anything and it happens in the background in real time. The integration into Dynamics is also pretty brilliant.
  • Search. The search doesn't pull up the relevant accounts or contacts all the time. If you could search a person's name, followed by the company they are employed at, so you can see if they are in there, it would be ideal. Accounts should have their headquarter city or another identifying data point to help you know you're clicking on the right one.
  • The integration to Dynamics CRM could be better, but I am aware it's in the works. Right now it's difficult to tell what data has been updated in Dynamics. You just know it was updated, period. So if their phone number changed, for example, you won't know.
October 18, 2017

DOrg - GET IT NOW

Jordan Cooper | TrustRadius Reviewer
Jordan Cooper
Strategic Account Manager - Inside Sales
Carousel Industries (Apparel & Fashion, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Prospect Information Gathering
  • Providing Accurate Information
  • Fixing Inaccuracies
  • More lines of business
  • Allowing companies to opt out if they do not wish to be contacted
  • More UGC
August 02, 2017

Long time DiscoverOrg user/admin

MW
Melissa Warner
Senior Director, Global Sales Operations
CoreOS (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Data accuracy - while Discover.org may be more expensive than other solutions the data is spot on.
  • Integration with SFDC - simple, easy, fast, and keeps our salespeople focused.
  • Alerts - our salespeople heavily leverage this feature.
  • Expensive (but worth it).
  • Making sure that you understand what data set you've purchased and how that it fits your needs.
  • Mid and SMB buildout - they are working on it but lightweight.
July 28, 2017

I recommend DiscoverOrg.

Kayla Latulippe | TrustRadius Reviewer
Kayla Latulippe
Small Business Sales Representative
Connection (Information Technology and Services, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • It provides IT size and estimated budget.
  • It provides IT contacts and other C-Level contacts.
  • Sometimes it is hard to find the right company or contact. I am trying to look up companies that I already have in my prospecting list in our CRM system. So some of them are hard to find if I can find them at all. They may just not be big enough or may not have any IT dept to work with. It may be a mix of size, industry, and roles. I’m not too sure.
  • I know a few things are a little hard to navigate with when it comes to the interface… but I am constantly learning on how to use different parts of DiscoverOrg.
July 18, 2017

DiscoverOrg is a winner!!

Cynthia Randolph | TrustRadius Reviewer
Cynthia Randolph
Inside Marketing Representative
SAP (Computer Software, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Triggers are a great way to uncover projects or potential projects at a company as well as title updates of contacts that either changed roles or left the company.
  • Opp Alerts is a great way to enter key words to find opportunities within a specific company or industry that you are targeting.
  • Bulk Match is very helpful when looking up multiple companies at the same time rather than doing them one by one.
  • Additional companies may be an area that DiscoverOrg looks at. Although they have the majority of them, they do not have them all.
  • Make the search company information a little more user friendly. I do find myself getting confused sometimes when trying to advanced search company information due to the amount of tabs that could be condensed.
July 13, 2017

DiscoverOrg review

Verified User
Professional in Sales
Staffing and Recruiting Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Pros and Cons
  • Detailed company information.
  • Up to date and correct direct numbers.
  • Reliable email addresses.
  • Some integration into Bullhorn could be firmed up. Like the addition of 'My Lists'.
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